Stirling Ackroyd
Twickenham, TW1
4.8/5, 158 reviews
98% recommended
100% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
83% lettings fee satisfaction
Welcome to Townends Estate Agents, Twickenham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include: Twickenham, ... show more Welcome to Townends Estate Agents, Twickenham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include: Twickenham, Hampton, Hampton Hill, Hanworth, Isleworth, Osterley and St Margarets.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Twickenham and the surrounding areas, means we£re perfectly placed to sell or let your property.

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Latest Reviews

View all Reviews 158
10th Mar 2021
reviewed by 'stewart'
“A thoroughly professional team and service. Despite being a overseas landlord , nothing is too much trouble.The team are always ......”
15th Aug 2019
reviewed by 'Joanna'
“David has been exceptional in both his skill and understanding in finding me the right tenants for my property. As ......”
5th Aug 2017
reviewed by 'Sandeep'
“Andrejs was very helpful and updated us through the process of our buy . He was always available and answered any ......”
24th Mar 2017
reviewed by 'Shabir'
“This is the first time I've had contact with Aaron and he kept me well informed about about all negotiations. ......”
26th Jan 2017
reviewed by 'James'
“Very quick and efficient; viewed potential let at short notice after work and then when offer was phoned through it ......”
28th Oct 2016
reviewed by 'Gerry'
“Townends contacted me some 2 years ago and were patient awaiting my decision to sell my property recently.They were then ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
25 London Road
Twickenham
Middlesex
TW1 3SX
020 8891 6371

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £275,000 £807,500
Lettings 87% 83% £800 £3,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
42 1 63 1 22 0 22 0 6 1
Areas covered
  • TW1
  • Twickenham, Hampton, Hampton Hill,
  • TW2
  • Hanworth, Isleworth,
  • TW5
  • Osterley, St Margarets
  • TW7
  • TW10
  • TW11
  • TW12
  • TW13
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall Overall
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Letting agents
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“Very well organised branch and estate agent. Provided all the ......”

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Apr 03,2013
Minithumbup
By: 'Dr'
Apr 03,2013
5 people found
this helpful
Very well organised branch and estate agent. Provided all the necessary details and communicated to myself and the landlord in a professional manner. Overall very happy with the service provided. Chris Brookshaw went the extra mile to show me the different routes and times to ...
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“TIM WAS EXTREMELY HELPFUL AND PROFESSIONAL RIGHT FROM THE START. ......”

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Apr 02,2013
Minithumbup
By: 'Maurice'
Apr 02,2013
4 people found
this helpful
TIM WAS EXTREMELY HELPFUL AND PROFESSIONAL RIGHT FROM THE START. HE KEPT US WELL INFORMED ABOUT WHAT WAS HAPPENING AND REALLY WENT OUT OF HIS WAY TO ACCOMMODATE US. HE USED GREAT NEGOTIATIONG SKILLS TO REACH AN AGREEMENT BETWEEN TWO PARTIES WITH DIFFERENT INTERESTS....
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“Abdul and Chris both helped us a lot. Abdul answered ......”

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Mar 27,2013
Minithumbup
By: 'Catalin'
Mar 27,2013
5 people found
this helpful
Abdul and Chris both helped us a lot. Abdul answered my calls even on Sundays. We wanted to move early into the property and he made it happen....
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“Very friendly and efficient team working in lettings. The two ......”

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Mar 20,2013
Minithumbup
By: 'Simone'
Mar 20,2013
5 people found
this helpful
Very friendly and efficient team working in lettings. The two agents i dealt with were both extremely helpful and made the whole process of finding a rental property quick and easy. Top marks to lettings at Townends Twickenham!...
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“Abdul was very helpful at all times. He called me ......”

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Mar 16,2013
Minithumbup
By: 'Anne'
Mar 16,2013
5 people found
this helpful
Abdul was very helpful at all times. He called me frequently to keep me updated on the situation when he was showing prospective tenants around my flat last summer. Once he had found tenants, he kept me informed as to what was required of me, ...
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“Abdul was very helpful and very understanding, would definitely recommend ......”

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Mar 15,2013
Minithumbup
By: 'Laura91'
Mar 15,2013
6 people found
this helpful
Abdul was very helpful and very understanding, would definitely recommend townends to others as everyone in the office was really polite...
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“I would like to thank Abdul Miah, and his colleague ......”

