Stirling Ackroyd
Ealing, London, W5
4.7/5, 173 reviews
94% recommended
100% sales valuation accuracy
100% sales fee satisfaction
93% lettings valuation accuracy
86% lettings fee satisfaction
Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant. Areas we cover include Ealing, ... show more Welcome to Townends Estate Agents, Ealing. We are a team of friendly, proactive and professional estate agents, determined to secure the best possible price for the properties we sell and let, with a successful track record of finding our clients the perfect buyer or tenant.

Areas we cover include Ealing, Ealing Common, Acton, Gunnersbury and West Ealing.

Whatever your property needs we offer all our clients a complete property solution with excellent customer care at the core. Our services include: residential sales, lettings and management, mortgages, conveyancing, surveying and property maintenance.
Our ability to listen and really understand your requirements, combined with more than 25 years of in depth experience and local knowledge about Ealing and the surrounding areas, means we’re perfectly placed to sell or let your property.

Opening Hours
Address

Stirling Ackroyd
41 The Broadway
Ealing,London
Greater London
W5 2NP
020 8579 9282

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £300,000 £930,000
Lettings 93% 86% £850 £2,200
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
54 2 68 7 21 1 17 0 3 0
Areas covered
  • W3
  • Ealing, Ealing Common, Acton,
  • W5
  • Gunnersbury,
  • W7
  • West Ealing
  • W13
  • NW10
  • UB6
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

No Properties

“Charlie was a real pleasure to deal with during my ......”

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Jul 18,2016
Minithumbup
By: 'Nouran'
Jul 18,2016
0 people found
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Charlie was a real pleasure to deal with during my flat purchase. He was extremely professional at all times and my frequent return visit requests was never too much trouble!...
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N/A
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“Great team.Within one day they helped us to view ......”

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Jun 29,2016
Minithumbup
By: 'RA'
Jun 29,2016
0 people found
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Great team. Within one day they helped us to view the property, make a successful offer and begin paperwork. We were kept informed throughout the negations and were not messed around...
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Comment on agent fees
fees - ‚£480 more expensive than Belfast, but thats London!
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“Both Aaron and Chris acted as a team and in ......”

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Jun 29,2016
Minithumbup
By: 'Townends'
Jun 29,2016
0 people found
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Both Aaron and Chris acted as a team and in an extremely professional way that concluded in a fast and successful agreement. They met my highest expectations!...
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“We let an apartment using Chris and Aaron. Both acted ......”

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May 17,2016
Minithumbup
By: 'Excellent'
May 17,2016
0 people found
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We let an apartment using Chris and Aaron. Both acted in an efficient and professional way. Chris gave good advice, particularly about dual agency, which with hindsight he was absolutely correct about. They also found professional tenants in a timely manner. The ethos at this ...
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Comment on agent fees
They work hard to ensure they are competitive. We found their written words and photography excellent. Unusually, they are able to sell the merits of a property, rather than merely allowing the prospective tenant to wonder aimlessly. They are focused on ensuring the tenant gets what they are looking for and ensuring the owner gets a decent tenant.
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“Extremely helpful in both the bidding process and in the ......”

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May 09,2016
Minithumbup
By: 'Lucy'
May 09,2016
0 people found
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Extremely helpful in both the bidding process and in the run up to completion. Good level of contact, very professional....
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“Fantastic customer service from Hisham! So friendly, approachable and relaxed. ......”

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May 03,2016
Minithumbup
By: 'Marta'
May 03,2016
0 people found
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Fantastic customer service from Hisham! So friendly, approachable and relaxed. From start to finish he put us at ease, calmed us and made the whole process much less stressful....
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“Chris was really good to deal with. He always listened ......”

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Apr 28,2016
Minithumbup
By: 'David'
Apr 28,2016
0 people found
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Chris was really good to deal with. He always listened and showed empathy, is an optimist, always found our common ground and managed to negotiate buyer and seller to a common ground. He also works really hard. A good representative of his profession....
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Good
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“Chris, Charlie and the team were excellent throughout the sale. ......”

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Apr 28,2016
Minithumbup
By: 'Stephen'
Apr 28,2016
0 people found
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Chris, Charlie and the team were excellent throughout the sale. They were upfront about all aspects of the sale and kept me in the loop throughout. Chris achieved a sale quickly and was very diligent in getting the right deal for us. Once the sale ...
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Comment on agent fees
Good. Townends were willing to negotiate on their fee, and although not the cheapest, their service was excellent value for money.
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“Chris is very professional when dealing with our purchase of ......”

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Apr 20,2016
Minithumbup
By: 'Good'
Apr 20,2016
0 people found
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Chris is very professional when dealing with our purchase of new flat, always very responsive and taking up resposibility, never say no to customer's request. I would definitely recommend him for the sales agent,...
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Comment on agent fees
Good
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“Agents listen to our expectation and showed us what we ......”

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Apr 19,2016
Minithumbup
By: 'Mikael'
Apr 19,2016
0 people found
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Agents listen to our expectation and showed us what we were looking for, also spent time for negotiation and getting the contract signed....
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“Aaron was very friendly, professional and helpful; making everything as ......”

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Apr 19,2016
Minithumbup
By: 'ZoePincombe'
Apr 19,2016
0 people found
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Aaron was very friendly, professional and helpful; making everything as easy to follow and understand as possible. We appreciated his honesty and straight forward approach....
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Comment on agent fees
Very reasonable.
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“Hish - Awesome service man! He gives me neutral professional ......”

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Mar 29,2016
Minithumbup
By: 'Lokesh'
Mar 29,2016
0 people found
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Hish - Awesome service man! He gives me neutral professional advice which help me understand how this market work as i am being very naive this letting market. Unfortunate that it didn't work out with Townends but i'll keep a note of his services and ...
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NA
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“Chris, what can I say. He is one of the ......”

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Mar 18,2016
Minithumbup
By: 'Dominic'
Mar 18,2016
0 people found
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Chris, what can I say. He is one of the most efficient, hardworking and brilliant estate agents out there. He sold our flat within a week and when that fell through had already lined up another open day and again sold within the week and ...
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Comment on agent fees
The fees were very reasonable, especially given how much work he put in that was above and beyond.
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“Chris and Aaron have delivered an excellent professional service and ......”

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Mar 14,2016
Minithumbup
By: 'Jean'
Mar 14,2016
0 people found
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Chris and Aaron have delivered an excellent professional service and were able to let our property within the same afternoon of being on the market! I found them really helpful, positive, and easy to get in touch with when needed, and would have no hesitation ...
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Good
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“Spoke to Hisham on the phone regarding renting a property. ......”

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Feb 26,2016
Minithumbup
By: 'Cathy'
Feb 26,2016
0 people found
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Spoke to Hisham on the phone regarding renting a property. Was very helpful and polite. I would use your company again going on the service provided...
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good
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“After showing us a few possible places, we finally found ......”

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Feb 25,2016
Minithumbup
By: 'Nestor'
Feb 25,2016
0 people found
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After showing us a few possible places, we finally found the perfect home. Aaron guided us through the whole process. He was friendly and approachable and helped us with all our queries....
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“Chris was wonderful and has entirely reformed our view of ......”

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Feb 19,2016
Minithumbup
By: 'Kirsty'
Feb 19,2016
0 people found
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Chris was wonderful and has entirely reformed our view of estate agents (actually we still think he is a one off!). Not only was he frank and honest throughout, he was he quick to respond to our concerns, informed us of what was next in ...
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“Excellent lettings service provided by Chris and Aaron at Townends ......”

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Feb 19,2016
Minithumbup
By: 'Imran'
Feb 19,2016
0 people found
this helpful
Excellent lettings service provided by Chris and Aaron at Townends Ealing Branch. Townends provided me (as the landlord of a property) a hassle free lettings service....
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“I had three viewing with Hish and he was so ......”

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Feb 17,2016
Minithumbup
By: 'Antonia'
Feb 17,2016
0 people found
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I had three viewing with Hish and he was so helpful and patient. The overall experience was a positive one....
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“Chris arranged our rental of our new apartment in Ealing ......”

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Feb 17,2016
Minithumbup
By: 'Gary'
Feb 17,2016
0 people found
this helpful
Chris arranged our rental of our new apartment in Ealing recently. He was exceptionally professional and very helpful in the process. A pleasure dealing with him and I would have no hesitation in recommending him....
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Comment on agent fees
Fees commensurate with good service.
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“Hisham seems like a genuine person that has the priorities ......”

