Alton, GU34
5/5, 1084 reviews
99% recommended
97% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
99% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders. show more Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Warren Powell Richards Alton, Farnham, Grayshott and Haslemeres Independent Estate Agents

Opening Hours
Address

Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
sales: 01420 87379 \/ lets: 01420 87409

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 97% 100% £25,000 £3,000,000
Lettings 93% 99% £475 £7,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
216 2 318 8 275 3 245 2 15 0
Areas covered
  • GU34
  • GU35
  • GU9
  • GU10
  • SO24
  • RG25
  • RG29
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties
Images & Videos

“I rented a property with WPR, Alton for 7 yea......”

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Mar 15,2021
Minithumbup
Richard
By: 'Katie'
Mar 15,2021
4 people found
this helpful
I rented a property with WPR, Alton for 7 years. Cannot fault them at all. Richards Santos was professional, friendly and incredibly helpful . Thank you....
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By: Tim B
Mar 17, 2021
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Thank you very much for being such a fab tenant over the years and for taking the time to leave us with a flattering 5 star review of Richard. We are very grateful and wish you all the very best in the future, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I just wanted to say how pleased I am with th......”

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Mar 15,2021
Minithumbup
Richard
By: 'heron'
Mar 15,2021
4 people found
this helpful
I just wanted to say how pleased I am with the service that I have received from Richard Santos over many years of letting and managing properties for me. Over the last 15 plus years he's always been helpful understood any issues and dealt with matters ...
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By: Tim B
Mar 17, 2021
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Thank you very much for being such a fantastic client and supported of our company right from our very first day of opening our first branch all those years ago. We are very appreciative and wish you all the very best. Regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare is absolutely amazing, from firstly mee......”

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Mar 12,2021
Minithumbup
Clare
By: 'Sarah Fisher'
Mar 12,2021
5 people found
this helpful
Clare is absolutely amazing, from firstly meeting us to show us around our new house, all the way through to exchange she has been on the ball, chasing my solicitor and my estate agent and communicating with everybody in the chain. It’s down to ...
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By: Tim B
Mar 13, 2021
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What a lovely review of the wonderful Clare at WPR Alton, thank you very much. I hope you are super happy with your fab new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Incredibly helpful....”

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Mar 11,2021
Minithumbup
Richard
By: 'Lucy'
Mar 11,2021
5 people found
this helpful
Incredibly helpful throughout my tenancy, always replied promptly to emails and very understanding. Highly recommend Richard and Warren Powell Richards as a company...
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By: Tim B
Mar 13, 2021
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Thank you very much for the 5 star review of Richard who heads up our WPR lettings team. We are very appreciative. Good luck with you future plans and best wishes, Tim B Senior Partner, Warren Powell-Richards ...

“Everyone at WPR are exceptional. I have had ......”

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Mar 11,2021
Minithumbup
Richard
By: 'Nicola'
Mar 11,2021
2 people found
this helpful
Everyone at WPR are exceptional. I have had dealings with lots of estate agents over the years and not one of them come close to the professionalism and common decency I have had in my dealings with them. I have used them to buy property ...
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By: Tim B
Mar 13, 2021
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Thank you very much for taking the time to give us your 5 star review and also for picking Richard and WPR from the crowds to act as your lettings agent. We are very grateful to you. Very best wishes and regards, Tim B, Senior partner, Warren Powell-Richards ...

“Highly recommend...”

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Mar 09,2021
Minithumbup
Richard
By: 'Amy'
Mar 09,2021
5 people found
this helpful
I don’t usually do reviews As I haven’t had a good experience with estate agents, but Richard really impressed me with his polite and person centered approach when I was choosing a place to live. He was friendly, understanding and was respectful of ...
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By: Tim B
Mar 10, 2021
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Hello and thank you very much for the review of Richards Santos who heads up WPR Lettings. We are very grateful to you especially since you mention that writing estate agency reviews isn't usually your thing. I hope you are super happy in your new home. Regards and very bests wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very professional, friendly and h......”

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Mar 04,2021
Minithumbup
Richard
By: 'LM'
Mar 04,2021
6 people found
this helpful
Richard was very professional, friendly and helpful. I felt able to ask questions and nothing was too much trouble. Excellent agent....
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By: Tim B
Mar 04, 2021
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Thank you very much for your 5 star review of Richard who heads up the WPR Letting team, we are very appreciative and hope that you are enjoying life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Professional, local, friendly and very hardworking....”

