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DO NOT USE THIS COMPANY AT ANY COST. THEY WILL LOCK YOU INTO THEIR 24 MONTHS AUTO-RENEWING CONTRACT

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Review by: Raj
Service used : Software Providers
'Director at KPP'
Region: UK
Oct 29,2024
Be very careful of the contract terms, as it auto renews 24 months, so if you don’t terminate your agreement on the the 23rd Month - their contract auto-renews for another 24 Months Straight - and if you amicably ask them \/ request to terminate any earlier than 24 months they simply refuse.
We have accidentally triggered the next 24 months - but have repeatedly told them that we our team is Unhappy with the system’s user friendliness, and we have repeatedly told them that their Email Support - which is just an automated email system that just sends you links \/ and directs you back to their Help Centre within the Alto system - so basically anytime your team member is stuck with an issue - they actually Never Help you to resolve.
Our Whole Team is Completely Disillusioned with the Alto System- to the Point that we have stopped using it…
But - still they will not let us terminated their contract earlier - and are forcing us to be locked into their contract!!!!
DO NOT USE THIS COMPANY.
Value for money
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Quality
Would you recommend? No

Was this helpful? Yes
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Alto

The Cooperage, 5 Copper Row
London

SE1 2LH



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