Stirling Ackroyd
West Norwood & Streatham, London, SE27
4.8/5, 172 reviews
94% recommended
85% sales valuation accuracy
89% sales fee satisfaction
Our West Norwood office opened in October 2016 and joins our network of highly successful South London branches. Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London with a track record of achieving great results for our clients and a ... show more Our West Norwood office opened in October 2016 and joins our network of highly successful South London branches. Beresford Residential has grown to become one of the most successful and highly regarded independent estate agents in South London with a track record of achieving great results for our clients and a strong reputation for professionalism, integrity and customer service. Our offices serve the boroughs of Southwark, Lambeth, Wandsworth, Croydon and Merton and we offer an extensive selection of properties for sale and to let, ranging from studio apartments to large family homes. Our service is built around first class property marketing delivered by a team of qualified and experienced local experts that are dedicated to providing a five star service.

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Latest Reviews

View all Reviews 172
19th Feb 2021
reviewed by 'Joelle Y.'
“Fantastic service by Lee Richardson who is the property consultant . From the start to the end of the consultation process ......”
12th Mar 2020
reviewed by 'Danielle'
“Excellent and prompt service from Lee Richardson and Dannielle Perry (West Norwood and Streatham branch) from initial enquiry, viewing and ......”
31st Jan 2020
reviewed by 'Kimberley'
“Our experience with Beresford Residential was great and Lee was a huge factor in this. He was very personable, professional ......”
17th Dec 2019
reviewed by 'She'miah'
“Amazing property consultant. He was very welcoming and friendly. He explained everything to us and has been great at communicating ......”
31st Aug 2019
reviewed by 'Salvatore'
“Professional, speedy and expedient. All enquiries dealt with promptly and efficiently in a courteous manner.Appointments and correspondence dealt with ......”
25th Jun 2019
reviewed by 'Mike'
“Iain and the team have been excellent throughout a difficult sale in a difficult market, great knowledge and communication throughout....”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
471-473 Norwood Road
West Norwood,London
Greater London
SE27 9DJ
02086559000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 85% 89% £173,000 £587,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
42 2 70 5 22 1 21 0 7 2
Areas covered
  • SE27
  • SE19
  • SE21
  • SE16
  • SE26
  • SE20
  • SE19
  • SE26
  • SE16
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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“Fantastic from start to finish!...”

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May 02,2018
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Iain
By: 'Mel'
May 02,2018
1 people found
this helpful
I had 4 agents in back to back to value our property and it was immediately obvious that Iain and his team were the best candidates to work with as they saw the quality in our property and valued it higher then any other agents. They ...
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Comment on agent fees
Well worth the cost - we achieved a much higher price and easily covered our costs had we tried to sell on our own through an internet agent.
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“Super Efficient & Professional...”

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Apr 27,2018
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By: 'Elizabeth'
Apr 27,2018
0 people found
this helpful
Beresford Residential- Streatham is a supernova estate agency and Jerome Jackson is a rear gem!. Jerome personally handled the sale of my flat from start to finish; he was kind, super efficient and very professional at all times. The sales process was very stressful and ...
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Comment on agent fees
Good value for money
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“Thorough & Pleasent...”

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Apr 26,2018
Minithumbup
By: 'Clotilde'
Apr 26,2018
0 people found
this helpful
Sam's very knowledgeable and we trust him in our search for properties. He always comes through with interesting places. Great guy, great style....
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Comment on agent fees
Good
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“From viewing to offer accepted in less than 24 hours!...”

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Apr 17,2018
Minithumbup
By: 'Justine'
Apr 17,2018
0 people found
this helpful
Sam was very professional, informative and fun to view the flats with. He knew the properties well and answered any questions we had in a way that made us confident in him and the properties he was showing us. When we expressed that we wanted ...
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“Great Service...”

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Apr 12,2018
Minithumbup
By: 'Deecsie'
Apr 12,2018
0 people found
this helpful
Have dealt with Jerome and Matt for some years now as a landlady. They have always been polite, quick to respond and provide an excellent service. My properties have been rented quickly and always with great tenants. They are by far the best agents I ...
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Comment on agent fees
good
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“Letting my property...”

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Apr 09,2018
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Iain
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Leanne
By: 'Harry'
Apr 09,2018
0 people found
this helpful
The negative stigma that followed letting agencies made my decision to find my own professional tenants very simple. I've been successful in the past 10yrs so initially I was very sceptical about using this service. Like many a busy lifestyle/family doesn't afford much time ...
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Comment on agent fees
Good
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“Professional and helpful staff!...”

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Mar 27,2018
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Iain
By: 'Cherry&Loz'
Mar 27,2018
0 people found
this helpful
Sam was extremely friendly and helpful during my viewing around a 2 bed 2 bath in Tulse Hill. He was very receptive to all communication in the lead up to the viewing as well as post. He was knowledgable about the property and endeavoured to take any ...
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Comment on agent fees
High but standard across London.
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“Professional and Committed...”

