100% sales valuation accuracy
100% sales fee satisfaction
100% lettings valuation accuracy
80% lettings fee satisfaction
Welcome to Townends Estate Agents, Streatham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Streatham, ...
show more
Welcome to Townends Estate Agents, Streatham. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.
Areas we cover include Streatham, Streatham Hill, Balham, Brixton, Furzedown, Norbury, Tulse Hill and West Norwood.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Streatham and the surrounding areas, means we’re perfectly placed to sell or let your property.
Areas we cover include Streatham, Streatham Hill, Balham, Brixton, Furzedown, Norbury, Tulse Hill and West Norwood.
Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Streatham and the surrounding areas, means we’re perfectly placed to sell or let your property.
Latest Reviews
26th Oct 2020
reviewed by 'Grace'
26th Aug 2020
reviewed by 'Marta'
25th Apr 2019
reviewed by 'Diana'
11th Dec 2018
reviewed by 'Graham'
10th Nov 2017
reviewed by 'Andriana'
Opening Hours
Address
Stirling Ackroyd
5-7 Streatleigh Parade, Streatham High Road
Streatham,London
Greater London
SW16 1EQ
020 8769 9911
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £218,000 | £700,000 |
| Lettings | 100% | 80% | £900 | £2,600 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 23 | 2 | 43 | 4 | 6 | 0 | 8 | 0 | 5 | 1 |
Areas covered
- SW2
- SW12
- SW16
- SW17
- SE27
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
Advertise on
Members of
Rankings
Overall
Overall
Latest Properties
No Properties
Aug 28,2015
Aug 28,2015
0
people found
this helpful
this helpful
Great experience with Townends. Ryan was our estate agent and was quick to get us in to view a property that was not yet on the market. He acknowledged our situation and price limit with a full understanding. I didn't feel ripped off as I ...
read full review
read full review
Comment on agent fees
Not bad in comparison to other Agencies
Was this helpful?
Yes
Yes
Aug 17,2015
Aug 17,2015
0
people found
this helpful
this helpful
We had an excellent experience with Townends. The service Ryan provided was brilliant and so helpful. Both Ryan and the team responded quickly to communications and there was always a member of the team on hand to help if Ryan wasn't available. They made the ...
read full review
read full review
Was this helpful?
Yes
Yes
Aug 13,2015
Aug 13,2015
0
people found
this helpful
this helpful
Townends gave good advice and were helpful and supportive right through the process of getting my flat rented out. This included initial advice before I had purchased the flat, then help deciding what to repair/redecorate etc. They marketed the flat and got tenants withint ...
read full review
read full review
Comment on agent fees
Fees very reasonable, especially compared to other agents.
Was this helpful?
Yes
Yes
Aug 12,2015
Aug 12,2015
0
people found
this helpful
this helpful
Gurmail has been an amazing and brilliant agent. He helped us looking for the best mortgage rate as we were staircasing. Everything went smooth, there is nothing I can complain about. I can only recommend Gurmail as he has been efficient, quick and he definitely ...
read full review
read full review
Was this helpful?
Yes
Yes
Jul 31,2015
Jul 31,2015
0
people found
this helpful
this helpful
The service from Townends was exceptional. They were simply brilliant from start to finish and I cannot fault them in any way. Would happily recommend them to anyone looking to sell their house....
read full review
read full review
Comment on agent fees
Have no problem paying a few when they get asking price
Was this helpful?
Yes
Yes
Jul 28,2015
Jul 28,2015
0
people found
this helpful
this helpful
Ryan maintained contact with me (and was thoroughly charming and very affable during over phone conversation) for some months prior to my signing up with Townends to just keep tabs on whatever decision I intended to make about the flat.
When eventually I agreed to ...
read full review
read full review
Comment on agent fees
Acceptable.
Was this helpful?
Yes
Yes
Jul 21,2015
Jul 21,2015
0
people found
this helpful
this helpful
Gurmail was extremely helpful and thorough when advising us with our mortgage, showing us the various financial options available and interest rates on offer. He was very up front, hard working and always available to assist us with any questions.
Gurmail was a great support ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 24,2015
Jun 24,2015
0
people found
this helpful
this helpful
I highly recommend Gurmail Singh, Senior Area Mortgage Adviser at Dot Financial (part of the Townends group). From day one he was able to explain all the options available to us when we were looking for a mortgage. He put in a lot of effort ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 07,2015
Jun 07,2015
0
people found
this helpful
this helpful
Ryan has principally managed our property but we have also worked wirh Erol and Ravi and the team are very effective in keeping each other up to date with progress with our property. We are very happy with the service which has been provided for ...
read full review
read full review
Was this helpful?
Yes
Yes
Jun 03,2015
Jun 03,2015
0
people found
this helpful
this helpful
This is my fourth time renting a property in South London and so far my experience with Townends has been very refreshing.
Ravi has been very efficent and reassuring throughout the process of renting the flat. Always available and responsive to answering any questions I ...
read full review
read full review
Comment on agent fees
Although the agency fees are a little higher than other agents - the level of service I have received has fully justified the costs. The value for money is in the service you receive.
Was this helpful?
Yes
Yes
Jun 01,2015
Jun 01,2015
0
people found
this helpful
this helpful
Ryan was brilliant throughout the whole process. He always kept in touch with us and updated us both with information regarding the move and references....
read full review
read full review
Was this helpful?
Yes
Yes
Jun 01,2015
Jun 01,2015
0
people found
this helpful
this helpful
Ryan was so helpful, and advices Mr on what to do in order to secure the house. Always disponible to answer my queries either by text message or calls.
