Stirling Ackroyd
Northfields, London, W13
4.9/5, 175 reviews
99% recommended
93% sales valuation accuracy
94% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
Welcome to Townends Estate Agents, Northfields. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Northfields, ... show more Welcome to Townends Estate Agents, Northfields. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include Northfields, West Ealing, Hanwell and Brentford.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Northfields and the surrounding areas, means we’re perfectly placed to sell or let your property.

Opening Hours
Address

Stirling Ackroyd
140 - 142 Northfields Avenue
Northfields,London
Greater London
W13 9SB
020 8579 2350

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 94% £42,000 £660,000
Lettings 90% 88% £450 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
31 0 67 2 36 0 32 0 7 0
Areas covered
  • TW8
  • Brentford, Hanwell,
  • W5
  • Northfields,
  • W7
  • West Ealing
  • W13
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Latest Properties

No Properties

“I had originally gone into the the Ealing branch to ......”

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Oct 15,2015
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By: 'Mark'
Oct 15,2015
0 people found
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I had originally gone into the the Ealing branch to discuss letting my property. They liaised with the Northfields branch as my property is located between the two. Robert McPeake called me and was friendly and knowledgeable. He had the property let within a day ...
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Comment on agent fees
fair and reasonable fees and prepared to negotiate.
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“I was very happy with the experience of selling my ......”

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Oct 14,2015
Minithumbup
By: 'Alistair'
Oct 14,2015
1 people found
this helpful
I was very happy with the experience of selling my property through Townends Northfields branch. They quickly arranged an open day and acceptable offers. They persisted in finding a new buyer when the original buyer was unable to proceed. Communication was helpful throughout the process....
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“It was nice working with Morgan who understood my requirements ......”

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Oct 06,2015
Minithumbup
By: 'Hari'
Oct 06,2015
1 people found
this helpful
It was nice working with Morgan who understood my requirements for tenants and had managed to find the tenants in just the right timeframe. I did have little issue with Townends headoffice but that was nothing to do with Morgan. He is approachable and likeable ...
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“We had excellent customer service from both Chris and Marion ......”

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Oct 05,2015
Minithumbup
By: 'Catherine'
Oct 05,2015
2 people found
this helpful
We had excellent customer service from both Chris and Marion throughout the purchase of our home. They were always available to answer questions, and made sure that we were well informed throughout the process. I found them honest, helpful, and professional at all times and ...
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“Morgan listened to what we had to say and he ......”

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Oct 03,2015
Minithumbup
By: 'Bruno'
Oct 03,2015
1 people found
this helpful
Morgan listened to what we had to say and he didn't waste our time showing us properties which weren't in our criteria or budget. We felt safe in his hands. He was very proactive and ready to answer us any question quickly. This gentleman has ...
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Comment on agent fees
In my point of view, to be honest, I don't think it was correct to charge a reference fee for checking a Student. I've been asked to pay and I paid but....student??? What is the point, he is doing okay at uni, I could have answered this for free.
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“We have been very happy with the service provided by ......”

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Oct 02,2015
Minithumbup
By: 'Kate'
Oct 02,2015
1 people found
this helpful
We have been very happy with the service provided by Townends and the Northfields team in particular. The team helped us to quickly find suitable new tenants for our property and helped to make the process and the paperwork as straightforward as possible. They were ...
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“Helpful and easy to reach if we needed anything. Made ......”

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Sep 30,2015
Minithumbup
By: 'Singh'
Sep 30,2015
1 people found
this helpful
Helpful and easy to reach if we needed anything. Made sure we were always in on what was happening and how it would be done. All the best to you -Michael...
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“Morgan was the first agent I met when I started ......”

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Sep 30,2015
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By: 'Antonio'
Sep 30,2015
1 people found
this helpful
Morgan was the first agent I met when I started looking for an house letting in London, he was very helpful in let me understand all the information I was looking for. He looks very talented and has a particular attention to the prospect tenant ...
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“Morgan was always willing to help in resolving problems when ......”

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Sep 30,2015
Minithumbup
By: 'Anonymous'
Sep 30,2015
1 people found
this helpful
Morgan was always willing to help in resolving problems when negotiating with the Landlord. I would probably not come to a final agreement without his help. Robert did his part in the right moment, although sometimes he seemed to stick with the Landlord's view. In ...
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“Hi.Im was very satisfied with Morgan.He was helpful,......”

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Sep 30,2015
Minithumbup
By: 'David'
Sep 30,2015
1 people found
this helpful
Hi. Im was very satisfied with Morgan.He was helpful,kind and exact. Allways answered my call and replied if he missed.He did his best i think and did everything because of our satisfaction....
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“Myself and other tenants had an issue when the landlord ......”

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Sep 30,2015
Minithumbup
By: 'Connor'
Sep 30,2015
1 people found
this helpful
Myself and other tenants had an issue when the landlord of the property we were looking at pulled out in the last minute. We contacted Morgan as we had spoken to him briefly at the start of our house hunt and he was immediately on ...
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“Morgan was very helpful, and really receptive to our (very ......”

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Sep 30,2015
Minithumbup
By: 'E'
Sep 30,2015
1 people found
this helpful
Morgan was very helpful, and really receptive to our (very specific) needs in a prospective proper. He made sure the whole process from speculative looking to post-move ran smoothly, and was extremely thorough in all his checks etc. We've been really happy with Morgan's help, ...
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“I cannot stress enough how supportive was Morgan during our ......”

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Sep 29,2015
Minithumbup
By: 'Oksana'
Sep 29,2015
1 people found
this helpful
I cannot stress enough how supportive was Morgan during our research of the flat. Unlike the other agents in the area he was very proactive in getting back to us with properties that met our criteria. He anwsered all our questions regarding the process and ...
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“I wish the recommend Morgan Senior. He was excellent at ......”

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Sep 25,2015
Minithumbup
By: 'Carol-Ann'
Sep 25,2015
1 people found
this helpful
I wish the recommend Morgan Senior. He was excellent at finding a suitable rental property for my friend who lives in France and on whose behalf I was searching. He is very well mannered, friendly, calm and professional in his approach and understood quickly what ...
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“I went to Morgan at Townends in Northfields when another ......”

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Sep 23,2015
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By: 'Amanda'
Sep 23,2015
1 people found
this helpful
I went to Morgan at Townends in Northfields when another agency got me a tenant but pulled out the day before they were due to move in. As you can imagine, I was very unhappy and was desperate to find a replacement as quickly as ...
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“We are in the process of renting a flat. Morgan ......”

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Sep 20,2015
Minithumbup
By: 'E'
Sep 20,2015
1 people found
this helpful
We are in the process of renting a flat. Morgan has been nothing but kind and attentive, he has made us feel really valued and we are really happy to have him helping us with the process. Thank you Morgan!...
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“From the outset Chris was professional, friendly and helpful in ......”

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Sep 17,2015
Minithumbup
By: 'Enda'
Sep 17,2015
1 people found
this helpful
From the outset Chris was professional, friendly and helpful in ensuring the sale of my property. In what was (for me!) at times a stressful process, Chris remained calm and optimistic. Chris was very available and answered all my calls and E-mails very promptly. Chris ...
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“I am a first time buyer and owning my own ......”

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Sep 15,2015
Minithumbup
By: 'Melanie'
Sep 15,2015
1 people found
this helpful
I am a first time buyer and owning my own home has been a long-term dream! Obviously the process is incredibly daunting. Especially given the current property climate in London and undertaking the purchase by myself. I dealt with many estate agents in West London ...
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“Robert is fantastic. He guided us all the way through ......”

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Sep 08,2015
Minithumbup
By: 'Mariela'
Sep 08,2015
1 people found
this helpful
Robert is fantastic. He guided us all the way through the lettings process. He's incredibly knowledgeable and a pleasure to deal with. If we are talking about going above and beyond the job...he built our dining table for us while he was on a ...
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“Morgan dealt with everything expediently and professionally. The online ast ......”

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Sep 03,2015
Minithumbup
By: 'R'
Sep 03,2015
2 people found
this helpful
Morgan dealt with everything expediently and professionally. The online ast system was very efficient and saved me a lot of time....
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“We have been through a long purchasing cycle and can ......”

