“Deany Harris, is an asset to the team and Organisation...”
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5 Star Review
Jun 07,2024
Sally
By:
'Jossy'
Jun 07,2024
Branch: Cambridge, 48-50 Woollards Lane
Services: Lettings (as a Tenant)
Rent PCM: £1550 Would you recommend?: Yes
Postcode: RM3
Branch: Cambridge, 48-50 Woollards Lane
Lettings (as a Tenant)
Rent PCM: £1550 Postcode: RM3
0people found this helpful
Deany Harris, is an asset to the team, she has shown high professionalism and empathy in her line of work. I was very distressed and upset, however, the other staff team were not helpful. Deany, listened to me, she took time out to help out ... read full review
“Friendly, professional and knowledgable team.......”
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4 Star Review
Mar 31,2023
Deborah
By:
'Soraya'
Mar 31,2023
Branch: Cambridge, 48-50 Woollards Lane
Services: Lettings (as a Landlord)
Rent PCM: £2000 Would you recommend?: Yes
Postcode: CB22
Branch: Cambridge, 48-50 Woollards Lane
Lettings (as a Landlord)
Rent PCM: £2000 Postcode: CB22
0people found this helpful
Friendly, professional and knowledgable team. The are aware of the property market. Deborah Hunt visited my property. She is very knowledgeable about the rental market. She helped me to organize the house for photo shoots and took excellent photos. I had many queries for my ... read full review
Worst experience with a letting agent in 20 years of being a landlady.
Don't trust them to perform a check-out service if you need a comprehensive service. Avoid at all costs.... read full review
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(1)
I can confirm this comment. The ‘professional’ was surprised that we were waiting at the property to accompany him. He had already just not turned up the first day he was due. He told us he likes to turn up unannounced. We soon discovered why. The check out service was shockingly bad. A few photos were clicked off. Damage was missed which we had to point out to him. We had to argue for damage to be included. He did not really appear to be interested. I would advise anyone to use ...
I recently requested Tuckers estate agents, in Histon to come and value my property. I WISH I HAD NEVER BOTHERED. There has been a catalogue of errors from start to finish (The property never sold) I have had numerous meetings with the team at the ... read full review
Branch: Ely, 16-18 Market Place Ely
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CB6
Branch: Ely, 16-18 Market Place Ely
Lettings (as a Landlord)
Postcode: CB6
0people found this helpful
I went in to Tucker Gardner to ask a few questions about buying a property to let. My questions were answered very thoroughly and then the agent came up with a few suggestions that I hadn't thought of that I should considered. He, James Moore, ... read full review
I have used TG for eight years to help run my small letting business, but lately found them to be very disorganised, unhelpful and unfriendly- bordering rude!
I needed to release a deposit and they were not too concerned, I had to continually call/email ... read full review
I never thought I would experience such a genuine person as Deborah Hunt. She saw the needs of my family and she helped me from day one. Very supportive and caring and I felt that she wanted me to have the right property for my ... read full review
“Received an 800 pound charge with no notification!...”
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1 Star Review
Jun 07,2022
By:
'Paul'
Jun 07,2022
Branch: Cambridge, 48-50 Woollards Lane
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: CB1
Branch: Cambridge, 48-50 Woollards Lane
Lettings (as a Landlord)
Postcode: CB1
0people found this helpful
As a landlord, received an 800 pound charge this month with no notification at all ! What else can I say to fill the minimum 20 words !... read full review
Reliable honest excellent customer service I would definitely recommend this company to anyone that's looking for rent as they are quick
I came across Natasha she was absolutely amazing really helpful excellent customer service skills... read full review
We had an appointment viewing with your agent Drew Carolan. On the day, Drew opened a steel fence on the driveway but didn't settle it stable so it hit out car and case a dent. Drew Carolan said he will contact us to proceed insurance ... read full review
This is the very worst estate agent I have ever used! Avoid like the plague! They never ever answer the phone and they advised that they had found a buyer, took the house off the market and over 4 months later, I discovered that the buyer, ... read full review
TG are by far the worst agency I have ever had the misfortune of dealing with. They were very disorganised and unprofessional. They didn't tell me the property needed more work before moving in until two days before my moving date, which meant I had ... read full review
TuckerGardner found great tenants for me. Kate-McFadzean gave excellent service: friendly and efficient and keeping me informed of progress. I would highly recommend TuckerGardner as letting agents.... read full review
TuckerGardner found great tenants for me. Kate McFadzean-Ferguson gave excellent service; friendly and efficient while keeping me informed of what was happening.
I would highly recommend TuckerGardner as letting agents.... read full review
“I would give 0 if possible.Not transparent a......”
