Westbrookes
4.1/5, 52 reviews
79% recommended
0% lettings valuation accuracy
0% lettings fee satisfaction
Nottingham's professional independent estate agent, entrusted in selling & letting many homes for our clients, and offering a wide selection of property. One of the few estate agents in Nottingham open till late and offering valuations 6 days a week with evening appointments available, so should you wish to view or have ... show more Nottingham's professional independent estate agent, entrusted in selling & letting many homes for our clients, and offering a wide selection of property. One of the few estate agents in Nottingham open till late and offering valuations 6 days a week with evening appointments available, so should you wish to view or have your property valued there is always available time!

If you are looking to move please go on our mailing list via www.westbrookes.co.uk or contact our offices on (0115) 929 9295.

We look forward to meeting you soon.

The Westbrookes Team

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 0% 0% £650 £650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
7 6 4 2 19 1 10 0 1 2
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Westbrookes Branches (view all 2)

“Too go from 1 star ratings over a period of time ......”

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Mar 02,2013
Minithumbdown
By: 'Sam'
Mar 02,2013
3 people found
this helpful
Too go from 1 star ratings over a period of time to loads of 5 star ratings on the same day,seems legit. After phoning the office too book viewings and traveling a distance to get there to then wait for nobody to show up on 3 separate ...
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What agent could do to change your mind?
Stop being cowboys
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“Honestly look no further than Westbrookes. Professional, efficient, reliable and ......”

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Feb 26,2013
Minithumbup
By: 'Paul'
Feb 26,2013
2 people found
this helpful
Honestly look no further than Westbrookes. Professional, efficient, reliable and proactive. Just look around the local area and see how many boards they have...they have the area entirely sown up and that is a direct result of delivering value time and time again. I ...
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By: SamR
Mar 02, 2013
View all comments (1)
Too go from 1 star ratings over a period of time to loads of 5 star ratings on the same day,seems legit. After phoning the office too book viewings and traveling a distance to get there to then wait for nobody to show up on 3 separate occasions. Then realising when looking in the window of the property that it was a repossession property, I put two and two together as they would have already have me of their own (back pocket) buyers interested. I then phoned to ask where the agent was with a r ...

“I've recently started to invest in property and Westbrookes helped ......”

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Feb 26,2013
Minithumbup
By: 'Suzy'
Feb 26,2013
1 people found
this helpful
I've recently started to invest in property and Westbrookes helped me let my 1st and 2nd property. I also purchased my 3rd property through them. They have signposted me to an excellent solicitor and mortgage broker. Put me in touch with a good project manager ...
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“Westbrookes were a superb estate agents to work with. They ......”

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Feb 26,2013
Minithumbup
By: 'Stephen'
Feb 26,2013
0 people found
this helpful
Westbrookes were a superb estate agents to work with. They communicated well and when issues arose they were prompt to deal with them. I can not recommend them enough....
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“I enjoy dealing with my agent, he's always helpful & informative. ......”

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Feb 26,2013
Minithumbup
By: 'Becky'
Feb 26,2013
1 people found
this helpful
I enjoy dealing with my agent, he's always helpful & informative. This is my second property through Westbrookes & I would use them again....
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“I have been dealing with Westbrookes for 3 years. We own ......”

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Feb 26,2013
Minithumbup
By: 'Richard'
Feb 26,2013
1 people found
this helpful
I have been dealing with Westbrookes for 3 years. We own a number of properties and have a very strong relationship with Andrew, Jamie and the team. Jamie has been our account manager for the past 12 months and I am very pleased with the service we ...
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“I found them very professional in all aspects of letting ......”

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Feb 26,2013
Minithumbup
By: 'P'
Feb 26,2013
1 people found
this helpful
I found them very professional in all aspects of letting and they also sold my property when I needed to move on....
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“I recently bought a house from Westbrookes. I found them ......”

