Stirling Ackroyd
West Norwood & Streatham, London, SE27
4.8/5, 172 reviews
94% recommended
85% sales valuation accuracy
89% sales fee satisfaction
Our West Norwood office opened in October 2016 and joins our network of highly successful South London branches. Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London with a track record of achieving great results for our clients and a ... show more Our West Norwood office opened in October 2016 and joins our network of highly successful South London branches. Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London with a track record of achieving great results for our clients and a strong reputation for professionalism, integrity and customer service. Our offices serve the boroughs of Southwark, Lambeth, Wandsworth, Croydon and Merton and we offer an extensive selection of properties for sale and to let, ranging from studio apartments to large family homes. Our service is built around first class property marketing delivered by a team of qualified and experienced local experts that are dedicated to providing a five star service.

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Latest Reviews

View all Reviews 172
19th Feb 2021
reviewed by 'Joelle Y.'
“Fantastic service by Lee Richardson who is the property consultant . From the start to the end of the consultation process ......”
12th Mar 2020
reviewed by 'Danielle'
“Excellent and prompt service from Lee Richardson and Dannielle Perry (West Norwood and Streatham branch) from initial enquiry, viewing and ......”
31st Jan 2020
reviewed by 'Kimberley'
“Our experience with Beresford Residential was great and Lee was a huge factor in this. He was very personable, professional ......”
17th Dec 2019
reviewed by 'She'miah'
“Amazing property consultant. He was very welcoming and friendly. He explained everything to us and has been great at communicating ......”
31st Aug 2019
reviewed by 'Salvatore'
“Professional, speedy and expedient. All enquiries dealt with promptly and efficiently in a courteous manner.Appointments and correspondence dealt with ......”
25th Jun 2019
reviewed by 'Mike'
“Iain and the team have been excellent throughout a difficult sale in a difficult market, great knowledge and communication throughout....”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
471-473 Norwood Road
West Norwood,London
Greater London
SE27 9DJ
02086559000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 85% 89% £173,000 £587,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
42 2 70 5 22 1 21 0 7 2
Areas covered
  • SE27
  • SE19
  • SE21
  • SE16
  • SE26
  • SE20
  • SE19
  • SE26
  • SE16
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“I am really pleased that I met Mozam, when I ......”

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Nov 07,2017
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By: 'Justyna'
Nov 07,2017
1 people found
this helpful
I am really pleased that I met Mozam, when I was looking for new flat. He was really helpful, professional and kind. He answered for all my questions. Highly recommended!...
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“Hands down the greatest real estate agents I've ever dealt ......”

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Nov 03,2017
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By: 'Harry'
Nov 03,2017
1 people found
this helpful
Hands down the greatest real estate agents I've ever dealt with in the entire London area, nay, the entire Northern Hemisphere. They are kind, easy to do business with and perfect in every way. There's no way we'd be as happy in our new place ...
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Good
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“We were very impressed by Beresford Residential and in particular ......”

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Nov 02,2017
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Iain
By: 'Ben'
Nov 02,2017
1 people found
this helpful
We were very impressed by Beresford Residential and in particular Iain's efficiency, organisation and commitment to our sale. He was a trusted and reliable hand all the way through the process, driving forward with all the key tasks. Iain's communication throughout was clear, straight forward ...
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“From the moment we started working with Beresford residential it ......”

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Nov 01,2017
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By: 'Georgina'
Nov 01,2017
1 people found
this helpful
From the moment we started working with Beresford residential it has been such a smooth and easy process. Both Moazam and Jerome have been wonderful with communication and have made the process of finding our perfect flat very enjoyable. After horrible experiences with other agents ...
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Comment on agent fees
In line with other agents
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“I'd like to thank the Team at the West Norwood ......”

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Oct 29,2017
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Iain
By: 'Nataliya'
Oct 29,2017
0 people found
this helpful
I'd like to thank the Team at the West Norwood branch for their very efficient help with my purchase. They've also went an extra mile in helping me with my other property needs. A very special thanks to Sam, who has been a great pleasure ...
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“The team were swift to contact me in order to ......”

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Oct 20,2017
Minithumbup
By: 'Veee'
Oct 20,2017
0 people found
this helpful
The team were swift to contact me in order to assist in lettimg my south London proeprty. They arranged to take pictures at the flat and then all prospectve viewings with myself and the current tenants efficiently, before promptly finding me new tenants ahead of ...
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Comment on agent fees
They managed the process for free, having a large number of clients looking for property like mine.
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“Throughout the process of our first time purchase in Streatham ......”

