Muve

Avoid at all costs

The pits of a company. I\'d take all of the glittering 5 star reviews with a pinch of salt, a large pinch.....

Account manager Anupa was not on the ball. He never provided updates. Never returned calls. Anupa was rude on several phone calls.

Lodged a complaint about the service I recieved. Broken promise after broken promise about replying in a set time frame. Eventfully recieved a gesture of goodwill of £250. If you are currently using Muve and recieving the substandard service, that runs through the company, please make sure you raise the issues.

Online portal was marketed heavily, absolute waste of time. It was never updated.

Conveyancer was changed half way throught to Sasini, who was a credit to the company. If the whole expierence was like from Sasini, then it would be a 5 star review.

Had to find the CEO email address on line and contact directly.

Once we eventfully completed, they sent me a different amount to the completetion statement. Causings issues in my purchase.

There is poor service running through the company, from top to bottom.

If Muve were the last company left to sell a property, I\'d rather burn my property to the ground than to have to deal with them.