Underwoods Town & County
Northampton, NN1
4.2/5, 80 reviews
83% recommended
67% sales valuation accuracy
67% sales fee satisfaction
100% lettings valuation accuracy
67% lettings fee satisfaction
No company information

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Latest Reviews

View all Reviews 80
7th Apr 2016
reviewed by 'ovaiyani26poppyfields'
“From start they were unprofessional, arriving late to the viewing and I should have passed this agent based on this ......”
8th Jan 2015
reviewed by 'Shannagh'
“Class A service from Underwoods, polite, professional and hard-working lettings team as well as fantastic property management.Would gladly use ......”
16th Dec 2014
reviewed by 'NorthamptonLucy'
“Efficient,effective,excellent!I recently contacted Underwoods Town and County following a arduous struggle to rent out one of my ......”
24th Apr 2014
reviewed by 'cashana'
“Anyone looking to have an agent manage the letting of your property in Northamptonshire would do well to have the ......”
12th Nov 2013
reviewed by 'lisa'
“Underwoods Town & County have been absolutely fantastic the whole way through my rental experience. Naomi Stokes has been extremely helpful ......”
9th Oct 2013
reviewed by 'D312'
“I only have 1 property that I let out and it soon becomes apparent that you are just become a number ......”
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 18:00
  • Sunday: Closed
Address

Underwoods Town & County
16 St. Giles Street
Northampton
Northamptonshire
NN1 1JA
01604 232400

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 67% 67% £0 £0
Lettings 100% 67% £525 £695
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
44 1 17 12 2 0 1 0 2 1
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
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Latest Properties
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Northampton, NN1
Wellingborough, NN8

“Having recently exchanged and moved I would recommend Underwoods to ......”

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Oct 26,2011
Minithumbup
By: 'MrsLaw'
Oct 26,2011
11 people found
this helpful
Having recently exchanged and moved I would recommend Underwoods to anyone. They gave me a very detailed and accurate valuation, had it on the market in 24 hours with a stunning set of photos and agreed a sale within two weeks. The sale got a little ...
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“Jake from Underwoods was very helpfull in telling us usefull ......”

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Oct 25,2011
Minithumbup
By: 'JakeToseland'
Oct 25,2011
10 people found
this helpful
Jake from Underwoods was very helpfull in telling us usefull information about the property and the surrounding area, we would certainly use him again....
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“I have gone through a really hard time recently and ......”

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Oct 25,2011
Minithumbup
By: 'johndiggin'
Oct 25,2011
10 people found
this helpful
I have gone through a really hard time recently and Underwoods were so understanding and so much help. I would use again!...
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“iI rented with another letting agent before Underwoods and had ......”

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Oct 23,2011
Minithumbup
By: 'Hayley'
Oct 23,2011
10 people found
this helpful
iI rented with another letting agent before Underwoods and had a terrible experience. The staff at Underwoods were so hopeful and re-assuring at such a stressful time. They made me feel relaxed about moving and showed me quite a few suitable properties. I feel as ...
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“Having been with Underwoods Town and County for over 6 years, ......”

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Oct 18,2011
Minithumbup
By: 'S'
Oct 18,2011
9 people found
this helpful
Having been with Underwoods Town and County for over 6 years, I would have no hesitation in recommending them. I have always found the staff very friendly and helpful if ever there has been a problem with any of my properties. I have faith in knowing ...
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“Dealing with the staff of Underwoods, Wellingborough has been a ......”

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Oct 16,2011
Minithumbup
By: 'WSD'
Oct 16,2011
10 people found
this helpful
Dealing with the staff of Underwoods, Wellingborough has been a pleasure. I have lived at my rented property for over two years now and whenever there is a problem they have been helpful and if a maintenance job is required they have always sorted it ...
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“WE HAVE BEEN USING UNDERWOODS FOR ALL OUR LETTINGS FOR ......”

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Oct 15,2011
Minithumbup
By: 'JAMES'
Oct 15,2011
10 people found
this helpful
WE HAVE BEEN USING UNDERWOODS FOR ALL OUR LETTINGS FOR A NUMBER OF YEARS BECAUSE OF THE EFFICIENT COURTEOUS MANNAR SHOWN TOWARDS US AND WE BELIEVE TO OUR TENANTS. ALWAYS HELPFULL AND WILLING TO ASSIST WHERE POSSIBLE...
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“Excellent customer service, always keen to help, good response times. ......”

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Oct 15,2011
Minithumbup
By: 'Louise'
Oct 15,2011
10 people found
this helpful
Excellent customer service, always keen to help, good response times. Been with them since 2004 and wouldn't change...
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“I have used Underwoods Town and County for over 6 years. ......”

