Thomas James Estate & Letting Agents
Ruddington, NG11
4.5/5, 137 reviews
89% recommended
91% sales valuation accuracy
97% sales fee satisfaction
Thomas James is an independent Estate Agent, established in 2003, with high profile offices in prime locations, perfectly placed to cover the popular Nottinghamshire suburbs, City and villages, the attractive hamlets and villages throughout Rushcliffe and the Vale of Belvoir, and to reach further afield into the countryside of north Leicestershire ... show more Thomas James is an independent Estate Agent, established in 2003, with high profile offices in prime locations, perfectly placed to cover the popular Nottinghamshire suburbs, City and villages, the attractive hamlets and villages throughout Rushcliffe and the Vale of Belvoir, and to reach further afield into the countryside of north Leicestershire and east Derbyshire.

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Latest Reviews

View all Reviews 137
23rd Jun 2023
reviewed by 'Lydia'
“I would highly recommend Thomas James Ruddington. Carla is wonderful, super professional and put me completely at ease guiding me ......”
20th Jun 2023
reviewed by 'Mr Singh'
“Carla was absolutely fantastic with us from start to finish. Really looked after us ever step of the way with ......”
5th Jun 2023
reviewed by 'David Brown'
“Carla was very positive and proactive from the outset and very efficient in her responses to any questions.They marketed ......”
30th May 2023
reviewed by 'Hazel'
“We have had such a positive experience with Thomas James. Carla has been so helpful every step of the way ......”
10th May 2023
reviewed by 'Lewis'
“Unbelievable level of service with helpful advice and I left feeling like I’d just made a friend! Outstanding. Thank ......”
17th Apr 2023
reviewed by 'Epworth-Tew'
“Carla has been amazing throughout the whole process for us. Any questions we had were never a problem. Always there ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 14:00
  • Sunday: Closed
Address

Thomas James Estate & Letting Agents
20 High Street
Ruddington
Nottinghamshire
NG11 6EH
0115 984 4660

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 91% 97% £101,500 £3,200,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
11 0 8 10 64 2 38 1 1 2
Areas covered
  • NG11
  • NG12
  • NG2
  • LE12
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
Latest Properties

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Cotgrave, NG12
Derby, DE74
Ruddington, NG11
Shirebrook, NG20

“Thomas James were fantastic with the sale of our property, ......”

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Jan 31,2018
Minithumbup
By: 'Lorna'
Jan 31,2018
0 people found
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Thomas James were fantastic with the sale of our property, they were never pushy and always kept us up to date with what was going on. Jenny was really professional and friendly when valuing the house and it made us feel really confident about handing ...
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Comment on agent fees
They were very competitive with fees and although not the cheapest we were offered for the quality of the service it was worth the very small amount extra
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“All the team at Thomas James were friendly yet very ......”

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Dec 15,2017
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Denise
By: 'J'
Dec 15,2017
0 people found
this helpful
All the team at Thomas James were friendly yet very professional. Communication overall was first rate. Our buying/ selling process was prolonged and stressful, but Denise and Lauren were very proactive and their excellent communication skills ensured a successful purchase and sale...
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Comment on agent fees
acceptable
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“Helen kept me informed all they way through the process ......”

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Oct 25,2017
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Helen
By: 'Scarlet'
Oct 25,2017
0 people found
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Helen kept me informed all they way through the process - very good service - thank you....
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Comment on agent fees
Agent fees - value for money
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“Excellent service and communication from Helen during very prolonged buying ......”

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Oct 19,2017
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Helen
By: 'Roger'
Oct 19,2017
0 people found
this helpful
Excellent service and communication from Helen during very prolonged buying time due to long chain. Very good at following up queries and details....
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“I bought a property that was being marketed by Thomas ......”

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Jul 16,2017
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By: 'SBasson'
Jul 16,2017
0 people found
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I bought a property that was being marketed by Thomas James, Ruddington. Throughout the long process, that ran over a number of months, Thomas James managed the selling process really well. They kept me up to date with progress on their side in very timely ...
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“Thomas James were excellent throughout the sale process. They kept ......”

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Jun 22,2017
Minithumbup
By: 'Matt'
Jun 22,2017
0 people found
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Thomas James were excellent throughout the sale process. They kept on top of everything, nudging when needed, but without being pushy. They're very friendly, and we were very happy with the service....
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N/A
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“Helen provided us with a great service keeping us informed ......”

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Jun 06,2017
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Helen
By: 'Alex'
Jun 06,2017
0 people found
this helpful
Helen provided us with a great service keeping us informed through out. I couldn't have asked for a better exchange and she made the move very smooth helping us get the price we wanted....
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Comment on agent fees
The fee was very reasonable
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“Lauren was very helpful and supportive on our house buy. ......”