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Feb 25,2013
Minithumbup
Jamie
By: 'Ramkin'
Feb 25,2013
1 people found
this helpful
I recently bought a house from Westbrookes. I found them very helpful and knowledgable of the area. They had to chase solicitors to avoid me loosing this house which was in a chain. The other agent which I won't name didn't do anything to save ...
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Was this helpful? Yes
By: Jamie@Westbrookes
Feb 25, 2013
View all comments (2)
I am delighted to see this comment from you Mr Ramkin, i hope you and your family are doing well in your new home ! ...

“Rather surprised by some comments on here, used Westbrooks and ......”

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Feb 24,2013
Minithumbup
By: 'Riley123'
Feb 24,2013
0 people found
this helpful
Rather surprised by some comments on here, used Westbrooks and found them to be more than helpful and professional, correspondence excellent and sale faster than expected, would certainly use them again...
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Was this helpful? Yes
By: westbrookes
Feb 25, 2013
View all comments (1)
Thanks for taking the time in leaving your feedback on our service. We are extremely pleased that you have been happy with our service and look forward to helping you in the future. Warm wishes Andrew @ the team ...

“My wife and I have just bought another house through ......”

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Feb 24,2013
Minithumbup
By: 'Jackjones'
Feb 24,2013
2 people found
this helpful
My wife and I have just bought another house through Westbrookes and I must say they have excelled themselves as usual. Thanks to all the team for great advice and recommending your solicitor which made things that much easier. A special thanks to Andrew Hare ...
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By: Westbrookes
Feb 25, 2013
View all comments (1)
Thank you so much for your review and we are delighted your experience with us was enjoyable. We hope to help you again in the future. Best wishes in your new home. Andrew @ the team Westbrookes (0115) 929 9295 ...

“After selling my previous house I had Westbrookes sell my ......”

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Feb 23,2013
Minithumbup
By: 'Woody.owsi'
Feb 23,2013
3 people found
this helpful
After selling my previous house I had Westbrookes sell my current house, service was amazing very quick to return call and kept me informed at all times. Would highly recommend them....
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By: westbrookes
Feb 25, 2013
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Thank you for your review and we are delighted your experience with us was enjoyable. We hope to help you again in the future. Best wishes in your new home. Andrew @ the team Westbrookes (0115) 929 9295 ...

“I bought my property in Nottingham through a large, corporate ......”

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Feb 23,2013
Minithumbup
By: 'Tom'
Feb 23,2013
2 people found
this helpful
I bought my property in Nottingham through a large, corporate agency who also offered to let and manage for me at a reasonable cost. After the first year they increased the fee by another 2% which I thought was ok but then at the end of ...
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By: westbrookes
Feb 25, 2013
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Thank you so much for your review and we are delighted your experience with us was enjoyable. We look forward to helping you again on the next occasion. Andrew @ the team Westbrookes (0115) 929 9295 ...

“I founds my experience with Westbrookes to be excellent. I ......”

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Feb 23,2013
Minithumbup
By: 'Rebecca'
Feb 23,2013
2 people found
this helpful
I founds my experience with Westbrookes to be excellent. I was kept informed of all aspects of the sale of my property. All the staff are friendly, I could not have asked for a better service....
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Was this helpful? Yes
By: westbrookes
Feb 25, 2013
View all comments (1)
Thank you so much for your review and we are delighted your experience with us was enjoyable. We look forward to helping you again on the next occasion. Andrew @ the team Westbrookes (0115) 929 9295 ...

“Very very poor service, poor communication, did not keep me ......”

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Oct 19,2012
Minithumbdown
By: 'MrB'
Oct 19,2012
0 people found
this helpful
Very very poor service, poor communication, did not keep me informed/return calls, unprofessional and unhelpful. I have not encountered such shoddy service in my lifetime. I would not recommend this firm to anyone....
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What agent could do to change your mind?
Act honestly and within the law
Attached Filesnbsp;
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By: westbrookes
Feb 25, 2013
View all comments (1)
Good Afternoon Mr B, Regarding your comments I am sorry to hear that you have experienced issues with our service. We take our customer service very seriously. We are voluntarily a regulated property company and I would invite you to contact me directly to discuss the issues. My details are Andrew Hare, 0115 929 9295. ...

