Wards
4.1/5, 533 reviews
81% recommended
58% sales valuation accuracy
63% sales fee satisfaction
75% lettings valuation accuracy
42% lettings fee satisfaction
Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England. show more Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England.

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Latest Reviews

 View all Reviews 533
13th Jul 2021
reviewed by 'Edyta Dobosz'
“We've been looking for house for months. I contacted with Wards agency and have spoken with Kate. She met us ......”
12th Jul 2021
reviewed by 'Akil'
“After a long search for property in past few months, I finally came across Keshal, who found perfect flat for ......”
2nd Jul 2021
reviewed by 'Debie'
“Dane n crew have been fantastic in selling our house in under four weeks.... brilliant customer service... would use again ......”
17th Jun 2021
reviewed by 'Kerry'
“Grace Scott of Herne bay agent is the most helpful person i have had to deal with any problems i ......”
11th Jun 2021
reviewed by 'Kris'
“We sold our property through Wards Walderslade and the staff were very helpful and diligent to what we desire. They ......”
11th Jun 2021
reviewed by 'Ogbonna'
“My husband and I decided to give Ward 5 stars for the great work in selling our property. We had no ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 58% 63% £110,000 £420,000
Lettings 75% 42% £575 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
74 5 57 10 167 21 96 15 36 52
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Wards Branches (view all 44)
Ashford, TN24
Barnehurst, DA7
Bearsted, ME14
Birchington, CT7
Broadstairs, CT10
Canterbury, CT1
Chatham, ME4
Cliftonville, CT9

“Excellent service from the very start from all staff at ......”

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Oct 22,2013
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By: 'Sid'
Oct 22,2013
0 people found
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Excellent service from the very start from all staff at the branch until and including completion. Always polite and courteous,friendly and competent. If any of them did not know the answer immediately they researched and got back to me in a very short space ...
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“From the moment I saw the property to the minute ......”

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Oct 22,2013
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By: 'Sue'
Oct 22,2013
2 people found
this helpful
From the moment I saw the property to the minute I moved in the staff at Ward & Partners were excellent, particularly Alex. Alex showed me round the property took time to answer all the questions I threw at him. Alex & Matt helped me through the ...
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“Kai has been brilliant in my search for a new ......”

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Oct 21,2013
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By: 'Chris'
Oct 21,2013
0 people found
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Kai has been brilliant in my search for a new property in Hildenborough/ Tonbridge. although I didn't end up buying a property through Ward and Partners. Kai was the best estate agent in Tonbridge and provided an excellent service with constant texts, e-mails, telephone calls ...
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“Ward & Partners have given us fantastic customer service. They advised ......”

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Oct 21,2013
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Stacey
By: 'Eszter'
Oct 21,2013
0 people found
this helpful
Ward & Partners have given us fantastic customer service. They advised us on all areas of buying a property and they've been extremely helpful. Stacey and Louis are very experienced and extremely helpful members of staff. I would recommend them to everybody....
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By: Sam Dalton
Nov 18, 2013
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Dear Eszter, thank you for your wonderful comments regarding our Team at Gravesend, especially the service from Louise and Stacey! Your custom is very important to us and we were glad we delivered. Kind regards Sam Dalton, Group Partner, Ward & Partners ...

“Alex helped us move into our first rented property and ......”

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Oct 21,2013
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By: 'Dan'
Oct 21,2013
0 people found
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Alex helped us move into our first rented property and was very helpful and quick to answer our questions throughout the process. There was an issue regarding our contract therefore we had to sign a new one and Alex came to our house in his ...
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“I would like to thank Abi and Hamid from Ward ......”

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Oct 21,2013
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Abi
By: 'Andy'
Oct 21,2013
0 people found
this helpful
I would like to thank Abi and Hamid from Ward and Partners, Herne Bay for the excellent service i received with the let of my property. I initially received a mail shot through the door and contacted Abi, who arranged to view the property. Everything ...
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“Both Estelle and Sukh were extremely helpful as I am ......”

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Oct 20,2013
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Sukh
By: 'Nina'
Oct 20,2013
2 people found
this helpful
Both Estelle and Sukh were extremely helpful as I am new to renting. They explained everything to me and dealt with any problems/ queries that I had promptly. I wouldn't hesitate to recommend them to any future buyers or tenants....
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“kim was our sales progressor. she was very friendly and ......”

