Stirling Ackroyd
West Norwood & Streatham, London, SE27
4.8/5, 172 reviews
94% recommended
85% sales valuation accuracy
89% sales fee satisfaction
Our West Norwood office opened in October 2016 and joins our network of highly successful South London branches. Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London with a track record of achieving great results for our clients and a ... show more Our West Norwood office opened in October 2016 and joins our network of highly successful South London branches. Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London with a track record of achieving great results for our clients and a strong reputation for professionalism, integrity and customer service. Our offices serve the boroughs of Southwark, Lambeth, Wandsworth, Croydon and Merton and we offer an extensive selection of properties for sale and to let, ranging from studio apartments to large family homes. Our service is built around first class property marketing delivered by a team of qualified and experienced local experts that are dedicated to providing a five star service.

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Latest Reviews

View all Reviews 172
19th Feb 2021
reviewed by 'Joelle Y.'
“Fantastic service by Lee Richardson who is the property consultant . From the start to the end of the consultation process ......”
12th Mar 2020
reviewed by 'Danielle'
“Excellent and prompt service from Lee Richardson and Dannielle Perry (West Norwood and Streatham branch) from initial enquiry, viewing and ......”
31st Jan 2020
reviewed by 'Kimberley'
“Our experience with Beresford Residential was great and Lee was a huge factor in this. He was very personable, professional ......”
17th Dec 2019
reviewed by 'She'miah'
“Amazing property consultant. He was very welcoming and friendly. He explained everything to us and has been great at communicating ......”
31st Aug 2019
reviewed by 'Salvatore'
“Professional, speedy and expedient. All enquiries dealt with promptly and efficiently in a courteous manner.Appointments and correspondence dealt with ......”
25th Jun 2019
reviewed by 'Mike'
“Iain and the team have been excellent throughout a difficult sale in a difficult market, great knowledge and communication throughout....”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
471-473 Norwood Road
West Norwood,London
Greater London
SE27 9DJ
02086559000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 85% 89% £173,000 £587,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
42 2 70 5 22 1 21 0 7 2
Areas covered
  • SE27
  • SE19
  • SE21
  • SE16
  • SE26
  • SE20
  • SE19
  • SE26
  • SE16
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Estate agents
Letting agents
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“Very helpfulFound the offer process a bit frustrating as I ......”

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Aug 22,2015
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By: 'Poppie'
Aug 22,2015
0 people found
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Very helpful Found the offer process a bit frustrating as I wasn't sure of what was in the flat already in terms of curtains and a Hoover. Were very accommodating for the times we wanted to view which was great....
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Comment on agent fees
Think beresford have high fees and were one of the only estate agents charging to put in an offer which again made the process more stressful
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“Job well done - found tenants quickly after other estate ......”

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Aug 15,2015
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By: 'sb'
Aug 15,2015
0 people found
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Job well done - found tenants quickly after other estate agencies could't find anyone for months. Friendly guy, very professional....
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“This was my first time renting in the London property ......”

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Aug 14,2015
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By: 'Joseph'
Aug 14,2015
1 people found
this helpful
This was my first time renting in the London property market, and I was incredibly pleased with, and grateful for, the support of Beresford Residential. Tufael was enthusiastic and engaged every step of the way, and was incredibly communicative and supportive - a brilliant agent. ...
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“We recently used Beresford to help us find tenants for ......”

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Jun 15,2015
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By: 'Kate'
Jun 15,2015
1 people found
this helpful
We recently used Beresford to help us find tenants for our one bedroom flat. From beginning to end, they provided a great service. They were honest, especially about the rental income we could expect. We did talk with other agencies prior to working with Beresford ...
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Comment on agent fees
We worked with Beresford on the 0% promotion.
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“The service was satisfactory, but not massively more than that. ......”

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Jun 11,2015
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By: 'Andrew'
Jun 11,2015
0 people found
this helpful
The service was satisfactory, but not massively more than that. It seemed to be most about the sale, which they achieved well, but other than that it didn't exceed. I appreciate I've only gone for the finds service, but the agent seemed to have promised ...
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What agent could do to change your mind?
Over promised on valuation
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Comment on agent fees
Over promised on valuation
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“Ryan and Joe assisted us in searching for an purchased ......”

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May 21,2015
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Ryan
By: 'S'
May 21,2015
1 people found
this helpful
Ryan and Joe assisted us in searching for an purchased our first property. Ryan was very enthusiastic during the searching process and the transition to Joe who took over the pre-completion stage was personal and efficient. Some queries were thrown up during the search process ...
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“I was extremely impressed by the service provided by Beresford ......”

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May 11,2015
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By: 'Landlord'
May 11,2015
1 people found
this helpful
I was extremely impressed by the service provided by Beresford Residential. As a first time landlord I was a little nervous about the procedure but Beresford guided me through the process start to finish and regularly updated me with feedback throughout the process. Darren Hall ...
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“Was approached with a free letting and was sceptical, but ......”

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May 08,2015
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By: 'Emma'
May 08,2015
1 people found
this helpful
Was approached with a free letting and was sceptical, but I appreciated their keen approach and found the service very good. Would certainly use them again. Emma...
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“I can't fault the service or professionalism of Beresfords at ......”

