Thornley Groves
Altrincham, WA14
4.4/5, 84 reviews
86% recommended
100% sales valuation accuracy
100% sales fee satisfaction
94% lettings valuation accuracy
88% lettings fee satisfaction
Estate Agent - Residential Sales, Letting and Property ManagementMortgage Services show more Estate Agent - Residential Sales, Letting and Property Management
Mortgage Services

Contact Us

Latest Reviews

View all Reviews 84
17th Jul 2019
reviewed by 'Sach'
“*** tenants be aware of THORNLEY GROVE****Would give 0 out of 5, but it's not an option.So agreed a renewal of ......”
19th Sep 2018
reviewed by 'Prodicalmale'
“Have just renewed my lease only to be told it is now £135 instead of £65 that I have paid for the ......”
19th Jun 2018
reviewed by 'SL'
“It's the second or third time renting from Thornley Groves and we've just finished our tenancy with them. Never again ......”
17th Nov 2017
reviewed by 'Josh'
“Excellent all the way through the rental until it came to check out at which point they failed. The person ......”
13th Nov 2016
reviewed by 'Alty'
“Dealt with these two and Michele on odd occasions. Competent and helpful throughout recent reletting of property in Altrincham.By ......”
20th Sep 2016
reviewed by 'Nicola'
“Fantastic Estate Agent. Everything ran smoothly for me and my partner moving into our rented property. Clare Carpenter was brilliant..........”
Opening Hours
  • Monday: 08:30 - 18:00
  • Tuesday: 08:30 - 18:00
  • Wednesday: 08:30 - 21:00
  • Thursday: 08:30 - 18:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: 09:30 - 17:00
Address

Thornley Groves
16-18 Lloyd Street
Altrincham
Greater Manchester
WA14 2DE
0161 941 4111

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £21,950 £351,000
Lettings 94% 88% £500 £1,795
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
18 2 32 9 15 0 5 0 2 1
Areas covered
  • WA14
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS TDS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Altrincham, WA14
Didsbury, M20
Hale, WA15
Manchester, M2
Manchester M1, M1
Manchester Northern Quarter, M4
Sale, M33
Salford City Point, M3

“I found the work of Mr Plant in keeping me ......”

Share on :
Aug 31,2015
Minithumbup
By: 'susan'
Aug 31,2015
0 people found
this helpful
I found the work of Mr Plant in keeping me updated on the sale of my property very re-assuring.This was important to me as it took approx 3mths from accepting an offer on my house to exchange of contracts.Throughout this time Mr Plant ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From start to finish, the staff worked as a team. ......”

Share on :
Aug 31,2015
Minithumbup
By: 'sthomson'
Aug 31,2015
0 people found
this helpful
From start to finish, the staff worked as a team. Every member was professional and they exceeded expectations in providing an excellent service. The staff were always contactable and offered valuable advice and guidance. They were proactive in the marketing of the property....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have been dealing with Thornleygroves since buying my first ......”

Share on :
Aug 27,2015
Minithumbup
claim your profile
Tracey
By: 'Maureen'
Aug 27,2015
0 people found
this helpful
I have been dealing with Thornleygroves since buying my first house in 1999 with Tracey dealing with the sale. I can only commend her professionalism and expertise in her role as Sales Manager. She really makes you feel that she is with you all of the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very smooth experience, very helpful, Guided us in every way , ......”

Share on :
Aug 20,2015
Minithumbup
claim your profile
Tracey
By: 'Dr'
Aug 20,2015
0 people found
this helpful
Very smooth experience, very helpful, Guided us in every way , have to say Miss Tracey was exceptionally kind and very helpful, Would choose them again , highly recommended....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I bought and sold my properties on this occasion through ......”

Share on :
Aug 18,2015
Minithumbup
By: 'mal'
Aug 18,2015
0 people found
this helpful
I bought and sold my properties on this occasion through thornley groves and bought my last property through them too , they are highly professional with a friendly down to earth manner and I would definately use them again Doug recommended my current property to me ...
read full review
Comment on agent fees
excellant value
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have had numerous issues since moving into Gloucester drive ......”

Share on :
Aug 18,2015
Minithumbup
claim your profile
Scott
By: 'Mrs'
Aug 18,2015
0 people found
this helpful
We have had numerous issues since moving into Gloucester drive and have found Scott really helpful and professional. He has acted upon all our emails and continually updates you even if progress hasn't been made, his courteous approach means I have always known where things ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have dealt with Thornley groves for years in a ......”

Share on :
Aug 18,2015
Minithumbup
claim your profile
Charlene
By: 'Zoe'
Aug 18,2015
0 people found
this helpful
I have dealt with Thornley groves for years in a professional capacity but this is the first time that I dealt with them personally as a landlord. I have been thoroughly impressed by the professional manner in which they have looked after my property. We ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have a breakdown of the washing machine. When we ......”

Share on :
Aug 14,2015
Minithumbup
claim your profile
Scott
By: 'Mukta'
Aug 14,2015
0 people found
this helpful
We have a breakdown of the washing machine. When we contacted Scott he immediately actioned by liaising with the landlord and the company and arranged for a appointment with the company. The company representative arrived within 2 working days and helped resolve the issue. Scott was ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was looking for a property to rent out. The ......”

Share on :
Aug 12,2015
Minithumbup
By: 'Ian'
Aug 12,2015
0 people found
this helpful
I was looking for a property to rent out. The letting staff at Thornley Groves were really helpful- when I was considering what to buy they gave me advice on the type of properties that would rent easily and the rent I could expect to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“When moving in to the property, my partner and I ......”

