93% sales valuation accuracy
94% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
Welcome to Townends Estate Agents, Northfields. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Northfields, ...
show more
Welcome to Townends Estate Agents, Northfields. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.
Areas we cover include Northfields, West Ealing, Hanwell and Brentford.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Northfields and the surrounding areas, means we’re perfectly placed to sell or let your property.
Areas we cover include Northfields, West Ealing, Hanwell and Brentford.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Northfields and the surrounding areas, means we’re perfectly placed to sell or let your property.
Latest Reviews
20th Mar 2019
reviewed by 'Anne'
16th Dec 2017
reviewed by 'Fernandes'
7th Jul 2017
reviewed by 'Inessa'
27th Jun 2017
reviewed by 'Bryony'
25th Jun 2017
reviewed by 'Sam'
23rd Jun 2017
reviewed by 'Roger'
Opening Hours
Address
Stirling Ackroyd
140 - 142 Northfields Avenue
Northfields,London
Greater London
W13 9SB
020 8579 2350
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 93% | 94% | £42,000 | £660,000 |
| Lettings | 90% | 88% | £450 | £2,300 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 31 | 0 | 67 | 2 | 36 | 0 | 32 | 0 | 7 | 0 |
Areas covered
- TW8
- Brentford, Hanwell,
- W5
- Northfields,
- W7
- West Ealing
- W13
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Mar 04,2014
Mar 04,2014
1
people found
this helpful
this helpful
Jean Claude was very straightforward and effective since the first call asking me for details that no other agent did and he took us to the first property we viewed that was exactly what we were looking for. I felt confident dealing with Townsend during ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 20,2014
Feb 20,2014
0
people found
this helpful
this helpful
With moving to london from the northeast of England, the team were really helpful in finding the right property for me. Sam was brilliant and very patient with handling my application and her customer service was amazing. They made a relocation less stressful with there ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 14,2014
Feb 14,2014
0
people found
this helpful
this helpful
Very knowledgeable. Had done their research really well. Did not over promise on what was realistically achievable as rent.
Exceptionally polite, helpful with all our queries as first time landlords.
We let the house within days of the photos being taken. A really positive experience ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13,2014
Feb 13,2014
0
people found
this helpful
this helpful
I initially put a request in to view a property through rightmove. I received a call from Mark Hoskins informing me that the place was unavailable. Mark then went on to ask what I was looking for and the budget I had. He then suggested ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2014
Feb 04,2014
0
people found
this helpful
this helpful
I have just sold my house with townends northfield avenue. I was looked after by andrew pinker who was at all times professional. Approachable and friendly. Each time i went into the office he left what he was doing to attend to me never ever ...
read full review
read full review
Was this helpful?
Yes
Yes
Feb 04,2014
Feb 04,2014
0
people found
this helpful
this helpful
Townends impressed us from when we first registered with them as prospective buyers almost a year ago. At that time we weren't quite ready to sell and buy a new property but were just putting out feelers. Myles was very professional and welcoming, and several ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 28,2014
Jan 28,2014
2
people found
this helpful
this helpful
I am really really impressed with the service we received with Townends, Adam in particular went above and beyond any other estate agents I have ever used to help make our property purchase as simple and quick as possible.
As first time buyers we were ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 27,2014
Jan 27,2014
1
people found
this helpful
this helpful
This was difficult a rather quirky property but Adam was very enthusiastic about it. He quickly set up a viewing evening and attracted many potential purchasers. The flat was soon under offer which sadly fell through, as did the next, but Adam remained undaunted. He ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 16,2014
Jan 16,2014
2
people found
this helpful
this helpful
Adam was an excellent sales agent who quickly grasped my property requirements and position as a chain free buyer. This helped to quickly identify an ideal property which was viewed and had an offer accepted within 24 hours. Adam regularly kept in touch with all relevant ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 08,2014
Jan 08,2014
2
people found
this helpful
this helpful
Andrew was honest, clear and helpful throughout our search, and actively listened to what we were looking for. He recommended a veiwing of the property we actually bought, which we probably wouldn't have looked at otherwise. He was very knowledgable about the areas we were ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 27,2013
Dec 27,2013
1
people found
this helpful
this helpful
Mark has provided an excellent service since coming to Northfields Branch . He has always found tenants that match the profile I am providing 100%. He has excellent customer care skills and always makes me feel a valued customer . I know that when I give Mark a ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 20,2013
Dec 20,2013
2
people found
this helpful
this helpful
I sold my property through Townends. The whole process from start to finish was brilliant. I couldn't thank Adam enough for his hard work during this process. He achieved a brilliant price for my flat which I accepted. But his work did not finish then. ...
read full review
read full review
Was this helpful?
Yes
Yes
Dec 19,2013
Dec 19,2013
1
people found
this helpful
this helpful
The Northfields branch have been excellent at helping me let out my property on two occasions. Everything has been dealt with very efficiently and with minimum fuss. I would definitely use them without hesitation. Mark Hoskins in particular has been extremely helpful in helping me ...
read full review
read full review
Was this helpful?