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Feb 17,2016
Minithumbup
By: 'Henri'
Feb 17,2016
0 people found
this helpful
Hisham seems like a genuine person that has the priorities of his peers as his main concern. He is well spoken, polite and always gives his 100% attention in conversation....
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N/a
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“Chris Van Kraayenburg helped me to get hold of tenants ......”

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Nov 16,2015
Minithumbup
By: 'Vijay'
Nov 16,2015
0 people found
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Chris Van Kraayenburg helped me to get hold of tenants quickly. Chris is so efficient and proactive. Chris has taken professional photographs with in 30 mins after we have decided to market the property with Town ends. Chris was always available to answer your queries either ...
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“Louis was very friendly and helpful throughout my flat-search, which ......”

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Oct 20,2015
Minithumbup
By: 'Sarah'
Oct 20,2015
0 people found
this helpful
Louis was very friendly and helpful throughout my flat-search, which turned out to be quite a long one. His attitude was really positive, saying it was a case of 'when' we found the right property rather than 'if', which was greatly reassuring. I always felt ...
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“We are really pleased we approached Townends to market and ......”

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Oct 06,2015
Minithumbup
By: 'Property'
Oct 06,2015
0 people found
this helpful
We are really pleased we approached Townends to market and manage the letting of our property. After an unsuccessful and lengthy marketing experience with another agency, we turned to Townends. Our only regret, was that we didn't do it sooner! The agency was proactive, fast ...
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“Overall very impressed with the knowledge and advice given to ......”

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Oct 03,2015
Minithumbup
By: 'Olivia'
Oct 03,2015
0 people found
this helpful
Overall very impressed with the knowledge and advice given to help towards a smooth move in. Louis was always easy to contact and was more than happy to answer any queries. The process was very smooth and lots of advice and helpful information was given ...
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“When we arrive to the agency, Louis start asking what ......”

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Oct 02,2015
Minithumbup
By: 'Martin'
Oct 02,2015
0 people found
this helpful
When we arrive to the agency, Louis start asking what we were looking for and understand really quick our needs and shown some properties well located for us and with the right specifications and arrange a viewing for the next day to all of them. ...
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Comment on agent fees
The agency fees plus the credit check fees in my opinion are quite over priced compared to other agent's This is not the most expensive I've seen but it is on a similar price. I've made before the same process with other agency and the fees were half of the price compare to this one.
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“I am very pleased for the constant help Morgan Senior ......”

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Oct 02,2015
Minithumbup
By: 'Valeria'
Oct 02,2015
1 people found
this helpful
I am very pleased for the constant help Morgan Senior has given to us. He took care of our needs and search always constantly monitoring us. He has been very supportive and helpful. We have really much appreciated his help!...
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“Louis showed us exactly what we asked for. Other agencies ......”

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Oct 01,2015
Minithumbup
By: 'Guillem'
Oct 01,2015
0 people found
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Louis showed us exactly what we asked for. Other agencies tried to force us into renting properties didn't fall within our specifications instead of saying that they didn't have anything. Something we saw and amazed us was the fact that they have a map on ...
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Comment on agent fees
Not the cheapest, not the most expensive.
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“I had two properties that I needed to let out ......”

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Sep 28,2015
Minithumbup
By: 'Sonny'
Sep 28,2015
0 people found
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I had two properties that I needed to let out very quickly as I was due to go off on Honeymoon and I wanted this to be taken care of. After contacting Townends, I met Louise at the property and explained the situation and the ...
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Comment on agent fees
As a full time landlord I am looking to get the best deal I can. I have multiple properties and keep them in very good condition so any GOOD Agent should be able to let them out pretty quickly. So im always looking for a better price.
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“I have used several agents before and I found it ......”

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Sep 21,2015
Minithumbup
By: 'KarinaB'
Sep 21,2015
0 people found
this helpful
I have used several agents before and I found it very hard to deal with pushy and sometimes very rude agents! But Townends company was different. Very professional agency - especially Louis - he provided an excellent service, was pleasure to deal with and was ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:29 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, London W5 2NP



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