“Friendly, efficient and helpful from start to......”
5 Star Review
Mar 24,2024
By:
'Geraldine O'Brien'
Mar 24,2024
Branch: Newport, 31 High Street
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: PO31
Branch: Newport, 31 High Street
Lettings (as a Tenant)
Rent PCM: £850
Postcode: PO31
0
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Friendly, efficient and helpful from start to finish. Least stressful house move I've ever had! Lauren and Daniel are everything you need in an estate agent. Would definitely recommend!...
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“I am very happy of this agency, they found us......”
5 Star Review
Oct 18,2023
By:
'Elisa'
Oct 18,2023
Branch: Newport, 31 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1100
Would you recommend?: Yes
Postcode: PO32
Branch: Newport, 31 High Street
Lettings (as a Tenant)
Rent PCM: £1100
Postcode: PO32
0
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I am very happy of this agency, they found us our family home, Daniel and Lauren have been kind and efficient, they also have been very supportive and very professional I would recommend this agency to everyone who wants to find a home....
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“Law Breaking, Pushy, Poor Customer Service...”
1 Star Review
Mar 12,2023
By:
'Gemma'
Mar 12,2023
Branch: Ryde, 9 High Street
Services: Sales (as a Buyer)
Sold price: £168000
Would you recommend?: No
Postcode: PO33
Branch: Ryde, 9 High Street
Sales (as a Buyer)
Sold price: £168000
Postcode: PO33
0
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I was a buyer and the way this Estate Agent has treated me and the way they spoke to me including their advice is appalling. I would not use or even consider using this Estate Agent for selling, buying or anything ever again..
I was ...
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“Outstanding services from Mr Daniel &Ms Laure......”
5 Star Review
Dec 01,2022
By:
'Priyesh joy'
Dec 01,2022
Branch: Newport, 31 High Street
Services: Lettings (as a Tenant)
Rent PCM: £695
Would you recommend?: No
Postcode: PO30
Branch: Newport, 31 High Street
Lettings (as a Tenant)
Rent PCM: £695
Postcode: PO30
0
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Outstanding services from Mr Daniel &Ms Lauren in Newport office.friendly and very helpful. processing was very fast one's again thank you so much....
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“Would have left no stars if allowed. Newport ......”
1 Star Review
Aug 19,2021
By:
'Sharon'
Aug 19,2021
Branch: Newport, 31 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PO30
Branch: Newport, 31 High Street
Sales (Prospective customer)
Postcode: PO30
2
people found
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Would have left no stars if allowed. Newport isle of wight office suggested I would not be allowed to view their properties unless we used their mortgage advisors etc. So I will not now be able to see any of their properties even though this ...
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“AVOID AT ALL COSTS! They don't reply to email......”
1 Star Review
May 26,2021
By:
'leigh suitor'
May 26,2021
Branch: Newport, 31 High Street
Services: Sales (as a Vendor)
Sold price: £177000
Would you recommend?: No
Postcode: PO30
Branch: Newport, 31 High Street
Sales (as a Vendor)
Sold price: £177000
Postcode: PO30
2
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AVOID AT ALL COSTS! They don't reply to emails, they don't reply to calls and they didn't even turn up to the last viewing! Our original agent was replaced with the branch manager and he was just as useless. Never again...
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“Dreadful estate agent. No communication, poor......”
1 Star Review
Feb 27,2021
By:
'Frank'
Feb 27,2021
Branch: Newport, 31 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PO11
Branch: Newport, 31 High Street
Sales (Prospective customer)
Postcode: PO11
1
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Dreadful estate agent. No communication, poor customer service, not really interested with new customers.
Would not recommend with so may other good agents on the Isle of Wight...
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“Dreadful company, will never use them again, ......”
1 Star Review
Sep 28,2020
By:
'Colin'
Sep 28,2020
Branch: Newport, 31 High Street
Services: Lettings (as a Tenant)
Rent PCM: £575
Would you recommend?: No
Postcode: PO31
Branch: Newport, 31 High Street
Lettings (as a Tenant)
Rent PCM: £575
Postcode: PO31
0
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Dreadful company, will never use them again, I don't care how good the property is.
Very unhelpful staff, if you get Penny on the phone you're wasting your time, does not care.
Took 4 weeks to get out deposit back, after constant chasing and getting no ...
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“Professional, friendly and helpful...”
5 Star Review
Aug 10,2020
By:
'Florence'
Aug 10,2020
Branch: Newport, 31 High Street
Services: Lettings (as a Tenant)
Rent PCM: £625
Would you recommend?: Yes
Postcode: PO39
Branch: Newport, 31 High Street
Lettings (as a Tenant)
Rent PCM: £625
Postcode: PO39
0
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Professional, friendly and helpful. Daniel and Penny from the Newport branch went out of their way to make viewing and moving easy and hassle free. Would thoroughly recommend....
