Streets Ahead
Crystal Palace, London, SE19
4.6/5, 796 reviews
93% recommended
80% sales valuation accuracy
67% sales fee satisfaction
Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling ... show more Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling by public transport, you can reach us through the main Crystal Palace railway station. Streets Ahead Crystal Palace cover property sales and lettings in and around the town.

Why Streets Ahead in Crystal Palace?


We have been serving clients in South East London for more than 25 years. We have over 90 property professionals working in our branches across London. Each of our offices is open 7 days a week for your convenience. Crystal Palace Estate agents provide services including property sales, lettings, investments, new buildings and land purchases.




Streets Ahead are multi-award winning estate agents. Since 2010 we have received 29 awards nationwide. We are most proud of our Sunday Times and The Times awards which are judged by property professionals. For 3 years in a row, we have been recognised with a gold medal in Best Customer Service. This award means everything to us since it reflects on our dedication, hard work, and training to provide the best possible tailored service to each client. Winning such titles helps us grown, hire the best staff and offer great development opportunities to retain our best staff members. Another award we are proud of is Silver in Property Management. Any lettings agency in Crystal Palace would argue that managing landlords and tenants is the hardest job. We are very happy to be recognized in the challenging work of property management.

Crystal Palace area guide


It is the main area where five London borough meets, including Croydon, Bromley and more. Crystal Palace has a busy central area, known as The Triangle, where you can find most of the towns trendy bars, restaurants, and shops. Most of the residential properties in the area are rental apartments in converted period houses, split level maisonettes, terraced houses and more. If you would like to find out about current properties available in Crystal Palace, do not hesitate to visit our website or contacts our estate agents branch directly.

Opening Hours
Address

Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 67% £250,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
141 19 481 31 35 0 42 0 41 6
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

No Properties

“We moved out of a property in Crystal Palace in ......”

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Jul 06,2011
Minithumbup
By: 'Daniel'
Jul 06,2011
2 people found
this helpful
We moved out of a property in Crystal Palace in late June. We were renting. The landlord asked three agents to visit. By far the most courteous, considerate, straightforward and just plain pleasant was Streets Ahead. They were also quickest off the mark, really keen ...
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“Jon Claustres of Street Ahead has been most helpful in ......”

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Jul 05,2011
Minithumbup
By: 'Linda'
Jul 05,2011
2 people found
this helpful
Jon Claustres of Street Ahead has been most helpful in finding a tenant for me and my sister. He acted quickly and efficiently and kept us well informed as to what was happening. A tenant was found very quickly and we were very pleased with ...
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“I have always found Streets Ahead to be very responsive ......”

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Jul 02,2011
Minithumbup
By: 'Cara'
Jul 02,2011
2 people found
this helpful
I have always found Streets Ahead to be very responsive and attentive. They found me tenants in two weeks and sorted all the paperwork. I would recommend them for letting and sales......
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“It was my first time renting a property and was ......”

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Jul 01,2011
Minithumbup
By: 'Monique'
Jul 01,2011
2 people found
this helpful
It was my first time renting a property and was abit aprehensive but John at Crystal Palace was very attentive informative and made me feel at easy throught the whole process. Whenever i called and he was away he would call me right back to ...
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“I found that Jon in lettings, was very helpful and ......”

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Jun 21,2011
Minithumbup
By: 'Paulette'
Jun 21,2011
2 people found
this helpful
I found that Jon in lettings, was very helpful and extremely patient with me. I am very fussy and he was very good in accomadating to my requirements. He always had a smile and was always bubbly. Great guy....
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“Jon was very helpful. Although we found a flat through ......”

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Jun 21,2011
Minithumbup
By: 'Tom'
Jun 21,2011
3 people found
this helpful
Jon was very helpful. Although we found a flat through another agency, Jon did seem very friendly and was quick to call when something suitable was available......
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“Excellent estate agents, our agent Jon from Crystal palace branch ......”

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Jun 20,2011
Minithumbup
By: 'The'
Jun 20,2011
1 people found
this helpful
Excellent estate agents, our agent Jon from Crystal palace branch always kept us up to date with properties and found us our perfect flat within a week! We have two young children so flat hunting was dificult and becoming strressfull and other agencies were useless ...
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“Fantastic and excellent service which I\'ve received from very ......”

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Jun 17,2011
Minithumbup
By: 'betty'
Jun 17,2011
2 people found
this helpful
Fantastic and excellent service which I\'ve received from very positive Jon Claustres. He was always giving to me a nice and welcoming atmosphere. Professional taking the time to understood what I was looking for and extremely helpful to meet my high expectations. I\'d ...
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“I have been delighted by the level of service received ......”