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Oct 14,2011
Minithumbup
By: 'Atwal'
Oct 14,2011
10 people found
this helpful
I have used Underwoods Town and County for over 6 years. Unlike most landlords I am carefree, knowing that the team at Underwoods Town and County are managing my portfolio on a daily basis. The fully managed service is great, as it means I can focus ...
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“I have been a satisfied landlord since the Company came ......”

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Oct 14,2011
Minithumbup
By: 'Hazel'
Oct 14,2011
10 people found
this helpful
I have been a satisfied landlord since the Company came under new management some 10+ years ago. The secret to satisfaction, which ever side of the transaction you are sitting, is common sense. As a landlord I have a duty to provide a property fit for ...
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“I have dealt with many agents over the years and ......”

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Oct 14,2011
Minithumbup
By: 'Daddyrib'
Oct 14,2011
10 people found
this helpful
I have dealt with many agents over the years and Underwoods have surpassed all of them. They have looked after my property extremely well, carefully chose my tenants (after consulting me), regular visits, kept me fully informed and always paid the rent into my account ...
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“I have scanned through some of the other reviews on ......”

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Oct 14,2011
Minithumbup
By: 'Steven'
Oct 14,2011
10 people found
this helpful
I have scanned through some of the other reviews on here and I must say that the negative tenant reviews are somewhat typical! I rented through Underwoods Town and County while working for another agent in the town, so I understand first hand how difficult ...
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“I am a first time Landlord and I can safely ......”

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Oct 14,2011
Minithumbup
By: 'Happy'
Oct 14,2011
10 people found
this helpful
I am a first time Landlord and I can safely say the staff at Underwoods Town and County have made this a very positive and painless experience. They are proactive in their communication and have gone through a very clear and concise hand holding exercise ...
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“Brilliant service from Underwoods Town & County. We put our house ......”

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Oct 14,2011
Minithumbup
By: 'CM'
Oct 14,2011
10 people found
this helpful
Brilliant service from Underwoods Town & County. We put our house on the market on the Wednesday and had sold by the Saturday. We got viewings straight away and the agent went that extra mile, printing out information for us and being generally very helpful. Would ...
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“i have rented a property with underwoods for 3 Years i ......”

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Oct 12,2011
Minithumbup
By: 'HB1803'
Oct 12,2011
9 people found
this helpful
i have rented a property with underwoods for 3 Years i always found staff to be helpful and proffesional . they even arranged a whole new kitchen re fit for me with minimal disruption. i would recommend them to all my friends after having rented through other ...
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“I would never use this agent again(UNDERWOODS TOWN AND ......”

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Aug 04,2011
Minithumbdown
By: 'Flat'
Aug 04,2011
39 people found
this helpful
I would never use this agent again(UNDERWOODS TOWN AND COUNTY). For 2 years, I complaint about the heater doesnt work properly and I had to use electric fan heater which cost me the bills and they never taken care of that. The bulbs were already ...
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What agent could do to change your mind?
For 2 years, they had left me without any customer support, what do you think could change my mind?
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By: Director
Sep 13, 2011
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When a tenant has signed the Inventory & Schedule of Condition at the start of the tenancy there is an opportunity to agree or disagree with it. Complaining about the findings at the end of a tenancy is difficult to come to terms with, particularly when the tenant and the landlord are invited to attend. We find tenants agree with the findings then do not wish to pay reasonable costs to the landlord. We are sorry the this tenant is disappointed but let us not forget that tenants are not consum ...

“They are rubbish would never let with them again. Have ......”

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Mar 30,2011
Minithumbdown
By: 'ST'
Mar 30,2011
40 people found
this helpful
They are rubbish would never let with them again. Have been with them for 2 years only because the landlord allows us to have our dog and he also allows us to decorate. If we have a problem the Wellingborough branch won't do nothing to help, ...
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“Would definately use again, hassle free move.Thanks Underwoods!!...”

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Jan 08,2011
Minithumbup
By: 'Lil'
Jan 08,2011
9 people found
this helpful
Would definately use again, hassle free move. Thanks Underwoods!!...
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“I have rented property through 3 estate agents in the past ......”

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Sep 17,2010
Minithumbdown
By: 'cobblers74'
Sep 17,2010
41 people found
this helpful
I have rented property through 3 estate agents in the past and Underwoods have been by far the worst of the 3. On the face of things they appear to be a professional, well staffed and a knowledgeable company. Once you become a tenant they become expensive, ...
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By: ST
Mar 30, 2011
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I completely agree with every thing that you have said. I have had the exact same experience with them and I would never let with them again. ...

“I found them friendly and informative and was found a ......”

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Apr 28,2010
Minithumbup
By: 'JP'
Apr 28,2010
8 people found
this helpful
I found them friendly and informative and was found a suitable property for buy to let almost immediately. The sale was smooth and tenants were found before the sale had completed! Great service....
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Underwoods Town & County, Northampton NN1 1JA



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