Stirling Ackroyd
Streatham, London, SW16
4.6/5, 92 reviews
92% recommended
100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
80% lettings fee satisfaction
Welcome to Townends Estate Agents, Streatham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Streatham, ... show more Welcome to Townends Estate Agents, Streatham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include Streatham, Streatham Hill, Balham, Brixton, Furzedown, Norbury, Tulse Hill and West Norwood.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Streatham and the surrounding areas, means we’re perfectly placed to sell or let your property.

Opening Hours
Address

Stirling Ackroyd
5-7 Streatleigh Parade, Streatham High Road
Streatham,London
Greater London
SW16 1EQ
020 8769 9911

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £218,000 £700,000
Lettings 100% 80% £900 £2,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
23 2 43 4 6 0 8 0 5 1
Areas covered
  • SW2
  • SW12
  • SW16
  • SW17
  • SE27
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

“Amazing customer service. Samantha always came accross very efficient and ......”

Share on :
Jan 30,2014
Minithumbup
By: 'Caroline'
Jan 30,2014
0 people found
this helpful
Amazing customer service. Samantha always came accross very efficient and professional. I have bought my flat through townends and I have been renting it for the past 3 years. Very happy....
read full review
Was this helpful? Yes

“I was very happy with the services Townends have provided ......”

Share on :
Jan 29,2014
Minithumbup
By: 'gabriella'
Jan 29,2014
0 people found
this helpful
I was very happy with the services Townends have provided me when I was looking for a tenant for my flat. All members of staff who I have dealt with have been really helpful, informative and knowledgeable I had many questions about tenancy and they ...
read full review
Was this helpful? Yes

“All members of staff who I have dealt with have ......”

Share on :
Jan 03,2014
Minithumbup
By: '45'
Jan 03,2014
0 people found
this helpful
All members of staff who I have dealt with have been really helpful, informative and knowledgeable, there was only one issue which was a misunderstanding over one of the fees charged. However, it's the way issues are dealt with that matter, and I feel Townends ...
read full review
Was this helpful? Yes

“Good recommendation of a flat within our price bracket & swift ......”

Share on :
Dec 20,2013
Minithumbup
By: 'Sarah'
Dec 20,2013
0 people found
this helpful
Good recommendation of a flat within our price bracket & swift viewing of the property arranged. Great correspondence throughout our experience & help & answers to questions are always at hand. We are very excited about moving into our new flat :)...
read full review
Was this helpful? Yes

“I have been very impressed with Townends in helping my ......”

Share on :
Dec 18,2013
Minithumbup
By: 'Liam'
Dec 18,2013
0 people found
this helpful
I have been very impressed with Townends in helping my girlfriend and I find a new flat to rent. Compared to my last move with another estate agent, the process has been very efficient and the communication from the staff excellent. A special thanks goes ...
read full review
Was this helpful? Yes

“Thanks to Nelson from Townends for quickly arranging a viewing ......”

Share on :
Nov 28,2013
Minithumbup
By: 'Janine'
Nov 28,2013
0 people found
this helpful
Thanks to Nelson from Townends for quickly arranging a viewing for us at a rental property in Norbury and we have since successfully applied and was accepted at the price we wanted. It was a pleasure and really easy dealing with Nelson. We are very ...
read full review
Was this helpful? Yes

“I have recently returned from Japan (2010) to manage my small ......”

Share on :
Oct 29,2013
Minithumbup
By: 'Nai.'
Oct 29,2013
0 people found
this helpful
I have recently returned from Japan (2010) to manage my small property portfolio, having been an expat for nearly 25 years. It was about this time I bought these properties in the SW area. Needless to say I was sorely out of touch with the UK and ...
read full review
Was this helpful? Yes

“I went in to Townends while I was walking to ......”

Share on :
Oct 04,2013
Minithumbup
By: 'Siobh'
Oct 04,2013
0 people found
this helpful
I went in to Townends while I was walking to view another property. Someone greeted me as I walked in, after I had said what I was looking for, he said Nelson was my man. I again went through my criteria for renting with Nelson, ...
read full review
Was this helpful? Yes

“With townends, expect the unexpected!.. Why?. Because i never taught ......”

Share on :
May 29,2013
Minithumbup
By: 'Mae'
May 29,2013
0 people found
this helpful
With townends, expect the unexpected!.. Why?. Because i never taught i can get an agent, who is a good negotiator!. Thank you, Nelson!. I got the price less than i expected....
read full review
Was this helpful? Yes

“Came to this branch after a couple of unsuitable flats ......”

Share on :
May 24,2013
Minithumbup
By: 'Alex'
May 24,2013
0 people found
this helpful
Came to this branch after a couple of unsuitable flats and a no-show leaving me a bit demoralised. Talked to Nelson who listened to our property needs and showed us around a flat that was just what we were looking for. Despite a problem out ...
read full review
Was this helpful? Yes

“I visited the flat with Nelson who was really helpful. ......”