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Mar 16,2017
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Lauren
By: 'Jamie'
Mar 16,2017
1 people found
this helpful
Lauren was very helpful and supportive on our house buy. We had difficult buyers and Lauren and the team looked after us and kept us well informed....
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“Thoroughly recommended, very friendly and helpful throughout the whole process ......”

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Dec 28,2016
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Wanda
By: 'Blades'
Dec 28,2016
1 people found
this helpful
Thoroughly recommended, very friendly and helpful throughout the whole process selling our property. Frequent updates and following up matters quickly meant that we were always aware of the current status of our dealings at all times. Any issues/discrepancies were dealt with in a timely ...
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Comment on agent fees
Good - Very reasonable
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“I would strongly recommend local sellers to use Thomas James.......”

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Dec 18,2016
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Lauren
By: 'Ruth'
Dec 18,2016
1 people found
this helpful
I would strongly recommend local sellers to use Thomas James.this company knows the market extremely well and have excellent strategies for securing a quick sale. They work hard and offer a personal,professional service. They make it their business to have a hands on ...
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Comment on agent fees
Fees were reasonable compared with other companies
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“We recently bought a house being marketed by Thomas James, ......”

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Nov 14,2016
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Lauren
By: 'HappyInRudd'
Nov 14,2016
1 people found
this helpful
We recently bought a house being marketed by Thomas James, and also sold ours through them. The whole process was carried out professionally and efficiently. Even though it was a large chain we managed to reach completion in 9 weeks and we were especially pleased with ...
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Comment on agent fees
As expected and all agreed upfront.
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“Rosemary and I have been very satisfied with service which ......”

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Nov 04,2016
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Wanda
By: 'Colin'neux'
Nov 04,2016
0 people found
this helpful
Rosemary and I have been very satisfied with service which we received from Thomas James. We found them to be very professional and yet personable and available....
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Comment on agent fees
The agents fees were appropriate to the work they did.
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“Thomas James were simply great throughout our transaction. They were ......”

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Sep 19,2016
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Lisa
By: 'Shruti'
Sep 19,2016
0 people found
this helpful
Thomas James were simply great throughout our transaction. They were so proactive; they managed to get us a viewing the same day we put the house up for sale and managed to find us a buyer in 6 days. They also stayed in touch and helped ...
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Comment on agent fees
Very reasonable.
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“A very poor service. Miscommunication between the agents, sellers and ......”

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Sep 07,2016
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By: 'Carla'
Sep 07,2016
1 people found
this helpful
A very poor service. Miscommunication between the agents, sellers and myself. Agent changed half way through sale. Constantly had to chase for any information. Would never use again or recommend....
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“The team were simply excellent. They helped us achieve well ......”

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Aug 28,2016
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Lauren
By: 'olly'
Aug 28,2016
1 people found
this helpful
The team were simply excellent. They helped us achieve well over the value we thought we would get. Their communication was great and they helped have a buyer in 4 days (which was well beyond our expectations)....
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Comment on agent fees
fees were very competitive
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“Overall, I was pleased with their service for both my ......”

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Jun 20,2016
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Wanda
By: 'LO'
Jun 20,2016
1 people found
this helpful
Overall, I was pleased with their service for both my house sale and purchase. There was some delay for exchange/completion for the sale and the expected timescale for that could have been communicated more clearly, but everything went through eventually, and there were no ...
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“Denise visited promptly and gave full details of how they ......”

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Jun 13,2016
Minithumbup
By: 'Steve'
Jun 13,2016
1 people found
this helpful
Denise visited promptly and gave full details of how they sell a house, including an open day viewing and bid process, which was very helpful in concluding the sale. All staff were very helpful, and maintained communication very well, despite me being around the other ...
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Comment on agent fees
Very competitive
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“Was impressed with Thomas James from my first meeting with ......”

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May 30,2016
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Wanda
By: 'SueB'
May 30,2016
0 people found
this helpful
Was impressed with Thomas James from my first meeting with Jenny Mascari. Very professional and efficient. My later contacts with Lauren and Wanda didn't disappoint. They listened, they were pro-active and they empathised when we had problems. It wasn't an easy sale but thanks to ...
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Comment on agent fees
I was very happy until I received the bill from the solicitors. I thought they'd got it wrong - then I noticed the "plus VAT"!!
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“When we decided to move house we invited several local ......”

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Apr 15,2016
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Lisa
By: 'Ms'
Apr 15,2016
1 people found
this helpful
When we decided to move house we invited several local agents to value our home and help us search for somewhere to buy. Thomas James in Ruddington stood out from the start. Their staff are professional and knowledgeable about the local area and housing market ...
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Comment on agent fees
Competitive fees
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“Very good service given by all the members of staff ......”

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Apr 14,2016
Minithumbup
By: 'Dan'
Apr 14,2016
0 people found
this helpful
Very good service given by all the members of staff throughout the buying process. Also, very helpful with any queries that were raised with the property....
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N/A
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“Thomas James are possibly the rudest agent i have ever ......”

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Feb 02,2016
Minithumbdown
By: 'a.s'
Feb 02,2016
0 people found
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Thomas James are possibly the rudest agent i have ever come across to the point where the are overly confident. My...
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What agent could do to change your mind?
inflated fees
Attached Filesnbsp;
Comment on agent fees
inflated fees
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“We had previously had our property on the market with ......”

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Oct 29,2015
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Jenny
By: 'Happy'
Oct 29,2015
0 people found
this helpful
We had previously had our property on the market with two other agents. The first agent was city centre based and we felt that they were not geared up to sell properties in the country. The second agent was nearer to home (in a local ...
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“Wanda was very responsive and helpful at all times, giving ......”

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Oct 09,2015
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Wanda
By: 'Dan'
Oct 09,2015
0 people found
this helpful
Wanda was very responsive and helpful at all times, giving us advice when needed and regular updates. They also pushed to ensure we received the best price for our sale. I do think they are quite expensive though, and while the photos and property write-up ...
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“Really excellent service from Thomas James in selling our property. ......”

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Sep 03,2015
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Jenny
By: 'Matt'
Sep 03,2015
0 people found
this helpful
Really excellent service from Thomas James in selling our property. Without going in to excessive detail they worked hard over a relatively long period of time obtaining viewings and helping with communication between us and potential buyers. They carried out viewings for us on many ...
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“Thomas James were excellent throughout the buying process. Always contactable ......”

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Aug 19,2015
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Lauren
By: 'Giles'
Aug 19,2015
0 people found
this helpful
Thomas James were excellent throughout the buying process. Always contactable and kept up to date with the chain. In particular Lauren was helpful, polite and knowledgeable. An excellent experience....
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“Wanda was brilliant. She didn't waste time showing me properties ......”

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Jun 19,2015
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Wanda
By: 'Janice'
Jun 19,2015
0 people found
this helpful
Wanda was brilliant. She didn't waste time showing me properties that didn't fit my requirements. She listened to my feedback and finally found the perfect location for me....
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“Jenny, Wanda and the team were professional from the moment ......”

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Jun 17,2015
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Jenny
By: 'Sonia'
Jun 17,2015
0 people found
this helpful
Jenny, Wanda and the team were professional from the moment they valued the property. We felt that the whole team strived to obtain viewings, chase feedback, and get offers on our house. Jenny advised us on the most reliable buyer for our property and regularly ...
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“Really effcient and helpful. Pushed the sale through, dealing with ......”

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Jun 16,2015
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Jenny
By: 'Mel'
Jun 16,2015
0 people found
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Really effcient and helpful. Pushed the sale through, dealing with all parties solicitors in the chain effectively. Jenny was really helpful and professional. Also Rhonda, who stepped in and provided updates when Jenny wasnt available....
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“We accepted an asking price offer within 4 days of putting ......”

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Apr 01,2015
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Jenny
By: 'Jennie'
Apr 01,2015
0 people found
this helpful
We accepted an asking price offer within 4 days of putting the house on the market. Our onward purchase was also with TJEA. Jenny and Jack were extremely efficient, good at communicating, polite, friendly and organised. There was the odd difficulty with our buyers, and TJEA ...
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Comment on agent fees
We got a good deal with TJEA, as they matched the fee from when we were going to sell the year previously.
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“Wanda and team were great!They were efficient and really ......”

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Apr 01,2015
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Wanda
By: 'Dr'
Apr 01,2015
0 people found
this helpful
Wanda and team were great! They were efficient and really helpful when it came to organising extra things prior to purchase. Everything went smoothly and we completed within 2 months. They checked in regularly and were in contact with both sets of solicitors to help move ...
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Vendor Fees

No fees set.

Landlord Fees

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Tenant Fees

No fees set.
Last updated at 01/11/2022, 10:42 AM by Carolyn Hay
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:42 AM 01/11/2022 by Carolyn Hay

Awards won by Thomas James Estate & Letting Agents, Ruddington NG11 6EH



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