Wigwam
4.6/5, 51 reviews
92% recommended
100% sales valuation accuracy
96% sales fee satisfaction
0% lettings valuation accuracy
33% lettings fee satisfaction
Local Independent estate agent offering comprehensive internet advertising, local newspaper advertising, high street branch and experienced and qualified sales team, competitive fees, NAEA Licensed, Ombudsman members and very customer service orientated - A local company offering personal attention to your individual requirements show more Local Independent estate agent offering comprehensive internet advertising, local newspaper advertising, high street branch and experienced and qualified sales team, competitive fees, NAEA Licensed, Ombudsman members and very customer service orientated - A local company offering personal attention to your individual requirements

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Latest Reviews

 View all Reviews 51
20th Dec 2019
reviewed by 'Jackie'
“I have recently sold my house in Banbury with Wigwam.Dealing with Ian Watts in the Banbury office is an ......”
12th Mar 2018
reviewed by 'Not'
“I will never use this letting agents again, they will do anything for extra money which is completely unnecessary, they ......”
20th Apr 2015
reviewed by 'BM'
“This team lead by Mark Turner could not be more helpful. About the best we have come across. Gave an ......”
8th Apr 2015
reviewed by 'Adam'
“We had previously bought the property from Wigwam, dealing with Mark in that instance also. As this was the case ......”
7th Apr 2015
reviewed by 'Lisa'
“I asked Wigwam to sell my one bed flat. Amy and Mark were extremely welcoming and a pleasure to work ......”
25th Feb 2015
reviewed by 'Skmitchell'
“Having rented out my property for seven years, I put it up for sale with Wigwam, but decided whilst it ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 100% 96% £142,000 £2,200,000
Lettings 0% 33% £750 £850
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
5 1 0 2 28 0 13 0 1 1
Areas covered
  • OX15
  • OX16
  • OX17
  • OX14
  • OX18
  • CV32
Address

48 High Street
Banbury
Oxfordshire
OX16 5LA
01295 276565

update staff | update details

Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 18:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: 10:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Sale of family home...”

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Dec 20,2019
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Ian
By: 'Jackie'
Dec 20,2019
0 people found
this helpful
I have recently sold my house in Banbury with Wigwam. Dealing with Ian Watts in the Banbury office is an absolute pleasure. The team are good at communication, very polite and courteous and I know the vendors were impressed enough to get them to sell ...
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“I will never use this letting agents again, they will ......”

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Mar 12,2018
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By: 'Not'
Mar 12,2018
2 people found
this helpful
I will never use this letting agents again, they will do anything for extra money which is completely unnecessary, they will charge you stupid prices for admin fees and referencing fees, as I'm currently dealing with anything letting agent I know now the massive difference ...
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Comment on agent fees
Bad
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By: Steve Lilley
Apr 07, 2018
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Hello, I am sorry to hear you are not happy with the fees that we charge for the work we do. All our fees are clearly displayed and of course you as a tenant can choose who you would like to rent through. I am not sure who you are as you have not displayed your name, neither have you contacted Wigwam directly to comment or discuss any fees or charges. If you would like to call me I would delighted to discuss your complaint as we are always keen to have happy customers. As a small local busin ...

“This team lead by Mark Turner could not be more ......”

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Apr 20,2015
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Mark
By: 'BM'
Apr 20,2015
0 people found
this helpful
This team lead by Mark Turner could not be more helpful. About the best we have come across. Gave an accurate valuation....
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“We had previously bought the property from Wigwam, dealing with ......”

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Apr 08,2015
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Mark
By: 'Adam'
Apr 08,2015
0 people found
this helpful
We had previously bought the property from Wigwam, dealing with Mark in that instance also. As this was the case we knew that we would be in safe hands. Mark was a consummate professional, conducting himself in a professional and personable manner throughout....
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Comment on agent fees
Very good - fixed rate for us as a returning customer. Really pleased.
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“I asked Wigwam to sell my one bed flat. Amy ......”

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Apr 07,2015
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Amy
By: 'Lisa'
Apr 07,2015
0 people found
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I asked Wigwam to sell my one bed flat. Amy and Mark were extremely welcoming and a pleasure to work with. They were as invested in the sale as I was and nothing was ever too much - no query too big or small. I ...
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“Having rented out my property for seven years, I put ......”

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Feb 25,2015
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By: 'Skmitchell'
Feb 25,2015
1 people found
this helpful
Having rented out my property for seven years, I put it up for sale with Wigwam, but decided whilst it was on the market to refurbish the house to increase interest in it. Wigwam were extremely helpful and put me in touch with all the ...
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“Wigwam we're very knowledgeable on the local area which we ......”

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Feb 09,2015
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Steve
By: 'Chris'
Feb 09,2015
0 people found
this helpful
Wigwam we're very knowledgeable on the local area which we felt was key in them being able to pitch our property to the right people at a sensible price. We found the team very friendly and pro active in their approach. They were quick to ...
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Comment on agent fees
We were happy with the proposed fees which were competitive. For us, their local knowledge and efficient handling of the sale was great value for money!
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By: Steve Lilley
Feb 09, 2015
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Thank you Chris for your kind comments. It was a pleasure to work for you and Sarah in selling both of your properties, and than you for choosing Wigwam to act for you. I look forward to helping you again when you next move. Thank you also for recommending your friends on Lillington Road to Wigwam, its nice to know that you are happy to recommend our services. Best wishes to you and your family for the future in your new home. Thanks Steve ...

“The staff at Wigwam offered an excellent customer service. Always ......”

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Feb 02,2015
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By: 'P'
Feb 02,2015
0 people found
this helpful
The staff at Wigwam offered an excellent customer service. Always on hand to answer questions in a friendly and professional manner. Straight talking people who sold our house within 2 weeks....
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Comment on agent fees
Reasonably priced.
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“We sold our house with Wigwam within 2 weeks of instructing ......”

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Feb 02,2015
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Mark
By: 'A'
Feb 02,2015
0 people found
this helpful
We sold our house with Wigwam within 2 weeks of instructing them. We mainly dealt with Mark, Amy and Aiden and their service was excellent. They delivered on everything they promised from timely feedback, answering mundane questions, returning telephone calls promptly... nothing was too much for ...
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Comment on agent fees
Very reasonable fees
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By: Mark
Feb 05, 2015
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I am delighted that Mr & Mrs Finnigan were happy with the service that Wigwam offered them, they were lovely people and I hope we can be of service to them, their friends and family again. Thank you again for your very kind words. Mark Turner ...

“Amy kept me informed about what was going on in ......”

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Jan 12,2015
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Amy
By: 'Mike'
Jan 12,2015
0 people found
this helpful
Amy kept me informed about what was going on in the sale. She did her best to progress and move the sale forward, despite some very poor conveyance work from my solicitor. Helped to resolve some final issues after completion....
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By: Amy
Feb 05, 2015
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Thank you Mike, happy to help you out anytime and I hope you have a further investment that I can help you out with in the future. Best wishes, Amy ...

“I have absolutely no dealings with this company whatsoever. There ......”

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Jan 11,2015
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Mark
By: 'A'
Jan 11,2015
0 people found
this helpful
I have absolutely no dealings with this company whatsoever. There is no reason for them to contact me. On Saturday 10th January at 4.23 I had 2 consecutive phone calls which I did not answer as I did not recognise the number. Turns out a message was ...
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By: Steve Lilley
Jan 12, 2015
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Hello, I am very sorry that you have been called by our office, this must be a simple mistake and was most definitely not a nuisance call. Obviously my colleague Mark must have called your number by accident thinking that it was another customers number. If you would like to contact the office we can find which number it was that we called you on and delete it from our system so that you do not get any further accidental calls. Unfortunately without knowing what number it is that we called y ...

“From start to finish Wigwam and Mark Turner were very ......”

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Dec 04,2014
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Mark
By: 'Mrs'
Dec 04,2014
0 people found
this helpful
From start to finish Wigwam and Mark Turner were very professional, helpful and super efficient. There was never a time when Mark wasn't contactable and nothing was too much trouble. Lots of viewings on our property and constantly kept up to date - happy to ...
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By: Mark
Dec 06, 2014
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I would like to thank both Mr & Mrs Davis for their kind comments and say that it was a pleasure dealing with such delightful people. Also, they offered to advise their friends and family to use wigwam in the future, therefore, we will more than happy to assist and offer the high level of service we strive to offering all our clients. Thank you again. ...

“Efficient, courteous and dealt with my queries quickly. Arranged viewings ......”

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Nov 20,2014
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Mark
By: 'gmm'
Nov 20,2014
0 people found
this helpful
Efficient, courteous and dealt with my queries quickly. Arranged viewings at very short notice without hesitation. There was always someone who replied to phone calls and emails promptly....
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By: Aiden
Nov 21, 2014
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Hello Georgina, Thank you very much for your kind comments. We are always pleased to see when customers are happy with the service we offer as this is a very important part of out business. We wish you all the best in your new home, and when you come to sell it in the future, you know where we are! Kind regards Aiden ...

“It was our first time buying a house and Wigwam ......”

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Nov 19,2014
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Aiden
By: 'FirstTimeBuyer'
Nov 19,2014
0 people found
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It was our first time buying a house and Wigwam seemed good compared to other agents we have used in the past for renting, etc. We were kept informed and the agent chased the various parties as and when required, and almost always returned calls ...
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“Avoid renting through Wigwam at all costs, especially if you ......”

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Nov 14,2014
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By: 'Glad'
Nov 14,2014
1 people found
this helpful
Avoid renting through Wigwam at all costs, especially if you are not in Banbury. They have no idea what they are doing and seem to be of the opinion that what is out of sight is out of mind. I realise estate agents tend to ...
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By: steve
Nov 19, 2014
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Hello, thank you for your recent review. I am very sorry to hear that you feel so unhappy with Wigwam and your landlord, however find it very unusual that you have not contacted us directly? As I do not know who you are, or indeed which property you rent or rented I am unable to discuss your complaint. If this is a genuine complaint please can you contact me directly on 01926 887766 or email me; [email protected]. We are a privately owned business and care about looking after our customers ...

“I decided to use Wigwam to sell my property as ......”

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Nov 12,2014
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Steve
By: 'Charlotte'
Nov 12,2014
0 people found
this helpful
I decided to use Wigwam to sell my property as I actually brought it through them and I always had such a positive and professional experience. Wigwam were also fantastic at selling my house and Steve went out of his way to make the whole ...
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By: steve
Nov 18, 2014
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Hello Charlotte, It has been a pleasure working for you and David and it is so nice when we do find sellers and buyers their next dream home. Thank you very much for your positive feedback and we are so glad that you have been happy with Wigwam as a seller and a buyer, it means a lot to us. We all wish you and your family a very happy time in your new home and look forward to seeing you all soon. ...

“We purchased our house from wigwam 9 years ago and had ......”

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Nov 12,2014
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By: 'Schmabbit'
Nov 12,2014
0 people found
this helpful
We purchased our house from wigwam 9 years ago and had a very positive experience so decided when it was time to sell to use them again. They were equally great in a sales capacity, totally professional , really friendly and not at all full of bluster ...
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Comment on agent fees
Good sensible rate, happy to pay
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By: Steve
Nov 18, 2014
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Hello Laura & Guy, Thank you very much for your kind comments, it is a pleasure to know that when we do a good job for customers they come back to us even 9 years later! We are delighted to have sold the house for you and wish you all the very best in your new home. Thank you for the lovely box of wine as well, much appreciated! We look forward to seeing you in another 9 years.. ...

“The idea of buying my own place was daunting at ......”

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Oct 02,2014
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Mark
By: 'Dani'
Oct 02,2014
0 people found
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The idea of buying my own place was daunting at best. Being a first time buyer is never easy but thankfully the guys at Wigwam were there to hold my hand throught it all. Explaining, chasing, checking and calming all came into play as they ...
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“I had exceptional service form start to finish from Steve, ......”

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Sep 11,2014
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Steve
By: 'Alexandra'
Sep 11,2014
1 people found
this helpful
I had exceptional service form start to finish from Steve, Mark and the whole team. We never felt we were being pushed into buying and I felt Steve very quickly got a sense of the sort of properties we were interested in and the sort ...
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By: steve
Sep 16, 2014
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Hello Alex Thank you very much for your review, it means a great deal to us to receive such positive feedback. Also thnak you for asking us to manage your investment property and myself and the team look forward to helping you with your next investment. Kind regards Steve ...

“Wigwam were very competent and efficient in their service. They ......”

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Sep 02,2014
Minithumbup
By: 'S'
Sep 02,2014
0 people found
this helpful
Wigwam were very competent and efficient in their service. They were easy to contact, flexible with our requests and prompt to address problems. All our dealings were handled professionally in a pleasant manner....
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“Fast efficient service. Viewing appointments easily arranged. Telephone always answered ......”

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Aug 04,2014
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By: 'Susan'
Aug 04,2014
0 people found
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Fast efficient service. Viewing appointments easily arranged. Telephone always answered promptly and queries dealt with effectively. I felt well treated and that I received an honest service....
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By: steve
Aug 09, 2014
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Hello Susan Thank you for your kind feedback, I am glad that you were happy with the service you received as this is important to us. I hope by now you have settled in and un-packed all the boxes! If you need any help in the future then please let us know. Kind regards Steve ...

“I have used Wigwam for the last 6 years to rent ......”

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Jul 30,2014
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Mark
By: 'Becky'
Jul 30,2014
0 people found
this helpful
I have used Wigwam for the last 6 years to rent my property out and sell a property. Their customer service commitment is second to none and management can not be faulted. Guided me through every step of the way and took the pressure off an ...
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“Were helpful in advising on the offer procedure then were ......”

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Jul 28,2014
Minithumbup
By: 'a'
Jul 28,2014
0 people found
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Were helpful in advising on the offer procedure then were open and communicative whilst the sellers were deciding. Generally I felt the whole process was completed quickly and without too much stress...
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“Wigwam were absolutely fantastic. From my initial conversation through to ......”

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Jul 09,2014
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By: 'Rebecca'
Jul 09,2014
0 people found
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Wigwam were absolutely fantastic. From my initial conversation through to completion they were genuinely helpful, supportive and honest. They made the whole process easy and were a pleasure to deal with. Having moved several times over the past 10 years I found they were a class ...
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Comment on agent fees
Wigwam's fees were really reasonable and they definitely earn every penny by taking the stress and strain out of the equation . They acted as the intermediary between us and our buyers and between Solicitors. I honestly left them to it and concentrated on the moving process!
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By: steve
Jul 09, 2014
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Thak you Rebecca for your very kind feedback. We always work really hard to try and making the whole moving process as smooth and stress free as possible! It has been a pleasure working for you and Nigel over the past ten years and I hope that we can sell more houses for you over the next ten years! Also thank you very much for all the recommendations you have made to your friends who have used Wigwam too. ...

“The service we received was courteous,efficient,honest and reliable.......”

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Jul 08,2014
Minithumbup
By: 'Sara'
Jul 08,2014
0 people found
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The service we received was courteous,efficient,honest and reliable. Information was conveyed appropiately and we felt happy with the overall Service....
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“We had a very swift response and the property had ......”

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Jul 08,2014
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By: 'Judith'
Jul 08,2014
0 people found
this helpful
We had a very swift response and the property had an open day within a fortnight of going on the market. The day went very well and the agent ensured that all buyers on their books who were interested in property on our street were ...
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“Wigwam sold my mothers house for us. They were extremely ......”

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Jul 08,2014
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By: 'Mrs'
Jul 08,2014
0 people found
this helpful
Wigwam sold my mothers house for us. They were extremely professional and efficient and I valued the superb level of communication due to the fact we were managing the sale from 200 miles away. The house was sold very quickly due to the staff dedication. Thank ...
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“We bought a property through Wigwam. We mainly dealt with ......”

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Jul 04,2014
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Hannah
By: 'Darren'
Jul 04,2014
1 people found
this helpful
We bought a property through Wigwam. We mainly dealt with Hannah who was very professional, always returned my calls and called back when she said she would. I can't fault their service as a buyer, I felt they were fair and helpful and went the ...
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By: Hannah
Jul 05, 2014
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Hello Darren, Thank you very much for your kind comments, it was a pleasure to find your new home for you & I hope you will be very happy there. Let us know when you are ready to move again! Kind regards Hannah ...

“We thoroughly recommend using Wigwam - the service is outstanding. ......”

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Jan 13,2014
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Mark
By: 'Nick'
Jan 13,2014
0 people found
this helpful
We thoroughly recommend using Wigwam - the service is outstanding. Our property was sold by Wigwam within 5 days of going on the market at a price higher than we had hoped. The entire Wigwam team were a real pleasure to work with. Mark Turner in ...
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“We used Wigwam to secure a tenant on my property, ......”

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Sep 17,2013
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Jo
By: 'Mr'
Sep 17,2013
1 people found
this helpful
We used Wigwam to secure a tenant on my property, they swiftly got a number of professional suitable applicants around my property and kept me fully informed as to who was attending and when. I got numerous interest and more than one person keen to ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Property Ombudsman Members and complaints procedure available on request to [email protected]
Last updated at 12:16 PM 20/04/2015 by Darren Samways

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