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Oct 18,2013
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Kim
By: 'kim'
Oct 18,2013
0 people found
this helpful
kim was our sales progressor. she was very friendly and went out of her way to help us as much as she could. she always kept us updated and returned ours calls when she said she would. she even gave us her mobile number and ...
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“I found all the staff at this branch very helpful, ......”

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Oct 18,2013
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By: 'Sue'
Oct 18,2013
0 people found
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I found all the staff at this branch very helpful, calls and queries were dealt with quickly and efficiently. I was kept informed of the progress of my purchase and never felt under pressure....
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“Hi. I would like to say how over the moon ......”

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Oct 18,2013
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By: 'Kerrie'
Oct 18,2013
4 people found
this helpful
Hi. I would like to say how over the moon I am with the professionalism and friendliness of your staff. Especially the aforementioned. Mathew was very professional and got my tenancy in place with ease. This is my first time renting a property but no ...
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By: Ward and Partners
Oct 18, 2013
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Hello Kerrie, Thank you for your review. I'm glad you're are pleased with the team. I have pleased with on to our line managers. Thank you again for your custom. Kind Regards Matthew Pattenden MARLA Lettings Manager ...

“I dealt with Stacey with the sale of my property ......”

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Oct 17,2013
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Stacey
By: 'SSami'
Oct 17,2013
0 people found
this helpful
I dealt with Stacey with the sale of my property and the service i recieved was excellent. Stacey was very professional and kept me up to date with the sale and advised me with what i was to expect and i think she was brilliant....
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“Firstly, I requested a valuation. Ward & Partners were the first ......”

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Oct 17,2013
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Geoff
By: 'Claire'
Oct 17,2013
0 people found
this helpful
Firstly, I requested a valuation. Ward & Partners were the first to respond. Geoff Livermore came out and we were astounded. To be truthful we were expecting an annoying salesman but he was honest, truthful, helpful and due to his approach we decided to continue with ...
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“Ward's have just relet my property in Broomfield for the ......”

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Oct 17,2013
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Abi
By: 'Geraldo4u'
Oct 17,2013
0 people found
this helpful
Ward's have just relet my property in Broomfield for the second time. I have found Abi and Hamid to be friendly and proffessional. I have always felt confident that they will work in the background without my intervention. Many thanks yet again. Gerry...
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“I have been very impressed by the Ward office at 48 ......”

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Oct 16,2013
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Anthony
By: 'HURSTGLEN'
Oct 16,2013
0 people found
this helpful
I have been very impressed by the Ward office at 48 Watling Street, Gillingham. I have found that manager Anthony Boyle is most helpful and hard working - nothing is too much trouble for him - I feel he gives an exemplary service and looks after ...
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“Laura & Alex were my point of contact. They helped me ......”

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Oct 15,2013
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Laura
By: 'David'
Oct 15,2013
0 people found
this helpful
Laura & Alex were my point of contact. They helped me every step of the way. Which was such a massive help considering I was in hospital. All the staff were really helpful and couldn't help enough. Laura, Alex and the team made my transition into ...
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“Neil Riches found a buyer for us in a week, ......”

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Oct 14,2013
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Neill
By: 'Lesley'
Oct 14,2013
0 people found
this helpful
Neil Riches found a buyer for us in a week, and dealt with everything very efficiently. He then found us a property which suited us, but the sale fell through after about a month, through no fault of ours, or indeed Neil. He then found ...
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“The Ward&Partner agency is helping so that your dreams ......”

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Oct 14,2013
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Louise
By: 'Michal'
Oct 14,2013
0 people found
this helpful
The Ward&Partner agency is helping so that your dreams come true. I was looking for a long time for a house that will be for me and my family, and because of them I found my dream house. In the agency I met really ...
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“From start to finish Paul and his team made the ......”

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Oct 14,2013
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Paul
By: 'Gina'
Oct 14,2013
0 people found
this helpful
From start to finish Paul and his team made the difference. It started with me being disillusioned at low prices quoted by other estate agents. But Paul gave us the value we were hoping to get but more importantly showed us how. Paul and his ...
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“I was so pleased with Ward and Partners from the ......”

