95% sales valuation accuracy
98% sales fee satisfaction
82% lettings valuation accuracy
83% lettings fee satisfaction
I have been an estate agent for as long as I can remember well nearly 20 years now....and still love the role!!! The pleasure I get in handing keys to new owners cannot be compared with anything else. I have a good understanding on all property related matters, so if ...
show more
I have been an estate agent for as long as I can remember well nearly 20 years now....and still love the role!!! The pleasure I get in handing keys to new owners cannot be compared with anything else. I have a good understanding on all property related matters, so if anyone wants to ask for any advice on moving home, please call me.
Latest Reviews
17th Dec 2021
reviewed by 'Craig'
9th Dec 2021
reviewed by 'Courtney'
29th Sep 2021
reviewed by 'Fred'
13th Sep 2021
reviewed by 'Adams Family'
18th Aug 2021
reviewed by 'Regie'
Opening Hours
Address
The Property Experts
Friars House Manor House Drive
Coventry
West Midlands
CV1 2TE
02476 500000
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 95% | 98% | £65,000 | £30,010,000 |
| Lettings | 82% | 83% | £850 | £995 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 13 | 2 | 2 | 0 | 88 | 3 | 61 | 3 | 1 | 3 |
Areas covered
- cv1
- cv2
- cv3
- cv4
- cv5
- cv6
- cv7
- cv8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Images & Videos
Jan 12,2015
Jan 12,2015
3
people found
this helpful
this helpful
Having viewed over 15 properties over the past year and having some terrible service from agents not calling me back, not relaying offers I had almost lost hope in the whole process of finding a property let alone having a trouble free purchase. Within a few ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2015
Jan 12,2015
3
people found
this helpful
this helpful
Kane was fantastic, he listened to my needs, he knew what my budget was and he found me my dream home. I couldn't have done it without him.
I have heard some real nightmare stories, but my experience with Kane was a great one, he ...
read full review
read full review
Comment on agent fees
Reasonable and on par with competitors
Was this helpful?
Yes
Yes
Jan 12,2015
Jan 12,2015
0
people found
this helpful
this helpful
I chose to market my property with Newman because I really liked Ash when he originally came to value my house. Selling a property was new to me and Ash made it very easy . He was very professional and very trustworthy and not at all ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 12,2015
Jan 12,2015
0
people found
this helpful
this helpful
I was extremely happy with the service and feedback from Zeba and the team at Newman Estate Agents....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 11,2015
Jan 11,2015
0
people found
this helpful
this helpful
From the moment we expressed an interest in the property, to the day the contract was signed Ash at Newman were excellent. Keeping us updated of the progress of our purchase every step of the way and making sure to find out the information we ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 09,2015
Jan 09,2015
0
people found
this helpful
this helpful
Like other reviewers - I knew straight away that I had choosen the right estate agent - which is not an easy task. I really felt from the off set that Brendan was going to own the sale of my house - he was responsible ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 09,2015
Jan 09,2015
0
people found
this helpful
this helpful
Ash was very friendly, professional and really helpful when we were buying our house through Newmans. I don't have any complaints and would certainly recommend Ash for buyers in the area and to all my friends and family....
read full review
read full review
Was this helpful?
Yes
Yes
Jan 08,2015
Jan 08,2015
2
people found
this helpful
this helpful
I cannot praise Andy enough for his help with our house purchase. Since day one he has been more than helpful and is always at the other end of the phone/email when we needed him. He was willing to go above and beyond and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
0
people found
this helpful
this helpful
Myself and my wife approached Newmans estate agents to assist with the sale of our house and immediately knew we had made the right choice. Brendan, Linda and their colleagues were so helpful during the process, we knew we were in safe hands. Even when ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
0
people found
this helpful
this helpful
I was struggling to find an estate agent to sell my property as I was living in Dubai. After several bad experiences, I was recommended Brendan, who not only sold my property in a week, for full asking price, but helped with all the legal ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
1
people found
this helpful
this helpful
I would just like to thank Brendan for all of his help finding my new home. He was the only agent to stay in touch with me after I had contacted 23 of them. Thank you Brendan...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 07,2015
Jan 07,2015
0
people found
this helpful
this helpful
I don't tend to write reviews, however one this specific occasion I felt it was necessary for the hard work and effort Craig has contributed in helping me to purchase a property.
I have built an excellent relationship with Craig and the sheer passion and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 17, 2015
View all comments
(2)
I must say I have come across many sales agent over the last decade in buying , selling , and renting properties but Craig I felt to be a genuine guy , and always there to assist me and take calls out of hours, HE has a Natural ability in sales and customer service . I recently sold a propert but Newman service was appalling but if it wasn't for Craig I would of pulled out from the deal
I believe Craig should pursue his passion in setting his estate agent and I Strongly believe he will become s ...
Jan 06,2015
Jan 06,2015
0
people found
this helpful
this helpful
Zeba was very professional when it came to selling my house . She contacted the existing tenants, went through the selling process with me, and explained how long she thought it would take to sell the property . Overall I was very satisfied ....
read full review
read full review
Was this helpful?
Yes
Yes
Dec 28,2014
Dec 28,2014
0
people found
this helpful
this helpful
Fabulous service from Ash Malhotra throughout! I'm delighted with the service from him and Newman's - fast, efficient, friendly, helpful and a pleasure to deal with him from beginning to end...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 18,2014
Dec 18,2014
3
people found
this helpful
this helpful
it's very difficult to find the right estate agents, especially when your selling your home especially after the past bad experience we have experienced.
After our first meeting with Kane he was breath of fresh air when it come to estate agents we was professional ...
read full review
read full review
Comment on agent fees
were certainly getting a good service for the price
Was this helpful?