Share on :
May 18,2013
Minithumbup
By: 'Ira'
May 18,2013
0 people found
this helpful
I visited the flat with Nelson who was really helpful. He is actually a good Letting negotiator as he was promptly liaising with the landlord for all my queries. I have renting with other estate agent in Streatham, and I must say Professionalism is one ...
read full review
Was this helpful? Yes

“Nelson was very honest, polite and helpful when we were ......”

Share on :
May 09,2013
Minithumbup
By: 'Kerstin'
May 09,2013
0 people found
this helpful
Nelson was very honest, polite and helpful when we were viewing the property and subsequently went through the pre-tenancy procedures. He was always available to answer questions over the phone and email and went beyond what was required by him to help us....
read full review
Was this helpful? Yes

“Gary was involved from the start to the end of ......”

Share on :
Apr 24,2013
Minithumbup
By: 'EHMR2013'
Apr 24,2013
0 people found
this helpful
Gary was involved from the start to the end of the letting process. From showing us around the property initially, to handing us the keys when all necessary checks had been completed. A very friendly and approachable agent, I would be pleased to have Gary ...
read full review
Was this helpful? Yes

“We chose Townends to find a tenant for our 2-bedroom ......”

Share on :
Apr 08,2013
Minithumbup
By: 'Jonathan'
Apr 08,2013
0 people found
this helpful
We chose Townends to find a tenant for our 2-bedroom flat in South London. They were extremely helpful and worked so hard to get us a tenant in as quickly as possible. We had 4 weeks to let our flat. Townends knew this and managed to ...
read full review
Was this helpful? Yes

“Mr Nelson forgot (or are company demands) of the Tenants ......”

Share on :
Mar 30,2013
Minithumbup
By: 'Costa'
Mar 30,2013
1 people found
this helpful
Mr Nelson forgot (or are company demands) of the Tenants phone number and we hade to wait 10 min in a frizing cold in the first visit, and he was a rushing us (because of the presence of the actualy tennants) on the first visit. in ...
read full review
Was this helpful? Yes

“The team at Streatham Townends is a breath of fresh ......”

Share on :
Mar 16,2013
Minithumbup
By: 'Mr'
Mar 16,2013
0 people found
this helpful
The team at Streatham Townends is a breath of fresh air. It was obviously a busy time on a Saturday when I first popped in and I was introduced to the branch director Andy as the lettings staff were already dealing with people. Andy made ...
read full review
Was this helpful? Yes

“I was very impressed with the service I received from ......”

Share on :
Mar 15,2013
Minithumbup
By: 'Charlie'
Mar 15,2013
0 people found
this helpful
I was very impressed with the service I received from Townends, especially from Gary Cooper who was courteous, polite, informative and professional. He worked very hard to find me the right property and I would happily recommend him to anyone....
read full review
Was this helpful? Yes

“I have been dealing with Andrew for approximately 2 years as ......”

Share on :
Mar 14,2013
Minithumbup
By: 'Sherrelle'
Mar 14,2013
0 people found
this helpful
I have been dealing with Andrew for approximately 2 years as I regualary rent properties via him. In my experience he never fails, I have found him to be honest, reliable and straight to the point. He works rapidly and always keeps me up to date ...
read full review
Was this helpful? Yes

“When we were looking for a property to rent, and ......”

Share on :
Mar 12,2013
Minithumbdown
By: 'Medea'
Mar 12,2013
0 people found
this helpful
When we were looking for a property to rent, and we needed it in a hurry to secure a place at the right school for my oldest, we found one we liked in the Townends window. The agent who showed us around then claimed the ...
read full review
What agent could do to change your mind?
Employ honest workers and remember it's people's lives you're dealing with. and in today's current insanity, you might be well advised that renters these days are just as likely to be educated, middle class people who can see through the bull, and expect to be treated with the same respect and equanimity as buyers.
Attached Filesnbsp;
Was this helpful? Yes
By: Townends Estate Agents
Mar 14, 2013
View all comments (1)
I am really sorry to read this comment you have posted on this site and would very much appreciate the opportunity of being able to fully investigate matters for you with a view of resolving your concerns. In order to do this, there is additional information such as your name and contact details that I require, therefore please feel free to contact me personally by email [email protected]. Kind Regards Karl Le Brasse Lettings Director ...

“All the staff my daughter and I dealt with were ......”

Share on :
Jan 19,2013
Minithumbup
By: 'Gary'
Jan 19,2013
0 people found
this helpful
All the staff my daughter and I dealt with were helpful but Gary Cooper was particularly impressive. He is an intelligent, helpful, humorous courteous man who politely and gallanty endured my daughter and I arguing over bedrooms! He was extremely informative and patient in helping ...
read full review
Was this helpful? Yes

“Agent kept us in constant update of the progress of ......”

Share on :
Dec 22,2012
Minithumbup
By: 'Kamal'
Dec 22,2012
0 people found
this helpful
Agent kept us in constant update of the progress of the sale. Very polite, curteous and professional in dealing with both and very efficient in dealing with any concerns we had. Highly recommeded....
read full review
Was this helpful? Yes

“I would highly recommend Clint Amfo of the Streatham branch ......”

Share on :
Nov 22,2012
Minithumbdown
By: 'loulou'
Nov 22,2012
0 people found
this helpful
I would highly recommend Clint Amfo of the Streatham branch of Townends. I rented a property through him earlier this year, and was impressed with his excellent service level and personable manner. Sadly however in my opinion he's a rare diamond, as I wouldn't recommend ...
read full review
Was this helpful? Yes
By: Townends Estate Agents
Nov 22, 2012
View all comments (1)
Dear 'Loulou' I am genuinely disappointed to read your comment and would very much appreciate the opportunity of being able to fully investigate the difficulties you have experienced with Townends. In order for me to do this, there is additional information that I will need and I would ask that you contact me at your earliest convenience by email to [email protected]. Kind Regards Luticha McNeal Head of Property Management ...

“I found Benn to be extremely helpful throughout the process. ......”

Share on :
Nov 17,2012
Minithumbup
By: 'Jenny'
Nov 17,2012
1 people found
this helpful
I found Benn to be extremely helpful throughout the process. I was particularly impressed with his handling of a most difficult vendor. The fact that the sale went through in the time it did is in no small way down to the management of the ...
read full review
Was this helpful? Yes

“I was looking for an one-bed or two-bed flat in ......”

Share on :
Nov 07,2012
Minithumbup
By: 'MZ'
Nov 07,2012
0 people found
this helpful
I was looking for an one-bed or two-bed flat in Streatham Hill or Balham areas during the summer 2012. I had been searching for about three weeks by the time Clint Amfo started working on finding me a suitable place. He managed to find a great ...
read full review
Was this helpful? Yes

“My property had been with another agent for two weeks ......”

Share on :
Nov 01,2012
Minithumbup
By: 'Pamela'
Nov 01,2012
0 people found
this helpful
My property had been with another agent for two weeks without much feedback from them. As a Landlord, I was looking to have my property re-let as quickly as possible, so I called Townends and was put through to Andy. Andy was cheerful and enthusiastic ...
read full review
Was this helpful? Yes

“Thank you very much for some of the best service ......”

Share on :
Oct 26,2012
Minithumbup
By: 'MJ'
Oct 26,2012
0 people found
this helpful
Thank you very much for some of the best service I had while looking to rent. Within a week, I have found an amazing dreamed property, went through referencing and collected the keys! Everything was done very efficiently! All agents were very polite and helpful....
read full review
Was this helpful? Yes

“We 've been very happy with the service that Ben ......”

Share on :
Oct 22,2012
Minithumbup
By: 'Stephan'
Oct 22,2012
1 people found
this helpful
We 've been very happy with the service that Ben provided us with. He has been very profesional, polite & helpful throughout. We would be pleased to recommend his services to anyone....
read full review
Was this helpful? Yes

“Both Sebastian and Ben have been hugely helpful and supportive ......”

Share on :
Oct 12,2012
Minithumbup
By: 'Big'
Oct 12,2012
0 people found
this helpful
Both Sebastian and Ben have been hugely helpful and supportive in our search for and the purchase of our first home. I found Sebastian to be attentive, reactive and extremely courteous throughout the process and aside from endless stories about his new girlfriend 'The Vet', ...
read full review
Was this helpful? Yes

“Dear Sir/MadamI was relocating from up North to London ......”

Share on :
Oct 11,2012
Minithumbup
By: 'Z.Kaleta'
Oct 11,2012
1 people found
this helpful
Dear Sir/Madam I was relocating from up North to London area due to my work promotion in April. Been full time young professional,I didnt had much time to travel to London each time to find my new place to live. I had one ...
read full review
Was this helpful? Yes

“We did alot of detailed research over several months and ......”

Share on :
Aug 13,2012
Minithumbup
By: 'Mrs'
Aug 13,2012
1 people found
this helpful
We did alot of detailed research over several months and met with about 10 local estate agents. This was our first venture into renting out our family home with the view to returning. We did numerous spread sheets to compere all 10 agents, their fee percentages, extras, ...
read full review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:31 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, London SW16 1EQ



Find the Best Agent to
Sell or Rent Your Home