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Apr 16,2011
Minithumbup
By: 'Bernardo'
Apr 16,2011
2 people found
this helpful
I have been delighted by the level of service received from Matt Johnson, who was always quick to respond to any queries and was most helpful during my property search. Highly recommended!...
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“I moved in in September on a short hold assured ......”

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Mar 29,2011
Minithumbdown
By: 'Zuhib'
Mar 29,2011
3 people found
this helpful
I moved in in September on a short hold assured tenancy. The house heaters broke after a power surge as the house only has electric heaters and it took them two months to fix in which time I had to go to the doctors for ...
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“Terrible service ... I had to chase them so many times ......”

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Mar 20,2011
Minithumbdown
By: 'Cr0fan'
Mar 20,2011
3 people found
this helpful
Terrible service ... I had to chase them so many times and still never sent me any information. I have used them in the past and never thought the service was good, but now I will never go back. ...
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“I used Streets Ahead estate agent to help me rent/......”

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Mar 01,2011
Minithumbup
By: 'Pauline'
Mar 01,2011
1 people found
this helpful
I used Streets Ahead estate agent to help me rent/let my property. Whilst I was not successful in letting my property with Streets Ahead this was not their fault but mines. I was very impressed with Streets Ahead estate agent honesty, commitment, hard work ...
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“Streets Ahead are absolutely terrible.Throughout my move out, they ......”

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Feb 20,2011
Minithumbdown
By: 'Will'
Feb 20,2011
3 people found
this helpful
Streets Ahead are absolutely terrible. Throughout my move out, they misinformed me, the new tenant and the landlord. ***** is possibly the worst of all the agents. Absolutely clueless!!! They didn't tell the truth about the time an offer was made, they then said it was ...
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By: DB
Feb 23, 2011
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I totally disagree with this comment!! I approached Streets Ahead - Crystal Palace when everything was failing with an agent I had placed an advert with. I called them one day and explained my situation and that same day I had the Branch Manager in my flat (within the hour) who took the most amazing pictures and assured that they would do their best, which they did!! I found the company and all their staff very professional and felt that I was never too much trouble (I am a first time ...

“Nick at the Crystal Palace branch is an absolute star, ......”

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Feb 10,2011
Minithumbup
By: 'DJ'
Feb 10,2011
1 people found
this helpful
Nick at the Crystal Palace branch is an absolute star, always very helpful....
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“I purchased a property through Streets Ahead and they gave ......”

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Jan 31,2011
Minithumbup
By: 'Scott'
Jan 31,2011
2 people found
this helpful
I purchased a property through Streets Ahead and they gave me a fantastic service, Lucy even took calls out of hours to progress my offer. Once accepted Jayne has worked hard to keep communication between all parties, helped me as a first time buyer and ...
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“I received a very friendly, professional service from the Crystal ......”

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Jan 24,2011
Minithumbup
By: 'z'
Jan 24,2011
2 people found
this helpful
I received a very friendly, professional service from the Crystal Palace branch....
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“I can't recommend Streets Ahead more highly to anyone looking ......”

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Jan 19,2011
Minithumbup
By: 'Kellogs1979'
Jan 19,2011
2 people found
this helpful
I can't recommend Streets Ahead more highly to anyone looking to sell. They sold my flat within 2 weeks in a flat market. I was previously with another agent, but it sat with them for 2 months as they buyer quality didn't seem strong. I did pay .5% ...
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“We went away for a year and we got Streets ......”

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Nov 15,2010
Minithumbdown
By: 'Paxo'
Nov 15,2010
3 people found
this helpful
We went away for a year and we got Streets Ahead to rent out our place with the full management deal. The tenants moved out a week before we got back and when we went around there the place was a tip all dirty and ...
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By: bob hay
Nov 23, 2010
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Dear Paxo , i am extremely disappointed to read the review of your recent let through Streets Ahead & the unsatisfactory service that you encountered. I would be very pleased to investigate the matter in detail & I would be delighted to have the opportunity to discuss your complaint further , please feel free to contact me, regards Bob Hay ,Managing Director .. [email protected] ...

“They managed to make a mess of every single step ......”

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Nov 12,2010
Minithumbdown
By: 'Streets'
Nov 12,2010
3 people found
this helpful
They managed to make a mess of every single step of the process including, but not limited to, getting us copies of the references for our first (awful) tenants, losing the deposit for our second set of tenants, getting names and addresses wrong every time ...
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By: Streets Behind
Nov 12, 2010
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I can't help but notice that this site's moderator has removed the names of the SA employess who were reponsible for the king sized mess made. Well, look at the review below by Dhyana and you'll see two of the three names I originally mentioned. ...

“Having just received our completion date we are most glad ......”

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Nov 01,2010
Minithumbup
By: 'John'
Nov 01,2010
2 people found
this helpful
Having just received our completion date we are most glad that the 'octacle course' of buying a new property is at its final hurdle. Unlike our mortgage lenders Streets Ahead have been a refreshingly professional outfit from the word go. They were always patient to ...
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“The service was excellent.All staff excelled. We used their ......”

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Oct 29,2010
Minithumbup
By: 'Roy'
Oct 29,2010
2 people found
this helpful
The service was excellent.All staff excelled. We used their solicitor, Anthony Leonard and Tony Webb, the actual solicitor was most helpful. Special mention also to Jayne Best, administrator, who was prompt with queries and had a good customer manner at all times. In all, ...
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“Streets Ahead have consistently provided excellent customer service. Their staff ......”

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Oct 05,2010
Minithumbup
By: 'Dhyana'
Oct 05,2010
1 people found
this helpful
Streets Ahead have consistently provided excellent customer service. Their staff at the Crystal Palace site (Nick Durkin and Daniel Sarpong in particular) have gone above and beyond to find accommodation for me and have twice managed to find tenants for my flat when I wanted ...
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“I've been using Streets ahead from Crystal Palace since 1 and ......”

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Sep 15,2010
Minithumbup
By: 'cyrille'
Sep 15,2010
1 people found
this helpful
I've been using Streets ahead from Crystal Palace since 1 and a half year as i am renting my flat due to my transfer abroad.I am a retailer myself so i know well what a service to customer means and at the end of the ...
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“Management at the Crystal Palace branch have allowed a culture ......”

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Sep 12,2010
Minithumbdown
By: 'DrewKC'
Sep 12,2010
4 people found
this helpful
Management at the Crystal Palace branch have allowed a culture of poor customer service, no communication and tardiness to fester amongst their staff. Having seen a property that we were interested in through their Croydon branch we were (laughingly with reference to this website) encouraged ...
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Was this helpful? Yes
By: Gary O'Hare
Sep 22, 2010
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Andrew and Leigh, I am sincerely sorry that things didn't go well for you both. Bob Hay gave me your details straight away in my capacity as the Senior Complaints Partner as we want to hear all feedback,both good and bad and this is more often a great opportunity and chance to improve our service. Thank you for your email to me personally and i know we kept missing each other,i have kept your file firmly open as i do want to hear all your comments and put into place systems to avoid your issue ...

“We have sold our property with Strrets Ahead and they ......”

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Sep 10,2010
Minithumbup
By: 'Carmen'
Sep 10,2010
2 people found
this helpful
We have sold our property with Strrets Ahead and they were very good. A special thank you to Jayne Best the sales progressor, she was always there to answer queries, she was absolutely brilliant and I would definately recommend them....
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“With Sincere Thanks for going above the call of duty, ......”

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Aug 30,2010
Minithumbup
By: 'Karshan'
Aug 30,2010
1 people found
this helpful
With Sincere Thanks for going above the call of duty, I must commend Zoe Tickner from Streets Ahead in Crystal Palace for being exceptional in following through on her promises. With so many agents not worth their salt, I found dealing with Zoe a breath ...
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“I have been renting my flat through Streets Ahead on ......”

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Jul 29,2010
Minithumbup
By: 'Steve'
Jul 29,2010
1 people found
this helpful
I have been renting my flat through Streets Ahead on a rent collection basis for just over a year now and have been very happy with the service I have received. Nick has just found me my third tenant and each time the process has ...
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“Having recently rented a propeerty through Streets Ahead I had ......”

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Jul 21,2010
Minithumbup
By: 'MVP'
Jul 21,2010
1 people found
this helpful
Having recently rented a propeerty through Streets Ahead I had a mixed experince which would have been average if it hadnt been for Syreeta who despite being extremely busy and took the time to see it ran smoothly until the pre move in stuff started ...
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“I think that a sales progression team is an excellent ......”

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Jul 15,2010
Minithumbup
By: 'sue'
Jul 15,2010
3 people found
this helpful
I think that a sales progression team is an excellent idea. Jayne and Anne were extremely dedicated professional and helpful and prepared to go the extra mile for the customer. This made a difference when seeking a quick completion....
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“I have never been in the situation of selling and ......”

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Jul 09,2010
Minithumbup
By: 'Janet'
Jul 09,2010
2 people found
this helpful
I have never been in the situation of selling and buying a property before and was very apprehensive about the whole process. Jola from Crystal Palace valued my house, taking time to inform me about the market, what buyers wanted and realistic advice. John the ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Streets Ahead, London SE19 3AH



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