58% sales valuation accuracy
63% sales fee satisfaction
75% lettings valuation accuracy
42% lettings fee satisfaction
Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England.
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Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England.
Latest Reviews
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13th Jul 2021
reviewed by 'Edyta Dobosz'
12th Jul 2021
reviewed by 'Akil'
2nd Jul 2021
reviewed by 'Debie'
17th Jun 2021
reviewed by 'Kerry'
11th Jun 2021
reviewed by 'Kris'
11th Jun 2021
reviewed by 'Ogbonna'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 58% | 63% | £110,000 | £420,000 |
| Lettings | 75% | 42% | £575 | £1,850 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 74 | 5 | 57 | 10 | 167 | 21 | 96 | 15 | 36 | 52 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Rankings
Latest Properties
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Dec 23,2013
Dec 23,2013
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I found Kai to be an experienced and intuitive young man who was always attentive and efficient in dealing with all issues of purchasing a property.
In my opinion he has old fashioned values that are important in any business.
Honesty,reliability and trust
A ...
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Dec 16,2013
Dec 16,2013
1
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From first contact until collecting the keys I received a consistently first class service. Genuine care and attention to detail to ensure the whole thing went quickly and smoothly. I really appreciated their amazing customer service in my stressful situation. I cannot recommend highly enough....
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Dec 16,2013
Dec 16,2013
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we were very impressed that positive interest was made within the first few weeks of marketing, and when that fell through another party was introduced that same day. Ashley was always helpful and ready to accept calls. the office is clean and modern and the ...
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Dec 12,2013
Dec 12,2013
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I found Vanessa and Debbie very helpful throughout the whole process and would highly recommend them to anyone who is looking at purchasing a property.
I would recommend that you review your position in recommending Martin Tolhurst as Solicitors as I will never be using ...
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Dec 12,2013
Dec 12,2013
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Carly was really helpful wilh any questions I had and very efficient and very quick replying to email's thanks again Carly...
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Dec 11,2013
Dec 11,2013
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Both ladies have been fab! Kathy was incredibly good in our search and in helping the vendors who perhaps were a little 'out of touch' with the concept of people not paying the price on the label. I know she spent some time with the ...
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Dec 11,2013
Dec 11,2013
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Laura Cale at Ward and Partners Chatham has been incredibly helpful in our search for a tenant for our apartment. on St Marys Island, Chatham. Being a landlord is a whole new experience for us and Laura helped make the process painless and easy all ...
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Dec 10,2013
Dec 10,2013
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We purchased a property from Wards and had were ready to exchange. Being based outside the UK we wanted to complete the purchase (to be able to rent out the property). Our main issues were with the solicitors and Demi was extremely helpful in coordinating ...
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Dec 09,2013
Dec 09,2013
1
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I've had nothing but grief (nothing of which was their fault) since moving in and they have been very understanding, patient and helpful throughout so hats off!
Positive praise to Carly & Kirsty who have been extremely helpful as I know I can be quite demanding ...
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Dec 09,2013
Dec 09,2013
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This is the first time I have had dealings with Ward and Partners and I was very impressed with Mattew Pattenden's professionalism. He had someone in mind who he knew would be interested in the property and he was right, so within a day my ...
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Dec 09, 2013
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Dear David, Thank you for your review. Me and the team are trying (and hopefully achieving) to deliver a service to our customers that is second to none and that cannot be matched by any other letting agent. Thank you once again and thank you for your custom. Kind Regards Matthew Pattenden MARLA - Lettings Manager ...
Dec 09,2013
Dec 09,2013
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Having visited quite a few agents in my pursuit of the correct place to live in Tunbridge Wells, Clare was definitely one of the best agents I encountered. She was efficient during the viewing process without being pushy in the follow up. What was particularly ...
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Dec 09,2013
Dec 09,2013
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I wanted to thank James at Broadstairs for all of his hard work and effort when we put in an offer on a property. Although our offer was accepted, we decided that the property next door would have a detrimental effect when trying to holiday ...
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Dec 06,2013
Dec 06,2013
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When we were buying our first house, Ward & Partners in Rochester were the first agent we had ever visited. After spending the rest of the weekend visiting every other estate agent in Rochester and Strood, we soon realised that Ward and Partners were far and ...
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Dec 05,2013
Dec 05,2013
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Following my recent house purchase I feel obliged to report of the positive experience working with the team at Ward&Partners in Strood. In particular I must make mention of Abbie Roberts and Jim Cormack who have both been imperative to the process. Their professionalism ...
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Dec 06, 2013
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Dear David, thank you for your positive comments regarding our Strood office and in particular Abbie and Jim our Financial Specialist. I am glad they were able to help guide you through your purchase, their years of knowledge and experience, especially Jim's is priceless. We all hope you will be very happy in your new home and will be delighted to help you again in the future. Kind regards Sam Dalton, Group Partner, Ward & Partners ...
