Nottingham's professional independent estate agent, entrusted in selling & letting many homes for our clients, and offering a wide selection of property. One of the few estate agents in Nottingham open till late and offering valuations 6 days a week with evening appointments available, so should you wish to view or have ...show more
Nottingham's professional independent estate agent, entrusted in selling & letting many homes for our clients, and offering a wide selection of property. One of the few estate agents in Nottingham open till late and offering valuations 6 days a week with evening appointments available, so should you wish to view or have your property valued there is always available time!
If you are looking to move please go on our mailing list via www.westbrookes.co.uk or contact our offices on (0115) 929 9295.
“Sophie was always available and extremely helpful, she did everything ......”
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5 Star Review
Aug 18,2014
Sophie
By:
'Buyer'
Aug 18,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Sold price: £225000 Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Sold price: £225000 Postcode: NG11
0people found this helpful
Sophie was always available and extremely helpful, she did everything to make the purchase as easy as possible and I had fantastic contact with her and she kept me in the loop with the seller and solicitor.... read full review
“The initial visit was helpful and concise with a straightforward ......”
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5 Star Review
Aug 01,2014
Lucia
By:
'Diana'
Aug 01,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Sold price: £190000 Would you recommend?: Yes
Postcode: NG12
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Sold price: £190000 Postcode: NG12
1people found this helpful
The initial visit was helpful and concise with a straightforward fee proposal. The marketing was achieved fairly quickly and the agent mainly accompanied the viewings which was helpful.
All of the Westbrookes staff were helpful and friendly and appeared to be up to speed with ... read full review
“Overall the process was ok, Andrew Hare was friendly and ......”
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4 Star Review
Jul 31,2014
Lucia
By:
'EH'
Jul 31,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Sold price: £220000 Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Sold price: £220000 Postcode: NG11
2people found this helpful
Overall the process was ok, Andrew Hare was friendly and informative when valuing the property.
Lucia was great, friendly and worked really hard in getting the best possible price for the sale and Sophie was great when purchasing my new property, very friendly on the ... read full review
“I had my property on sale with another estage agent ......”
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5 Star Review
Jun 25,2014
Lucia
By:
'jc76'
Jun 25,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG11
1people found this helpful
I had my property on sale with another estage agent for a lengthy period of time, however they were unable to sell it for me. I decided to go with Westbrookes as I had heard good things about them and I wasn't disappointed. A girl ... read full review
“We chose Westbrookes because they were new to South Notts ......”
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5 Star Review
Jun 09,2014
By:
'Andrew'
Jun 09,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Sold price: £249000 Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Sold price: £249000 Postcode: NG11
0people found this helpful
We chose Westbrookes because they were new to South Notts and were leaflet advertising for sales. We reasoned that a company new to the area would go the extra mile for us to help secure their place in the locale. We were not wrong.
Andrew ... read full review
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(1)
Thankyou for taking the time in leaving such an honest and positive review, it couldn't be more accurate. Customer service is extremely important to us and reviews are how our performance is measured. We continually adapt our approach from our client reviews and receiving such a good review proves that our high levels of marketing and service are recognised.
Westbrookes ...
“Just want to say that the gentleman called rob could ......”
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5 Star Review
May 25,2014
By:
'rebecca'
May 25,2014
Branch: Nottingham, 401 Aspley Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Lettings (as a Tenant)
Postcode: NG8
1people found this helpful
Just want to say that the gentleman called rob could not of been more helpful he was brilliant very good at his job couldnt of wished for a nicer person to deal with .he rang me and kept me up to date on what was ... read full review
“I have just bout a property through westbrooks and used ......”
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5 Star Review
May 21,2014
By:
'Mrs'
May 21,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Postcode: NG8
1people found this helpful
I have just bout a property through westbrooks and used a gentleman called Ashley Wheatley. Ashley has been great trhroughout the whole time I have used him and I will come back to him and his team again in the future - highly recommenedded.... read full review
“I rung a lady this week named Lucia. She was ......”
