'Great product with a fab team behind it
'
Review by: Shelley
Service used : Not selected
'Partner at SWR Residential Lettings'
Region: UK
Jul 22,2019
We have been a customer of VTUK for nearly 10 years, and they supply our software for our Residential Lettings Business.
I cannot fault the customer service these guys provide - notably being on the end of the phone and happy to remote it as many times as needed to resolve any issues we have. They are open to suggestions for improvement and I have seen changes that I have personally suggested actually implemented into the software over the years.
The reason why I have only given a three for quality (when it really should be a 5) is that the system isn\'t cloud based at present, which is causing an issue for us, so it wouldn\'t be honest for me not to mention this. HOWEVER. VTUK are currently working at full speed on a new cloud based version of the software, I have seen a demo and it looks absolutely fantastic.
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