Wards
4.1/5, 533 reviews
81% recommended
58% sales valuation accuracy
63% sales fee satisfaction
75% lettings valuation accuracy
42% lettings fee satisfaction
Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England. show more Kent and East Sussex's largest and most successful Estate Agency started life in 1921 from an office based in Gillingham, Kent. Since that time we have grown to become the market leaders with a group of 43 Wards offices plus further offices throughout the South East of England.

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Latest Reviews

 View all Reviews 533
13th Jul 2021
reviewed by 'Edyta Dobosz'
“We've been looking for house for months. I contacted with Wards agency and have spoken with Kate. She met us ......”
12th Jul 2021
reviewed by 'Akil'
“After a long search for property in past few months, I finally came across Keshal, who found perfect flat for ......”
2nd Jul 2021
reviewed by 'Debie'
“Dane n crew have been fantastic in selling our house in under four weeks.... brilliant customer service... would use again ......”
17th Jun 2021
reviewed by 'Kerry'
“Grace Scott of Herne bay agent is the most helpful person i have had to deal with any problems i ......”
11th Jun 2021
reviewed by 'Kris'
“We sold our property through Wards Walderslade and the staff were very helpful and diligent to what we desire. They ......”
11th Jun 2021
reviewed by 'Ogbonna'
“My husband and I decided to give Ward 5 stars for the great work in selling our property. We had no ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 58% 63% £110,000 £420,000
Lettings 75% 42% £575 £1,850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
74 5 57 10 167 21 96 15 36 52
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Wards Branches (view all 44)
Ashford, TN24
Barnehurst, DA7
Bearsted, ME14
Birchington, CT7
Broadstairs, CT10
Canterbury, CT1
Chatham, ME4
Cliftonville, CT9

“I recieved a really good service from Lee and the ......”

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Sep 01,2012
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Leah
By: 'Christopher'
Sep 01,2012
19 people found
this helpful
I recieved a really good service from Lee and the company themselves they always phoned me up and kept me up to date with what was going on i never had to phone them up to chase them. this is the best service i have ...
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“They seem to very quickly establish an accurate assessment of ......”

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Aug 31,2012
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Matthew
By: 'T'
Aug 31,2012
16 people found
this helpful
They seem to very quickly establish an accurate assessment of what sort of property we had in mind and were able to make the most use of our time in Deal. You get the feeling that they really know and are interested in the properties ...
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“Great service from the staff. They managed to get me ......”

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Aug 31,2012
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Laura
By: 'New'
Aug 31,2012
17 people found
this helpful
Great service from the staff. They managed to get me tenants for my property within hours of putting it on the market. Laura Cale has been very helpful to deal with throughout the letting process. She is professional and amiable. I would definitely recommend Ward & ...
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“Professional,efficient and always available when further information was required. ......”

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Aug 31,2012
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By: 'Chris'
Aug 31,2012
16 people found
this helpful
Professional,efficient and always available when further information was required. A friendly service and always, as indicated, thoroughly professional.No hesitation in recommending this office to anyone. Therefore highest marks possible for Aimee....
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“Quick sale and at the price we wanted. The sale ......”

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Aug 30,2012
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By: 'Anthony'
Aug 30,2012
15 people found
this helpful
Quick sale and at the price we wanted. The sale was managed by Anthony from start to finish removing all the normal stress related problems experienced when selling your house. Overall very happy with the service offered by Wards....
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“wards package for selling + convaencing was excellent ,tom explained every ......”

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Aug 30,2012
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By: 'rita'
Aug 30,2012
12 people found
this helpful
wards package for selling + convaencing was excellent ,tom explained every thing we needed to know at our 1st meeting. having only ever sold one house before and had lived in our currant one for 25yrs it was a relief to find some-one that made sure ...
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“Mathew was very polite on time,and very good at ......”

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Aug 30,2012
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By: 'Patricia'
Aug 30,2012
19 people found
this helpful
Mathew was very polite on time,and very good at letting you browse the property,to give you a chance to get the feel of what you wanted.He talked without being obtrusive to try and see what we wanted .we looked at two different ...
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“From the moment the agent entered my property he delivered ......”

