Symonds & Reading
Worthing, BN11
4.9/5, 209 reviews
99% recommended
95% sales valuation accuracy
96% sales fee satisfaction
89% lettings valuation accuracy
94% lettings fee satisfaction
Having traded since 1924, Symonds and Reading Estate Agents are the most established agents being the backbone of estate agency in Worthing and Ferring for almost 100 years. This family run, fiercely independent agents success is due to repeat and recommended business throughout the years.With a 5* customer service rating and ‘Best ... show more Having traded since 1924, Symonds and Reading Estate Agents are the most established agents being the backbone of estate agency in Worthing and Ferring for almost 100 years. This family run, fiercely independent agents success is due to repeat and recommended business throughout the years.
With a 5* customer service rating and ‘Best Estate Agent in West Sussex ‘ award, the enthusiastic company owners, Ian and Jo Ward and their highly motivated team will guide you through your property transaction with professionalism, knowledge, expertise and discretion.
Symonds Reading - Home

Opening Hours
Address

Symonds & Reading
5 Chatsworth Road
Worthing
West Sussex
BN11 1LY
01903 235623

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 95% 96% £39,500 £550,000
Lettings 89% 94% £575 £1,400
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
12 0 13 0 94 0 87 0 1 2
Areas covered
  • BN11
  • Worthing
  • BN12
  • Lancing
  • BN13
  • Littlehampton
  • BN14
  • BN15
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS DPS
Latest Properties

No Properties

“We were extremely pleased with the service supplied by this ......”

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Apr 27,2015
Minithumbup
Ian
By: 'Richard'
Apr 27,2015
1 people found
this helpful
We were extremely pleased with the service supplied by this agent, every question was answered immediately and we were helped in every way possible, from first introduction to completion. A very professional team reflecting the management....
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“We bought a 1 Bed flat with our daughter and found ......”

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Apr 08,2015
Minithumbup
Phil
By: 'Nigel'
Apr 08,2015
0 people found
this helpful
We bought a 1 Bed flat with our daughter and found Symonds & Reading a pleasure to deal with. Phil was great as getting back to us, keeping us informed of what was going on and chasing up the various parties to get the whole thing pushed ...
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“Being a small family owned business, you could not ask ......”

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Feb 06,2015
Minithumbup
By: 'Robert'
Feb 06,2015
1 people found
this helpful
Being a small family owned business, you could not ask for a more friendly service. All the staff are aware of what is happening and can deal with any questions should they arise. You are kept fully informed of progress at each stage of the ...
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Comment on agent fees
The fees are very good value for money, especially when taking into consideration the level of service that you are given.
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“Steve was fantastic from Start to finish. He negotiated fairly ......”

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Dec 19,2014
Minithumbup
By: 'Jeanne'
Dec 19,2014
1 people found
this helpful
Steve was fantastic from Start to finish. He negotiated fairly for me and saw the sale through smoothly, keeping me updated on a regular basis. It was a very stress free transaction partly due to his expertise. Laura also went beyond the call of duty ...
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Comment on agent fees
Fees were more than fair
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“Professional, helpful and easy to deal with; Angela was always ......”

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Dec 16,2014
Minithumbup
Angela
By: 'MR.'
Dec 16,2014
1 people found
this helpful
Professional, helpful and easy to deal with; Angela was always on-hand to advise, encourage and take away the pressures that purchasing a property entails. There is certainly no doubt that dealing with a smaller but well established company like Symonds and Reading had significant advantages, ...
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Comment on agent fees
A JOB WELL DONE, THANK YOU
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“We have dealt with Laura all the way through the ......”

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Dec 15,2014
Minithumbup
By: 'Jayne'
Dec 15,2014
1 people found
this helpful
We have dealt with Laura all the way through the purchase of our property. She has been very accommodating, efficient and extremely helpful, even with ensuring the property is to be cleared of rubbish before we move in. Would definitely recommend Laura °Å¸ËœÅ °Å¸ËœÅ ...
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“Phil Cole handled our house sale in a very professional ......”

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Dec 08,2014
Minithumbup
Phil
By: 'Caroline'
Dec 08,2014
1 people found
this helpful
Phil Cole handled our house sale in a very professional manor considering the sale dragged on for nearly a year. I found him to be friendly and he kept me updated at all times. I would recommend Symonds & Reading to all my friends. The sales ...
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“A huge thank you for dealing with our property sale . ......”

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Oct 22,2014
Minithumbup
By: 'Caz'
Oct 22,2014
1 people found
this helpful
A huge thank you for dealing with our property sale . It has to be one of the most stressful moves I have ever had. There were times when solicitor communications were poor , your staff particularly, Laura took all the emotion out of the situation and ...
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“What a fantastic team at the worthing office in particular ......”

