Village Estates
4.9/5, 540 reviews
98% recommended
99% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
The Bexley office is located in a prominent High Street position, within a conservation area. Established in 1993, the impressive double fronted office provides extensive showroom space. Our experienced, and knowledgeable sales team are complimented by both the residential Lettings and Management department and the Mortgage Advisory services. Our pro-active approach ... show more The Bexley office is located in a prominent High Street position, within a conservation area. Established in 1993, the impressive double fronted office provides extensive showroom space. Our experienced, and knowledgeable sales team are complimented by both the residential Lettings and Management department and the Mortgage Advisory services. Our pro-active approach to selling property is reflected in our commitment to extensive marketing...
Village Estates - click to visit our website

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £30,000 £11,000,000
Lettings 91% 93% £858 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 0 45 1 321 5 122 6 7 1
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Friendly and professional...”

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May 02,2019
Minithumbup
Charlie
By: 'Taj'
May 02,2019
0 people found
this helpful
The agent was very professional from start to finish. We viewed several properties via them, each time we felt service was fantastic. Purchased our new home via them with confidence and every staff there were nice. Liz, especially kept us up to date towards the ...
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“Welcoming...”

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Apr 11,2019
Minithumbup
Brett
By: 'Deborah'
Apr 11,2019
0 people found
this helpful
The staff at the Sidcup branch were fabulous, Brett, Serena, Liz, Debbie were very efficient, they kept us up to date and put all stops out to make our journey as smooth as possible, a big thank you to the team....
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Comment on agent fees
Happy with the fees.
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“Great customer service...”

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Apr 11,2019
Minithumbup
Brett
Charlie
By: 'AlexP'
Apr 11,2019
0 people found
this helpful
I recently purchased a property through Village Estates' Sidcup branch. Overall, they provided a great service during and after the transaction, which was great help to me as a first time buyer. Each staff member I worked with was conscientious and provide pd me with ...
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“Village Estates make being a landlord painless....”

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Mar 27,2019
Minithumbup
Stefan
Dee
By: 'Nancy'
Mar 27,2019
1 people found
this helpful
If I could give them 10 stars I would. All the staff here are wonderful. Friendly and highly professional. I have used them several times for different properties. They have always found me great tenants and achieved a good price. The process has been very efficient ...
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Comment on agent fees
I find them very reasonable
Was this helpful? Yes

“Very satisfied...”

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Mar 21,2019
Minithumbup
Serena
By: 'Lei'
Mar 21,2019
0 people found
this helpful
I would not have been able to have my property sold as successful had it not been for the great helps from VE's team in Sidcup branch. My special thanks go to Liz Payne, Serena Parker and Charlie Painter. They all demonstrated expertise knowledge of ...
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Comment on agent fees
Reasonable market rate.
Was this helpful? Yes

“Quick sale , efficiently and professionally handled...”

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Mar 15,2019
Minithumbdown
Brett
By: 'Peter'
Mar 15,2019
0 people found
this helpful
Overall , it was an efficient processrn2 months between putting the property on the market and moving outrnrnWe were kept well informed by Brett theoughout the process...
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Comment on agent fees
Competitive fees
Was this helpful? Yes

“Complicated sale...”

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Mar 11,2019
Minithumbup
Serena
By: 'Lindsay'
Mar 11,2019
0 people found
this helpful
I recently sold my property through Village Estates, it was an extremely complicated sale due to the nature of my property. However, Liz and her team worked tirelessly, going above and beyond to ensure that the sale was completed as quickly as it could be....
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“Best Estate Agent!...”

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Mar 08,2019
Minithumbup
Charlie
Serena
By: 'Char'
Mar 08,2019
0 people found
this helpful
Can't thank Charlie enough for all his help, genuinely dispelled the myths I had of estate agents! He was on top of the solicitors and rest of the chain the whole way along and I really appreciated him being at the end of the phone ...
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Comment on agent fees
You get what you pay for
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“Ryan...”

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Mar 07,2019
Minithumbup
Charlie
By: 'Ryan'
Mar 07,2019
0 people found
this helpful
Charlie was great progressing our purchase with the sellers, the communication was clear throughout. I was updated via email and calls and when ever i left a message i would always receive a call back. I work for a competitor in lettings and would highly ...
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“Ease of Sale with a helpful smiley voice...”

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Mar 07,2019
Minithumbup
Serena
Brett
By: 'Mus'
Mar 07,2019
0 people found
this helpful
From start to finish this branch of Village Estates is always professional, helpful and friendly. We have used them more than once and they are always our first port of call. Cannot rate them highly enough from Charlie, Brett and Serena to the rest of ...
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Comment on agent fees
Good
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“Excellent...”

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Mar 06,2019
Minithumbup
Brett
Serena
By: 'Jean'
Mar 06,2019
0 people found
this helpful
Every member of staff were very helpful. Although my house move was very stressful, they all acted with professionalism and kindness throughout. I would certainly recommend, and should I ever move again. I would use village Eststes. Thank you everyone....
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Comment on agent fees
Good
Was this helpful? Yes

“Serena was invaluable in securing us the property we wanted to buy....”

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Mar 05,2019
Minithumbup
Serena
Brett
By: 'Lucy'
Mar 05,2019
0 people found
this helpful
We found Serena to be professional throughout the whole process whilst smoothing out potential problems along the way. Nothing was too much trouble. Thank you Serena....
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Comment on agent fees
N/A
Was this helpful? Yes

“Just sold with Jack...”

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Mar 02,2019
Minithumbup
Jack Filer
Sean
By: 'Rob'
Mar 02,2019
0 people found
this helpful
My house took quite some time to sell due to the Brexit saga ongoing at the moment. It finally went through in January. From start to finish Jack was spot on, I would highly recommend using him and Village Estates. Jack knows his stuff and ...
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Comment on agent fees
Good
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“Fabulous...”

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Mar 01,2019
Minithumbup
Jack Filer
Ian
By: 'Ronnie'
Mar 01,2019
0 people found
this helpful
We sold my late mother's property through Village, as my daughter recommended them, having dealt with Jack in the past. Jack, Ian and the team were sensitive, pro-active and helpful throughout the transaction and we are very pleased with the service provided. Would definitely recommend ...
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Comment on agent fees
Good
Was this helpful? Yes

“Jack Pack...”

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Feb 28,2019
Minithumbup
Jack Filer
Ian
By: 'Michael'
Feb 28,2019
0 people found
this helpful
My experience with Jack is always from start to finish excellent, I have bought and sold a few properties in the area and spoken to and used other agents but I would no longer use any other agents than Jack and Village Estates. I find ...
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Comment on agent fees
very fair
Was this helpful? Yes

“Good and professional service...”

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Feb 27,2019
Minithumbup
Serena
Brett
By: 'Sam'
Feb 27,2019
0 people found
this helpful
From the outset when Brett visited my property, his knowledge was good and informative. I did have some problems that were out of the agents hands throughout the sale of my property with the bottom of the chain. The agents did what they could constantly ...
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Comment on agent fees
As I had purchased a property before a competitive rate was given to me
Was this helpful? Yes

“Serena Parker...”

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Feb 26,2019
Minithumbup
Serena
By: 'E.Louise'
Feb 26,2019
0 people found
this helpful
Serena really kept on top of my house purchase for me. She was on top of chasing the solicitors and always at the end of the phone if I ever had a question, as I was a first time buyer and didn't really know what ...
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Comment on agent fees
I actually don't know what they are...
Was this helpful? Yes

“No problem - good advice offered...”

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Feb 25,2019
Minithumbup
Serena
Brett
By: 'Shaun'
Feb 25,2019
0 people found
this helpful
After receiving bad advice from another agent I switched to Village Estates. Brett was honest and gave me advice on the market conditions (and didn't just tell me what I wanted to hear). They kept me informed at every opportunity and communication was excellent with ...
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Comment on agent fees
Market expectations
Was this helpful? Yes

“Good communication...”

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Feb 11,2019
Minithumbup
Serena
By: 'Paul'
Feb 11,2019
0 people found
this helpful
Liz and, in her absence Serena and all the Village Estates team, kept us informed of progress not just on our purchase but throughout the chain. My clear impression was that Village Estates were the driving force behind maintaining progress for our sale and purchase, ...
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Comment on agent fees
We were offered competitive rates by Village and had planned to move to them (having ended our engagement with the selling agent), had it not been that an offer received via the previous agent progressed.
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“`GO BEST` with the Village People...”