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Mar 01,2021
Minithumbup
Clare
By: 'Mister'
Mar 01,2021
5 people found
this helpful
The whole team at WPR are lovely. But Clare is an absolute diamond. Tough, polished and professional. She obviously loves her job, and I always felt she wanted to do her absolute best for all her clients, despite the current challenges and the obvious frustrations ...
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By: Tim B
Mar 01, 2021
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Wow, what a stunning review of the wonderful Clare and very informative too. Thank you so much for taking the time and also for you business. I hope you are delighted with your home move and wish you all the very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“We dealt with Polly and Alex for our house pu......”

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Feb 22,2021
Minithumbup
Polly
By: 'Linda & Matt'
Feb 22,2021
7 people found
this helpful
We dealt with Polly and Alex for our house purchase, and latterly also with Clive at the Alton branch. In conveyancing terms, it wasn't the smoothest process, but the team at WPR were always available and super helpful. They were very patient with us and ...
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By: Tim B
Feb 23, 2021
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What a very kind and informative review of the team at WPR Alton, it's very good of you to have taken the time to write your review and we are very appreciative. I know Polly, Alex and Clive will be delighted to see your comments and wish you all the very best in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent service throughout...”

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Feb 21,2021
Minithumbup
Polly
Clare
By: 'IWD'
Feb 21,2021
4 people found
this helpful
Excellent service throughout what has been a long and sometimes difficult sale given a number of circumstances. We were kept informed on a weekly basis of the progress. Polly and Clare were ably supported by the whole team....
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By: Tim B
Feb 22, 2021
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Thank you very much for your 5 star review of Clare and Polly at WPR Alton and also for picking us at WPR to act as your estate agent. I'm delighted to hear that the sale go there in the end and wish you all then very best with your future plans. Regards and best wishes, Tim B, Senior Partner, Waren Powell-Richards ...

“Purchase of our next home, February 2021...”

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Feb 20,2021
Minithumbup
Clare
By: 'J M F'
Feb 20,2021
4 people found
this helpful
We recently bought a house through Warren Powell Richards, Alton. We mainly spoke with Clare but all messages or enquiries to the office were understood and acted upon promptly. When enquiries were raised we were given a timescale for a reply and it was always ...
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By: Tim B
Feb 22, 2021
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Thank you very much for your 5 star review and for sharing your experience of working with Clare at WPR Alton. We are very grateful to you and wish you all the very best in your new home and hope you will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“First class...”

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Feb 19,2021
Minithumbup
Richard
By: 'NK'
Feb 19,2021
4 people found
this helpful
Richard looked after the tenancy of our property for about 8 years while we were living abroad. We had zero issues and always had a tenant - impeccable service!...
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By: Tim B
Feb 19, 2021
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Another great review for Richard who heads up the WPR Lettings team - thank you very much. Very best wishes with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We dealt with Clare from the beginning when p......”

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Feb 19,2021
Minithumbup
Clare
By: 'H & D Barrett'
Feb 19,2021
4 people found
this helpful
We dealt with Clare from the beginning when purchasing our property. She was nothing short of brilliant and everything you would hope for in an estate agent. Always professional and helpful in progressing the sale through in a large chain. We wouldn’t hesitate to ...
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By: Tim B
Feb 22, 2021
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What a super review of the wonderful Clare at WPR Alton, we are very grateful to you for sharing your thoughts and hope that you are super happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare has been great throughout the process o......”

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Feb 14,2021
Minithumbup
Clare
By: 'Monika'
Feb 14,2021
5 people found
this helpful
Clare has been great throughout the process of purchasing our property. She kept us up to date at all stages from viewing till completion and promptly responded to all communication. Clare conveyed all our questions to the vendor and communicated with both solicitors to ensure ...
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By: Tim B
Feb 15, 2021
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Thank you very much for the super review of Clare at WPR Alton, she is indeed a fantastic member of our team so it's lovely to see her getting your appreciation. We hope that you are very happy in your new home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard was very helpful and efficient with t......”

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Feb 09,2021
Minithumbup
Richard
By: 'MarkGilder'
Feb 09,2021
4 people found
this helpful
Richard was very helpful and efficient with the whole process making it as smooth as possible in renting through WPR....
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Was this helpful? Yes
By: Tim B
Feb 10, 2021
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Hello and many thanks for taking the time to write your review featuring Richard Santos who heads up WPR Lettings in Farnham. I'm glad to hear that Richard did a good job and hope you are very happy in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A five star service from Richard Santos...”

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Feb 08,2021
Minithumbup
Richard
By: 'Richard Barnes'
Feb 08,2021
2 people found
this helpful
Richard Santos made the process of letting a house in Alton painless. He found a property which met my requirements and kept me up to date throughout....
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By: Tim B
Feb 11, 2021
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Hello and thank you for the review of my colleague Richard Santos who heads up WPR Lettings. We are very grateful to you and hope that you are enjoying life in your new home. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“A friendly, efficient and professional team....”

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Feb 08,2021
Minithumbup
By: 'Sally'
Feb 08,2021
5 people found
this helpful
A friendly, efficient and professional team who did an excellent job under difficult circumstances. I would be happy to use their services again....
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By: Tim B
Feb 08, 2021
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Thank you very much for your kind review and also for using WPR Alton as your estate agent. We know we have lots of competition so appreciate you putting your trust in us. Best wishes with your future plans, regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Very grateful to Clare for all her help and patience...”

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Feb 05,2021
Minithumbup
Clare
By: 'Louise'
Feb 05,2021
4 people found
this helpful
We had a great experience with Warren Powell Richards, especially Clare. We viewed three different properties and one of those was our dream home which we were very lucky to get! It was a bit of a different situation from the usual with the previous ...
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Was this helpful? Yes
By: Tim B
Feb 08, 2021
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What a super review of Clare, thank you very much. She is a really lovely lady so it's great to see her get your recognition. I hope you are really thrilled with your new home and will be very happy there. Regards and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Clare acted for the vendor in my Mother-in-La......”

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Feb 05,2021
Minithumbup
Clare
By: 'Robert'
Feb 05,2021
5 people found
this helpful
Clare acted for the vendor in my Mother-in-Law's purchase of a flat in Alton. She was extremely helpful throughout, always on top of the detail, quick to respond and proactive. This is surprisingly rare in my experience of Estate Agents so was very much appreciated. ...
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Was this helpful? Yes
By: TIm B
Feb 08, 2021
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Thank you very much for the positive review of Clare and her colleagues at WPR Alton, we are very appreciative. Most of all I hope your mother in law is very happy with her new home and is settling in well. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“Excellent customer service from Clare. Always......”

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Feb 04,2021
Minithumbup
Clare
By: 'Rob'
Feb 04,2021
1 people found
this helpful
Excellent customer service from Clare. Always positive and focused on solutions when we hit the odd bump. Nick's sage (not SAGE!) advice in the background kept us on track in what was a super smooth process...
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By: TIm B
Feb 22, 2021
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Hello and thank you very much for taking the time to share your thoughts on working with Clare and Nick at WPR Alton and for your 5 star review. We are very grateful to you and wish you all the best with our future plans. Regards, and best wishes, Tim B, Senior Partner, Warren Powell-Richards ...

“I would not let out my house through any other agent in Alton...”

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Jan 29,2021
Minithumbup
Richard
By: 'Othen'
Jan 29,2021
4 people found
this helpful
I would not let out my house through any other agent in Alton. Richard Santos at Warren Powell Richards has been excellent in all the dealings I have had with him over the many years we have let our property. He is polite, professional and ...
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Was this helpful? Yes
By: Tim B
Jan 30, 2021
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Thank you very much for the supportive review featuring my friend and colleague Richard Santos who heads up WPR Lettings and for being such a great client of our Company. We are very appreciate and wish you all the very best, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Landlord Confidence...”

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Jan 29,2021
Minithumbup
Richard
By: 'Lloyd'
Jan 29,2021
0 people found
this helpful
As a Landlord I require complete peace of mind and professionalism. Richard Santos at Warren Powell Richards in Alton gives me both these things. Very easy to deal with and a real gentleman. Highly recommend....
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“We are repeat customers of Warren Powell Rich......”

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Jan 28,2021
Minithumbup
Polly
By: 'Drew'
Jan 28,2021
5 people found
this helpful
We are repeat customers of Warren Powell Richards due their excellent customer care they have given us. Polly in particular brings an efficient professionalism with real-world common sense that brings comfort in a very challenging time. We shall use WPR again and that is the ...
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By: Tim B
Jan 30, 2021
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Hello and thank you very much for being such a great supporter of our company and for taking the time to write your review featuring Polly. We are very grateful to you and wish you all the very best, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“The team were very helpful, polite and profes......”

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Jan 22,2021
Minithumbup
Polly
Clare
By: 'Robert'
Jan 22,2021
5 people found
this helpful
The team were very helpful, polite and professional throughout the process of both selling our house and buying the new one! Even including a random query about the new house after we had moved in. Many thanks!...
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By: Tim B
Jan 25, 2021
View all comments (1)
Thank you very much for your review featuring Polly and Clare at WPR Alton and also for picking us at WPR from the crowds to act as your estate agent. We are very grateful to you and wish you all the very best with your future plans, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Warren Powell Richards - Look after landlords well...”

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Jan 22,2021
Minithumbup
Richard
By: 'Lucy Wiggins'
Jan 22,2021
4 people found
this helpful
Warren Powell Richards continue to manage my property and have done for myself personally since 2015 and my late husband previously to this. They continue to manage my property in full. They communicate well and liaise with me in a timely manner by phone and email ...
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By: Tim B
Jan 25, 2021
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Thank you very much for your kind review of Richard and the WPR Lettings team and for your continued support and business over the years. We are very grateful to you and wish you all the very best, regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Richard has helped me massively in moving int......”

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Jan 20,2021
Minithumbup
Richard
By: 'Matt'
Jan 20,2021
5 people found
this helpful
Richard has helped me massively in moving into my first flat and I couldn’t of done it without him. He answered any questions I had and was very rapid with responses...
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By: Tim B
Jan 20, 2021
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Hello and thank you for your kind review of Richard who heads up WPR Lettings. I hope you are very happy in your first home. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“We started our house search with Polly from W......”

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Jan 14,2021
Minithumbup
Polly
By: 'Darren'
Jan 14,2021
4 people found
this helpful
We started our house search with Polly from WPR and the service throughout has been excellent. Having dealt with a number of agents I cannot recommend WPR highly enough.We will not hesitate to use again in the future....
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By: Tim B
Jan 15, 2021
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Thank you very much for the kind review of the fantastic Polly at WPR Alton, we really appreciate you sharing your thoughts. I hope you absolutely love your new home and will be very happy there. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I have known the firm for some years so they ......”

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Jan 11,2021
Minithumbup
Richard
By: 'Robert'
Jan 11,2021
5 people found
this helpful
I have known the firm for some years so they were my first choice when the tenant left. I received good advice on the level of rent achievable and there was good communication throughout....
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By: Tim B
Jan 12, 2021
View all comments (1)
Thank you very much for sharing your thoughts on Warren Powell-Richards and for your comments on working with Richard who heads up our letting team, we are very grateful and appreciate your business. Very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“Rented through WPR for almost a decade and al......”

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Jan 07,2021
Minithumbup
Richard
By: 'Sofia'
Jan 07,2021
4 people found
this helpful
Rented through WPR for almost a decade and always find them to be courteous and professional, especially Richard who always responds promptly and goes the extra mile to help. Would happily recommend!...
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Was this helpful? Yes
By: Tim B
Jan 12, 2021
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Hello and thank you very much for your recommendation and for taking the time to write your review featuring Richard who heads up the WPR Letting team, we are very grateful to you. Thank also for being such a great client of our company, very best wishes and regards, Tim B, Senior Partner, Warren Powell-Richards ...

“I was so grateful to Clare and Clive, we purc......”

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Jan 05,2021
Minithumbup
Clare
Clive
By: 'Katie Johnson'
Jan 05,2021
4 people found
this helpful
I was so grateful to Clare and Clive, we purchased our new home via Clare and she put us at ease when our agent was pressuring us. Clare was great from the first viewing to completion, honest, reliable and helpful. Clive was also a great ...
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By: Tim B
Jan 06, 2021
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Hello, Happy New Year and many congratulations on securing your super new home. I hope you are very happy there and that 2021 is kind to you. Thank you very much too for taking the time to share your thoughts on working with Clare and Clive. Regards and very best wishes, Tim B, Senior Partner, Warren Powell-Richards ...
Staff picture Richard
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Staff picture Polly
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Staff picture Clare
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Staff picture Clive
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Staff picture Estelle Gurney
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Staff picture John
Staff picture Jo
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Staff picture Karen
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents

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Warren Powell Richards

Branch - Alton, GU34