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Aug 28,2012
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Doug
By: 'David'
Aug 28,2012
0 people found
this helpful
From the moment the agent entered my property he delivered on everything he said. Exceptional photographs detailing the house and an accurate, personal description of the property. Not the normal dull, estate agents speak! Very good customer service and a positive sale!...
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“Excellent and thorough advice throughout my dealings with Amanda. We ......”

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Aug 27,2012
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By: 'T'
Aug 27,2012
14 people found
this helpful
Excellent and thorough advice throughout my dealings with Amanda. We now have a very good tenant and are confident that our property is being well cared for and rent is always on time. We couldn't ask for more. Happy to recommend....
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“Kris has dealt with me through the purchase of a ......”

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Aug 27,2012
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kris
By: 'Mrs'
Aug 27,2012
3 people found
this helpful
Kris has dealt with me through the purchase of a property - 9 Albert road and the sale of my existing property Oswald Road Dover. I have found him to give excellent service, keeping in touch with me regularly with the update of my sale, which ...
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“i recd great service from start to finish. the purchaser ......”

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Aug 26,2012
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By: 'paul'
Aug 26,2012
0 people found
this helpful
i recd great service from start to finish. the purchaser was a very difficult person but paul was very understanding and helped the purchase go through....
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“I marketed my property with the two men that run ......”

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Aug 25,2012
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By: 'Christine'
Aug 25,2012
15 people found
this helpful
I marketed my property with the two men that run the lettings department in Ramsgate and they were fantastic from day one, i'd always used to go for the cheaper agents as i thought renting was relatively easy but I had some pretty bad experiences ...
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“I have been searching to purchase a house in Deal ......”

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Aug 24,2012
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Aimee
By: 'Susie'
Aug 24,2012
0 people found
this helpful
I have been searching to purchase a house in Deal and used the Deal office of Ward. Although I eventually brought another house through a different Agent, the Deal office were extremely helpful, both with prospective properties, telephone appointments and actually showing me around potential ...
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“Kenny George is a very pleasant chap to speak to, ......”

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Aug 24,2012
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Kenny
By: 'dawson1965'
Aug 24,2012
15 people found
this helpful
Kenny George is a very pleasant chap to speak to, any worries he is on hand to help. A trust worthy person to deal with, always having the seller/buyer interests foremost....
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“We invited Gill Bouckley around after see was recommended to ......”

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Aug 23,2012
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Gill
By: 'Shaun'
Aug 23,2012
13 people found
this helpful
We invited Gill Bouckley around after see was recommended to us but as we were on a tight budget we could only move providing we achieved a price which in all honesty was breaking the barrier in the road, we needed £200.000 and i said i ...
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“After trying to let my property unsucussfully for 6 weeks with ......”

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Aug 23,2012
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By: 'Rachel'
Aug 23,2012
15 people found
this helpful
After trying to let my property unsucussfully for 6 weeks with a local agent I gave Ward and Partners lettings a call in Ramsgate being recommended by a friend on mine. From the first appointment with Matthew i was just bowled over by the complete professionalism ...
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“Ward and Partners lettings in Maidstone did an excellent job ......”

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Aug 22,2012
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Carmel
By: 'A'
Aug 22,2012
14 people found
this helpful
Ward and Partners lettings in Maidstone did an excellent job letting my two properties near West Malling, ME19. I found all the staff very professional and pleasant to deal with. Both properties were let quickly and to a high standard of tenants. I would very ...
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“From the initial request for help in selling our property, ......”

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Aug 21,2012
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Mark
By: 'Simon'
Aug 21,2012
12 people found
this helpful
From the initial request for help in selling our property, the Ward and Partners team in Hythe were friendly, professional and courteous. My wife and I felt immediately comfortable in dealing with this Agent. All options were explained clearly to us with no hard sell ...
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“I would like to give a Gold Medal to John ......”

