100% sales valuation accuracy
100% sales fee satisfaction
87% lettings valuation accuracy
83% lettings fee satisfaction
Welcome to Townends Estate Agents, Twickenham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include: Twickenham, ...
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Welcome to Townends Estate Agents, Twickenham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.
Areas we cover include: Twickenham, Hampton, Hampton Hill, Hanworth, Isleworth, Osterley and St Margarets.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Twickenham and the surrounding areas, means we£re perfectly placed to sell or let your property.
Areas we cover include: Twickenham, Hampton, Hampton Hill, Hanworth, Isleworth, Osterley and St Margarets.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Twickenham and the surrounding areas, means we£re perfectly placed to sell or let your property.
Latest Reviews
10th Mar 2021
reviewed by 'stewart'
15th Aug 2019
reviewed by 'Joanna'
5th Aug 2017
reviewed by 'Sandeep'
24th Mar 2017
reviewed by 'Shabir'
26th Jan 2017
reviewed by 'James'
28th Oct 2016
reviewed by 'Gerry'
Opening Hours
Address
Stirling Ackroyd
25 London Road
Twickenham
Middlesex
TW1 3SX
020 8891 6371
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £275,000 | £807,500 |
| Lettings | 87% | 83% | £800 | £3,350 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 42 | 1 | 63 | 1 | 22 | 0 | 22 | 0 | 6 | 1 |
Areas covered
- TW1
- Twickenham, Hampton, Hampton Hill,
- TW2
- Hanworth, Isleworth,
- TW5
- Osterley, St Margarets
- TW7
- TW10
- TW11
- TW12
- TW13
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Nov 23,2015
Nov 23,2015
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Very quick and efficient service - a suitable tenant was found less than a week after being advertised and all the paperwork completed in time for them to move in little more than a week later. The process could not have gone more smoothly....
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Nov 18,2015
Nov 18,2015
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Katie was excellent and helped everything run smoothly. She was very professional and answered all our questions perfectly. Would definatly use Townends again.....
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Nov 18,2015
Nov 18,2015
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Very professional, efficient service. Enabled a very quick turnover of potential tenant viewings and also of the new tenants moving in. Highly recommend!...
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Nov 12,2015
Nov 12,2015
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Excellent communication and very good knowledge of local property market,
Paperwork quickly dealt with and liaison between parties also very good.
Would recommend to any of my neighbours and family....
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Nov 11,2015
Nov 11,2015
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Katie was very helpful. She responded quickly to my queries and followed up with me to gauge my interest after the appointment....
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Nov 11,2015
Nov 11,2015
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I would like to commend Townends (specifically Jenna) for helping me process and move into a new apartment.
Having seen a property online, Townend's were accomodating in letting me see the property within the same day. My liaison, Jenna, met me at the property and ...
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Comment on agent fees
It would be good to understand what the agency admin fees are specifically for (broken down) and have these upfront on a website.
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Nov 05,2015
Nov 05,2015
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Jenna has been very efficient and helpful in finding us tenants for our rental property. Her valuation of the potential rental income was spot on and she has been great at woking with our tenants on our behalf. I have faith in Jenna's ability to ...
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Nov 01,2015
Nov 01,2015
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Very polite and efficient communication, also our property needs were matched very well. I would certainley recommend Townsends to a friend....
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Oct 28,2015
Oct 28,2015
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I put my rental property on with Jenna at Townends and within 5 days she had found the perfect tenant at the full asking price. They moved in within 5 days of me accepting the offer and the service from start to finish was exceptional. I would ...
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Oct 24,2015
Oct 24,2015
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First class experience form initial conversation all the way through to initial receipt of rents on our fist months from tenants. This happened very quickly and efficiently.
The level of interaction was ideal, never pushy, and always putting me as landlord first.
After first week ...
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Oct 05,2015
Oct 05,2015
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Nothing bad to say; excellent service, communication and courteous. Tommy was always available to meet at the property and Dan was helpful in aiding on any queries or questions back to the seller. Would recommend....
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Sep 28,2015
Sep 28,2015
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We recently purchased through Townends and Daniel and Tommy were always helpful in providing updates from the time our offer was accepted which was always appreciated. They were both on hand to address any concerns or issues we had and were polite and courteous throughout ...
