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Hopeless customer service

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Scott Saffrey
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Scott Saffrey
Review by: Philip
Service used : Not selected
'director at Amco Management'
Region: UK
Jan 08,2021
We upgraded from CFP to Alto which was a natural progression and there are a huge number of issues. Worse still they do not respond to notifications of critical bugs and major flaws.
It has made us look to clients and tenants like a junior amateurs that have just entered the market!
The problems are too long to list here.
We are moving away from Alto Vebra at the earliest opportunity and intend to sue for the last 12 months of subscription payments.
Value for money
Service
Quality
Would you recommend? No

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Alto

The Cooperage, 5 Copper Row
London

SE1 2LH



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