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Sep 05,2014
Minithumbup
Phil
By: 'Denise'
Sep 05,2014
1 people found
this helpful
What a fantastic team at the worthing office in particular Phil Cole & Steve Boone. It has been an exceptional service of the highest quality. Personal, friendly & professional at all times. Over the last months they have gone above & beyond the call of duty. Excellent communication, ...
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Comment on agent fees
Excellent value for money
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“Stressful times - as moving and settling down can be ......”

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Aug 18,2014
Minithumbup
By: 'Dr'
Aug 18,2014
1 people found
this helpful
Stressful times - as moving and settling down can be - were turned into pleasure for me as I was lucky enough to be renting through Symonds Reading, and had Steve Boone in particular as my point of contact throughout the tenancy. Steve is always ...
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“This is the second property we have sold over a ......”

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Aug 14,2014
Minithumbup
By: 'Peter'
Aug 14,2014
0 people found
this helpful
This is the second property we have sold over a twelve month period. Although the market is difficult and we felt we negotiated a good fee, all at Symonds & Reading seemed to do their utmost to help make the process a smooth one. Our sales ...
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“All the dealings I have had with Symonds Reading where ......”

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Aug 06,2014
Minithumbup
By: 'Gayle'
Aug 06,2014
1 people found
this helpful
All the dealings I have had with Symonds Reading where very friendly but always very professional and kept me informed. I am purchasing a property through them, but if ever I decide to move I would definitely choose Symonds Reading to sell the property and ...
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“After buying our first property through Symonds Reading, we could ......”

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Jul 27,2014
Minithumbup
By: 'Kiera'
Jul 27,2014
1 people found
this helpful
After buying our first property through Symonds Reading, we could not fault them at all. The process took longer than we thought (through no fault of Symonds Reading) but we were kept up to date with the process almost everyday. Laura was on hand of ...
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“Double standards is the only way of describing my involvement ......”

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Jul 18,2014
Minithumbdown
By: 'Double'
Jul 18,2014
0 people found
this helpful
Double standards is the only way of describing my involvement with Symonds and Reading. We viewed a property on behalf of our son, which we liked a lot. He was on holiday in Wales and we telephoned him to advise contact with S&R ASAP. ...
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By: Jo Ward Director
Jul 25, 2014
View all comments (1)
As a company, we pride ourselves on our honesty and integrity and naturally we are very disappointed to receive this review. We did make Mr C aware that a viewing was to take place after the offer was received. We were unable to make contact with viewers within the 30 minutes of the offer being accepted their allotted viewing time. They in turn did make an offer which Mr C's son counter offered against. The seller chose to take the alternative lesser offer, as the buyers were in a better bu ...

“I have just completed a sale with Symonds and Reading ......”

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Jun 17,2014
Minithumbup
By: 'Celine'
Jun 17,2014
0 people found
this helpful
I have just completed a sale with Symonds and Reading worthing branch. I used them again as service levels several years ago were excellent when I purchased the property (I dealt with Ian Ward). Phil found me a buyer within one day of the property ...
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“Having just completed a flat purchase through Symond Reading, I ......”

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Jun 06,2014
Minithumbup
Phil
By: 'Amanda'
Jun 06,2014
0 people found
this helpful
Having just completed a flat purchase through Symond Reading, I would thoroughly recommend them. Phil worked extremely hard to secure the sale/purchase, even when things got a bit rocky further up the chain. He recognised how stressful the situation was and did everything in ...
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“From start to finish Symonds Reading were professional and friendly ......”

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May 16,2014
Minithumbup
Phil
By: 'Trev'
May 16,2014
1 people found
this helpful
From start to finish Symonds Reading were professional and friendly and always had our best interest in hand. We had our first dealings with Chris, who has now left the company, who was one of the main reasons of going with them in the first ...
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“When buying a property you normally have no choice in ......”

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May 08,2014
Minithumbup
Phil
By: 'Jacq'
May 08,2014
0 people found
this helpful
When buying a property you normally have no choice in the estate agent unless the vendor sells via multiple agents. I was very glad the vendor choose Symonds Reading. I found Phil to be warm and friendly whilst at the same time very professional. If ...
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“We were so delighted with the service that we received ......”

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Apr 25,2014
Minithumbup
Ian
By: 'Katie'
Apr 25,2014
0 people found
this helpful
We were so delighted with the service that we received right from start to finish. Our house sold in under 2 weeks with so many viewings. Symonds and Reading are not your typical estate agency. The whole team have a totally no nonsense approach, if they ...
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“The agent worked hard and effectively to bring the sale ......”