I am happy with the flat because he helped me to secure a good deal with ...
read full review
read full review
Comment on agent fees
I got the discount rate. Thanks
Was this helpful?
Yes
Yes
May 13,2015
May 13,2015
0
people found
this helpful
this helpful
Trevor Elliott is the definition of a real estate agent. He took his time in finding out exactly what we were looking for. We didn't end up buying through Townends but thanks to the help from Trevor we will definitely be selling through Townends when ...
read full review
read full review
Was this helpful?
Yes
Yes
May 05,2015
May 05,2015
0
people found
this helpful
this helpful
I was very impressed with Townends Lettings, from finding a suitable tenant, to the Tenants moving in, Samantha kept us informed of each stage throughout the process....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2015
Apr 30,2015
0
people found
this helpful
this helpful
New tennants were found with minimum fuss. Happy with the level of service I recieved....
read full review
read full review
Was this helpful?
Yes
Yes
Apr 02,2015
Apr 02,2015
0
people found
this helpful
this helpful
Excellent quick and efficient service on all occasions when i have instructed Townsend the staff are always polite and ready to find an answer to any questions probably the best agents i have dealt with....
read full review
read full review
Comment on agent fees
reasonable
Was this helpful?
Yes
Yes
Mar 19,2015
Mar 19,2015
1
people found
this helpful
this helpful
We were at first really impressed with Townends and the second property we saw with them we absolutely loved. However, once our main contact went away on holiday it all fell apart. We had some issues with the contract and guarantor agreement (something we have ...
read full review
read full review
What agent could do to change your mind?
Again, considering the cost of the fees we were not made to feel like a paying customer, more rather a nuisance that was getting in the way.Attached Filesnbsp;
Comment on agent fees
Again, considering the cost of the fees we were not made to feel like a paying customer, more rather a nuisance that was getting in the way.
Was this helpful?
Yes
Yes
Mar 13,2015
Mar 13,2015
0
people found
this helpful
this helpful
This two persons was very helpful and professional. This agency offer good services for their customers. Every one can trust in them....
read full review
read full review
Was this helpful?
Yes
Yes
Mar 07,2015
Mar 07,2015
1
people found
this helpful
this helpful
Ravi was extremely friendly and helpful. He was easily contactable over the phone and more than willing to answer any questions we had about the place. My girlfriend and I arrived early and when we called he did not hesitate to come and let us ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04,2015
Mar 04,2015
1
people found
this helpful
this helpful
He was very helpful. He was very professional right from my enquiry phone call through to signing a contract. Thank you Ravi...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 04,2015
Mar 04,2015
0
people found
this helpful
this helpful
Ravi was absolutely fantastic when it came to helping us with our new flat. He was punctual, friendly and informative. In past experience I have found Estate Agents pushy and biased, in need of a quick sale or offer.
Ravi was relaxed, easy to talk ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2014
Apr 30,2014
0
people found
this helpful
this helpful
I can't stress how supportive Seb and Gurmail from Townends in Streatham were during the course of our sale.
From the very first moment of meeting Seb, he totally understood what we were looking for. He was honest about what he thought about the properties ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2014
Apr 30,2014
0
people found
this helpful
this helpful
My partner and I bought our first property through Townends Streatham. Trevor was the most helpful and sincere estate agent I have ever met. He always facilitated viewings when convenient for us and I felt that he was always giving an honest update to the ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 30,2014
Apr 30,2014
1
people found
this helpful
this helpful
The customer service experience was second to none. All the staff have gone over and above to meet my requirements and the communication between all parties have been flawless. I have been using Townends for the last 4 years, initially as a landlord and now as ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 13,2014
Apr 13,2014
0
people found
this helpful
this helpful
We have been letting our property through Townends now for just over a year and the experience has been very good. They got us in one tenant for twelve months and have just signed us up with a second tenant for the next twelve months. ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2014
Apr 07,2014
2
people found
this helpful
this helpful
Townends have been our management agency for over 15 years and we have found in this time that the staff have always been helpful and well trained to deal with our queries.
If you are considering Townends as a management agency then you will not be ...
read full review
read full review
Was this helpful?
Yes
Yes
Apr 07,2014
Apr 07,2014
0
people found
this helpful
this helpful
Despite already having my property under offer with another agent, Sebastian managed to obtain a higher offer with a different buyer. He was extremely efficient and dealt with any enquires promptly. He went out of his way to ensure that the process went smoothly and ...
read full review
read full review
Was this helpful?
Yes
Yes
Mar 12,2014
Mar 12,2014
1
people found
this helpful
this helpful
Really good, friendly and professional service from Sam and everyone else who we dealt with at Townends Streatham. Very impressed....
read full review
read full review
Was this helpful?
Yes
Yes
Feb 13,2014
Feb 13,2014
0
people found
this helpful
this helpful
I can honestly say that Trevor at Townends Streatham is one of the nicest agents I've met on the market, and I met a few when I started my search to buy a property. Thanks to his advice and hard work from day one, I ...
read full review
read full review
Was this helpful?
Yes
Yes
Jan 30,2014
Jan 30,2014
0
people found
this helpful
this helpful
Streatham Townends staff where, for the most part, very helpful and friendly.
At the first viewing we were told the wrong price for the flat and my email address was taken down incorrectly which resulted in a small delay in receiving forms etc however, these ...
read full review
read full review
Was this helpful?
Yes
Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 2:31 PM 21/11/2017 by allAgents