Dec 04,2013
Dec 04,2013
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Alex was very helpful. He returned all of my calls and most of them promptly. He has an amiable manner and was more stasified with him individually than I was with the whole Ward's experience.
Problems arose when he was absent and his work did ...
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Dec 03,2013
Dec 03,2013
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This was my first experience of letting out a property and the team at Wards made it pretty painless. The team explained the process and got me plenty of viewings. Sukh's promotional description of the flat was great. After letting the flat, the support I ...
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Dec 03,2013
Dec 03,2013
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Absolutely brilliant service - nothing was too much trouble and Clare went the extra mile to make sure that the property was let as quickly as possible. Also helped in arranging repairs prior to first let along with excellent help and advice in terms of ...
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Dec 03,2013
Dec 03,2013
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I used Ward & Partners after my house had vacant for 2 months. At the time I was using two other local agents. David put a flyer through my letter box and I called him in desperation. He showed me how he would do a better job ...
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“Well marketed. Proactive with problems, resolving contractual difficulties with tenant. ......”
Dec 03,2013
Dec 03,2013
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Well marketed. Proactive with problems, resolving contractual difficulties with tenant. courteous at all times. Work outside accepted office hours even....
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Dec 02,2013
Dec 02,2013
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We moved to Deal last week after a particularly stressful few weeks in which we had had to do most of the work in progressing the whole moving progress. Both our selling agent and our solicitor only ever reacted when we phoned, emailed or presented ...
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Dec 02,2013
Dec 02,2013
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Very professional and well organised. Matthew was very proactive and helpful. Jenna provided excellent support and a friendly helpful service....
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Dec 03, 2013
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Dear Jesscia, Thank you for your review. I'm delighted that you are pleased with the service we offered. Thank you again for your custom. Kind regards Matthew Pattenden MARLA - Lettings Manager ...
Dec 02,2013
Dec 02,2013
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After a bumpy start Wards really pulled out all the stops to get our property sold. Katie Hayes especially did a fab job, always keeping us informed and giving us the feedback we craved. I would highly recommend Wards in Walderslade, and if you do ...
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Dec 05, 2013
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Dear Gill, thank you for your lovely feedback regarding Katie and our Walderslade office. Happy customers are so important to us all. I am sorry to hear you had a bumpy start but pleased Katie looked after you well and went the extra mile for you. If we can be of any further help in the future, please do not hesitate to call. Kind regards Sam Dalton, Group Partner, Ward & Partners ...
Dec 02,2013
Dec 02,2013
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alex was very helpful all of the time answered all questions and went out of way to help us. He knew the situation we were in and continued with assistance. He also is helping us now if we have a problem....
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Nov 29,2013
Nov 29,2013
2
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We registered with all agents in Ashford when we were looking for a property. Wards were only one of two agents in the town which kept in constant contact through phone, text and email. Katherine was always professional and courteous. Always making you feel like ...
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Nov 29,2013
Nov 29,2013
1
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Wards & Partners have been fantastic throughout the whole purchase of the property, Jodie has kept me updated through every step and ensured that if anything needed to be chased I was made aware....
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Nov 27,2013
Nov 27,2013
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We placed our property on the market with Wards and within a day of being on the market we were receiving viewing appointments. We found the staff very professional and helpful. Throughout our sale, we dealt with most of the sales staff including Abby, Brett ...
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Dec 05, 2013
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Dear Paul, thank you for your great comments regarding our team at Strood. I am glad they were so helpful through what can be for some a stressful time, moving. Making the process easier to bear is Deana's personal goal and she will be delighted to hear she did that for you. Good luck and if we can be of any further help in the future, please do not hesitate to call. Kind regards Sam Dalton, Group Partner, Ward & Partners ...
Nov 27,2013
Nov 27,2013
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Many thanks to the whole team at the Gillingham Wards letting branch for the excellent service they have provided to me over the years that I have been letting property.
I would like to say special thank you to Laura Cale who I have mainly ...
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Nov 27,2013
Nov 27,2013
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As first time at renting me and my partner was unaware of the sheer amount of paperwork there was to go through seems way over the top just to rent a property, Alex was always helpful when we asked questions and helped alot....
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“Brendon's unfailing cheerfulness and businesslike approach made viewings and negotiations ......”
Nov 26,2013
Nov 26,2013
3
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Brendon's unfailing cheerfulness and businesslike approach made viewings and negotiations a pleasure, and also eased the often fraught job of selling our existing property. His research into the past of the unusual older house we chose revealed many fascinating details, and was well beyond the ...
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Dec 03, 2013
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It has been an absolute pleasure helping you so far and I am really excited for you about your move into your new home! It really is perfect for you! Thank you very much for your kind words in this review too. ...
Nov 26,2013
Nov 26,2013
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I have known him for couple of years and he is very helpful and attention to detail. The property i lived before i moved to the present, he was also my consultant and his customers services was very satisfactory....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