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Aug 27,2015
Minithumbup
By: 'Watersidenext'
Aug 27,2015
2 people found
this helpful
We have been through a long purchasing cycle and can vouch that meeting Marion was a refreshing change in the crowd of excessively pushy (hence off putting to many) estate agents from various agencies. She was thorough but always polite and brought in a humane ...
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“Chris was utterly professional, totally dedicated to my sale, hugely ......”

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Aug 13,2015
Minithumbup
By: 'Jill'
Aug 13,2015
2 people found
this helpful
Chris was utterly professional, totally dedicated to my sale, hugely supportive and a massively proactive problem solver. Chris was personable and accessible at all times (even on his days off – bad boy), giving helpful, good advice to keep me and my sale on track and ...
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“My husband and I relocated to London from San Francisco ......”

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Aug 07,2015
Minithumbup
By: 'Sara'
Aug 07,2015
2 people found
this helpful
My husband and I relocated to London from San Francisco exactly one week ago and were staying in a hotel in Uxbridge as we looked for a place to rent. Knowing we wanted to find a place in Ealing, we stopped in various letting agencies. ...
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“Excellent 5 star service. Chris was devoted, very helpful! Highly recommended!!......”

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Aug 07,2015
Minithumbup
By: 'Jing'
Aug 07,2015
3 people found
this helpful
Excellent 5 star service. Chris was devoted, very helpful! Highly recommended!! Thanks for all the help from Chris and his team!...
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“Despite planning to go with another agent initially, Chris's friendly ......”

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Aug 07,2015
Minithumbup
By: 'Hilary'
Aug 07,2015
3 people found
this helpful
Despite planning to go with another agent initially, Chris's friendly and thorough approach made us choose Townends. We are fairly new to house selling and were planning a move to the other end of the country but Chris guided us confidentally through the whole process. ...
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Comment on agent fees
Perfectly acceptable.
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“Chris has just helped us complete the purchase of our ......”

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Aug 06,2015
Minithumbup
By: 'Ginka'
Aug 06,2015
3 people found
this helpful
Chris has just helped us complete the purchase of our property. He was a fantastic agent who made us feel like he had our best interest at heart and provided a personal touch all the way through. We are fairly inexperienced in property and he ...
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“It was a pleasure dealing with Chris who was very ......”

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Aug 05,2015
Minithumbup
By: 'Cyrille'
Aug 05,2015
2 people found
this helpful
It was a pleasure dealing with Chris who was very professional and helpful throughout the process. We had to deal with a difficult buyer's sollicitor and he was very helpful and amde himself available to help things progress and ultimately ensure we exchange within 'reasonable' ...
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Comment on agent fees
I was just surprised that the fee did not include VAT. I would advise to make it clearer as people tend to think in total price including VAT
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“We recently sold our flat through Townends. We had a ......”

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Jul 30,2015
Minithumbup
By: 'Jeff'
Jul 30,2015
3 people found
this helpful
We recently sold our flat through Townends. We had a disappointing time with another estate agent in the local area. Chris restored our faith in estate agents. He organised an open day and thanks to his professionalism and dedication our flat sold for the whole ...
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“Chris has been a key part in the purchase of ......”

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Jul 17,2015
Minithumbup
By: 'Alex'
Jul 17,2015
3 people found
this helpful
Chris has been a key part in the purchase of my first property, and has helped take a lot of stress away from what is expectedly a stressful process. Throughtout disputes between solicitors, Chris was on the phone, back and forth, making sure things ran ...
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“Morgan is extremely helpful, professional and conscientious. He dealt with ......”

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Jul 14,2015
Minithumbup
By: 'Rhea'
Jul 14,2015
3 people found
this helpful
Morgan is extremely helpful, professional and conscientious. He dealt with all my queries promptly and provided in depth information about potential tenants. Morgan updated me regarding the progress on daily basis....
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Last updated at 9:56 AM 22/02/2017 by allAgents

Awards won by Stirling Ackroyd, London W13 9SB



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