Village Estates
4.9/5, 540 reviews
98% recommended
99% sales valuation accuracy
98% sales fee satisfaction
91% lettings valuation accuracy
93% lettings fee satisfaction
The Bexley office is located in a prominent High Street position, within a conservation area. Established in 1993, the impressive double fronted office provides extensive showroom space. Our experienced, and knowledgeable sales team are complimented by both the residential Lettings and Management department and the Mortgage Advisory services. Our pro-active approach ... show more The Bexley office is located in a prominent High Street position, within a conservation area. Established in 1993, the impressive double fronted office provides extensive showroom space. Our experienced, and knowledgeable sales team are complimented by both the residential Lettings and Management department and the Mortgage Advisory services. Our pro-active approach to selling property is reflected in our commitment to extensive marketing...
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Latest Reviews

 View all Reviews 540
Featured Review
a
reviewed by 'B&V'
“We used Village estates as both purchasers and vendors. As purchasers, Charlie took the time to understand our requirements, and ......”
Featured Review
a
reviewed by 'Mr & Mrs Stacey'
“We recently used Village Estates in Sidcup to help sell our property although it should be noted that we decided ......”
Featured Review
a
reviewed by 'Ali'
“We have bought our first property using Village Estates in Bexley and it was a very smooth experience, all thanks ......”
Featured Review
a
reviewed by 'Bunny'
“We stumbled on a property advertised by Village estates and this is when a truly stressful property search changed into ......”
Featured Review
a
reviewed by 'Keeley'
“We purchased our first property with Village Estates and they were incredible from start to finish. Serena and Charlie were ......”
11th Dec 2024
reviewed by 'Zoe Annal'
“Such a superb caring experience, very professional and available. Emily helped us find rented accommodation quickly due to an urgent ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 99% 98% £30,000 £11,000,000
Lettings 91% 93% £858 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
32 0 45 1 321 5 122 6 7 1
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 10:00 - 16:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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NAEA TPOS Sales TPOS Lettings
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Village Estates Image 1
Village Estates Branches (view all 3)
Bexley, DA5
Sidcup, DA14
Sidcup Lettings, DA14
Featured Review
a

“Many Thanks to Charlie & Team at Village...”

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Mar 29,2023
Minithumbup
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Charlie
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Delroy
By: 'B&V'
Mar 29,2023
0 people found
this helpful
We used Village estates as both purchasers and vendors. As purchasers, Charlie took the time to understand our requirements, and very quickly came back with a property ticking all the boxes we had requested (which we subsequently purchased). The whole process was incredibly quick, and ...
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Featured Review
a

“We recently used Village Estates in Sidcup to......”

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Mar 08,2023
Minithumbup
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Charlie
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Brett
By: 'Mr & Mrs Stacey'
Mar 08,2023
0 people found
this helpful
We recently used Village Estates in Sidcup to help sell our property although it should be noted that we decided to use them a year before we instructed them as we had been so impressed with previous viewings and valuations with them. The overall team ...
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Featured Review
a

“A very professional team with a hands on approach...”

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Dec 21,2022
Minithumbup
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Jack Filer
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Ian
By: 'Ali'
Dec 21,2022
0 people found
this helpful
We have bought our first property using Village Estates in Bexley and it was a very smooth experience, all thanks to a very professional team. They have been extremely helpful with all the process and I would like to specifically thank to Jack and Ian ...
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Featured Review
a

“Truly professional and transparent...”

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Jul 30,2022
Minithumbup
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Harry
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Ian
By: 'Bunny'
Jul 30,2022
0 people found
this helpful
We stumbled on a property advertised by Village estates and this is when a truly stressful property search changed into a happy experience! Harry, Ian and the team were excellent and professional from start to finish. They were so accommodating to our needs when we ...
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Featured Review
a

“We purchased our first property with Village ......”

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Dec 12,2022
Minithumbup
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Serena
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Charlie
By: 'Keeley'
Dec 12,2022
0 people found
this helpful
We purchased our first property with Village Estates and they were incredible from start to finish. Serena and Charlie were both amazing throughout, both friendly and very helpful. I cannot recommend Village Estates highly enough and would definitely use them again....
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“I found my experience with Stefan Brill and Village Estates ......”

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Oct 17,2016
Minithumbup
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Stefan
By: 'Happy'
Oct 17,2016
1 people found
this helpful
I found my experience with Stefan Brill and Village Estates to be a pleasant one. Stefan was very professional, always on time and very well presented. He took his time on all of our appointments and allowed us to do everything at our own pace ...
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Comment on agent fees
Reasonable
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“From start to finish we were highly impressed with Village ......”