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Feb 01,2019
Minithumbup
Charlie
Brett
By: 'John'
Feb 01,2019
0 people found
this helpful
My solicitors recommended Village Estates to handle the sale of my mother`s house. Charlie was extremely polite and professional in carrying out the sale, in particular finding the right buyer and a speedy sale The house went on the market on a Tuesday and ...
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Comment on agent fees
The agent`s fee was excellent value
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“Brilliant...”

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Jan 04,2019
Minithumbup
Charlie
Brett
By: 'Sandie'
Jan 04,2019
0 people found
this helpful
A friend recommended me to Village Estates and I was impressed by the knowledge that both Charlie and Brett showed of the local market. As soon as I visited their office in Sidcup I felt that this was a company I could deal with as ...
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Comment on agent fees
Good
Was this helpful? Yes

“Great Service...”

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Jan 04,2019
Minithumbup
Serena
Brett
By: 'Chris'
Jan 04,2019
0 people found
this helpful
Serena was very proactive and communicative. She ensured the ball kept rolling including liaising with solicitors and mortgage advisor so everyone knew what was happening at all times....
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“A very good service received...”

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Dec 29,2018
Minithumbup
Brett
Charlie
By: 'Henry'
Dec 29,2018
0 people found
this helpful
Generally we had a very good experience with Village Estates. They were professional throughout and were quick to help when asked....
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Comment on agent fees
Flexible to the needs of the client.
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“Excellent service...”

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Dec 06,2018
Minithumbup
Charlie
By: 'Mr'
Dec 06,2018
0 people found
this helpful
We would highly recommend Village estates , Charlie regularly kept us up to date, always returned our calls and was extremely professional and helpful....
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“Excellent Correspondence...”

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Dec 05,2018
Minithumbup
Serena
Charlie
By: 'LJL/71'
Dec 05,2018
0 people found
this helpful
I've just completed on the purchase of a house - I can't believe from acceptance to completion took only 9 weeks! Serena and Charlie have been very helpful. The process was quick but there was a bit of a wobble near the end and thanks to ...
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Comment on agent fees
N/A as I was the buyer
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“Quick Service...”

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Nov 20,2018
Minithumbup
Jack Filer
Ian
By: 'Jen'
Nov 20,2018
0 people found
this helpful
We bought our house through Village Estates. They kept in touch throughout letting us know what was going on. Very professional and helpful. Would use them again....
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“Excellent Service!!...”

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Nov 19,2018
Minithumbup
Serena
Charlie
By: 'Mark'
Nov 19,2018
0 people found
this helpful
I cannot fault the service. Both Charlie and Serena were professional, efficient and highly motivated to get the deal over the line. This is our 4th move and this was by far the best support from an agent that we have had. Highly recommended!!...
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Comment on agent fees
Good value for money
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“Very good...”

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Nov 19,2018
Minithumbup
Brett
Charlie
By: 'Sussex'
Nov 19,2018
0 people found
this helpful
Brett and his team were excellent from start to finish. Particular mention to Charlie for his help in seeing our exchange through at a difficult time, very helpful and much appreciated....
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Comment on agent fees
Good
Was this helpful? Yes

“Paul Cox...”

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Nov 19,2018
Minithumbup
Jack Filer
Ian
By: 'Paul'
Nov 19,2018
0 people found
this helpful
We found Village Estates to be very professional, approachable and helpful. Would recommend them to any prospective seller as always returned our calls....
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Comment on agent fees
Fee was to our satisfaction
Was this helpful? Yes

“Charlie Painter...”

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Nov 19,2018
Minithumbup
Charlie
By: 'Terry'
Nov 19,2018
0 people found
this helpful
Charlie was always very straight and upfront and informed us of everything that was happening,always returned our phone calls promptly and was very honest and very helpful Was also very polite and went out of his way to explain all the relevant points that ...
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Comment on agent fees
Good
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As per The Property Ombudsman (TPO) www.tpos.co.uk
Last updated at 10:05 AM 17/06/2016 by allAgents

Awards won by Village Estates

Regional Awards won by Village Estates

Individual Branch Awards

Bexley, DA5

Sidcup, DA14



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Village Estates