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Aug 18,2012
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John
By: 'Paul'
Aug 18,2012
13 people found
this helpful
I would like to give a Gold Medal to John Sir for all the help that he gave me in buying the above property. He could not do enough for me which you don't see in other estate agents he was very good at his ...
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“I moved in to my new home yesterday! Ward and ......”

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Aug 18,2012
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Luke
By: 'michael'
Aug 18,2012
9 people found
this helpful
I moved in to my new home yesterday! Ward and partners were fantastic, can't recommmend then enough, I was a first time buyer aand didnt know what to do or what to expect having never bought before. Luke in the Barnehurst branch was brilliant, he ...
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“We were looking for property in Rochester as we were ......”

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Aug 17,2012
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Abbie
By: 'The'
Aug 17,2012
18 people found
this helpful
We were looking for property in Rochester as we were moving us and our two small children from Bromley. This has been a process which has proved time consuming, exhausting and, to be honest, a little bit scary. We dealt with many different agents during ...
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“When putting our property on the market we found Wards ......”

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Aug 17,2012
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By: 'Denise'
Aug 17,2012
15 people found
this helpful
When putting our property on the market we found Wards very helpful,in giving good honest advice.David was always there if we needed advice,or had a query.His team are very professional, polite and cheerful,nothing was to much trouble.I would definately ...
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“I have found my dealings with Ward&Partners very good!......”

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Aug 16,2012
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Luke
By: 'D.Sefa-Bonsu'
Aug 16,2012
10 people found
this helpful
I have found my dealings with Ward&Partners very good!Responses to enquires and arrangement of viewings etc. were all very prompt. Their informal approach was also good and everything ran very smoothly....
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“Ward and Partners were without a doubt the best estate ......”

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Aug 16,2012
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By: 'Russell'
Aug 16,2012
14 people found
this helpful
Ward and Partners were without a doubt the best estate agency I dealt with whilst searching for a property within Rainham, Kent. They were extremely professional and were not pushy in their approach unlike some Estate Agents that I had dealt with. They did not ...
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“As a property investor I have dealt with many agents ......”

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Aug 16,2012
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Michele
By: 'Steve'
Aug 16,2012
12 people found
this helpful
As a property investor I have dealt with many agents and rarely have good things to say about them, but my dealings with Ward & Partners was certainly a positive experience, I found all the staff especially Michele to be friendly, efficient & above all honest in ...
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“Ward & Partners have just let my flat for the second ......”

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Aug 15,2012
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By: 'Bobby'
Aug 15,2012
13 people found
this helpful
Ward & Partners have just let my flat for the second time in last two years, both times within a few days of it becoming available and at the full asking price. I have been very happy with the overall service including the property management department ...
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“I sold my house with Ward and Partners due to ......”

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Aug 15,2012
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By: 'Thanks'
Aug 15,2012
20 people found
this helpful
I sold my house with Ward and Partners due to the friendly, professional, reliable staff and excellent marketing tools, the fees were competitive too with what was offered,compared with other agents. You pay for what you get. I made the right choice as they ...
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“Right from the start Oliver was excellent. Welcoming, helpful and ......”

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Aug 15,2012
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By: 'Mike'
Aug 15,2012
10 people found
this helpful
Right from the start Oliver was excellent. Welcoming, helpful and interested. He found exactly the property we wanted (A seaside holiday home) almost immediately, and then helped with arrangement of a solicitor (who was also first class) and a survey....
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“i found john very helpful, he was proffessional and gave ......”

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Aug 11,2012
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By: 'Paul'
Aug 11,2012
0 people found
this helpful
i found john very helpful, he was proffessional and gave a speedy response in replying to calls and with ensuring a smooth sale of the bungalow i bought. I have had poor service from other agents in the past years but john has reinforced my ...
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“Lovely chap, over exceeded my expectactions! Buying through them was ......”

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Aug 10,2012
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Kevin
By: 'John'
Aug 10,2012
10 people found
this helpful
Lovely chap, over exceeded my expectactions! Buying through them was much easier than I initially thought as most agents have a bad reputation.... Kevin recommended a solicitor for me to use which at first I was skeptical about as I had a solicitor I had ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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