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“After both buying and selling with WB&P in th......”
1 Star Review
May 18,2020
By:
'Adam'
May 18,2020
Branch: Newport, 31 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PO30
Branch: Newport, 31 High Street
Sales (Prospective customer)
Postcode: PO30
0
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After both buying and selling with WB&P in the past we approached them for a property we wished to sell. Without our permission then then started using my phone number and email address for constant marketing messages. Despite a several requests to remove my ...
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1 Star Review
Mar 06,2019
By:
'Norbert'
Mar 06,2019
Branch: Newport, 31 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: PO30
Branch: Newport, 31 High Street
Lettings (Prospective customer)
Postcode: PO30
2
people found
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Pushy pushy pushy! . I have not dealt with a worst estate agent in my life. Don't trust them. They won't help you to purchase a property unless you use their in house mortgage broker. If you are selling a property make sure they have given ...
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Comment on agent fees
N/A
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1 Star Review
May 24,2018
By:
'John'
May 24,2018
Branch: Newport, 31 High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: PO3
Branch: Newport, 31 High Street
Sales (as a Buyer)
Postcode: PO3
4
people found
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Good communication in business is everything, this woman has the worst comm's skills I have come across, failing to inform sellers of bids, not returning e-mails, poor in store customer skills, she has the lot, use anyone else in the branch but her....
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Comment on agent fees
average, neither good nor bad
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“Tried to rent a property through this agent, eventually traced ......”
1 Star Review
Mar 10,2018
By:
'Moving'
Mar 10,2018
Branch: Newport, 31 High Street
Services: Lettings (Prospective customer)
Rent PCM: £650
Would you recommend?: No
Postcode: PO32
Branch: Newport, 31 High Street
Lettings (Prospective customer)
Rent PCM: £650
Postcode: PO32
2
people found
this helpful
Tried to rent a property through this agent, eventually traced and contacted the landlord direct when it became clear that agent was not passing communications clearly in either direction. Given that the property had been empty for a couple of months and I was good ...
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Comment on agent fees
Preposterous, but sadly still not uncommon in the market. Especially given that they are charging the landlord for effectively the same service.
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“I was directed to read the 2 reviews regarding Chris Smith ......”
5 Star Review
Oct 10,2013
By:
'Mr'
Oct 10,2013
Branch: Ryde, 9 High Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PO33
Branch: Ryde, 9 High Street
Lettings (as a Landlord)
Postcode: PO33
0
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I was directed to read the 2 reviews regarding Chris Smith by a member of the Watson Bull & Porter lettings team and felt compelled to put the record straight.
I have dealt with Chris and his team for over 7 years. They manage a portfolio of 12 properties ...
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“Wow okChris Smith is rude, arrogant and utterly disgusting. I ......”
1 Star Review
Sep 09,2013
By:
'Sasha'
Sep 09,2013
Branch: Ryde, 9 High Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: PO33
Branch: Ryde, 9 High Street
Lettings (as a Tenant)
Postcode: PO33
6
people found
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Wow ok
Chris Smith is rude, arrogant and utterly disgusting. I think working in a factory would be better suited as his people skills are the worst Ive come across. Having worked in customer service, management and running my own businesses for the last 10 years ...
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What agent could do to change your mind?
As an additional note about the agent, I was not advised by them that work will be carried out for 6 weeks prior to me moving in. I am woken up every morning by the sounds of drills and trying to get on with my work at home is a nightmare.
I was actually going to let this go and get on with it but as this Chris Smith was so atrociously rude and has aggravated me so, I shall be also seeing where I can take this.
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“We arranged several viewings days in advance before being told ......”
1 Star Review
Jan 19,2013
By:
'Recentcustomer'
Jan 19,2013
Branch: Newport, 31 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: PO30
Branch: Newport, 31 High Street
Lettings (Prospective customer)
Postcode: PO30
5
people found
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We arranged several viewings days in advance before being told that one was no longer available and they were only able to inform us on the day because of the 'adverse weather' , although there have been no reports of telephone lines being disrupted! Secondly, a ...
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What agent could do to change your mind?
Being upfront and honest, this is a poor start for future potential customers leaving little faith. Room for improvement in customer service and experience.
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“I was interested in letting a 5 bedroom barn via Watson ......”
1 Star Review
Aug 13,2012
By:
'Darren'
Aug 13,2012
Branch: Newport, 31 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Newport, 31 High Street
Lettings (Prospective customer)
Postcode:
6
people found
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I was interested in letting a 5 bedroom barn via Watson Bull and Porter, I offered the full asking price and I was told by Chris that my application would not be considered on the basis that we had 4 children, I advised him this was discrimination ...
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What agent could do to change your mind?
The agent could have listened to our individual case and could have acted more professional, as opposed to being rude to me and putting down the telephone.
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