Share on :
Aug 12,2015
Minithumbup
claim your profile
Scott
By: 'Dunlin'
Aug 12,2015
0 people found
this helpful
When moving in to the property, my partner and I discovered the property did not have any digital aerial installation. I spoke with one of your Agents, Scott George, and he was massively helpful by retaining half of the invoice back from the landlord/lady. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tom was the first person I dealt with at Thornely ......”

Share on :
Aug 07,2015
Minithumbup
claim your profile
Tracey
By: 'leyla'
Aug 07,2015
0 people found
this helpful
Tom was the first person I dealt with at Thornely groves, he came to my property and gave me a valuation, I was very pleased with the valuation. Tom was very professional, therefore I had no hesitation to sell my property with Thornley groves. My ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Tracey was excellent in helping us with the purchase of ......”

Share on :
Aug 06,2015
Minithumbup
claim your profile
Tracey
By: 'Danielle'
Aug 06,2015
0 people found
this helpful
Tracey was excellent in helping us with the purchase of our new home. She kept us informed throughout the process, I would highly recommend Tracey to anybody selling their home...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I bought my property through Thornley Groves Altrincham branch last ......”

Share on :
Jul 30,2015
Minithumbup
claim your profile
Scott
By: 'Karen'
Jul 30,2015
0 people found
this helpful
I bought my property through Thornley Groves Altrincham branch last July and had the opportunity to work in Ireland for 12 months. I decided to rent my property out for the duration which was also through Thornley Groves letting department. I cannot praise the staff enough, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had considerable work done on our property before letting ......”

Share on :
May 29,2015
Minithumbup
By: 'Carole'
May 29,2015
0 people found
this helpful
We had considerable work done on our property before letting it out. Kate worked relentlessly to ensure all the work was carried out to the highest standards, she also suggested design details to enhance the property, she project managed a whole new kitchen and serious ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Compliments to Thornley Altrincham on such great service. A friendly ......”

Share on :
Nov 14,2014
Minithumbup
By: 'Laura-Beth'
Nov 14,2014
0 people found
this helpful
Compliments to Thornley Altrincham on such great service. A friendly and professional team who are willing to go the extra mile!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“From day 1 I've received really bad service from Thornley Groves. ......”

Share on :
Jul 31,2014
Minithumbdown
By: 'AL'
Jul 31,2014
1 people found
this helpful
From day 1 I've received really bad service from Thornley Groves. I moved here from Finland last September to work in UPM, a Finnish paper company that has an office in Altrincham and I needed a place to stay somewhere nearby. I contacted Thornley Groves to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thornley Groves are the worst company ive ever had to ......”

Share on :
Jun 24,2014
Minithumbdown
By: 'L'
Jun 24,2014
2 people found
this helpful
Thornley Groves are the worst company ive ever had to deal with in my life! All they want is your money! No concept of customer service and not willing to help in anyway! Should have known from the minute they forgot to show up to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Never in my life have I dealt with such incompetent ......”

Share on :
Jan 24,2014
Minithumbdown
By: 'manchesteruk'
Jan 24,2014
1 people found
this helpful
Never in my life have I dealt with such incompetent idiots since being managed by Thornley Groves. The sales staff clearly have no qualifications whatsoever, hate their job and hate any tenant that calls with a problem. Since moving in to our nice modern ground ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I've never written a review before and I'm 30 years old ......”

Share on :
Aug 07,2013
Minithumbdown
By: '1st'
Aug 07,2013
2 people found
this helpful
I've never written a review before and I'm 30 years old however this company has compelled me to write one. Absolutely shocking! Was in a tennancy for 18 months and had, well only a couple of issues however Thornley Groves stretched them out enough it felt like ...
read full review
What agent could do to change your mind?
Been honest and upfront about everything from point of sale to completion. Be easy to deal with and sort out the issues you are paid to sort out.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I WAS a long time client of thornleys in altrincham ......”

Share on :
Feb 01,2012
Minithumbdown
By: 'KellyFE'
Feb 01,2012
2 people found
this helpful
I WAS a long time client of thornleys in altrincham but found their standards slipping. I was going to use another agent to let me property until I spoke to a new member of the team who persuaded me to stay, then proceeded to let ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: docgreenfingers
Feb 04, 2012
View all comments (1)
Does anyone know which cleaning contractors they use? Be interesting to find out. Especially if it's in house cleaning contracts! Maybe some ex emoyees will know. If you know or can whistle blow contact me. ...

“They are quite simply liars, and will do all they ......”

Share on :
Jul 18,2011
Minithumbdown
By: 'lived'
Jul 18,2011
2 people found
this helpful
They are quite simply liars, and will do all they can to cover up mistakes and can not be trusted. All they want is your money the service is disgusting. AVOID AVOID AVOID...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thornley Groves were without doubt the worst estate agents we ......”

Share on :
Nov 17,2010
Minithumbdown
By: 'Anon'
Nov 17,2010
3 people found
this helpful
Thornley Groves were without doubt the worst estate agents we encountered in the Altrincham area whilst searching for our house. The sales team made us feel uncomfortable by constantly pushing us to make an offer on a house. Their work ethos seems to be sell ...
read full review
Feature review Comments (1) Report abuse Print review
Was this helpful? Yes
By: lived
Jul 18, 2011
View all comments (1)
Agreed, they are awful, anyone using for houses buying or selling or letting, go somewhere else they are disgusting. ...

“Fantastic service - The staff are great and very professional. ......”

Share on :
Apr 07,2010
Minithumbup
By: 'Mr'
Apr 07,2010
0 people found
this helpful
Fantastic service - The staff are great and very professional. A 'total all round service'...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“...”

Share on :
Mar 23,2008
Minithumbdown
By: 'anonymous'
Mar 23,2008
1 people found
this helpful
...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 4:01 PM 01/12/2016 by Hannah Marsh

Awards won by Thornley Groves, Altrincham WA14 2DE



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn