Stirling Ackroyd
Northfields, London, W13
4.9/5, 175 reviews
99% recommended
93% sales valuation accuracy
94% sales fee satisfaction
90% lettings valuation accuracy
88% lettings fee satisfaction
Welcome to Townends Estate Agents, Northfields. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Northfields, ... show more Welcome to Townends Estate Agents, Northfields. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include Northfields, West Ealing, Hanwell and Brentford.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Northfields and the surrounding areas, means we’re perfectly placed to sell or let your property.

Contact Us

Latest Reviews

View all Reviews 175
20th Mar 2019
reviewed by 'Anne'
“I approached the Northfields branch after finding several properties to let through them in the area on Rightmove.I was ......”
16th Dec 2017
reviewed by 'Fernandes'
“This two guy's provided an incredible service for me .they were very friendly and accomadating. I am obligated to them ......”
7th Jul 2017
reviewed by 'Inessa'
“From the start, Zuzanna was very affable and full of personality. During the viewing/s, she customised the properties to ......”
27th Jun 2017
reviewed by 'Bryony'
“Zuzanna was very friendly and took the time to answer our questions thoughtfully. She showed us two properties we'd asked ......”
25th Jun 2017
reviewed by 'Sam'
“Zuzanna was great. She was friendly and very helpful. Found us a great place and secured it for us very ......”
23rd Jun 2017
reviewed by 'Roger'
“Zuzanna helped with the letting for 75 Mafeking Ave, and I found her to be extremely helpful and very pleasant to ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
140 - 142 Northfields Avenue
Northfields,London
Greater London
W13 9SB
020 8579 2350

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 93% 94% £42,000 £660,000
Lettings 90% 88% £450 £2,300
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
31 0 67 2 36 0 32 0 7 0
Areas covered
  • TW8
  • Brentford, Hanwell,
  • W5
  • Northfields,
  • W7
  • West Ealing
  • W13
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Bermondsey Street, SE1
Bloomsbury, WC1A
Brixton, SW2
Brook Green, W14
Brook Green, W14
Byfleet, KT14
Camberwell, SE5
Chiswick, W4

“I have been dealing with Townends as a Landlord for ......”

Share on :
May 06,2016
Minithumbup
By: 'Lucia'
May 06,2016
0 people found
this helpful
I have been dealing with Townends as a Landlord for two years now. I found Townends to be a very good Estate Agency as far as quality of service and communication. Robert and all the team, including Rickey, Lucinda and Francesca have been very professional ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Ricky and Robert showed professionalism and courtesy throughout the ......”

Share on :
May 04,2016
Minithumbup
By: 'matt'
May 04,2016
0 people found
this helpful
Both Ricky and Robert showed professionalism and courtesy throughout the entire process. They were both friendly and attentive and managed to elicit all the work needed to be done by the landlord to the property before it was suitable for moving in....
read full review
Comment on agent fees
A bit pricey if I'm honest
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As a Landlord I have been dealing with many agents ......”

Share on :
Apr 25,2016
Minithumbup
By: 'ZT'
Apr 25,2016
0 people found
this helpful
As a Landlord I have been dealing with many agents in different regions but I must say that I found Townends to be by far the best. The quality of service and communication skills by Robert, Rickey and Lucinda have been superb and form a ...
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional and easy to communicate with. I Would definitely ......”

Share on :
Apr 11,2016
Minithumbup
By: 'James'
Apr 11,2016
0 people found
this helpful
Very professional and easy to communicate with. I Would definitely recommend other vendors/buyers to Morgan and Townends. Thanks for your help!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Robert showed myself and my partner around several properties, we ......”

Share on :
Apr 08,2016
Minithumbup
By: 'Emma'
Apr 08,2016
0 people found
this helpful
Robert showed myself and my partner around several properties, we hoped to let. He was extremely professional and personable. He helped us finally secure a lovely place. Going slightly above and beyond holding the measuring tape whilst I measured up. A really helpful friendly agent, ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Robert and Ricky were very helpful and patient and listened ......”

Share on :
Apr 08,2016
Minithumbup
By: 'Duncan'
Apr 08,2016
0 people found
this helpful
Robert and Ricky were very helpful and patient and listened to my needs finding me a rental which fitted all criteria within 2 weeks. They were always punctual for appointments. I would recommend choosing townends as a tenant....
read full review
Comment on agent fees
I don't really know as first time renting.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Morgan and Marion were superb from start to finish. ......”

Share on :
Apr 06,2016
Minithumbup
By: 'Mark'
Apr 06,2016
0 people found
this helpful
Both Morgan and Marion were superb from start to finish. Would always recommend them, very professional and always responded quickly whenever needed....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I arranged for the local agents on Northfields Avenue to ......”

Share on :
Mar 25,2016
Minithumbup
By: 'Mr'
Mar 25,2016
0 people found
this helpful
I arranged for the local agents on Northfields Avenue to value my property and by far I found Marion Pearson the most knowledgeable, thorough, honest and personable. I made the right choice to instruct Townends but in particular putting my most valuable asset in the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Marion has been so informative and helpful. She was understanding ......”

Share on :
Mar 25,2016
Minithumbup
By: 'Sama'
Mar 25,2016
0 people found
this helpful
Marion has been so informative and helpful. She was understanding when I had to take my kids with me to view houses. She amazingly got me interested a property I had previously disregarded due to the state and the price. She had lots of ideas ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Chris did a good job of persuading me of townends ......”

Share on :
Mar 25,2016
Minithumbup
By: 'Mr'
Mar 25,2016
0 people found
this helpful
Chris did a good job of persuading me of townends ability. Marion made sure I followed to my sale to completion with no trouble....
read full review
Comment on agent fees
Good
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Marion had a friendly, relaxed approach during all of our ......”

Share on :
Mar 10,2016
Minithumbup
By: 'Brentford'
Mar 10,2016
0 people found
this helpful
Marion had a friendly, relaxed approach during all of our viewings but she always took forward our positive and negative comments and made sure we didn't view places that would waste our time. She was perceptive in figuring out what would work for us, and ...
read full review
Comment on agent fees
Fine.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My husband and I were thrilled with the service that ......”

Share on :
Mar 09,2016
Minithumbup
By: 'Mrs'
Mar 09,2016
0 people found
this helpful
My husband and I were thrilled with the service that Townends Northfields provided. They offered really competitive rates and had a very quick and efficient sales team. Marion Pearson was our point of contact from when they marketed the flat through to completion. She was ...
read full review
Comment on agent fees
Very competitive and reasonable.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I thought estate agents were all the same... I won't ......”

Share on :
Feb 22,2016
Minithumbup
By: 'Terry'
Feb 22,2016
3 people found
this helpful
I thought estate agents were all the same... I won't go into the examples that most of us hold in our minds of the general profile of an estate agent. My experience with working with people like Morgan and the rest of the team at ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I only had one viewing and it was what I ......”

Share on :
Feb 16,2016
Minithumbup
By: 'Farrah'
Feb 16,2016
0 people found
this helpful
I only had one viewing and it was what I was looking for. Very happy and satisfied with the service they offer. Quite speedy too!...
read full review
Comment on agent fees
Great!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very friendly, personable staff. We were satisfied by the proffesional ......”

Share on :
Jan 25,2016
Minithumbup
By: 'Adam'
Jan 25,2016
0 people found
this helpful
Very friendly, personable staff. We were satisfied by the proffesional and efficient level of service provided. We would definitely recommend Townends Northfields to anyone looking for property in the area....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very friendly and helpful. Great knowledge of the local area ......”

Share on :
Jan 20,2016
Minithumbup
By: 'harp88'
Jan 20,2016
0 people found
this helpful
Very friendly and helpful. Great knowledge of the local area and enabled us to make an informed decision about the property we finally purchased....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I chose Townends to sell my property based on the ......”

Share on :
Jan 11,2016
Minithumbup
By: 'Natalia'
Jan 11,2016
1 people found
this helpful
I chose Townends to sell my property based on the previous reviews and was not disappointed with my choice. Chris valued the property accurately and it was a straight forward deal. When he and Marion marketed the property they found a buyer on the Open ...
read full review
Comment on agent fees
Good comparing to other estate agents fees
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Agent was excellent throughout. Made proceed excellent easy and fast. 10/10. ......”

Share on :
Jan 05,2016
Minithumbup
By: 'Benji'
Jan 05,2016
0 people found
this helpful
Agent was excellent throughout. Made proceed excellent easy and fast. 10/10. Put up with me being very impatient also and made dealing with vendor hassle free....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Chris Gann was the third estate agent to come through ......”

Share on :
Dec 29,2015
Minithumbup
By: 'Elizabeth'
Dec 29,2015
0 people found
this helpful
Chris Gann was the third estate agent to come through my door. The first two did not inspire me with confidence. Chris was suited, booted, looked the part and acted it too as he listened and asked the right questions. I decided there was only ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Robert McPeake found a SUITABLE tenant more quickly than other ......”

Share on :
Dec 24,2015
Minithumbup
By: 'Hazel'
Dec 24,2015
0 people found
this helpful
Robert McPeake found a SUITABLE tenant more quickly than other competing local agents at the asking price. He and Ricky seem to work well as a team handing the let between them according to availability. I was able to negotiate competitive terms with Robert. My ...
read full review
Comment on agent fees
Only one agent offered a better rate and several were approximately the same. However as a new landlord I was surprised to find that various extras were added over the agreed rate eg for admin or drawing up the contract which I thought was a major reason for appointing agents......
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ricky is been amazing, helped me and my wife find ......”

Share on :
Dec 23,2015
Minithumbup
By: 'Luca'
Dec 23,2015
0 people found
this helpful
Ricky is been amazing, helped me and my wife find the perfect place for us. Alway polite (despite all my calls) and tried to find the solution to our problem....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ricky is an absolute star and professional and personable through ......”

Share on :
Dec 14,2015
Minithumbup
By: 'Tina'
Dec 14,2015
0 people found
this helpful
Ricky is an absolute star and professional and personable through and through. he is a credit to the agency and goes above and beyond the call of duty to make things run as smoothly as possible. i highly recommend Townends and in particular Ricky...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I found the agent extremely helpful and understanding, went the ......”

Share on :
Dec 05,2015
Minithumbup
By: 'Mp64'
Dec 05,2015
0 people found
this helpful
I found the agent extremely helpful and understanding, went the extra mile to make sure the move in went as hassle free as possible. I will definitely recommend to family and friends, thank you....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I originally came into the branch and spoke to Morgan ......”

Share on :
Dec 02,2015
Minithumbup
By: 'Bernadette'
Dec 02,2015
0 people found
this helpful
I originally came into the branch and spoke to Morgan directly. He was really helpful, he took all my requirements and identified the best matches. Morgan took time to spend with me, he was not rushed and I felt very comfortable and relaxed as he ...
read full review
Comment on agent fees
I originally came into the branch and spoke to Morgan directly. He was really helpful, he took all my requirements and identified the best matches. Morgan took time to spend with me, he was not rushed and I felt very comfortable and relaxed as he was very accommodating. Morgan took me to see various viewings and was always so friendly, he seemed to really care and exceeded my expectations giving me advice about what property would suit me. I was quite impressed by this and noted again how helpful he was. I would definitely recommend Morgan for the time he spent with me, listening to my needs, following up with me - not many people do this! Also, Morgan acted more like a friend that an estate agent which I noted several times for when you are viewing a property on your own, it is so important to have someone to bounce your thoughts off! Thank you Morgan - fantastic service provided!!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Robert was very helpful. We stumbled into Townends on the ......”

Share on :
Nov 30,2015
Minithumbup
By: 'Jay'
Nov 30,2015
0 people found
this helpful
Robert was very helpful. We stumbled into Townends on the off chance that they may have something on the books that met our requirements whilst waiting for an agent from another firm to show us a different property. Robert has a very relaxed approach to ...
read full review
Comment on agent fees
A little high compared to their competitors.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I couldn't give Chris Gann anything other than 5 stars for ......”

Share on :
Nov 24,2015
Minithumbup
By: 'Hannah'
Nov 24,2015
1 people found
this helpful
I couldn't give Chris Gann anything other than 5 stars for his assistance in the sale of my flat. I had a bad experience with a terrible estate agent from a different company but Chris completely restored my faith in the profession. Throughout the entire sale ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Last month, Ricky showed me a flat in Greenford, after ......”

Share on :
Nov 24,2015
Minithumbup
By: 'Sergio'
Nov 24,2015
0 people found
this helpful
Last month, Ricky showed me a flat in Greenford, after this he was my agent. He made the things easy. Ricky can speak Spanish as well, so it's a positive point. Finally I'm very satisfied with his job. Thank you....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ricky showed us one property in the Ealing/Northfields area, ......”

Share on :
Nov 16,2015
Minithumbup
By: 'Tenant'
Nov 16,2015
0 people found
this helpful
Ricky showed us one property in the Ealing/Northfields area, which we subsequently put forward an offer for. He was very open, honest and friendly when carrying out the viewing. Thanks for your help!...
read full review
Comment on agent fees
Townends fees seem to be substantially higher than other agents in the area such as RSK, which is not particularly favourable!
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very professional staff, great advice, easing my life, taking in ......”

Share on :
Oct 19,2015
Minithumbup
By: 'RAFIK'
Oct 19,2015
0 people found
this helpful
Very professional staff, great advice, easing my life, taking in account that I am new in London, the agent helped me a lot to understand how it works, my rights as tenant......
read full review
Comment on agent fees
A bit high
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I can honestly say that without Marion this purchase would ......”

Share on :
Oct 17,2015
Minithumbup
By: 'Ian'
Oct 17,2015
1 people found
this helpful
I can honestly say that without Marion this purchase would have been awful. I had some bad experiences with the purchase, and severe delays, but when Narion took over the management of it, things moved swiftly and smoothly. She is extremely good at her job ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 9:56 AM 22/02/2017 by allAgents

Awards won by Stirling Ackroyd, London W13 9SB



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn