West Wales Property Services
3.4/5, 43 reviews
58% recommended
77% sales valuation accuracy
84% sales fee satisfaction



Property Features

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2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 77% 84% £65,000 £760,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 1 17 5 7 2 1 10
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“A Great Property Sale and Purchase Experience...”

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Feb 27,2024
Minithumbup
James
By: 'Eric Strefford'
Feb 27,2024
0 people found
this helpful
Excellent service right from the very beginning. Throughout the whole process, the West Wales Properties (WWP) staff have been very helpful and informative. Their responses to queries was dealt with promptly. A special mention goes to James Etheridge who was the initial contact point and ...
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“Martin and Caroline were brilliant!...”

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Dec 19,2023
Minithumbup
Martin
By: 'Colin Consterdine'
Dec 19,2023
0 people found
this helpful
Martin and Caroline in the Narberth office were BRILLIANT! Thank you so much for your work and attention to detail....
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“Selling...”

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Nov 30,2023
Minithumbup
James
By: 'B J Hurley'
Nov 30,2023
0 people found
this helpful
It has taken a relatively long time to sell our property but it has now been achieved. A factor in all this is undoubtedly an unusual property and a serious restriction in sales in the housing market. However, through out the whole process James Etheridge ...
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“House Sale...”

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Oct 19,2023
Minithumbup
By: 'Brian Davies'
Oct 19,2023
0 people found
this helpful
First time I have used West Wales Property and they did not let me down, I live in England and unfortunately my mum passed away in Milford Haven so that was a challenge for selling the house remotely. I invited West Wales Property to value ...
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“West Wales Property Services - wonderful job...”

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Oct 11,2023
Minithumbup
Ceri
By: 'Graham Jones'
Oct 11,2023
0 people found
this helpful
West Wales Property Services was the fourth agent we visited in Haverfordwest and the only one which gave an immediate really professional response. We immediately decided to appoint them to deal with the sale of our property and have never regretted our decision. James and ...
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“Great service from this company...”

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Sep 21,2023
Minithumbdown
By: 'Mike Page'
Sep 21,2023
0 people found
this helpful
Great service from this company, from our first visit to their Haverfordwest office through to completion of sale. Prompt and pproactive at all times. Our sale was handled by James who kept in touch regularly over what was, through no fault of West Wales Proprties, ...
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“I have had excellent service from the Tenby O......”

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Sep 19,2023
Minithumbup
By: 'Madeleine'
Sep 19,2023
0 people found
this helpful
I have had excellent service from the Tenby Office of West Wales properties from the start to the finish of my property purchase. Sean Griffiths was the staff member handling the viewing and sale and he could not have been more helpful or efficient. His ...
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“Use this company as an absolute last resort! ......”

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Jun 21,2023
Minithumbdown
Sean
By: 'Paul'
Jun 21,2023
2 people found
this helpful
Use this company as an absolute last resort! Selected based on valuation and empty promises and from day one proved to be unreliable, unprofessional and only really interested in driving the price down to get a quick sale………. Discovered that a fridge had broken and ...
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“Agent can't be bothered to even reply to an email!!...”

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May 18,2023
Minithumbdown
By: 'Unhappy Owner'
May 18,2023
0 people found
this helpful
Sent West Wales Properties an email asking for some help selling my home and no reply after almost 2 weeks!!! I had heard they were useless at customer service but thought I would make my own mind up and I have before I have even started ...
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“First Class Service from West Wales Estate Agents Tenby....”

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Apr 26,2023
Minithumbup
Anne
By: 'Andy'
Apr 26,2023
0 people found
this helpful
Terrific customer service from Anne, Ian and the everyone at West Wales proprties. Thankyou for your calm and professional manner in helping us with our house sale. First class Service throughout. Thankyou team!...
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“This being the first time I had sold a proper......”

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Apr 04,2023
Minithumbup
Sean
By: 'DAVID ROACH'
Apr 04,2023
0 people found
this helpful
This being the first time I had sold a property , I would like to thank the whole team at West Wales Properties for making the process such a pleasure. From the appointment for the valuation right through to the completion, their standards of service, professionalism ...
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“Absolutely awful, unprofessional, and neglige......”

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Mar 13,2023
Minithumbdown
By: 'Fiona'
Mar 13,2023
0 people found
this helpful
Absolutely awful, unprofessional, and negligent. Use them at your peril. Would not recommend them at all for selling your property, they failed twice and we lost a whole year....
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“Excellent service....”

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Dec 01,2022
Minithumbup
Charlotte
By: 'hugh'
Dec 01,2022
0 people found
this helpful
I have recently sold a property in St Davids through Charlotte Holt at West Wales Property Services. The service provided by the company was excellent. Charlotte was knowledgeable and up to date with valuations in the area and perfectly placed the property at a realistic ...
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“As a property investor West Wales have been e......”

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Nov 14,2022
Minithumbup
Lara
By: 'Nicola Alford'
Nov 14,2022
0 people found
this helpful
As a property investor West Wales have been excellent. We have bought a couple of properties from them and sold at auction too. Lara Sean and James have been excellent in keeping us informed, knowledgeable and always courteous. They would be our first port of ...
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“We’ve asked for a number of viewings and extr......”

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Sep 13,2022
Minithumbdown
By: 'Geraint'
Sep 13,2022
2 people found
this helpful
We’ve asked for a number of viewings and extra information on a few properties through these jokers and have not once heard anything back from them. Avoid if you want them to actually do what your paying them for....
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“I recently purchased a flat with West Wales P......”

