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Adjudication process: unprofessional, biased.

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Review by: Bruno
Service used : Not selected
'CEO at UNameIt'
Region: UK
Jul 11,2017
The adjudication process is completely biased. They don't check the proofs, the agencies can write things in the inventory after you sign and they will considered it as proof (like they did to me, in a blank page after the page where i sign). Also, asking for a review of the adjudication is the same as asking for a summary of the adjudication, they will not change anything, you are just losing your time.
So my peace of advice: don't go for the adjudication, make the agency go to tribunal if they want to claim your deposit. This way you at least know that someone will give more credit to your proofs and be more just in the decision.
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Quality
Would you recommend? No

Was this helpful? Yes
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By: H.
Jan 24,2023
The whole process seems to favour the landlords\/agents. The timescales and lack of transparency about the process are used to pressure the tenants to settle - especially any undisputed amount of deposit is not being returned until you reach an agreement about the disputed amount and the deadlines are being extended for no valid reason.
SafeDeposits Scotland

Lower Ground, 250 West George Street
Glasgow

G2 4QY
03333 213136



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