“* No wonder they went bankrupt! They deregistered our tenancy deposit ......”
1 Star Review
Jun 05,2015
By:
'Disgusted'
Jun 05,2015
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Rent PCM: £935
Would you recommend?: No
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Rent PCM: £935
Postcode: E11
0
people found
this helpful
* No wonder they went bankrupt! They deregistered our tenancy deposit held with TDS without our knowledge or consent. Only found out that our deposit was no longer protected when we moved out of the property! Had to battle over a month with the new letting ...
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0
people found
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“Zone... what can. The fact the director Carol received cheap/......”
1 Star Review
Mar 09,2015
By:
'Sue'
Mar 09,2015
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: No
Postcode: CM4
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: CM4
3
people found
this helpful
Zone... what can. The fact the director Carol received cheap/free rent from one of her 'clients' and in turn she nade sure that extremely high deductions were made from deposits... Turned blind eye to landlords wrong doing etc. All whilst living on his estate.. ...
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3
people found
this helpful
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Yes
“Right up until March they were taking money from my ......”
1 Star Review
Sep 04,2014
By:
'HackedOff'
Sep 04,2014
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Rent PCM: £633
Would you recommend?: No
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Rent PCM: £633
Postcode: E11
1
people found
this helpful
Right up until March they were taking money from my tenant - and would still be now if I hadn't told him to start paying me direct - but now they have completely gone to ground owing me 2 months rent and the tenant's deposit (which ...
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What agent could do to change your mind?
Not steal our money!
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“If you have lost rent or unable to find your ......”
1 Star Review
Aug 05,2014
By:
'BEWARE'
Aug 05,2014
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E11
5
people found
this helpful
If you have lost rent or unable to find your deposit please contact http://www.actionfraud.police.uk/home. Carol Glasgow Coptfold Hall Farm House Writtle Road Margaretting Ingatestone Essex CM4 0EL last known address...
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5
people found
this helpful
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Yes
“was shocked that carol glasgow did not inform landlords that ......”
1 Star Review
Apr 30,2014
By:
'Fatma'
Apr 30,2014
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E11
3
people found
this helpful
was shocked that carol glasgow did not inform landlords that she was selling the business. They owed us rents for 2 properties and tenants deposits. Even TDS did not inform us or the tenants that the tenancy protection ended. We reported to ActionFraud.police.uk and ...
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3
people found
this helpful
Was this helpful?
Yes
“They owe us one month's rent on 2 properties, tenant's deposits, £150 ......”
1 Star Review
Apr 24,2014
By:
'Fatma'
Apr 24,2014
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E11
0
people found
this helpful
They owe us one month's rent on 2 properties, tenant's deposits, £150 for emergency work + fees charged for whole yr. Tenants have not been informed where their deposits are kept. The tenants' deposits were registered with TDS and we have been advised that this ended in transfer ...
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0
people found
this helpful
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Yes
“The owners and staff at Zone Property management are liars ......”
1 Star Review
Mar 07,2014
By:
'Backy'
Mar 07,2014
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E13
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E13
7
people found
this helpful
The owners and staff at Zone Property management are liars and criminals. They have stolen our money and told us lies on the phone about the ¢â‚¬Ëœplan' to pay back our money.
While it will not help get the money back, we have to use ...
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7
people found
this helpful
Was this helpful?
Yes
“I am still waiting for my landlord monthly rent payment ......”
2 Star Review
Dec 29,2013
By:
'A'
Dec 29,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E10
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E10
6
people found
this helpful
I am still waiting for my landlord monthly rent payment and statement despite numerous email requests. I have tried telephoning but their telephone number is not responding. I have visited their offices today to find it closed and abandoned. It has apparently, after speaking to ...
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What agent could do to change your mind?
respond to my email enquires, inform me of their new contact details (telephone and office address) and pay the money owed to me
Attached Filesnbsp;
6
people found
this helpful
Was this helpful?
Yes
“I have been a landlord of zones for the past 15 ......”
4 Star Review
Dec 11,2013
By:
'Genuine'
Dec 11,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E11
3
people found
this helpful
I have been a landlord of zones for the past 15 years and have always received my rent on time. They have always responded to any queries efficiently. Throughout my many years with them my property has only been vacant for a total period of three ...
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3
people found
this helpful
Was this helpful?
Yes
“Excellent news from the two previous posters as it appears ......”
3 Star Review
Nov 23,2013
By:
'Linda'
Nov 23,2013
Branch: Cuffley, Sopers Road
Services: Property Management
Would you recommend?: Yes
Postcode: E11
Branch: Cuffley, Sopers Road
Property Management
Postcode: E11
1
people found
this helpful
Excellent news from the two previous posters as it appears that Zone is still operating (or were the reviews based on historical experiences?). Can you please share current details of where we can contact Zone?...
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1
people found
this helpful
Was this helpful?
Yes
“They sold me my flat which they then rented out ......”
5 Star Review
Nov 22,2013
By:
'Elizabeth'
Nov 22,2013
Branch: Cuffley, Sopers Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: E17
Branch: Cuffley, Sopers Road
Sales (as a Buyer)
Postcode: E17
0
people found
this helpful
They sold me my flat which they then rented out for me. They recommended the solicitors also.He was marvelous.No hassle quick sale.New carpets then new tenant.job done.Looking for another now....
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0
people found
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Yes
“They let my flat in less than a week. I ......”
5 Star Review
Nov 22,2013
By:
'Javier'
Nov 22,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E4
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E4
0
people found
this helpful
They let my flat in less than a week. I got a good tenant that respects the ground floor neighbor (my mother) and is a pleasure to deal with. Thanks...
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0
people found
this helpful
Was this helpful?
Yes
“I have been a landlord of zones for the past 15 ......”
4 Star Review
Nov 17,2013
By:
'Genuine'
Nov 17,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E11
1
people found
this helpful
I have been a landlord of zones for the past 15 years and have always received my rent on time. They have always responded to any queries efficiently. Throughout my many years with them my property has only been vacant for a total period of three ...
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1
people found
this helpful
Was this helpful?
Yes
“DO NOT USE THIS ESTATE AGENTS, THEY ARE FRAUDSTERS. This ......”
1 Star Review
Nov 06,2013
By:
'Georgina'
Nov 06,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: EAH
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: EAH
5
people found
this helpful
DO NOT USE THIS ESTATE AGENTS, THEY ARE FRAUDSTERS. This estate agent collected 7 months of rent they did not pass on to us, they have not communicated with us and now closed their office and dissapeared. We are unable to track them. We are owed ...
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5
people found
this helpful
Was this helpful?
Yes
“Hello,First of all, Zone charged me with 500 pounds admin. ......”
1 Star Review
Oct 25,2013
By:
'Kira'
Oct 25,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: E10
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Postcode: E10
2
people found
this helpful
Hello,
First of all, Zone charged me with 500 pounds admin. fee and after I paid 1700 pounds (deposit+rent), they gave me the contract the same day I was meant to move in. In the contract, it says 'No visitors, no guests', which is illegal.
After ...
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What agent could do to change your mind?
be professional, help the people instead of cheating them!
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“We experienced a lot of delay and difficulties at first. ......”
3 Star Review
Oct 07,2013
By:
'Real'
Oct 07,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E17
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E17
1
people found
this helpful
We experienced a lot of delay and difficulties at first. Had to phone/e-mail extensively for the rent and the paperwork. However, since July, the rent has been coming regularl and all the back-up paperwork has arrived. We were also very impressed when we received ...
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1
people found
this helpful
Was this helpful?
Yes
“These agents let a property of mine, the only reason ......”
1 Star Review
Aug 08,2013
By:
'Landlord'
Aug 08,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: IG8
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: IG8
3
people found
this helpful
These agents let a property of mine, the only reason I used them was because I had dealings with a member of staff who has since subsequently left.
They let a property of mine over three months ago it took me over 6 weeks to get ...
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3
people found
this helpful
Was this helpful?
Yes
“A bogus "main" team with high employee turnover. My 1st & ......”
1 Star Review
Aug 07,2013
By:
'mmentally'
Aug 07,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E11
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E11
0
people found
this helpful
A bogus "main" team with high employee turnover. My 1st & last time! Through the yr I had to constantly CHASE & questioned how they managed my property. Result: Tenants owed 3months rent demolished the flat & Zone have still not indicated/communicated with me the situation/replied ...
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What agent could do to change your mind?
Communicate all issues occurred. Acknowledgement of emails/ msgs. notification of late payments/reasons rather that letting landlord chase. Provide service that has been paid for. response of any requests. Thorough checks when visiting suspicious tenants. do not sell/offer what cannot be delivered.
Attached Filesnbsp;
0
people found
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Was this helpful?
Yes
“First of all when i moved in to the property ......”
1 Star Review
Jul 12,2013
By:
'Sigita'
Jul 12,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CM2
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Postcode: CM2
1
people found
this helpful
First of all when i moved in to the property and done check in, noticed that the door was broken and i mentioned it in the inventory check, nobody took any notice of it, but after i moved out, tried to charge me for repairing ...
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What agent could do to change your mind?
Just send the deposit back
Attached Filesnbsp;
1
people found
this helpful
Was this helpful?
Yes
“My initial dealings with the agents were when I was ......”
1 Star Review
Jul 02,2013
By:
'One'
Jul 02,2013
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: E4
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode: E4
2
people found
this helpful
My initial dealings with the agents were when I was approached by a member of the team whom I found accomodating and helpful in respect of assuring me that the company could and would provide a 1st class service. He made the neccessary arrangements to ...
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What agent could do to change your mind?
Everything completely opposite to what they have done so far. They have made the last week of my life totally miserable.
Attached Filesnbsp;
2
people found
this helpful
Was this helpful?
Yes
“Rubbish. They tell you they will call you back but ......”
1 Star Review
Nov 29,2012
By:
'A&S'
Nov 29,2012
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: EH6
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Postcode: EH6
4
people found
this helpful
Rubbish.
They tell you they will call you back but they don't (in fact I am confident if you don't call them you will never hear from them) the guy we deal with does nothing more than give excuses.
ie:
the heater timer doesn't work ...
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What agent could do to change your mind?
Stop lieing
More professional manner when dealing with issues
Nobody hired you to make a career out of excuse making - start thinking of solutions!!
If you say you are going to call back we expect you do do so.
When you have been caught out in a lie - do not revert to the phrase: "it's my word against yours"
After 6 months of being ignored and lied to don't say "I understand you need somewhere to vent" instead try to understand our need for you to do your job.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Having never used Zone before but looking for a new ......”
5 Star Review
Nov 06,2012
By:
'P.Kirabo'
Nov 06,2012
Branch: Cuffley, Sopers Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Branch: Cuffley, Sopers Road
Lettings (as a Landlord)
Postcode:
1
people found
this helpful
Having never used Zone before but looking for a new agent because our old one was less than useless, we were pleasantly surprised when they let out property within an hour and half of getting the keys, and at the higher end of our expectations. ...
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1
people found
this helpful
Was this helpful?
Yes
“totally agree with the reviews abovethe property was sub-standardthey had ......”
1 Star Review
Oct 03,2012
By:
'leytonstonetenant'
Oct 03,2012
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Postcode:
0
people found
this helpful
totally agree with the reviews above
the property was sub-standard
they had illegally turned a shed into a bedroom as well and rented that out.
the whole house was filthy when i moved in even though they charged 75 pounds cleanliness deposit.
the bed was broken ...
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What agent could do to change your mind?
The agent could have done their job as they should have, as advertised, and as stated in the contract. This unfortunately wasn't the case.
Attached Filesnbsp;
0
people found
this helpful
Was this helpful?
Yes
“1st Zone were very professional in dealing with the sale ......”
5 Star Review
Jul 12,2012
By:
'Mehmet'
Jul 12,2012
Branch: Cuffley, Sopers Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Cuffley, Sopers Road
Sales (as a Vendor)
Postcode:
0
people found
this helpful
1st Zone were very professional in dealing with the sale of our home and it was the best experience of using an agent in eight moves and the last 40 years....
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0
people found
this helpful
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Yes
“Very bad experience, rented a flat with Zone in Leytonstone, ......”
1 Star Review
Feb 16,2012
By:
'Zone'
Feb 16,2012
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Postcode:
5
people found
this helpful
Very bad experience, rented a flat with Zone in Leytonstone, they charge a ridiculous amount of agency fees (the most I experienced). The flat wasn't cleaned, we had to clean ourselves. Also there were some faults with the flat, we kept calling Zone to send ...
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What agent could do to change your mind?
They could have been more helpful, proffessional and check their properties before letting tenants to move in.
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“They did nothing to improve a sub standard property Blaming ......”
1 Star Review
Sep 07,2011
By:
'Eva'
Sep 07,2011
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
They did nothing to improve a sub standard property
Blaming arrears that were being repaid, the property is not wind or waterproof with extensive damp.
I had zero contact on any matter....
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2
people found
this helpful
Was this helpful?
Yes
“They have some decent apartments in the West End which ......”
4 Star Review
Mar 08,2010
By:
'Wegian'
Mar 08,2010
Branch: Cuffley, Sopers Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Cuffley, Sopers Road
Lettings (as a Tenant)
Postcode:
2
people found
this helpful
They have some decent apartments in the West End which are kept well .. no problems so far .. happy tenant!...
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2
people found
this helpful
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Yes
“Got in touch with them whan looking for a room ......”
1 Star Review
Jul 10,2009
By:
'leyton'
Jul 10,2009
Branch: Cuffley, Sopers Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Cuffley, Sopers Road
Lettings (Prospective customer)
Postcode:
3
people found
this helpful
Got in touch with them whan looking for a room in Leytonstone. Terrible. An old woman made me wait for the boss who took me places. Holly cow! Rooms like after a bomb attack, filthy and disgusting for a price you can get a decent ...
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3
people found
this helpful
Was this helpful?
Yes