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Aug 26,2015
Aug 26,2015
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The agents were very helpful. Always very fast at answering emails and very helpful with any questions I had. From the beginning were very welcoming at the first viewing of the house. Was able to answer all my questions and give me all needed information. ...
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Aug 25,2015
Aug 25,2015
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Dan did a really good job in getting the house for us and we managed to complete within 8 weeks of offering. Thank you again....
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Aug 25,2015
Aug 25,2015
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Jenna was fabulous when we were moving into our new property. We had previously been let down by another agent and had a 7 day timescale to move. She made everything run smoothly even when we hit a major problem the day before moving. She has ...
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Aug 24,2015
Aug 24,2015
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This is the second time I have used Townends in Twickenham for the buying and selling of property. On both occasions they have been competitive on pricing, delivered an excellent service, been refreshingly honest and realistic in their dealings with clients....
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Aug 15,2015
Aug 15,2015
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Fantastic service from the first appraisal appointment to the tenants moving in. Due to Jenna's level of experience she was able to understand my personal situation and find the best solution for my needs. I would highly recommend Townends to rent your property out for ...
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Aug 11,2015
Aug 11,2015
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Overall happy with the service i received i did feel form filling could be cut down on , but overall good service...
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Aug 03,2015
Aug 03,2015
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I would like to thank Jenna for her hard work in finding a good tenant for my property. Her approachable and realistic ways made me confident I was in safe professional hands: always available to answer my thousand questions, her friendly voice guided me every ...
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Jul 31,2015
Jul 31,2015
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A big thank you to Jenna for making the impossible possible.
Having lost out on a previous property, Jenna really pulled out the stops to help me move into my new property in less than a week.
Jenna's bubbly and enthusiastic spirit is well complimented ...
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Jul 30,2015
Jul 30,2015
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Many thanks for the ongoing support from Chris & from Lee (Renewals Department) regarding my property. Being an overseas landlord, their excellent service & expertise has reassured me that my investment is in professional & very capable hands....
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Jun 30,2015
Jun 30,2015
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Daniel was helpful, courteous and always made himself available if we needed to make contact. He was also very patient and tried to solve problems constructively....
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May 04,2015
May 04,2015
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Hello,
I would like to thank Chris and his team for the very helpful and consistent service. We had alot of problems completing the rental agreement on line, but Chris and his team kept running up to Cafe Nero, to help up download the documents!! ...
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Comment on agent fees
I do feel it is very expensive, but thats London!!
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Oct 15,2014
Oct 15,2014
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My sincere thanks to Chris & the team for their friendly & professional service. Chris's patience & exceptional commitment in finding me suitable tenants at very short notice has been invaluable, especially as I am living overseas. The constant updates & open communication by both phone & email was brilliant. ...
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Mar 11,2014
Mar 11,2014
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Dealing with Townends (and specifically Chris Brookshaw) was a breath of fresh air after our haphazard at best, encounter with another local agency at our previous property. Chris was a friendly, efficient and very knowledgeable representative of the company and kept us fully and accurately ...
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Feb 26,2014
Feb 26,2014
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John has been fantastic with getting my property let. He got me an offer within 2 days of it being on the market. John is honest and transparent- I would certainly do business with him in the future. John is realistic, supportive and upfront!!! I am ...
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Feb 07,2014
Feb 07,2014
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It was a pleasure to deal with Chris and Townends. I could not fault Chris in any way. He listened to our requirements, understood our concerns and was able to find us the perfect place and process everything with such speed and professionalism that meant ...
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Jan 06,2014
Jan 06,2014
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Harrison, was excellent throughout the sale of our property. He guided us through the initial stages, generated a lot of interest and managed the offer and completion stage in an efficient and professional manner....
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Jan 03,2014
Jan 03,2014
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All the agents I dealt with at Townends did a great job to assist in selling my property in Twickenham. It was perhaps an unusual case as I was in no rush to sell and I was often away from the property leaving it empty. ...
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Jan 03,2014
Jan 03,2014
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Pleasure dealing with Townends. Very professional in their approach. Justin was very diligent and we found the whole team to be very competent on the whole!...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:26 PM 21/11/2017 by allAgents