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1 Star Review
Mar 15,2021
By:
'Eva'
Mar 15,2021
Branch: Cambridge, 48-50 Woollards Lane
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: CB2
Branch: Cambridge, 48-50 Woollards Lane
Sales (Prospective customer)
Postcode: CB2
1people found this helpful
I would give 0 if possible.
Not transparent and very unprofessional. They gave us wrong information and then never responded to our calls.... read full review
Branch: Cambridge, Bateman, House, Hills Road
Services: Sales (as a Vendor)
Sold price: £825000 Would you recommend?: Yes
Postcode: CB4
Branch: Cambridge, Bateman, House, Hills Road
Sales (as a Vendor)
Sold price: £825000 Postcode: CB4
1people found this helpful
I first spoke to Oliver Rivers about selling my property. He was very personable and organised everything. I requested 2 open days and left George Harrison in charge. He is a charming young man and very efficient - so efficient he sold the house. In these ... read full review
If I could give zero stars, I would. Make sure you’re rigorous with inventories and records.
They firstly messed us around with bills - told us to sign up to “Tilli”, our sign up didn’t go through, they then informed us that we ... read full review
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(1)
I am not surprised at all. They seem to have a pattern of behaviour with every tenant. the absolute worst. Sorry you had to go through this, I've been there and it was very stressful. ...
Branch: Cambridge, 48-50 Woollards Lane
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: CB21
Branch: Cambridge, 48-50 Woollards Lane
Sales (as a Vendor)
Postcode: CB21
4people found this helpful
Emails unanswered, telephone messages unanswered, no updates on our impending sale progress (it didn't progress - not even a single viewing despite a much reduced price, even though they told us they had people who would want to view this property). Don't waste your time ... read full review
I would give them 0 or even less, if possible. Useless useless and one more time useless. I would not use them even for free ! I am so shocked at the chaos, disorganization and lack of any common sense. And degree of arrogance from some of ... read full review
shittest agents! there is an inundation in our flat. they dont do anything. no hot water for months, water leaking throught the roof, carpet being fully damped..ETC... read full review
Branch: Cambridge, 48-50 Woollards Lane
Services: Lettings (as a Tenant)
Rent PCM: £1090 Would you recommend?: No
Postcode: CB22
Branch: Cambridge, 48-50 Woollards Lane
Lettings (as a Tenant)
Rent PCM: £1090 Postcode: CB22
2people found this helpful
An absolute shambles of a company. I rented via TG for 2 years, had problems from the get go with them. Firstly, issues with the house when I first moved in - only a handful of matters were resolved and ironically the ones that didn't really ... read full review
Rented from TG for 2 years. Whilst renting with them, they were OK, but we often had to ask questions two or three times to get an answer.
The main problem we have with them is that we left the property on March 4th 2020, and we ... read full review
I can’t even give them any rating
Shocking company
Disgusting behaviour from them don’t expect to get your deposit back at any time when you move out still waiting
They don’t reply to emails and there service is a joke.
How there ... read full review
Very Worst customer service. No response from property managers. I have been contacting them from last 9 months for property repairs which are left to be done at time of property handover. None of them respond. Tried every possible way called, emailed and raised a request ... read full review
Avoid !!!!! We were tenants for them for 8 years we moved out a month and 1 week ago still waiting for the deposit...They are trying to take 620.00 out of the deposit...Luckily my deposit have stepped in...Hopefully resolve the matter...Also house was never painted ... read full review
I moved out of my rental property on 16 March and am still awaiting my deposit. Someone else has moved into the property so Tucker Gardner currently have 2 deposits for the same property. I have emailed the agent Richard Levy several times with no response. Everything ... read full review
“I just wanted to say Thank You to Tucker Gard......”
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5 Star Review
Feb 25,2020
Deborah
By:
'Harvey'
Feb 25,2020
Branch: Cambridge, 48-50 Woollards Lane
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CB5
Branch: Cambridge, 48-50 Woollards Lane
Lettings (as a Tenant)
Postcode: CB5
0people found this helpful
I just wanted to say Thank You to Tucker Gardner (Deborah) . Recently we were searching for a rental property. At the time we were using at least 10 local companies - however only one other company beside TG mailed us with potential properties. It felt as ... read full review
Have used TG to manage our rental property for a number of years but quality of service, attentiveness and pro-activity other than for collecting fees in the last two years has markedly declined. I don’t blame individual members of staff as such because there ... read full review
Avoid them like the plague! Seems fine until you sign the tenancy agreement and pay the deposit, from then onwards they repeatedly fail to meet their responsibilities whilst continuing to charge full price. Extremely unprofessional, at least two staff have been very rude, they charge ... read full review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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