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May 06,2015
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By: 'Jon'
May 06,2015
0 people found
this helpful
I can't fault the service or professionalism of Beresfords at all in our search for a flat. Ryans suggestion of the flat was by far and away the best from that day. He was very helpful and informative. Darren too was very helpful in what ...
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Comment on agent fees
Fees were no more than any other estate agent would charge so. Not eye wateringly high nor joyously low.
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“All the staff (namely Darren and Joe) went above and ......”

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Apr 24,2015
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By: 'The'
Apr 24,2015
0 people found
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All the staff (namely Darren and Joe) went above and beyond what I ever expected to ensure we got the flat we are now in. The support of the staff during and the ease and professionalism was exceptional. I have moved with many estate agents ...
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Comment on agent fees
The fees are clearly allocated throughout the process and not exterminate or unreasonable.
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“Beresford Residential Staff provided an excellent and outstanding customer service ......”

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Apr 22,2015
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By: 'Youssef'
Apr 22,2015
0 people found
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Beresford Residential Staff provided an excellent and outstanding customer service assisting in letting our property. The staff were always happy to assist showing professionalism at all times....
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“Beresford Residential Staff provided an excellent and outstanding customer service ......”

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Apr 22,2015
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Ryan
By: 'Youssef'
Apr 22,2015
0 people found
this helpful
Beresford Residential Staff provided an excellent and outstanding customer service assisting in letting our property. The staff were always happy to assist showing professionalism at all times....
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“I put my flat on the market with Beresfords after ......”

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Jan 09,2015
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By: 'Nicola'
Jan 09,2015
1 people found
this helpful
I put my flat on the market with Beresfords after see a leaflet at a friends house. Joe gave me a realistic valuation and very quickly arranged viewings. Ryan handled all the viewings and always let me know when he was going to show someone ...
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Comment on agent fees
i paid a fee, even though Beresfords were promoting 0% commission as I was briefly with another agent at the time of signing my contract with them.
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“Excellent service. The staff were all very good and communication ......”

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Jan 07,2015
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By: 'Dushyant'
Jan 07,2015
1 people found
this helpful
Excellent service. The staff were all very good and communication was beyond reproach. they found a tenant within 2 weeks ....
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“I was contacted by beresford as they noticed via gumtree ......”

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Jan 06,2015
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By: 'Dom'
Jan 06,2015
1 people found
this helpful
I was contacted by beresford as they noticed via gumtree that my flat was available to rent. They offered a 0% rental deal as the office had just launched. They managed to find a good tenant within a week and acted professionally with good communication throughout. ...
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“I was really impressed with the service I received from ......”

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Dec 05,2014
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By: 'Taz'
Dec 05,2014
1 people found
this helpful
I was really impressed with the service I received from Beresford. They were quick off the mark arranging viewings very quickly and took the time to understand the sort of tenants I was looking for. once the tenants were confirmed the paperwork was very smooth ...
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“Having dealt with letting agents for my properties for over ......”

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Nov 04,2014
Minithumbup
By: 'Deecsie'
Nov 04,2014
0 people found
this helpful
Having dealt with letting agents for my properties for over ten years, I have come to expect the usual pushy sales, add-ons for services and sloppy service, none of which I received from Beresford. They were very straight forward in their pricing structure, committed to ...
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“Dale has been very helpful and professional. He drove us ......”

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Oct 31,2014
Minithumbup
By: 'M'
Oct 31,2014
0 people found
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Dale has been very helpful and professional. He drove us to see several properties, including one twice, and dropped us back home....
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“Ryan contacted me about letting my flat via Beresfords. I ......”

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Oct 28,2014
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By: 'Mr'
Oct 28,2014
0 people found
this helpful
Ryan contacted me about letting my flat via Beresfords. I was very impressed with his enthusiastic, professional manner and the offer that Beresfords put to me. Within 24 hours he had approximately 10 prospective tenants shown round my flat with a few making offers on that very ...
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Comment on agent fees
Beresford did it on a zero fee. unbelievable !
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By: Craig
Oct 29, 2014
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Dear Mr Grundy, We are really pleased that you were so happy with the service provided by Ryan and the Beresford Residential team at our Streatham office. Our 0% launch promotion has been a great success and we hope that it has shown many local landlords that we truly deliver on our promise of a 5-star service. We look forward to working with you again in the future and thank you for your business and for your kind review. Best Regards Craig ...

“Dale was extremely helpful, informative and friendly during our property ......”

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Oct 08,2014
Minithumbup
By: 'Eve.d'
Oct 08,2014
0 people found
this helpful
Dale was extremely helpful, informative and friendly during our property search. Would definitely go back to the agency again due to the excellent service provided by Dale....
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“Had previous bad experience with another agency so I was ......”

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Oct 07,2014
Minithumbup
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Ryan
By: 'J.Rych'
Oct 07,2014
0 people found
this helpful
Had previous bad experience with another agency so I was very sceptical in having agency finding me tenants for my property but had to advertise again. I have experienced numerous nuisance phone calls by other agencies offering me deals and fee bundles but one stood ...
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“I have rented a couple of properties with Joe who ......”

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Sep 23,2014
Minithumbup
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By: 'my'
Sep 23,2014
0 people found
this helpful
I have rented a couple of properties with Joe who was very helpful and extremely quick at finding us great tenants. When he wasnt available Ryan was always on hand to answer any queries that i had. The service was exceptionally good value for me ...
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Comment on agent fees
good value
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:53 PM 10/11/2016 by allAgents

Awards won by Stirling Ackroyd, London SE27 9DJ



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