Wards Property
5/5, 163 reviews
95% recommended
99% lettings valuation accuracy
98% lettings fee satisfaction
Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre ... show more Based in the heart of Stoke on Trent, Wards Property Management offer an honest and competatively priced property management service. Our knowledgeable and dedicated team have many years of lettings experience and are always on hand to answer any queries you may have. Our Prime position in Stoke town centre offers excellent coverage for the Five Towns of the Potteries. Offering a No Let, No Fee service, why not give us a try, call Wards today on 01782 848700
Lettings & Property Management in Stoke-On-Trent | Wards Property Management - Wards Property Management

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 99% 98% £345 £1,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
102 4 31 4 1 0 2 0 19 0
Areas covered
  • ST4
  • Stoke on Trent
  • ST9
  • Burslem
  • ST1
  • Tunstall
  • ST2
  • Hanley
  • ST3
  • Fenton
  • ST5
  • Longton
  • ST6
  • Normacot
  • ST7
  • Penhkull
  • ST8
  • Hartshill
  • Newcastle under lyme
  • Trentham
Address

129-131 Church Street
Stoke on Trent
Staffordshire
ST4 1DB
01782 848700

Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Images & Videos

“Justin Ward and his team , even though busy and in ......”

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Nov 27,2017
Minithumbup
Justin
By: 'jemima'
Nov 27,2017
1 people found
this helpful
Justin Ward and his team , even though busy and in demand strive to not only meet but exceed their customer expectations . Friendly; helpful and most of all reliable. I live In the area but my property is by the coast, even this is not a ...
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“A friend recommended Wards to me after having used them ......”

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Nov 26,2017
Minithumbup
Justin
By: 'The'
Nov 26,2017
1 people found
this helpful
A friend recommended Wards to me after having used them herself to locate a property. Fantastic service, what ever question I asked, they had the answer, nothing was too much trouble. In no time at all I moved into my ideal home all thanks to ...
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“Worked with them for a while as a contractor, I ......”

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Nov 24,2017
Minithumbup
Justin
By: 'Landlord'
Nov 24,2017
0 people found
this helpful
Worked with them for a while as a contractor, I have seen the staff work hard behind the scenes for there tenants and landlords. I have recommended their services to my customers whose properties I have project managed. I have also seen the staff go ...
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“Brilliant service from this company, lovely staff, highly recommend, will ......”

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Nov 23,2017
Minithumbup
Justin
By: 'Kazncal'
Nov 23,2017
0 people found
this helpful
Brilliant service from this company, lovely staff, highly recommend, will be using again in the future. Good place to,pop in for advice....
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“Extremely helpful, friendly,flexible and very client centred. Justin Ward ......”

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Nov 23,2017
Minithumbup
By: 'Kym'
Nov 23,2017
0 people found
this helpful
Extremely helpful, friendly,flexible and very client centred. Justin Ward and his team are excellent property management agents. You can trust and rely on them to go the extra mile to help. Despite the popular and heavy demand on them they always make time to ...
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Comment on agent fees
Good
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“I have used Wards over the last 4 years and have ......”

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Nov 23,2017
Minithumbup
Justin
By: 'Elad'
Nov 23,2017
0 people found
this helpful
I have used Wards over the last 4 years and have found them efficient, helpful, and thoroughly consistent throughout all departments. Most recently the lettings staff managed to let my property on the first viewing meaning I had a turnaround time of less than a week ...
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Good
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“I have used these guys to find me two tenants ......”

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Sep 25,2017
Minithumbup
Justin
By: 'Stokey'
Sep 25,2017
0 people found
this helpful
I have used these guys to find me two tenants for different properties that I have. I manage one myself and they manage the other. Have to say they do a brilliant job. Considering letting them manage the other as dealing with tenants does my ...
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Comment on agent fees
Very fair! Good value for money considering everything they do!
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“Fantastic company always have any issues regarding my property sorted ......”

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May 24,2017
Minithumbup
By: 'Aimee'
May 24,2017
2 people found
this helpful
Fantastic company always have any issues regarding my property sorted by the end of play or within a few days. Always kept informed of any issues that could occur and are sorted very quickly. Inspections are very flexible. I would highly recommend....
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Good
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“I have been a tenant from Wards Property for the ......”

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May 24,2017
Minithumbup
By: 'Stefan'
May 24,2017
2 people found
this helpful
I have been a tenant from Wards Property for the last three years, i have found them to be helpful and fast acting when needed. Happy to recommend to anybody...
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Comment on agent fees
Low fees from this place
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“Highly recommended always helpful and get back to you. We ......”

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May 21,2017
Minithumbup
By: 'Zara'
May 21,2017
2 people found
this helpful
Highly recommended always helpful and get back to you. We were with them for over 4 years excellent customer service....
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Comment on agent fees
Low fees compared to estate agents
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“Fantastic company. Always goes the extra mile to help both ......”

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May 20,2017
Minithumbup
By: 'T.'
May 20,2017
2 people found
this helpful
Fantastic company. Always goes the extra mile to help both their tennants and landlords. Justin and Kevin a very professional and offer a very high level of service. Their office is always presentable and the staff are very welcoming. Would 100% recommend....
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Comment on agent fees
Agent fees are very reasonable.
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“Very pleased with the service from Wards Property. Justin and ......”

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May 20,2017
Minithumbup
By: 'Kash'
May 20,2017
2 people found
this helpful
Very pleased with the service from Wards Property. Justin and the team are always helpful and provides a professional service. The team go above and beyond in solving property issues. I would recommend their service to anyone....
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“I cant fault them. From start to finish they were ......”

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May 20,2017
Minithumbup
By: 'Sarah'
May 20,2017
2 people found
this helpful
I cant fault them. From start to finish they were all really helpful. Was having a tough time and the girl I spoke to on the phone at first was really understanding and could help me with all my options. When it came to sign ...
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Comment on agent fees
Seemed the lowest I could find!
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Tenant Fees

Holding Deposit (per tenancy)

Holding Deposit (per tenancy)

One week’s rent. This is to reserve a property. Please Note: This will be withheld (not returned) if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).

Last updated on 03/06/2019, 5:21 PM by Justin Ward

Security Deposit

Security Deposit (per tenancy. Rent under £50,000 per year)
Five weeks' rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last updated on 03/06/2019, 5:23 PM by Justin Ward

Tenancy Deposit

Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last updated on 03/06/2019, 5:23 PM by Justin Ward

Tenancy Deposit

Security Deposit (per tenancy. Rent of £50,000 or over per year)
Six weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy.

Last updated on 03/06/2019, 5:23 PM by Justin Ward

Unpaid Rent

Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.

Last updated on 03/06/2019, 5:25 PM by Justin Ward

Lost Key(s) or other Security Device(s)

Lost Key(s) or other Security Device(s)
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new locks and replacement keys for the tenant, landlord & any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (Inc. VAT) for the time taken replacing lost key(s) or other security device(s).

Last updated on 03/06/2019, 5:26 PM by Justin Ward

Variation Of Contract((Tenant’s Request)

Variation of Contract (Tenant’s Request)
£50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.

Last updated on 04/06/2019, 12:01 PM by Justin Ward

Change of Sharer

Change of Sharer (Tenant’s Request)
£50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.

Last updated on 03/06/2019, 5:27 PM by Justin Ward

Early Termination

Early Termination (Tenant’s Request)
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.

Last updated on 03/06/2019, 5:28 PM by Justin Ward

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

All complaints to be forwarded to the Director of the company who will make a swift reply and resolve the issue where possible.
Last updated at 4:10 PM 10/05/2018 by allAgents

Awards won by Wards Property

Regional Awards won by Wards Property

Individual Branch Awards

Stoke on Trent, ST4



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Wards Property