“Absolutely awful - constantly in breach of their own terms ......”

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Sep 11,2012
Minithumbdown
By: 'Unhappy'
Sep 11,2012
1 people found
this helpful
Absolutely awful - constantly in breach of their own terms and generally very unhelpful.. Happy to collect the monthly management fee but seem to do nothing to earn it. Current ternant in arrears, agents doing nothing to help. Would strongly discourage anyone from sih=gning ...
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“i'm a tenant in one of westbrookes lettings pay the ......”

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Aug 25,2012
Minithumbdown
By: 'mandyw'
Aug 25,2012
0 people found
this helpful
i'm a tenant in one of westbrookes lettings pay the rent on time every month one night i had a problem with the toilet tryed to get in touch with them for a emergency plumber but no number apart from the office which was shut ...
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By: westbrookes
Feb 25, 2013
View all comments (1)
Good Afternoon MandyW Thankyou for taking time to place your feedback on this review site and I am sorry to hear that you have experienced issues with our service. Please understand at Westbrookes we take our customer service & feedback very seriously. I invite you to contact me directly to discuss the issues as most certainly we do not want anyone else to experience any problems with Westbrookes and I hope that we can resolve any issues outstanding. . My details are Jamie Whitehea ...

“Put my house on the market with Westbrookes after having ......”

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Mar 29,2012
Minithumbup
Simon
By: 'James'
Mar 29,2012
1 people found
this helpful
Put my house on the market with Westbrookes after having it with another local agent - not too far away! The negotator simon was very quick to get viewings and helped me good. I cant thank them enough - good guys - if you want ...
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“Been with Westbrook for the past year. The list of ......”

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Feb 13,2012
Minithumbdown
Tom
By: 'get'
Feb 13,2012
1 people found
this helpful
Been with Westbrook for the past year. The list of their unprofessionalism has reached its peak. They are all very disorganized people, no one knows about anything when you will ring them that is if they answer your call. Everytime you call them if you ...
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Was this helpful? Yes
By: mrsmcc
Apr 10, 2012
View all comments (1)
i would love to know how you get on with this as I am chasing them legally at the moment too, it would be good to also have a back up experience for both of us ...

“having had issues with a previous agent the owner of ......”

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Feb 02,2012
Minithumbdown
By: 'SEEYOUINCOURT'
Feb 02,2012
1 people found
this helpful
having had issues with a previous agent the owner of westbrookes was more then happy to take my properties over being shocked at previous issues. However when it came to a tenant leaving they were quick to say the house needed a new floor obviously ...
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By: Harressed
Apr 17, 2012
View all comments (3)
I am unfortunate enough to live next door to one of Westbrookes properties and fully understand your issues with this company the tenants are unbelievable. A living hell they moved in the very next day after it was sold. So no checks done there1 ...

“Westbrooks Nottingham thought it was ok to hand back my ......”

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Jul 09,2010
Minithumbdown
By: 'SAC'
Jul 09,2010
0 people found
this helpful
Westbrooks Nottingham thought it was ok to hand back my property in a very poor condition, (it was trashed). They found somewhere els for my ex tennant and want the full deposit back so they can use it for a deposit on the next house ...
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“if you want your property to be left in disrepair ......”

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Oct 02,2009
Minithumbdown
By: 'rudegirl'
Oct 02,2009
0 people found
this helpful
if you want your property to be left in disrepair whilst they have charged you for regular inspections then this is the agent for you. Wide boy sits in his office perhaps he needs to get out and do some work....
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By: SAC
Jul 09, 2010
View all comments (2)
I know what you mean he is like dick turpin but without a mask. This company needs to be investagated for fraud. Surly they can't breach there own contracts!! They just want your hard earned cash. Stay away from this estate agent ( check to see if they have put your deposit in the govenment protection one!! ...

“...”

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Apr 09,2008
Minithumbdown
By: 'carmen08'
Apr 09,2008
0 people found
this helpful
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

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