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Apr 20,2014
Minithumbup
By: 'Judith'
Apr 20,2014
0 people found
this helpful
The agent worked hard and effectively to bring the sale to a successful and fair conclusion when unexpected difficulties arose. We were kept well informed and the service provided was very professional and courteous....
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“My partner and I have recently bought a flat through ......”

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Apr 14,2014
Minithumbup
By: 'James'
Apr 14,2014
0 people found
this helpful
My partner and I have recently bought a flat through Symonds Reading and from initial viewing to completion they remained professional, courteous and diligent. Although principally employed to represent the vendor - we felt they were also sympathetic to our needs as buyers. They supplied ...
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“Very helpful and friendly advice and help from Laura Davies ......”

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Apr 10,2014
Minithumbup
By: 'Elizabeth'
Apr 10,2014
1 people found
this helpful
Very helpful and friendly advice and help from Laura Davies and Steve Trott. The sometimes difficult process of buying became straightforward and fast with their expertise. I would recommend them without hesitation to other buyers, and sellers, too....
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“From start to finish, we felt they were interested and ......”

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Apr 02,2014
Minithumbup
Ian
By: 'D.&'
Apr 02,2014
0 people found
this helpful
From start to finish, we felt they were interested and concerned...for us, which is a refreshing change from the usual image we all have of "estate agent attitude". When one sale fell through, they suggested that we raise the price as the market had ...
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“Phil and Steve Bolton assisted me to buy a property ......”

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Mar 28,2014
Minithumbup
Phil
By: 'Mrs'
Mar 28,2014
0 people found
this helpful
Phil and Steve Bolton assisted me to buy a property and all the way through the process they kept me informed, even if I got impatient and phoned them on a dialy basis, they were very kind, understanding and professional, shown interest, and kept chasing ...
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“Steve Boone assisted us through the whole process of buying ......”

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Mar 28,2014
Minithumbup
By: 'Diane'
Mar 28,2014
0 people found
this helpful
Steve Boone assisted us through the whole process of buying a property. He provided an efficient, friendly service, he always rang me back if he missed my call and kept me well informed. I've had dealings with other estate agents who just don't ring back ...
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“New to the UK system, so I greatly appreciated being ......”

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Mar 20,2014
Minithumbup
By: 'newcomer'
Mar 20,2014
0 people found
this helpful
New to the UK system, so I greatly appreciated being kept informed every step of the viewing and purchasing process. Chris was so good at replying to inquiries and keeping me informed of developments and provided me with recommendations for surveyor, solicitor etc. Although the ...
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“Not all estate agents are the same! From the initial ......”

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Feb 24,2014
Minithumbup
By: 'Anne'
Feb 24,2014
0 people found
this helpful
Not all estate agents are the same! From the initial valuation with Ian and subsequent customer support from Steve and the team, especially Laura, Phil and Chris, the experience has been excellent. The process has not been without a few ups and downs with the ...
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“The service from the team at Symonds Reading Worthing throughout ......”

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Feb 21,2014
Minithumbup
By: 'Carole'
Feb 21,2014
0 people found
this helpful
The service from the team at Symonds Reading Worthing throughout the process of our house sale recently was exceptional. We found them approachable and friendly. Steve and Laura who carried out the viewings were very professional and always provided prompt feedback. They kept us well ...
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“Symonds & Reading were recommended to me through a friend, I ......”

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Jan 29,2014
Minithumbup
By: 'Joanne'
Jan 29,2014
0 people found
this helpful
Symonds & Reading were recommended to me through a friend, I instantly felt that I would be in good hands. The initial consultations and valuations of my property with Chris really put my mind at rest about the selling process. They were so helpful and not ...
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“The service we received from Steve, Chris, Ian, Phil, & Laura ......”

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Jan 21,2014
Minithumbup
Ian
By: 'Cathy'
Jan 21,2014
0 people found
this helpful
The service we received from Steve, Chris, Ian, Phil, & Laura was nothing but of the highest standard. We would have no hesitation in recommending Symonds & Reading. The team worked hard on our behalf, are honest, and can be fully trusted which made selling our house ...
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Staff picture Phil
(47)
Staff picture Angela
(35)
Staff picture Ian
(34)
Staff picture Kirsty
(14)
Staff picture Charlotte
(5)
Staff picture Jo
(1)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the relevant Branch manager Ian Ward for Worthing or Roger Curtiss for Ferring at which point your complaint will be
escalated to one of our directors.
Last updated at 3:12 PM 19/07/2016 by Symonds & Reading - Worthing,

Awards won by Symonds & Reading, Worthing BN11 1LY



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