Stirling Ackroyd
Ealing, London, W5
4.7/5, 173 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
86% lettings fee satisfaction
Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Ealing, ... show more Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include Ealing, Ealing Common, Acton, Gunnersbury and West Ealing.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Ealing and the surrounding areas, means we’re perfectly placed to sell or let your property.

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Latest Reviews

View all Reviews 173
26th Jun 2020
reviewed by 'Ms.'
“I have been using Townends Ealing for several years to let my flat in Perivale. They are always professional and ......”
26th Feb 2020
reviewed by 'Godfrey'
“Our agent Yemi was very supportive thoughout the period of marketing and selling the house. This was a stressful time ......”
7th Jan 2020
reviewed by 'Sandy'
“Ealing Letting Office - I have been using Townends for both of my flats in Ealing . Robert the Letting Manager ......”
23rd Feb 2018
reviewed by 'Ishil'
“Having searched high and low in a particular neighbourhood close to E Broadway, Ed had done well to get the ......”
22nd Feb 2018
reviewed by 'Amillsa'
“Tyana's service was second to none. I appreciated her patience, professionalism and determination to find me my perfect property. Couldn't ......”
12th Nov 2017
reviewed by 'K'
“We were pleased with the service we received throughout the process. The team responded to emails promptly and gave clear ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
41 The Broadway
Ealing,London
Greater London
W5 2NP
020 8579 9282

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £930,000
Lettings 93% 86% £850 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 2 68 7 21 1 17 0 3 0
Areas covered
  • W3
  • Ealing, Ealing Common, Acton,
  • W5
  • Gunnersbury,
  • W7
  • West Ealing
  • W13
  • NW10
  • UB6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall Overall
Estate agents
Letting agents
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“I recently rented a property in Ealing Broadway. Ben was ......”

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Feb 26,2013
Minithumbup
By: 'P'
Feb 26,2013
0 people found
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I recently rented a property in Ealing Broadway. Ben was the Townends agent that handled this for me. He was very professional and dealt with the agreement and all other paperwork very quickly and efficiently....
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“I want to start by saying that I m Italian ......”

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Feb 22,2013
Minithumbup
By: 'Mauro'
Feb 22,2013
0 people found
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I want to start by saying that I m Italian and I have been looking for a property for rent to me and my family because I work in London from 7 months and I had a lot of difficulty.......but when I meet Ben and ...
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“From the introduction to the congratulations on exchange Ricky and ......”

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Feb 08,2013
Minithumbup
By: 'Paul'
Feb 08,2013
0 people found
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From the introduction to the congratulations on exchange Ricky and Myles kept me informed and updated. When the sale seemed like it was hitting a delay with the buyers solicitor Ricky stepped in and supported the progression by speaking with the buyer and their solicitor. ...
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“Very professional and prompt services.been using Townends as sole ......”

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Jan 31,2013
Minithumbup
By: 'Loukia'
Jan 31,2013
0 people found
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Very professional and prompt services.been using Townends as sole agent for the last 6/7 years.I will continue using them....
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“I found Ricky Bajwa extremely polite and helpful during the ......”

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Jan 29,2013
Minithumbup
By: 'Mohinder'
Jan 29,2013
0 people found
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I found Ricky Bajwa extremely polite and helpful during the sale period. He handled my queries promptly and efficiently, thanks to him sale went through without problems....
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“As landlords we have been very happy with the lettings ......”

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Jan 23,2013
Minithumbup
By: 'Jean'
Jan 23,2013
0 people found
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As landlords we have been very happy with the lettings service provided by Townends Ealing. We have found the Lettings Manager, Adam Webber, to be very reliable, easy to work with and most importantly, to be able to find the right type of tenants within ...
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“Ricky and Myles have given great service with the purchase ......”

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Jan 21,2013
Minithumbup
By: 'Randal'
Jan 21,2013
0 people found
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Ricky and Myles have given great service with the purchase of our first property. They have responded diligently to all of our requests before and after the sale of property. In the future I would gladly do business with them and Townends,...
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“I dealt with Gina at Townends and she was very ......”

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Jan 03,2013
Minithumbup
By: 'missL2013'
Jan 03,2013
0 people found
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I dealt with Gina at Townends and she was very straight talking, and didn't beat around the bush with sales talk like the other agents in Ealing. She found us a lovely flat which was exactly to our taste and requests upon coming in and ...
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“I have used Townends Ealing for the last 12 years for ......”

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Dec 16,2012
Minithumbup
By: 'SL'
Dec 16,2012
0 people found
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I have used Townends Ealing for the last 12 years for letting and management ever since I bought my buy to let property. I recently had an issue with a tenant with late payment of rent and subsequently gave them notice. At the same time the ...
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“Have used for lettings for a number of years. Very ......”

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Dec 09,2012
Minithumbup
By: 'HK'
Dec 09,2012
0 people found
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Have used for lettings for a number of years. Very helpful and professional. Know what they are doing. Got us a new tennat very quickly. Bottom line - yes it costs but they get in good people and in the long run that saves money ...
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“Excellent customer service. Adam was exceptional in sorting out all ......”