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1 Star Review
May 12,2014
Lucia
By:
'Charleyskies'
May 12,2014
Branch: Nottingham, 401 Aspley Lane
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Lettings (as a Tenant)
Postcode: NG8
1people found this helpful
I rung a lady this week named Lucia. She was so rude and sounded like she didn't know what she was doing at all. She sounded patronising and kept telling me to hold on without any manners. She was so awful to deal with and ... read full review
What agent could do to change your mind?
Learn some manners and respect!!!! Rude rude rude woman!
“Andrew Hare visited my property to value it and returned 2 ......”
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5 Star Review
May 08,2014
By:
'ST,'
May 08,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG11
0people found this helpful
Andrew Hare visited my property to value it and returned 2 days later to take photos etc. I had 6 viewings in the next 3 days as a result of prospective purchasers already in touch with Westbrookes and known to the branch staff. I received and accepted an ... read full review
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(2)
I spoke to a Lucy or Lucia on the phone about a property and she was very rude and not helpful at all. Disgusted with the customer service she sounded very patronising and wasn't helpful at all. Rude. Rude company. Rude staff. Rude service. ...
“We were recently looking to buy a house, as first ......”
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5 Star Review
May 08,2014
Sophie
By:
'Amy'
May 08,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Postcode: NG11
1people found this helpful
We were recently looking to buy a house, as first time buyers we were shocked at the rate that houses were being sold. We signed up with several different estate agencies and were shocked at the poor service we received from the staff. However, we ... read full review
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(1)
Thank you, Ricky and Amy, I hope you will be very happy in your new home! ...
“A very pleasent surprise to view a property, guided but ......”
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5 Star Review
May 01,2014
Lucia
By:
'Chris'
May 01,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Postcode: NG11
0people found this helpful
A very pleasent surprise to view a property, guided but allowed to roam freely with out any pressure. I have appreciated the flexability we have been awarded in getting access as and when required.... read full review
“Utter professionals, from the start of putting my house on ......”
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5 Star Review
May 01,2014
By:
'Darren'
May 01,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG11
0people found this helpful
Utter professionals, from the start of putting my house on the market to when sold they guided me through every step of the way, definatly re use on my next move... read full review
“After using 2 other estate agents we moved to Westbrookes as ......”
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5 Star Review
Apr 30,2014
By:
'Brian'
Apr 30,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG11
0people found this helpful
After using 2 other estate agents we moved to Westbrookes as soon as they opened their office in Ruddington. There showed a great attention to detail about all matters in selling our house. They keep us informed regularly as we found communications was very lacking from ... read full review
“This girl was lovely to deal with from start to ......”
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5 Star Review
Apr 29,2014
By:
'Alex'
Apr 29,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG11
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG11
0people found this helpful
This girl was lovely to deal with from start to finish. She was full of energy and obviously new what she was doing which helped get us several bids at the asking price and some above. I felt she came across really genuine and was ... read full review
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(1)
Thank you so much. It was a pleasure doing business with you. I will pass this onto my director. Thank you again. ...
“I couldnt have asked for a better service, the whole ......”
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5 Star Review
Mar 18,2014
By:
'sarah'
Mar 18,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode:
0people found this helpful
I couldnt have asked for a better service, the whole team were all very helpful & informative. Ashley was absoluelty outstanding, he did an excellent job, he kept me informed andupdaed all the way through. Fantastic... read full review
“Not only did Westbrookes sell our property quickly I had ......”
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5 Star Review
Feb 20,2014
By:
'Mrs'
Feb 20,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG8
0people found this helpful
Not only did Westbrookes sell our property quickly I had the good fortune to be speaking to Ashley who not only got back to me on every call I made, but rang me to update me every step of the way. This property was owned ... read full review
“Westbrookes manage my entire rental portfolio and i have the ......”