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Oct 14,2013
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Estelle
By: 'Michael'
Oct 14,2013
3 people found
this helpful
I was so pleased with Ward and Partners from the moment I picked up the phone in response to an email I had sent enquiring about a property. The reply was immediate, and I was shown around the property the same day. I am very ...
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“I felt that the services that were provided were outstanding. ......”

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Oct 14,2013
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By: 'Sam'
Oct 14,2013
0 people found
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I felt that the services that were provided were outstanding. There was nothing that was 'hidden', which is an experiance that I have had before with other estate agents. The process was very quick but yet top quality. Staff were very helpful and friendly in ...
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“Having previously had my home for sale for nearly a ......”

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Oct 12,2013
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Lisa
By: 'Ian'
Oct 12,2013
1 people found
this helpful
Having previously had my home for sale for nearly a year with a different agent I had started to become disillusioned with the whole idea- as it seemed the occasional viewing and low offer was all I could expect, however Wards and Partners were recommended ...
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“Jodi has been exceptional in her dealings with my property ......”

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Oct 07,2013
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Jodi
By: 'Mick'
Oct 07,2013
0 people found
this helpful
Jodi has been exceptional in her dealings with my property sale, up until the point Jodi got involved I felt that things were moving very slow and I was not kept fully informed of the progress, I was getting frustrated why things were not moving ...
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“I have several properties in the Gillingham and Rainham area. ......”

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Oct 07,2013
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Laura
By: 'Avi'
Oct 07,2013
0 people found
this helpful
I have several properties in the Gillingham and Rainham area. I use Ward and Partners to find a tenant and setup a tenancy agreement. The reason I am using Ward & Partners Gillingham branch is due to the understanding of my letting requirements, selecting tenants and ...
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“Alex was helpful, prompt and very knowledgable in assisting me ......”

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Oct 07,2013
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By: 'Dave'
Oct 07,2013
0 people found
this helpful
Alex was helpful, prompt and very knowledgable in assisting me with obtaining this property within very short timescales. He kept me informed of progress and assisted in ensuring everything was in order for the transition. I would recommend Ward and Partners based on my experience ...
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“The staff in the Barnehurst branch are welcoming and helpful. ......”

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Oct 07,2013
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Debbie
By: 'Gavin'
Oct 07,2013
0 people found
this helpful
The staff in the Barnehurst branch are welcoming and helpful. I dealt with Anita and Sam who are both very good. Once our offer was accepted our file was given to a 'Sales Progressor' - Debbie Rowland. Debbie was brilliant. I feel without her involvement ...
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“Alex was great at contacting me about existing properties and ......”

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Oct 06,2013
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By: 'Jamie'
Oct 06,2013
0 people found
this helpful
Alex was great at contacting me about existing properties and when I found the property I wanted, he was also great about getting me in it as soon as possible. It was my first experience at renting a property and I couldn't have had a ...
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“I actually haven't brought a property as of yet but ......”

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Oct 03,2013
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matthew
By: 'angel'
Oct 03,2013
0 people found
this helpful
I actually haven't brought a property as of yet but matt is a very helpful advisor very prompt in returnin phone calls notifing you of. new properties and actually emailing you properties that you would actually be intrangelested in not any rubbish that goes on ...
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“As this was my first time letting out a property, ......”

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Oct 03,2013
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By: 'J'
Oct 03,2013
0 people found
this helpful
As this was my first time letting out a property, Alex was very helpful in guiding me through the process and making sure I was kept informed at each stage and that everything was completed efficiently....
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“Alex was very helpful from the onset and always available ......”

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Oct 03,2013
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By: 'Alex'
Oct 03,2013
0 people found
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Alex was very helpful from the onset and always available to answer any questions we had prior to moving into the property. Once in the property, we had a bit of trouble with the front door lock and Alex went out of his way and ...
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“Jodi was a great help keeping the chain moving and ......”

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Oct 02,2013
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Jodi
By: 'Tom'
Oct 02,2013
0 people found
this helpful
Jodi was a great help keeping the chain moving and always with a smile in her voice. It has been a pleasure dealing with Jodi, Jodi is a credit to your company. Thank you for all your help Jodi....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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