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Oct 15,2017
Minithumbup
By: 'Dom'
Oct 15,2017
1 people found
this helpful
Throughout the process of our first time purchase in Streatham Jerome remained a professional and approachable, as well as committed and honest. He was always quick to keep us up to date on everything happening, and genuinely cared that we were happy with the progress. ...
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Good
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“This company is great, the support from Danielle and personal ......”

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Oct 12,2017
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Dannielle
By: 'James'
Oct 12,2017
1 people found
this helpful
This company is great, the support from Danielle and personal representation of Moazam is amazingly efficient, helpful and supportive. They get processes moving. Moazam especially is great, He was able to give answers to any questions we and provide total up-front costs. Very friendly, easy ...
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Comment on agent fees
Agency fees are good, very reasonable
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“Tufael was so helpful during the process of finding a ......”

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Oct 10,2017
Minithumbup
By: 'Thalia'
Oct 10,2017
1 people found
this helpful
Tufael was so helpful during the process of finding a new home for myself and my partner on our move to London. He listened to what we were looking for and found us the perfect property on the first viewing. He guided us through the ...
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Comment on agent fees
I don't have a huge understanding of Agent fee's in London so it wouldn't be fair to comment as I have no previous fees to compare this against.
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“sam was very polite and well organised and patient with ......”

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Oct 09,2017
Minithumbup
By: 'EIEIO'
Oct 09,2017
0 people found
this helpful
sam was very polite and well organised and patient with a landlord less than organised! Kept us informed all the way. Very happy with the service....
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Comment on agent fees
Free so good
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“Sam was the best agent we could have asked for. ......”

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Oct 05,2017
Minithumbup
By: 'LDavey'
Oct 05,2017
1 people found
this helpful
Sam was the best agent we could have asked for. He was so efficient and helpful throughout the whole process. We felt very at ease meeting him at the property with his friendly, chatty matter and being able to ask all our questions. And his ...
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Good
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“Jerome was super helpful during the process of our move. ......”

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Oct 04,2017
Minithumbup
By: 'Ellie'
Oct 04,2017
1 people found
this helpful
Jerome was super helpful during the process of our move. He helped us find our property once we had been messed around by another estate agent. He understood all our circumstances and was incredibly patient, helpful and professional at all times. Thank you!...
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Comment on agent fees
Good
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“Sam has been endlessly helpful and diligent throughout the whole ......”

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Oct 03,2017
Minithumbup
By: 'Veronica'
Oct 03,2017
1 people found
this helpful
Sam has been endlessly helpful and diligent throughout the whole process. I had a last minute viewing arranged and Sam made sure that I received confirmation of the time and followed up when this had to be altered. When I made the decision to request ...
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Comment on agent fees
The fees are very standard to what I expected for a London Estate Agent.
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“Most positive experience of an estate agent! Nice, warm and ......”

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Sep 27,2017
Minithumbup
By: 'Tom'
Sep 27,2017
0 people found
this helpful
Most positive experience of an estate agent! Nice, warm and friendly chap who really helped and made the process easy - would definitely recommend!...
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“I recently used Beresford International's letting service to find a ......”

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Sep 12,2017
Minithumbup
By: 'Jacqui'
Sep 12,2017
0 people found
this helpful
I recently used Beresford International's letting service to find a tenant for my flat. Although I am not a first time landlord it's several years and some legislative changes since I've rented out property, but Iain and his team were there to guide the process ...
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Comment on agent fees
In line with market rates.
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“We worked with two teams at Beresford and have been ......”

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Sep 07,2017
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Ryan
By: 'Doris'
Sep 07,2017
1 people found
this helpful
We worked with two teams at Beresford and have been impressed by all the clear correspondance and professional communication. They advised us brilliantly throughout and have found lovely tenants too ,...
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Comment on agent fees
Fair.
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“Sam was impeccable: he was at the property on time ......”

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Sep 02,2017
Minithumbup
By: 'Bruno'
Sep 02,2017
1 people found
this helpful
Sam was impeccable: he was at the property on time and was helpful throughout the viewing, answering whatever questions I had. He was also super quick in getting all the requisite documentation to me as soon as I decided to make an offer and as ...
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“Super helpful team and excellent service to help me buy ......”

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Aug 23,2017
Minithumbup
By: 'Claire'
Aug 23,2017
1 people found
this helpful
Super helpful team and excellent service to help me buy a property. The guys were always available on the phone and very thorough with any help, advice or questions, as well as being very polite and friendly throughout, Thanks very much!...
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“Undeniably one of the best estate agents I've worked with. ......”

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Aug 21,2017
Minithumbup
By: 'Emma'
Aug 21,2017
1 people found
this helpful
Undeniably one of the best estate agents I've worked with. Moazam was always willing to help and so quick to come back with answers, information and advice. Highly recommended!...
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“I have worked with Jerome on a few matters. I ......”

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Aug 17,2017
Minithumbup
By: 'Tahsin'
Aug 17,2017
1 people found
this helpful
I have worked with Jerome on a few matters. I have found Jerome highly efficient and easy to talk to. Jerome provides regular updates and has been great in keeping my matters be on track....
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Good
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“Ian and his team have been always been very fast ......”

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Aug 17,2017
Minithumbup
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Iain
By: 'JB'
Aug 17,2017
0 people found
this helpful
Ian and his team have been always been very fast to reply to all queries in the friendliest and most professional manner and have really made the process on as easy as possible....
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“Beresford's had helped me out successfully to rent my property ......”

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Aug 16,2017
Minithumbup
By: 'B'
Aug 16,2017
1 people found
this helpful
Beresford's had helped me out successfully to rent my property previously, so when it came to selling, they were my natural choice as agent. Jerome and the team packed the viewings in and were very good at keeping me updated at all times. The sale ...
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Comment on agent fees
The fees were very reasonable and they more than earned it.
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“Big thanks to both Mo and Jerome. I dealt with ......”

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Aug 02,2017
Minithumbup
By: 'Rachelle'
Aug 02,2017
1 people found
this helpful
Big thanks to both Mo and Jerome. I dealt with Mo initially and then Jerome on the purchase of a flat. Both were very professional, efficient and accommodating to my queries....
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“Regrettably I must write an unfavourable review for this branch ......”

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Jul 26,2017
Minithumbdown
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Magda
By: 'Dubravka'
Jul 26,2017
0 people found
this helpful
Regrettably I must write an unfavourable review for this branch and Beresford in general (during our approximately two month of dealing with them, we were in contact with at least three different agents from three different branches, sometimes regarding the same issue). When we were ...
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Comment on agent fees
Any fees are too much if the agent doesn't do their job.
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“I was impressed with the speed and efficiency with which ......”

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Jul 14,2017
Minithumbup
By: 'Ben'
Jul 14,2017
1 people found
this helpful
I was impressed with the speed and efficiency with which everything was dealt with. Moazam was very helpful and attentive and I would highly recommend the estate agents, and Moazam himself, to anyone looking to buy or rent....
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Comment on agent fees
Agent's fees were very acceptable and I was given a clear total cost.
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“The team at Beresford has been excellent to work with ......”

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Jul 13,2017
Minithumbup
By: 'Bharath'
Jul 13,2017
1 people found
this helpful
The team at Beresford has been excellent to work with during the sale of our property. Jerome was always on hand to provide up-to-date information and sourcing resources, such as gas engineers, required to complete the contract....
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Comment on agent fees
Fees were reasonable for the service provided
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“We have had dealings with estate agents before and have ......”

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Jun 29,2017
Minithumbup
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Iain
By: 'Tom'
Jun 29,2017
0 people found
this helpful
We have had dealings with estate agents before and have not felt amazingly comfortable with how pushy they can be but Ian and Sam were really great and not like that at all. They were clear and concise and dealt with any problem and question ...
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Comment on agent fees
Im new to agent fees but we feel this is fair
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“Both Sam and Iain are very nice people to be ......”

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Jun 28,2017
Minithumbup
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Iain
By: 'Tim'
Jun 28,2017
0 people found
this helpful
Both Sam and Iain are very nice people to be in touch with. Fast replies on your emails, they pick up the phone when you call them, they were such a big help in finding a property especially since I had a very bad experience ...
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Comment on agent fees
Bad
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“Sam was lovely to deal with. Polite and willing to ......”

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Jun 26,2017
Minithumbup
By: 'Laura'
Jun 26,2017
0 people found
this helpful
Sam was lovely to deal with. Polite and willing to answer any questions and get things dealt with quickly. He didnt make me feel pressured to take a property at all which was great and left me feeling assured that I was with the correct ...
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Comment on agent fees
Good price with personal circumstances taken into consideration.
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“Big thanks to Mo for sorting our viewing and getting ......”

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Jun 22,2017
Minithumbup
By: 'MJ'
Jun 22,2017
1 people found
this helpful
Big thanks to Mo for sorting our viewing and getting everything moving swiftly. Similarly, massive thanks to Jerome for convincing our future Landlord to take slightly less in rent/month, which as students is incredibly helpful....
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Comment on agent fees
Quite expensive but i get the impression that is the same with all agents in London
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:53 PM 10/11/2016 by allAgents

Awards won by Stirling Ackroyd, London SE27 9DJ



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