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Aug 17,2022
Minithumbup
James
By: 'Norman'
Aug 17,2022
0 people found
this helpful
I recently purchased a flat with West Wales Properties and I can't thank them enough for being so helpful and patient as a first-time solo buyer! James could not have been more helpful and courteous throughout the process.. Graham was exceptionally supportive and kind too.. ...
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“Positive experience of buying a property thro......”

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Aug 16,2022
Minithumbup
James
By: 'R'
Aug 16,2022
0 people found
this helpful
Positive experience of buying a property through West Wales Properties. James at Pembroke and Sean at Milford Haven were helpful and supportive...
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“I recently purchased a house through James Et......”

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Jun 28,2022
Minithumbup
Graham
By: 'will elford'
Jun 28,2022
1 people found
this helpful
I recently purchased a house through James Etheridge at west wales properties Pembroke, James was very helpful and knowledgeable, his flexibility was great and worked around times that suited myself for viewing the property. James answered all questions that I put forward and kept me ...
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“Nicola at West Wales Properties Carmarthen de......”

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Apr 03,2022
Minithumbup
Nicola
By: 'John Parker'
Apr 03,2022
0 people found
this helpful
Nicola at West Wales Properties Carmarthen dealt with all aspects of the sale of our property. We went live on Wednesday, had viewings on Thursday, Saturday and Sunday and accepted an 'offer' on the Monday. She has an engaging personality and this came across throughout ...
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“The rentals department is truly shocking...”

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Jan 28,2022
Minithumbdown
By: 'Christopher'
Jan 28,2022
2 people found
this helpful
The rentals department is truly shocking. Abrasive personalities in no way able to perform their jobs. Avoid at all costs it's so horrible to deal with these people just go somewhere else, they will screw you whenever possible....
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“Martin and Caroline at West Wales properties ......”

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Oct 16,2021
Minithumbup
Martin
By: 'John Wallace'
Oct 16,2021
0 people found
this helpful
Martin and Caroline at West Wales properties Narberth are fantastic! . I was relocating to West Wales from Gloucester and the service they provided me was second to none. Every property that entered the market which met my requirements , they were immediately were on the phone ...
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“Fantastic service, they go the extra 100 miles!!...”

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Sep 30,2021
Minithumbup
By: 'Katie'
Sep 30,2021
0 people found
this helpful
To be honest I was a bit reluctant to use an estate agent in the current climate as I figured houses are selling themselves, what would they do for my money?! After a short period of my property being on with these lovely people, I ...
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“These are the worst agents I have dealt with.......”

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Sep 29,2021
Minithumbdown
By: 'Georgina O'Garra'
Sep 29,2021
2 people found
this helpful
These are the worst agents I have dealt with. Firstly we viewed a property that the agent knew nothing about, all questions were given the lame excuse of I don't work from this office, but then he helpfully pointed out there were decent blackberries in ...
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“These are the worst agents I have dealt with.......”

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Sep 29,2021
Minithumbdown
Graham
By: 'Georgina O'Garra'
Sep 29,2021
1 people found
this helpful
These are the worst agents I have dealt with. Firstly we viewed a property that the agent knew nothing about, all questions were given the lame excuse of I don't work from this office, but then he helpfully pointed out there were decent blackberries in ...
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“Exemplary Service...”

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Mar 15,2021
Minithumbup
Martin
By: 'Paul'
Mar 15,2021
0 people found
this helpful
I had never sold a property before and I was very fortunate to have the services of Martin and Caroline. They were very polite, personal and extremely efficient. Nothing was too much for them. I was kept informed of each action throughout the selling process ...
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“Absolutely hopeless, i rang with the intentio......”

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Feb 07,2020
Minithumbdown
By: 'Robert'
Feb 07,2020
7 people found
this helpful
Absolutely hopeless, i rang with the intention of arranging a viewing as i am a buyer. They informed me that they were too busy that day. They didn't ask who i was or anything about my requirements. They came over as being completely indifferent. I ...
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“By far the worst estate agents I've ever dealt with...”

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Oct 17,2019
Minithumbdown
By: 'Private'
Oct 17,2019
8 people found
this helpful
By far the worst estate agents I've ever dealt with, and I've dealt with many. Argumentative staff who make it seem like they don't even want to sell you a house. I've decided not to use them now, or in the future. No wonder estate ...
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“Dire. Everything is to much trouble. Consider......”

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Oct 08,2019
Minithumbdown
By: 'k'
Oct 08,2019
5 people found
this helpful
Dire. Everything is to much trouble. Consider they charge £1850 + Vat, min.not good enough. You get the impression that they would prefer to stay in the office rather than get of their butts. Over staffed...
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“Disappointed to say the least....”

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Mar 29,2019
Minithumbdown
By: 'C123'
Mar 29,2019
5 people found
this helpful
Very disappointed with West Wales property. An appointment was arranged, agent did not arrive, after us taking time off work. When agent was contacted the answer we had was a voicemail was left and that they had overbooked appointments. Rubbish customer service....
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“Our recent experience of selling a property...”

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Dec 14,2018
Minithumbup
Emma
By: 'Christina'
Dec 14,2018
0 people found
this helpful
Our recent experience of selling our property with west wales was extremely positive from start to finish they're very professional, helpful, honest and knowledgable Emma Sue gave us a valuation of our property which was positive and we received an offer within 1-2 weeks of ...
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Comment on agent fees
When the final Agent fee bill came we couldn’t fault it The price was good and we were more than happy to pay
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by West Wales Property Services

Regional Awards won by West Wales Property Services

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