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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
5/5, 83 Reviews
98% Recommended
100% sales valuation accuracy
100% sales fee satisfaction
STEP ONE:
If you feel, after speaking with the Manager of the Branch \/ Department, that your complaint has not been resolved or should they have been directly involved in the matter pertaining to your complaint, you are invited to make a formal complaint in a written summary by e-mail to [email protected] or by letter to Customer Relations, 1 Fernwood House, 45 London Road, Cowplain PO8 8DH.
Your complaint will be acknowledged within 3 working days of being received. The relevant manager will contact you to discuss the matter further prior to launching a full investigation. Upon completion of that investigation, you will be advised of the outcome in writing and within 15 working days of receipt of the written complaint.
STEP TWO:
If, after receiving the response in Step One, you feel that your complaint remains unresolved you may refer the matter to the Director using the following email: [email protected]. He\/She will personally conduct a separate review of your complaint. You will receive an acknowledgement within 3 working days and a final viewpoint letter within 15 working days of your complaint being received.
STEP THREE:
Following Step Two, should the matter still not be resolved to your satisfaction you can then refer it to The Property Ombudsman using TO2537 as your reference. The steps outlined above must be completed in full before proceeding through this route. Please note that any referral must be undertaken within 12 months of receipt of your written complaint.
Last updated at 2/21/2019, 9:49:05 AM by allAgents
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| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100% | 100.00% | £27,000 | £950,000 |
Vendors and Buyers Ltd
1 Fernwood House, 45 London Road, Cowplain, Hampshire
PO8 8DH
02394 350 900
Joanne
By : 'Vincent'
Services : Sales( As a Vendor )
Sold price : £599950
Would you recommend ? : Yes
Postcode : PO9
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Great estate agent who goes the extra mile to ensure their clients get the best possible service. Photography is way better than that of other agents and we have had two successful sales with Vendors and Buyers within the last 2 years. Would thoroughly recommend their... Read Full Review
Joanne
By : 'Kat'
Services : Sales( As a Buyer )
Sold price : £705000
Would you recommend ? : Yes
Postcode : PO6
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Jo, Kara and the team were amazing throughout our purchase. We never had to chase them, they were always on the ball and provided us with updates at every point. Everyone is so friendly and helpful, I would use them in a heartbeat if we move again. Thank you for helping us make our move smooth and... Read Full Review
Joanne
By : 'Caroline'
Services : Sales( As a Vendor )
Sold price : £705000
Would you recommend ? : Yes
Postcode : PO6
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After being on the market with another agent for some time the hope of selling our house in this current climate didn’t look like it was going to be a reality. So thought we would go with Vendors and Buyers instead. We were not disappointed, Jo, Lesley and Kara have been amazing the... Read Full Review
Joanne
By : 'ARA'
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : PO9
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Avery positive expereince thorugh out with pateince exercised during the necessary stops and starts. Jo was professional, diligent and communicated well with all parties in a timely manner in order to ensure a smooth and efficient process. She was transparent and built a good, trusting... Read Full Review
Joanne
By : 'Carters'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO9
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EXCELLENT 5* Amazing- don't use anyone else! We cannot recommend Vendors & Buyers enough! Jo is incredibly, has first class knowledge and with her team kept us informed at every stage of our sale we wouldn't use any other... Read Full Review
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Joanne
By : 'Grant'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO9
Brilliant support selling my elderly parents' home of 40 years! The house needed some repairs and Jo White and her team helped us to find quality tradesmen to get things sorted quickly. Jo will go 'above and beyond' helping clients to sell their home, as well as support buyers in... Read Full Review
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Tracy
Joanne
By : 'Leanne'
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : PO6
Tracey and Jo are the dream team. There's nothing they can't advise. I'm so grateful for their assistance in selling my... Read Full Review
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Joanne
Tracy
By : 'Leesa'
Services : Sales( As a Vendor )
Sold price : £212500
Would you recommend ? : Yes
Postcode : PO11
Once again Jo and her team have been amazing. This time selling my dad's flat as he moved into a care home. Regular updates and the team go out of their way to get completion. Direct but honest approach is very much... Read Full Review
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Joanne
Tracy
By : 'Alan'
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : No
Postcode : PO11
I can’t thank Jo and Tracy enough , they were brilliant through the whole process and kept me up to date with everything . I can’t recommend them highly enough .From start to finish they were... Read Full Review
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Joanne
Tracy
By : 'Andrew'
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : Yes
Postcode : PO11
Both Joanne and Tracy were knowledgeable and helpful through the process; communication was better than we have experienced with other agencies so at all times we felt informed about the status of our purchase and any issues that needed to be... Read Full Review
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Joanne
Tracy
By : 'Tony'
Services : Sales( As a Vendor )
Sold price : £485000
Would you recommend ? : Yes
Postcode : PO8
Jo and her team worked hard to keep the sales process on track. Keeping our buyers happy whilst we were delayed further up the chain. We are very satisfied with the service from Vendors and buyers and feel more than happy endorsing there... Read Full Review
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By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £318000
Would you recommend ? : Yes
Postcode : PO7
Very professional service. Kept regularly up to date with the selling process. No complaints only... Read Full Review
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By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £318000
Would you recommend ? : Yes
Postcode : PO7
Very professional service. Kept regularly up to date with the selling process. No complaints only... Read Full Review
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Joanne
By : 'Paula'
Services : Sales( As a Vendor )
Sold price : £370000
Would you recommend ? : Yes
Postcode : PO8
Friendly & honest, Jo breaks the mould! She's straight down the line on valuation, got great photos, only entertained serious buyers & arrived to accompany every single viewing in good time. During a turbulent market (2023) she kept us updated, advised us frankly, then got us... Read Full Review
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Joanne
By : 'Valerie'
Services : Sales( As a Vendor )
Sold price : £390000
Would you recommend ? : Yes
Postcode : PO8
Amazing, the one word I think best sums it up! This agent actually cares about her vendors and purchasers alike! I highly recommend Jo and her team to anyone thinking of selling or buying! Very professional and passionate about her work, they go above and beyond, quite simply, in my opinion, ... Read Full Review
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Joanne
By : 'Shaun'
Services : Sales( As a Vendor )
Sold price : £263000
Would you recommend ? : Yes
Postcode : PO9
The selling experience with Jo @ vendors & buyers was excellent with great communication from start to finish. If any issues came up Jo and her team sorted them out instantly. I would/will Highly recommend vendors & buyers. Thanks again team regards Shaun &... Read Full Review
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Joanne
By : 'Susan'
Services : Sales( As a Vendor )
Sold price : £299000
Would you recommend ? : Yes
Postcode : PO7
Jo has provided a superb service. I was with another estate agent but they could not sell my mother's house. Vendors and Buyers was recommended to me by a friend. The house sold in a very short... Read Full Review
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Lesley
Joanne
By : 'Elaine'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO9
Buying and selling a home is very stressful times 9 months to be precise .during this time i got to know Joanne and Lesley who went out there way to help in anyway they could i would highly recommend if you want the one on one experience and feel you need people who are easily approachable and to... Read Full Review
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Joanne
By : 'Stuart'
Services : Sales( As a Vendor )
Sold price : £410000
Would you recommend ? : No
Postcode : PO8
Jo was fantastic from start to completion. The whole service was made smooth and easy by Jo's hard work. A ?from... Read Full Review
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Joanne
By : 'Phil'
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : PO8
An extremely professional and pro-active company, excellent attention to detail, a wealth of knowledge, a pleasure to deal... Read Full Review