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Nov 06,2012
Minithumbup
By: 'Anonymous'
Nov 06,2012
0 people found
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Excellent customer service. Adam was exceptional in sorting out all aspects of the letting. Thank you so much...
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“I have used Townends in Ealing for the past six ......”

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Nov 01,2012
Minithumbup
By: 'Damian'
Nov 01,2012
0 people found
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I have used Townends in Ealing for the past six years for both letting and sales and have found them to be very good. Adam Webber has always been friendly, polite and efficient, so I will most likely continue to use Townends when looking for ...
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“The sale of our property was somehow troublesome but Townends ......”

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Oct 31,2012
Minithumbup
By: 'Margarita'
Oct 31,2012
0 people found
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The sale of our property was somehow troublesome but Townends always mange to find prospective buyers very quickly. They kept us updated on regular basis and they were also polite and corteous even when things were getting a bit tricky. My only criticism is that ...
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By: Townends Estate Agents
Oct 31, 2012
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Dear Margarita, Thank you very much for taking the time to post this review of Townends in Ealing. We’d like to reassure you that your experience of dealing with multiple managers during your sale is extremely unusual for us and would like to apologise for any inconvenience this caused you during your sale, however we are glad to hear that despite this your overall experience with us was positive. We would like to wish you every happiness in your new home. Kind regards Towne ...

“I purchased a flat using Townends Ealing branch, I found ......”

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Oct 25,2012
Minithumbup
By: 'James'
Oct 25,2012
0 people found
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I purchased a flat using Townends Ealing branch, I found them to be helpful & quick to revert on questions/request, which made the whole process go much easier....
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“Due to my personal circumstances none of the letting agencies ......”

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Oct 16,2012
Minithumbup
By: 'Anjelika'
Oct 16,2012
0 people found
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Due to my personal circumstances none of the letting agencies in Ealing Broadway area didn't see me as a potential client in my search for the flat to rent for me and my little daughter but one.....Towends Estate Agency situated on 41 The Broadway, in ...
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“all three chaps in this branch Keith Young, Ricky Bajwa ......”

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Oct 14,2012
Minithumbup
By: 'i'
Oct 14,2012
0 people found
this helpful
all three chaps in this branch Keith Young, Ricky Bajwa and Myles Moloney were excellent. keith was the first chap who did a impressive negotiating deal. I never had thought I would do the deal but he was good. He negotiated and saved the deal. ...
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“I had an excellent experience with Townends in Ealing, they ......”

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Aug 22,2012
Minithumbup
By: 'Tamara'
Aug 22,2012
0 people found
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I had an excellent experience with Townends in Ealing, they were very helpful and efficient. I have had lots of trouble with previous estate agents but will definitely recommend Townends in the future....
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“Carl and James agents were very helpful and friendly. They ......”

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Jul 18,2012
Minithumbup
By: 'ravencio'
Jul 18,2012
1 people found
this helpful
Carl and James agents were very helpful and friendly. They help me so much to find and manage to let a property. I was surprised with a recent comment been so negative....
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“Townsends were awful. We saw the flat with one Townsends ......”

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Jul 02,2012
Minithumbdown
By: 'ComputerSaysNo'
Jul 02,2012
4 people found
this helpful
Townsends were awful. We saw the flat with one Townsends branch but it belonged to another Townsends 'turf'. As such whenever I called either Townsends they sent us to the other Townsends. One guy even told me he was 'doing me a favour' by talking ...
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By: Townends
Jul 09, 2012
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I was really concerned to read your recent feedback. I have spoken to the lettings managers in both Ealing and nearby Northfields but we can find no record of these incidents. I’d really like to get to the bottom of this so please can you contact me personally by email [email protected] or by phone on 01932 736577 so I can investigate fully for you?. ...

“After reading some of these reviews i am quiet shocked! ......”

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Aug 10,2011
Minithumbup
By: 'verypleased'
Aug 10,2011
0 people found
this helpful
After reading some of these reviews i am quiet shocked! I have used Townends on 2 occasions in 2 areas. I have found them most helpful and very easy to deal with! There are other agents in this area that i would not tocuh with a barge ...
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By: Tanya
Oct 25, 2011
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Townends were fine until renewal time came round - be careful ...

“They are the worst agency I've ever had the displeasure ......”

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Aug 01,2011
Minithumbdown
By: 'Danielle'
Aug 01,2011
3 people found
this helpful
They are the worst agency I've ever had the displeasure of working with. Even their head office are useless. They sent us unamended and incorrect tenancy agreements - never bothered to check their work. Sent wrong amounts of money to our accounts; invoiced us for ...
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“Where do I start; they misinformed us to get us ......”

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Mar 22,2011
Minithumbdown
By: 'harve'
Mar 22,2011
1 people found
this helpful
Where do I start; they misinformed us to get us to sign the tenancy. Once it was all agreed we found out that they hadn't actually asked the landlord to remove the bed from the spare room as we have a baby and I requested ...
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“[[EDIT ORIGINAL START]]In a word awful. They told us ......”

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Jan 19,2011
Minithumbdown
By: 'dontusetownends'
Jan 19,2011
1 people found
this helpful
[[EDIT ORIGINAL START]] In a word awful. They told us lie after lie about the property, tried to bully me into handing over a...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:29 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, London W5 2NP



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