97% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
99% lettings fee satisfaction
Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
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Established in 2008 and with offices in Alton, Farnham, Godalming, Grayshott and Haslemere, we are a totally independent estate agency focusing on marketing properties on the Surrey/Hampshire/West Sussex borders.
Latest Reviews
19th Jul 2024
reviewed by 'Mukozho'
18th Jul 2024
reviewed by 'Jamie'
1st Jul 2024
reviewed by 'Nimasha'
12th Jun 2024
reviewed by 'Ashten'
Opening Hours
Address
Warren Powell Richards
78 High Street
Alton
Hampshire
GU34 1EN
sales: 01420 87379 \/ lets: 01420 87409
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 97% | 100% | £25,000 | £3,000,000 |
| Lettings | 93% | 99% | £475 | £7,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 216 | 2 | 318 | 8 | 275 | 3 | 245 | 2 | 15 | 0 |
Areas covered
- GU34
- GU35
- GU9
- GU10
- SO24
- RG25
- RG29
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Members of
Rankings
Overall
Overall
Latest Properties
Images & Videos
Nov 24,2012
Nov 24,2012
31
people found
this helpful
this helpful
I engaged WPR over a year ago to fully manage the let of my property. I live abroad, and therefore trust, good communication and sound advice are key for me. Richard Santos had been very professional throughout and has always kept me well informed during ...
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May 13, 2013
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(1)
What a kind and generous review of Warren Powell-Richards and Richard Santos, many thanks. As a small independent company we really care about the impression we create and so we are delighted that you were pleased with the service which you received. We all wish you well for the future and thank you for intrusting us with your business. Regards and best wishes, Tim B, Senior Partner WPR ...
Nov 23,2012
Nov 23,2012
24
people found
this helpful
this helpful
WPR have been helping us for months to find an ideal rental. They all couldn't have been more helpful and patient as we have looked at many properties and finally found our ideal house. They have kept in constant contact with us always advising us ...
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May 08, 2013
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It was very kind of you to write a positive review of our company, thank you. We all hope that you are happy in your rental home. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...
Nov 21,2012
Nov 21,2012
32
people found
this helpful
this helpful
I recently sold my property via Warren Powell-Richards. We originally instructed another agent but with no joy. We started to become very despondent about the whole thing but as we had viewed a lot of houses with WPR we decided to give it one last ...
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May 08, 2013
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It was very kind of you to write a positive review of our company, thank you. We all hope that you are happy in your new home and thanks again for the opportubnity you gave us to act as your agent. Good luck in the future and best wishes, Tim B, Senior Partner WPR ...
Oct 25,2012
Oct 25,2012
15
people found
this helpful
this helpful
Worst agents I have ever dealt with.
House was being marketed with 3 local agents by new build company who we had part exchanged the house with. The house sold. The buyer was selling their house through WPR, but because she made the offer through another ...
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Mar 22, 2013
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A bit mean really – we told your potential buyer (a vendor client of ours) that you were not prepared to move in the timescale that she wanted (the truth). We pride ourselves on our absolute honesty and are not prepared to lie in order to put a deal together that would inevitably fall through at a later date. I must also respectfully mention that your use of extremely bad and foul language to a hard working and decent young lady who works in our team is completely unacceptable. She was ...
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Clive
(56)
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(24)
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Warren Powell-Richards
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Last updated at 9:35 AM 14/03/2017 by allAgents
Complaints Procedure
_________________________________________
1. Please raise your complaint with the team member that you have been dealing with. If that team member cannot immediately resolve the issue to your satisfaction then please put the complaint in writing addressed to the Warren Powell-Richards Partner for that particular branch.
2. Warren Powell-Richards will acknowledge your complaint in writing within 3 working days and we will undertake a thorough and full investigation.
3. You will receive a written outcome of the investigation within 15 working days
4. If you are not satisfied with the outcome of that investigation please write to Tim Buxton, Senior Partner, Warren Powell-Richards at either our Alton offices, 78 High Street, Alton, Hampshire, GU34 1EN or via email [email protected]. He will undertake a detached, further and full investigation and review the circumstances. If the complaint directly concerns Tim Buxton then we have an independent arbitrator who is a retired managing director of a national firm of estate agents who has agreed to independently review complaints on our behalf. Details will be furnished at that time.
5. You will receive a written statement setting out the review findings and expressing the final viewpoint of the Company. This concludes the Companies internal complaints procedure.
6. From initial receipt of your complaint until the final viewpoint letter should be no greater than 8 weeks.
7. Warren Powell-Richards are members of the Property Ombudsman Scheme. If you are dissatisfied with the final outcome you can refer your complaint to the Property Ombudsman at Milford House, 43 Milford Street, Salisbury, Wiltshire, SP1 2BP. www.tpos.co.uk You have twelve months to do so.
Best Estate Agent in Alton 