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Oct 10,2016
Minithumbup
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Charlie
By: 'Amy'
Oct 10,2016
0 people found
this helpful
From start to finish we were highly impressed with Village Estates. We invited several local estate agents to complete valuations of our property and chose Village Estates because of Charlie's charisma and demeanour. He gave us every confidence that he knew exactly what he was ...
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Comment on agent fees
Village Estates offered us a fixed fee which ended up being less that 1%. No other estate agent in south east London could offer us that deal.
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“Bought a property that was up for sale with village ......”

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Oct 06,2016
Minithumbup
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Jack Filer
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Ian
By: 'Amanda'
Oct 06,2016
0 people found
this helpful
Bought a property that was up for sale with village estates and both Jack and Ian were very helpful. Would definitely use them if I was to sell....
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“I chose village estates as they appeared genuinely willing to ......”

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Sep 28,2016
Minithumbup
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Jack Filer
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Ian
By: 'C'
Sep 28,2016
0 people found
this helpful
I chose village estates as they appeared genuinely willing to market the property at the right level. I am very happy that they performed to a high standard....
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Comment on agent fees
fee was 1% which was acceptable.
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“Village Estates came to my rescue! the first sale fell ......”

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Sep 27,2016
Minithumbup
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Jack Filer
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Ian
By: 'Denise'
Sep 27,2016
0 people found
this helpful
Village Estates came to my rescue! the first sale fell through with another Estate Agents. Jack phoned me when he saw the house was back on the market - I changed Estate Agents and within one day Jack sold my house !!! Brill. then over the ...
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Comment on agent fees
All fees are high with all Agents. Village Estates are average compared to other Agents.
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By: Jack Filer
Sep 27, 2016
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Dear Denise, thank you very much for your kind words. I am very pleased that we managed to sell the property so quickly for you. Thank you for using Village Estates. All the best. ...

“My experience of dealing with everyone at Village Estates, the ......”

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Sep 23,2016
Minithumbup
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Brett
By: 'FrankB'
Sep 23,2016
0 people found
this helpful
My experience of dealing with everyone at Village Estates, the sales team and the support staff, was very smooth and stress free. All contact with them was polite and helpful and every time I did try to contact them they were always there to speak ...
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Comment on agent fees
Agent's fees were good value for the service.
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“Stefan is a legend! Very helpful, professional, knowledgeable, quick to ......”

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Sep 23,2016
Minithumbup
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Stefan
By: 'Lucy'
Sep 23,2016
1 people found
this helpful
Stefan is a legend! Very helpful, professional, knowledgeable, quick to respond and reliable. He even helped clear out my spare bedroom when I was at work so he could market the pictures as promptly as possible. Five star service....
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“From day 1 Charlie has been incredibly helpful, we would certainly ......”

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Sep 21,2016
Minithumbup
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Charlie
By: 'Nikki'
Sep 21,2016
0 people found
this helpful
From day 1 Charlie has been incredibly helpful, we would certainly not have found our new home and had an offer accepted without his help and assistance. My husband and I both found him very professional yet also friendly and down to earth. Liz has also ...
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Comment on agent fees
The fees were fair for the hard work the team put in.
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“Liz is a legend. Without her perseverance, professionalism and fantastic ......”

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Sep 20,2016
Minithumbup
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Charlie
By: 'Stewart'
Sep 20,2016
0 people found
this helpful
Liz is a legend. Without her perseverance, professionalism and fantastic communication my sale would never have gone through. I cannot thank her enough....
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Comment on agent fees
Great fees.
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“From valuation to completion we cannot fault Village Estates. They ......”

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Sep 19,2016
Minithumbup
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Brett
By: 'C'
Sep 19,2016
0 people found
this helpful
From valuation to completion we cannot fault Village Estates. They were incredibly courteous and respectful when managing the viewings. Always available to answer queries and helpful to ensure all parties where involved and up to date during the process....
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“Very helpful and explained costs etc well, gave me options. ......”

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Sep 04,2016
Minithumbup
By: 'Noname'
Sep 04,2016
0 people found
this helpful
Very helpful and explained costs etc well, gave me options. Photos of my property showed it off brilliantly. Would like to have had an option of open day or individual appointments but open day worked well...
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Comment on agent fees
Options given and explained. Never done this before so unable to say if competitive or not
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“Stefan provided us with excellent service through out the letting ......”

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Sep 02,2016
Minithumbup
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Stefan
By: 'Robert'
Sep 02,2016
1 people found
this helpful
Stefan provided us with excellent service through out the letting process. He was always fully aware of the situation and able to provide for us his expertise and caal on his local contacts to help us....
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“Since the 1st day when the property I will be ......”