Yes
Yes
Dec 12,2014
Dec 12,2014
1
people found
this helpful
this helpful
I came to see Ash Malhotra regarding potential properties , his customer service was at a high standard and he never failed to keep me updated. I told him my requirements and Ash found me numerous homes that I loved . He was honest with certain properties ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 11,2014
Dec 11,2014
3
people found
this helpful
this helpful
In the industry of estate agents it's very difficult to find the right one, especially when buying as you have no choice on the matter. Having spoken to Kane on many occasions I can highly recommend his services. Newmans work on a commission basis and ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2014
Dec 09,2014
1
people found
this helpful
this helpful
Ash set out all our options and advised us that the best way to sell this property would be under auction. He explained the process and how it works as this was new to us. The branch kept us informed of what was going on ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2014
Dec 09,2014
1
people found
this helpful
this helpful
Ash was fantastic in selling my mother's property , we had a SOLD card come through the door with ash's direct line and a picture of a property he sold in the area . I made a call and he answered in one ring which was very ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2014
Dec 09,2014
1
people found
this helpful
this helpful
Delighted with the service, Ash could not have done more. He was prompt, courteous and, professional. Details of the property were quickly prepared and advertised. 4 offers received, where it was possible, he advised me of the prospective purchaser's ability to proceed quickly with the transaction. ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 09,2014
Dec 09,2014
1
people found
this helpful
this helpful
Ash assisted me very much in the purchase of a flat- as well as being prompt to answer the phone to me to set up the viewing and answer subsequent queries, he even went so far as to lie on the floor at one point ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 08,2014
Dec 08,2014
1
people found
this helpful
this helpful
I used ash to buy a property he was great , right from the viewing , he was on time , had all the facts and when we offered he got it tied up that same day , I have told all my friends about him and they are ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 08,2014
Dec 08,2014
1
people found
this helpful
this helpful
Ash was prompt in his initial contact which was appreciated, as we were very keen to get the house on the market. . He clearly explained the sale options available, and the brochure examples he brought were of a high quality and supported what he was ...
read full review
read full review
Comment on agent fees
Amazing
Was this helpful?
Yes
Yes
Nov 16,2014
Nov 16,2014
3
people found
this helpful
this helpful
We engaged Newman Sales and Lettings after looking at various agencies online. We liked what we saw in the way properties were handled. Our experience was great from the outset - from photographing the house to the way in which Newman agents brought clients to ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2014
Oct 21,2014
3
people found
this helpful
this helpful
Kane was instrumental in securing the property I really really wanted to buy despite stiff competition, for which I am extremely grateful. He was always available for updates and support and is an excellent 'all round' agent indeed. He looked after us very well and ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 23,2014
Jul 23,2014
0
people found
this helpful
this helpful
Darren was very helpful and available when viewing properties. However, the agents were difficult to contact during and after negotiation. The sales memo did not reflect the actual offer conditions. They declined to provide a record of the offer in writing. In the face of ...
read full review
read full review
What agent could do to change your mind?
I would have appreciated honesty and all agreements to be made in writing at the start, better communication and transparency. I am fully aware that the seller pays the agent's commission, but for a deal to work in everybody's best interests, the agent needs to be less biased. False promises do not go down well and marketing tactics in this case fell flat. A suggestion for Newman Estate Agents and for Kane in general would be to tailor their approach to the customer and deal fairly, openly and transparently when the customer asks, or face a no-win situation instead.Attached Filesnbsp;
Comment on agent fees
None involved.
Was this helpful?
Yes
Yes
Jul 24, 2014
View all comments
(1)
Our sales memorandum will outline a estimated exchange date but as you can appreciate this is subject to change. The seller's circumstances changed during the sale and we have done everything we can to accommodate both yours and the sellers requested exchange dates. The owners have even offered a £500 reduction on the price of their home for the 9 day delay in completion.
Over the last two days I have left messages for you and also emailed with no response, could you please get in touch to di ...
Apr 10,2014
Apr 10,2014
1
people found
this helpful
this helpful
Ash came and sold my mothers house for me and I could not have asked for a more honest agent , from the start he was professional and comfortable to get along with and we knew he would be the right agent to sell my mothers ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 08,2014
Apr 08,2014
0
people found
this helpful
this helpful
Great agent , got my house on the market with in a week was on the net and sold .
Would recommend ash to anyone who wants to sell for the best price . Trust him...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 07,2014
Feb 07,2014
0
people found
this helpful
this helpful
If you wish to sell your property I would recommend that you contact Linda Perry at Newman Property Services in Coventry. Linda is unlike any other estate agent I have used she is honest, reliable, friendly and works tirelessly for you until she achieves a ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 10,2014
Jan 10,2014
3
people found
this helpful
this helpful
After swapping to Newmans due to a bad experience with a previous agent, the difference was incredible. I would not hesitate to recommend this estate agent and in particular Kane who we dealt with. He was professional at all times and marketed the property to ...
read full review
read full review
Was this helpful?
Yes
Yes
Lorna Kermode
(26)
Rebecca
(10)
Mark Manning
(8)
James
(6)
Steve
(3)
Terry
(0)
Steve
(0)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Lettings Complaint
Procedure
1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.
4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.
5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.
6. If you are still not satisfied
with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides
Last updated at 12:37 PM 09/01/2018 by allAgents
Procedure
1. Please raise your complaint with the property manager or sales advisor that
is handling your case.
2. If the sales advisor /
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch.
3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.
4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.
5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.
6. If you are still not satisfied
with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP
7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides