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5 Star Review
Jan 10,2014
Rebecca
By:
'Paul'
Jan 10,2014
Branch: Nottingham, 401 Aspley Lane
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: NW7
Branch: Nottingham, 401 Aspley Lane
Lettings (as a Landlord)
Postcode: NW7
3people found this helpful
Westbrookes manage my entire rental portfolio and i have the pleasure of dealing with both Rebecca and Alex. They are attentive, proficient and professional. Any issues that get raised get dealt with quickly and efficiently. overall i would rate westbrookes and the staff as above ... read full review
“Ashley and the team were very efficient and friendly during ......”
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5 Star Review
Jan 03,2014
By:
'G'
Jan 03,2014
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG8
2people found this helpful
Ashley and the team were very efficient and friendly during the sale of our property which was quickly sold.
They were very good in marketing the property and we were kept up to date throughout the whole process. Thanks a lot. I have no hesitation ... read full review
“Excellent communication from everyone in the office.Everyone is very ......”
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4 Star Review
Dec 27,2013
Rebecca
By:
'Karen'
Dec 27,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG6
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG6
1people found this helpful
Excellent communication from everyone in the office.
Everyone is very nice always friendly and Rebecca has kept me up to date with everything that has has happened.
I would recommend Westbrookes to friends.... read full review
“We have had a very positive experience with Westbrooks. All ......”
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5 Star Review
Oct 21,2013
By:
'J'
Oct 21,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG8
1people found this helpful
We have had a very positive experience with Westbrooks. All members of staff have been very helpful. They were happy to scan and e mail documents and even take meter readings when these were forgotten. A very friendly and efficient service.... read full review
“Alex was incredibly polite and helpful in terms of helping ......”
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5 Star Review
Oct 20,2013
Alex
By:
'Raj'
Oct 20,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Postcode: NG8
0people found this helpful
Alex was incredibly polite and helpful in terms of helping us to find a property within our budget and preference for area. He explained everything in detail and thoroughly and provided us weekly with a list of recommendation of properties that had matched our preference.... read full review
“From my initial search for a property all the way ......”
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4 Star Review
Oct 16,2013
Alex
By:
'Laura'
Oct 16,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Postcode: NG8
1people found this helpful
From my initial search for a property all the way through to my exchange of contracts Alex has been fantastic. He is driven, goal focused and extremely helpful. He is someone prepared to go the extra mile to help the customer. He is an asset ... read full review
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(1)
Thankyou for your kind feedback.
Alex is an exceptional member of our team at Westbrookes as has a high commitment to customer service, we will ensure he is made aware of your comments. We look forward to helping you in the future.
Regards
Westbrookes ...
“Ashley and the team were very efficient and helpful throughout ......”
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5 Star Review
Oct 10,2013
By:
'Ravi'
Oct 10,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NG85
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Postcode: NG85
0people found this helpful
Ashley and the team were very efficient and helpful throughout my buying process.Ashley dealt everything professionally and communicate well within the purchase.We had to face several queries as Solicitors were too slow.But Ashlely managed to overcome all of these and was able ... read full review
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(1)
Good Morning Ravi,
Thankyou for taking the time and leaving feedback on your experience with Westbrookes. It is extremely important to hear of the good experiences clients have had with our offices and I will ensure that Ashley is made aware of your feedback. We look forward in helping you again in the future.
Regards
Westbrookes Management Team ...
“Westbrooks managed to sell my house the same day it ......”
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5 Star Review
Sep 16,2013
By:
'Paul'
Sep 16,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG8
2people found this helpful
Westbrooks managed to sell my house the same day it went on the market ¢â‚¬â€œ above asking price! Although the process was somewhat complicated by a ¢â‚¬Ëœchallenging' buyers solicitor I found the staff ¢â‚¬â€œ especially Ashley, helpful and communicative throughout. When Ashley was out of the office ... read full review
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(1)
Thankyou for your kind feedback paul,
Customer service is very important to our company and we will pass on your positive feedback to the Nottingham office.