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Aug 26,2016
Minithumbup
By: 'Fantah'
Aug 26,2016
1 people found
this helpful
Since the 1st day when the property I will be moving in was shown to me I was really impressed at the friendly but professional way I was dealt with. Even though there were delays from the referencing I did not feel under pressure or ...
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“I am very pleased with the service received from Stefan ......”

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Aug 19,2016
Minithumbup
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Stefan
By: 'Alex'
Aug 19,2016
1 people found
this helpful
I am very pleased with the service received from Stefan and Archie. It felt almost like within moments of my property going on the market that a tenant was found in seconds - in fact, the first and only viewing brought a successful tenancy. This ...
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Comment on agent fees
Not wishing to say anything remotely bad, I was rather taken aback at how the structure and level of Agent's Fees have changed over the years since I myself worked in the Resi Lettings Industry as a whole. However, Stefan and I discussed matters at length and were able to come to a satisfactory agreement before the tenancy started which (I think and hope) left us both happy.
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“Village estates provided an excellent service from valuation through to ......”

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Aug 15,2016
Minithumbup
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Brett
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Charlie
By: 'Dave'
Aug 15,2016
0 people found
this helpful
Village estates provided an excellent service from valuation through to completion. Much thought was given to generating interest in my house and marketing it at the correct price by Charlie. Brett then developed the sales particulars and presented the best aspects of my home. An ...
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Comment on agent fees
Very reasonable and competitive
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“Stefan was alway polite, professional, helpful and knowledgable, he kept ......”

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Aug 11,2016
Minithumbup
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Stefan
By: 'Karen'
Aug 11,2016
0 people found
this helpful
Stefan was alway polite, professional, helpful and knowledgable, he kept me informed and up to date at all times. Thank you...
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Comment on agent fees
Good
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By: Stefan
Aug 12, 2016
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Thank you very much for your kind words Karen. Another happy tenant for your property ...

“I would highly recommend using Village Estates Lettings. I described ......”

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Aug 10,2016
Minithumbup
By: 'Andrew'
Aug 10,2016
2 people found
this helpful
I would highly recommend using Village Estates Lettings. I described the sort of property I was looking for and Pamela contacted me as soon as a suitable property became available with the exact specifications required. Archie was also extremely helpful with the viewings I can't ...
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Comment on agent fees
Fees were fine.
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Was this helpful? Yes
By: Archie Main
Aug 10, 2016
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Hi Andrew, i'm really glad we could get this all done for you quickly and smoothly, id like to wish you the very best of luck with the property and if any issues do occur you know we are always here to help. ...

“Thank you to both Jack who dealt with my sale ......”

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Aug 05,2016
Minithumbup
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Jack Filer
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Ian
By: 'Peter'
Aug 05,2016
0 people found
this helpful
Thank you to both Jack who dealt with my sale and finding my purchaser and Ian who dealt with the progression and updates. Selling your house is never easy, but having Jack and Ian working for you certainly made the process far easier. I would ...
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Comment on agent fees
Good
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“Very friendly , Good amount of checks so tenants/agent covered. ......”

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Aug 02,2016
Minithumbup
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Stefan
By: 'Tony.'
Aug 02,2016
1 people found
this helpful
Very friendly , Good amount of checks so tenants/agent covered. Long winded but best I've used over the years. I also have to say Chloe could not have been more helpful. Few issues discovered in house we will see how well it's dealt with but ...
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Comment on agent fees
Lots of fees most I've ever had to pay but I feel more protected.
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“Both Jack and Ian have always been extremely helpful. We ......”

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Jul 14,2016
Minithumbup
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Jack Filer
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Ian
By: 'Dan'
Jul 14,2016
0 people found
this helpful
Both Jack and Ian have always been extremely helpful. We have received constant updates and help throughout the transaction and they always return calls straight away. I have already recommended them to a friend and will continue to do so....
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Comment on agent fees
Good
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By: Jack Filer
Jul 14, 2016
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Hi Dan, thank you very much for your review, I'm glad that you were happy with the service and hope you are happy in your new home. ...

“After seeing the property advertised, I contacted Stefan to see ......”

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Jul 13,2016
Minithumbup
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Stefan
By: 'Madaleine'
Jul 13,2016
2 people found
this helpful
After seeing the property advertised, I contacted Stefan to see if still available. Stefan replied promptly advising it was and would organise a viewing, which he did for the following day. After viewing, I advised we wished to rent the property. Stefan organised all the ...
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“Great service and chased the notoriously ineffective practices of solicitors, ......”

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Jul 08,2016
Minithumbup
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Jack Filer
Staff profile picture
Ian
By: '...'
Jul 08,2016
0 people found
this helpful
Great service and chased the notoriously ineffective practices of solicitors, to speed up the process and help us meet deadlines....
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Comment on agent fees
Fees very reasonable and good value for money
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“Excellent service from Stefan and staff at village estates letting ......”

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Jul 06,2016
Minithumbup
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Stefan
By: 'Sarah'
Jul 06,2016
1 people found
this helpful
Excellent service from Stefan and staff at village estates letting agents in Sidcup from the very beginning. Stefan went above and beyond to assist and support us with private renting the property we now live in, and has been very approachable, not making us feel ...
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Comment on agent fees
Good
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“Just as I was losing patience with letting agents I ......”

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Jul 05,2016
Minithumbup
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Stefan
By: 'L'
Jul 05,2016
1 people found
this helpful
Just as I was losing patience with letting agents I found this great agency and agent. Stefan was fantastic & made the process clear & easy to follow. He's always replied back to my queries promptly and is extremely respectful. He's a credit to the industry....
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By: Stefan
Jul 06, 2016
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Thank you so much for your kind review, I'm pleased you are happy with the service you received. I would like to wish you and your family the best of luck for the future in your new home. ...

“Overall I found the whole team to be very friendly ......”

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Jul 01,2016
Minithumbup
By: 'Rebecca'
Jul 01,2016
1 people found
this helpful
Overall I found the whole team to be very friendly and efficient. Archie in particular has been of great help. He explained everything in a clear and patient way making my first move stress free. Any problems which arose were dealt with immediately and without ...
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Comment on agent fees
The fees appear to be quite high however the service was very good.
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By: Archie Main
Jul 06, 2016
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I'm so glad we could make this such a stress free experience for you and best of luck with the flat. ...

“Having dealt with Village estates previously, we knew what to ......”

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Jun 30,2016
Minithumbup
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Jack Filer
Staff profile picture
Sean
By: 'JS'
Jun 30,2016
0 people found
this helpful
Having dealt with Village estates previously, we knew what to expect when it came to the level of professionalism, local expertise and attention to detail. On this occasion we purchased and sold through them and as ever we were not disappointed. Jack, Sean, Steve and ...
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Comment on agent fees
Good
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Was this helpful? Yes
By: Jack Filer
Jul 01, 2016
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Thank you very much for your feedback, its good to hear that you were happy with the service we provide. We hope you are happy in your lovely new home. ...

“We recently used Village Estates Bexley to both sell and ......”

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Jun 28,2016
Minithumbup
Staff profile picture
Jack Filer
By: 'Olivia'
Jun 28,2016
0 people found
this helpful
We recently used Village Estates Bexley to both sell and buy a property. From the outset Jack and his team were diligent, professional and friendly. If you want to avoid the stereotypical estate agent then Jack is your man! He has a wealth of experience ...
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Comment on agent fees
Good
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By: Steve Marsh
Jun 28, 2016
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Dear Olivia, Thanks so much for your kind words and compliments. We aim to please, and really appreciate your positive feedback. Best regards, Steve Marsh (Owner/Director) ...

“Jack and Ian were both very helpful and answered any ......”

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Jun 21,2016
Minithumbup
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Jack Filer
Staff profile picture
Ian
By: 'James'
Jun 21,2016
0 people found
this helpful
Jack and Ian were both very helpful and answered any questions I had. As a first time buying I didn't understand all the processes of buying a property so many aspects where new too me, if there was anything I didn't understand I dropped Ian ...
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By: Jack Filer
Jun 21, 2016
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Hi James, I'm glad that you are happy with the service, and we hope you are happy in your lovely new home. ...

“Superb service and management of a problematic case. Great professionalism ......”

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Jun 20,2016
Minithumbup
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Steve Marsh
Staff profile picture
Ian
By: 'Mr'
Jun 20,2016
0 people found
this helpful
Superb service and management of a problematic case. Great professionalism and dedication. Client management was exemplary. Courteous, focused and very pleasant staff...
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By: Steve Marsh
Jun 20, 2016
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Thank you so much Graham for your kind words... much appreciated after a testing transaction... i'm so glad we got there for everyone concerned... ...

“Being told moving could be one of the most stressful ......”

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Jun 17,2016
Minithumbup
Staff profile picture
Jack Filer
By: 'Lisa.'
Jun 17,2016
0 people found
this helpful
Being told moving could be one of the most stressful things in life, I found that village estates helped me to understand the process. I could tell them any worries I had and always had a positive answer. After an open day at my property ...
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Comment on agent fees
Good
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By: Jack Filer
Jun 17, 2016
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Hi Lisa, thank you for your feedback. We are glad you were happy with the service and hope you are happy with your new home. Thanks again. ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

As per The Property Ombudsman (TPO) www.tpos.co.uk
Last updated at 10:05 AM 17/06/2016 by allAgents

Awards won by Village Estates

Regional Awards won by Village Estates

Individual Branch Awards

Bexley, DA5

Sidcup, DA14



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