Yes
Yes
Nov 15,2013
Nov 15,2013
1
people found
this helpful
this helpful
I have been thoroughly impressed with the professionalism and enthusiasm of George Stanton at Townends, Northfields. He was helpful and keen and personalised the house-hunting experience. I have no hesitation in recommending him. Emily Harrison was also excellent to work with, efficient, communicative and made ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 27,2013
Oct 27,2013
2
people found
this helpful
this helpful
just purchased a property, the service was excellent and adam was very helpful and always very easy to contact, made process stress free....
read full review
read full review
Was this helpful?
Yes
Yes
Oct 24,2013
Oct 24,2013
0
people found
this helpful
this helpful
George is enthusiastic and hard-working, and good fun. He personalised the house-viewing experience for me and provided a lot of local knowledge. He sold me the vision of living in the house I viewed and as a result I was super-happy to get the property!...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2013
Oct 21,2013
2
people found
this helpful
this helpful
I met Andrew when I first requested as valuation of a couple of investment flats I was looking to sell. I found him to be extremely knowledgeable of the local market and the types of people that would be potential buyers. He provided valuable advice ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 21,2013
Oct 21,2013
1
people found
this helpful
this helpful
Recently brought a house with Townsends in Brentford and was very impressed with the service and professionalism. All went well and happily in our new place! Thanks...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 20,2013
Oct 20,2013
2
people found
this helpful
this helpful
I sold my flat in Ealing through this branch and Andrew Pinker was the assigned agent. We arranged the sale through an open day and and Andrew had over 20 sets of people through the door over one day and we had a good price agreed ...
read full review
read full review
Was this helpful?
Yes
Yes
Oct 10,2013
Oct 10,2013
1
people found
this helpful
this helpful
I have bought/sold and let properties in the area and would ordinarily use Foxtons for selling as I find that they do what it says on the proverbial 'tin' albeit at considerable cost. What clinched my signing up with Townends was the fact that ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2013
Jun 07,2013
0
people found
this helpful
this helpful
Abdul and Chris did a fantastic job! They were hardworking, professional and courteous. I would not hesitate to recommend them to others....
read full review
read full review
Was this helpful?
Yes
Yes
May 23,2013
May 23,2013
2
people found
this helpful
this helpful
We asked three local agents to give us a valuation for our property. We chose to go with Townends because of Andrew Pinker. We liked his enthusiasm, honesty and in particular his positive attitude. The other agents seemed to focus more on the negative aspects, ...
read full review
read full review
Was this helpful?
Yes
Yes
May 03,2013
May 03,2013
1
people found
this helpful
this helpful
From valuation to completion all dealings with Townends Northfields were friendly and extremely professional. Their service is first class - from signing the sales contract to completion was just over eight weeks with minimal stress. Upon request they also recommended an excellent solicitor. We were ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 29,2013
Apr 29,2013
1
people found
this helpful
this helpful
Katalin was very helpful in arranging viewings for us and finding our perfect flat. We found it within our first half an hour- she was very to the point and honest which is unusual for lettings agents (compared to the usual twisting of bad points ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 17,2013
Apr 17,2013
1
people found
this helpful
this helpful
I have bought and sold several properties throughout west London and I was impressed with the overall professionalism and organisation of the marketing and all the work to the sale completion. They were straight talking and delivered everything they promised, which exceeded my expectations based ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2013
Apr 16,2013
2
people found
this helpful
this helpful
I sold my one bedroom flat in Brentford using Townends (Northfields). I arranged a valuation with Justin Stevenson, who came out the same day. After a small delay I decided to put the property on the market with them, and relatively soon after the flat ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 16,2013
Apr 16,2013
1
people found
this helpful
this helpful
Our last estate agent Quilliam were awful and Mark did what he could to get round them as they would not give a reference for no reason and tried to get more money out of us. We also encountered a problem with our checks which ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 28,2013
Mar 28,2013
1
people found
this helpful
this helpful
Katalin was very helpful in our property search, and was great at following up. We only saw one property with Katalin which was nice, however did not meet our requirements fully. Katalin was professional and helpful at all times....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 20,2013
Mar 20,2013
1
people found
this helpful
this helpful
Both Stuart and Mark eased my anxieties about becoming a landlord. Both were found to be very knowledgeable in their respective fields. What I particularly liked about Mark is his optimism sprinkled with realism about the various options available. What I particularly liked about Stuart ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 13,2013
Mar 13,2013
1
people found
this helpful
this helpful
I was dealing with Townends for renting a property. They showed me the property, it was a short visit. I didn't find it really good but it was in my budget. They called me up regularly but I didn't show much interest. After a few ...
read full review
read full review
What agent could do to change your mind?
They could have either shouted initially that they couldn't provide a dryer, I could have simply rejected the house or could have shown some decency to stick to their words.Attached Filesnbsp;
Was this helpful?
Yes
Yes
Mar 14, 2013
View all comments
(1)
I am really sorry to read this comment you have posted on this site and would very much appreciate the opportunity of being able to fully investigate matters for you with a view of resolving your concerns. In order to do this, there is additional information such as your name and the address of the property that I require, therefore please feel free to contact me personally by email [email protected].
Kind Regards
James Henon-Webber
Lettings Operational Director ...
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 9:56 AM 22/02/2017 by allAgents
Best Letting Agent in W13 