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Mar 02,2013
Minithumbup
By: 'Mr'
Mar 02,2013
6 people found
this helpful
I would like to thank Abdul Miah, and his colleague Chris Brookshaw, for all their help in finding us our ideal home. Having visited numerous estate agents in and around Twickenham, we found Townends and their staff to be the most friendly and welcoming. We ...
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“Having dealt with innumerable estate agents over the years, Lisa ......”

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Mar 01,2013
Minithumbup
By: 'Stephen'
Mar 01,2013
6 people found
this helpful
Having dealt with innumerable estate agents over the years, Lisa Goggin stands out as by far the most professional, controlled, calm under pressure and with an amazingly positive and helpful attitude. She solved every issue promptly and with great aplomb. Some of these issues were ...
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“I have nothing but praise for the service i received ......”

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Feb 27,2013
Minithumbup
By: 'marie'
Feb 27,2013
7 people found
this helpful
I have nothing but praise for the service i received from Abdul at Townends, great attitude and passion shown and truley stood out from all the other agents in the town. will definately be using him again and will highly recommend his services. thank you!...
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“Abdul Miah helped us to secure the property that we ......”

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Feb 25,2013
Minithumbup
By: 'Martin'
Feb 25,2013
6 people found
this helpful
Abdul Miah helped us to secure the property that we are going to be renting at the end of March. He was very informative and helpful when we were viewing the property and gave us sound advice in terms of rental prices. During the initial ...
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“I was a first time tenant when meeting Abdul at ......”

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Feb 24,2013
Minithumbup
By: 'Julie'
Feb 24,2013
6 people found
this helpful
I was a first time tenant when meeting Abdul at Townends to view is property. My experience of working with Townends was as professional as you would expect, but it was the really friendly personal service of everyone I spoke to and the way Abdul ...
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“The service me and my girlfriend received from Abdul when ......”

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Feb 20,2013
Minithumbup
By: 'Sean'
Feb 20,2013
6 people found
this helpful
The service me and my girlfriend received from Abdul when viewing what will be our future home was excellent, he was friendly and helpful, being patient and not pushing us into renting our property. Special thanks also for coming early on a sunday on his ...
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“Abdul's honesty and integrity speaks volumes!! Due to personal reasons ......”

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Feb 19,2013
Minithumbup
By: 'Joanna'
Feb 19,2013
6 people found
this helpful
Abdul's honesty and integrity speaks volumes!! Due to personal reasons I had to rent my property out and return to New Zealand urgently. Abdul 's diligence and understanding found me worthy tennants within 48 hours whilst making the whole process appear stress free and effortless. Nothing ...
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“Myself and my partner are overall very pleased with the ......”

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Feb 18,2013
Minithumbup
By: 'Francesca'
Feb 18,2013
6 people found
this helpful
Myself and my partner are overall very pleased with the advice and help recieved by Chris and Abdul. They both went the extra mile to help our family in securing our chosen property which is incredibly reasuring as we are first time tenants. So great ...
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“Great service received by Abdul and Chris, very professional attitude ......”

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Feb 11,2013
Minithumbup
By: 'marcus'
Feb 11,2013
6 people found
this helpful
Great service received by Abdul and Chris, very professional attitude and always kept me informed when ever new properties become availed. Abdul and Chris are a true example of what estate agents should be like, great team work and upbeat approach and would definitely use ...
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“Abdul was extremely efficient,helpful & readily available.However what we ......”

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Feb 07,2013
Minithumbup
By: 'Fi'
Feb 07,2013
6 people found
this helpful
Abdul was extremely efficient,helpful & readily available.However what we most appreciated was his honesty and dedication to his role in our search & eventual move in.He made the process as stress free as possible...
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“Abdul was very professional and friendly and has helped us ......”

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Feb 04,2013
Minithumbup
By: 'Louise'
Feb 04,2013
6 people found
this helpful
Abdul was very professional and friendly and has helped us the whole way any questiones he has answered and come back to with the relevant information. Higly recommend Abdul and very good at what he does....
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“We used Townends plus several other estate agents while looking ......”

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Feb 01,2013
Minithumbup
By: 'Perry'
Feb 01,2013
7 people found
this helpful
We used Townends plus several other estate agents while looking for a flat in Twickenham. We found that Abdul from Townends was the most helpful and reliable of all the agents we dealt with. Abdul and his team were not pushy and were always happy ...
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“Received an excellent service from Abdul at the Twickenham office. ......”

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Jan 28,2013
Minithumbup
By: 'Atter'
Jan 28,2013
6 people found
this helpful
Received an excellent service from Abdul at the Twickenham office. My current tenants decided to move at short notice and wanted to end the rental contract early. Abdul managed the full termination process keeping all parties informed of the progress. He also managed to find ...
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“Abdul has done a good job finding a flat for ......”

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Jan 27,2013
Minithumbup
By: 'Cristina'
Jan 27,2013
0 people found
this helpful
Abdul has done a good job finding a flat for us as quick as we wanted. He explained to us every detail about the tenancy agreement and tried to make it easy. He knows his job and enjoys doing it. We are glad he is ...
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“Abdul was so helpful he found somebody within two days ......”

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Jan 18,2013
Minithumbup
By: 'Mrs'
Jan 18,2013
7 people found
this helpful
Abdul was so helpful he found somebody within two days which was great he always returned my calls and I will only use Townends when ever I need to rent my flat some agents are not there for you he really was that's what made ...
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“Efficient, friendly service. Sensible advice on pricing. Regular feedback after ......”

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Jan 18,2013
Minithumbup
By: 'Gareth'
Jan 18,2013
7 people found
this helpful
Efficient, friendly service. Sensible advice on pricing. Regular feedback after viewings. Abdul was in regular contact and always returned calls. I dealt with Breda less but she even offered to interrupt her weekend to go to the property to liaise with contractors. Property was let ...
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“Let the property quickly and efficiently. Agreed not to charge ......”

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Jan 12,2013
Minithumbup
By: 'Tony'
Jan 12,2013
3 people found
this helpful
Let the property quickly and efficiently. Agreed not to charge fees for renewal, only the cost of an updated tenancy agreement....
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“A great pleasure in dealing with Townends. Abdul was outstanding ......”

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Jan 12,2013
Minithumbup
By: 'G'
Jan 12,2013
7 people found
this helpful
A great pleasure in dealing with Townends. Abdul was outstanding from start to finish, he found me the right client within a very short time. All paperwork was dealt with smoothly and efficiently. I would use their services again in the future....
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“Abdul responded quickly, found three prospective tenants and recommended one ......”

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Jan 12,2013
Minithumbup
By: 'Marion'
Jan 12,2013
3 people found
this helpful
Abdul responded quickly, found three prospective tenants and recommended one which we accepted. He was friendly and helpful all the way through the process. Paperwork has to be done by head office and there is a web-based contracts process but head office staff were responsive ...
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“I would like to express that the service from all ......”

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Jan 09,2013
Minithumbup
By: 'Abdul'
Jan 09,2013
6 people found
this helpful
I would like to express that the service from all the Townsend staff is highly professional and a credit to themseleves for what I thought was going to be a very stressful experience was in fact not. From my fist meeting with Ali I have ...
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“Abdul was very helpful throughout the process to find me ......”

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Dec 21,2012
Minithumbup
By: 'Tom'
Dec 21,2012
5 people found
this helpful
Abdul was very helpful throughout the process to find me a tenant. he kept in touch regularly so that I always knew what was going on, and got me the price I wanted. I would recommend him to prospective landlords....
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“What a great experience with Abdul. Very knowledgeable, thorough, honest ......”

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Dec 17,2012
Minithumbup
By: 'Unexpected'
Dec 17,2012
6 people found
this helpful
What a great experience with Abdul. Very knowledgeable, thorough, honest and dependable. Sets realistic expectations and delivers what he says he will. I also spoke with Breda a few times and I also found her to be very efficient and knowledgeable. A very good experience ...
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“As a landlord I have used several estate agents before ......”

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Dec 17,2012
Minithumbup
By: 'Imran'
Dec 17,2012
5 people found
this helpful
As a landlord I have used several estate agents before but have found Townends to be the most efficient and reliable. The latest agent who let out my flat Abdul Miah was very polite and extremley helpful. The recent exchange of tenants has been very ...
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“I consider myself and my little daughters very lucky to ......”

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Dec 14,2012
Minithumbup
By: 'Emma'
Dec 14,2012
5 people found
this helpful
I consider myself and my little daughters very lucky to have found Abdul Miah to help us secure a property in Twickenham. My situation as a prospective tenant was not a straight forward one and many obstacles had to be overcome. With his help, professionalism ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:26 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, Twickenham TW1 3SX



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