We look forward to helping you again in the future.
Best regards
Westbrookes management team. ...
“the staff at westbrookes are friendly they put my house ......”
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5 Star Review
Aug 08,2013
By:
'natasha'
Aug 08,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG8
1people found this helpful
the staff at westbrookes are friendly they put my house on the market for sale and sold the house in 2 days. they are always on the end of the phone if you need them. keep up the good work.... read full review
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(1)
Good Morning Natasha,
Thanks for your review - customer service feedback is very important to us and is greatly appreciated.
Westbrookes. ...
“Ashley at Westbrookes helped us buy our first house which ......”
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5 Star Review
Jul 05,2013
By:
'Steve'
Jul 05,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Sales (as a Buyer)
Postcode: NG8
4people found this helpful
Ashley at Westbrookes helped us buy our first house which was a repossessed property. It's a bit tricky with repossessed properties, but Westbrookes were very helpful and made the process fairly straight forwards. Ashley was always polite, and let us view the house plenty of ... read full review
“All the team (but especially Alex) have been just excellent ......”
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5 Star Review
May 08,2013
By:
'T'
May 08,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: NG2
Branch: Nottingham, 401 Aspley Lane
Sales (as a Vendor)
Postcode: NG2
0people found this helpful
All the team (but especially Alex) have been just excellent over the past few weeks in terms of the sale of my property. They have all been highly professional, enthusiastic, full of energy and extremely driven in securing new viewings. As well as this, they ... read full review
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(1)
Thanks for your review Mr Lappin,
I know that Alex is trying exceptionally hard to progress your sale through and your review is greatly appreciated. I will pass your comments onto Alex and look forward to speaking to you soon.
Regards
Andrew ...
“westbrokes is a very good and we r very happy ......”
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5 Star Review
Apr 16,2013
By:
'sarah'
Apr 16,2013
Branch: Nottingham, 401 Aspley Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Lettings (as a Tenant)
Postcode: NG8
0people found this helpful
westbrokes is a very good and we r very happy with the help we have got of them and we will recommed westbrokes to any body we know if them r looking for a place to live... read full review
“I have been involved with Westbrookes and other similar agents ......”
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5 Star Review
Apr 16,2013
Jamie
By:
'M'
Apr 16,2013
Branch: Nottingham, 401 Aspley Lane
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: RG12
Branch: Nottingham, 401 Aspley Lane
Sales (Prospective customer)
Postcode: RG12
1people found this helpful
I have been involved with Westbrookes and other similar agents in the Nottinghm.we have visited a lot of properties and found them to be very helpful. I have read a lot of the reviews and cannot fault the efforts that have been made. We ... read full review
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(1)
Thanks for your review Mr Khan, im sure you have probably seen Jamie since but he is no longer with Westbrookes but is still a friend of teh company and actually came into see us yesterday. Best of luck with your investments and we look forward to helping you again soon. Ashley is now sitting in Jamies desk and im sure he will be delighted to help you in due course.
Regards
Andrew @ the team ...
“I am a local contractor trading as Abul Homes, ive ......”
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4 Star Review
Mar 05,2013
By:
'Abul'
Mar 05,2013
Branch: Nottingham, 401 Aspley Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NG8
Branch: Nottingham, 401 Aspley Lane
Lettings (as a Tenant)
Postcode: NG8
4people found this helpful
I am a local contractor trading as Abul Homes, ive been a tenant through westbrookes for the best part of 5 years. I have been lucky enough to become part of the westbrookes team as they use me as there maintenance contractor. Since becoming a member ... read full review
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(1)
Hi Andy, Thanks for your excellent review and whilst you are a contractor it is nice to see that you are happy as a tenant.
If any landlord or local owner is looking for any work to be done on their property Abul Homes are worth a call - their contact details are (07980) 021858.
With regards to your comment on the previous review, thankyou for bringing this to our attention it most certainly is an ex-employee and we are speaking to all agents regarding this.
Jamie. ...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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