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Mar 18,2018
Minithumbup
By: 'HG'
Mar 18,2018
0 people found
this helpful
This was my 3rd experience with Jerome and Moazam. Both members of the team showed professionalism and patience when finding me a new tenant for my property. In this difficult market climate, the process took longer than usual but the team continued to provide quality ...
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“Sam was very helpful, very friendly, professional and informative. The ......”

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Mar 14,2018
Minithumbup
By: 'Zara'
Mar 14,2018
0 people found
this helpful
Sam was very helpful, very friendly, professional and informative. The Process went very smoothely. I would highly reccommend his services....
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“We were delighted with the service provided by Sam in ......”

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Mar 14,2018
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By: 'Polly'
Mar 14,2018
0 people found
this helpful
We were delighted with the service provided by Sam in helping us secure our flat. He was professional and courteous at all points, from showing us the property to confirming the offer had been accepted, working well outside usual office hours to ensure we had ...
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“Magda has provided helpful when getting my property ready for ......”

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Mar 01,2018
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Magda
By: 'Lizzie'
Mar 01,2018
0 people found
this helpful
Magda has provided helpful when getting my property ready for the rental market. She responds promptly to all requests and outlines options that enable me to make informed decisions. She has meant that my experience of renting a property is hassle free.....
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Comment on agent fees
If everything is going well and no issues the fees may seem expensive but they are worth it to cover the times when there is a bit more to be done.
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“Very helpful and personable. He was easy to get in ......”

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Feb 27,2018
Minithumbup
By: 'Denise'
Feb 27,2018
0 people found
this helpful
Very helpful and personable. He was easy to get in contact with and was always prompt with responding. Very professional and friendly manner in person, over the phone and via email - happy with the service we received....
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“I am very happy with the service I got from ......”

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Feb 21,2018
Minithumbup
By: 'HB'
Feb 21,2018
0 people found
this helpful
I am very happy with the service I got from Jerome Jackson. He is always polite and helpful and I recommend this agent. Thank you Jerome....
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Comment on agent fees
I think the agent fee for letting one room is not cheap but I understand it's a fair price if we were to let the whole house.
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“Sam was very polite and professional at all times and ......”

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Feb 11,2018
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Magda
By: 'ioana'
Feb 11,2018
0 people found
this helpful
Sam was very polite and professional at all times and made the process of renting the property really easy. very good communication as well....
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Comment on agent fees
very polite and helpful. thank you so much for everything
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“Estate agents are known to have a reputation and during ......”

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Feb 10,2018
Minithumbup
By: 'Edward'
Feb 10,2018
0 people found
this helpful
Estate agents are known to have a reputation and during my time searching I experienced it for myself, however, Sam Swinburne is changing the game. Sam Swinburne was the best estate agents by a country mile and it was a pleasure to work with him....
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“Sam has been really helpful with the process of renting ......”

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Feb 09,2018
Minithumbup
By: 'Cynthia'
Feb 09,2018
0 people found
this helpful
Sam has been really helpful with the process of renting a property. He's professional and at the same time very approachable - a good asset to the company....
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“Excellent service by the whole office, after trying three different ......”

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Jan 30,2018
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Iain
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Magda
By: 'Mark'
Jan 30,2018
1 people found
this helpful
Excellent service by the whole office, after trying three different agents prior to Beresford at West Norwood we randomly thought we'd give them a try and it was well worth it they said they'd let it in 14 days they didn't they let it in 7 days, ...
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Comment on agent fees
Good
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“Myself and my partner rented a property through Beresford for 3 ......”

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Jan 24,2018
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By: 'Emma'
Jan 24,2018
0 people found
this helpful
Myself and my partner rented a property through Beresford for 3 years. First off, we only needed to view one property because it was perfect for us, so that was just about as easy as it gets! Any time we needed to get in contact, they ...
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Comment on agent fees
Nobody likes fees, but they seemed reasonable. Not particularly high or low
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“Just not a great service at all from Beresford. Their ......”

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Jan 23,2018
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By: 'Aaliyah'
Jan 23,2018
1 people found
this helpful
Just not a great service at all from Beresford. Their agents take weeks to get back to you, if there is no quick £££ to be made from fees. They will show up late for viewings. Then they will graciously show you around barely habitable properties ...
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Comment on agent fees
Poor.
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“Beresford Residential have proven to be efficient, polite and provided ......”

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Jan 23,2018
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By: 'Mrs'
Jan 23,2018
0 people found
this helpful
Beresford Residential have proven to be efficient, polite and provided better communication that most other Agents I have used previously. Jerome was particularly helpful....
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Comment on agent fees
I negotiated a more reasonable fee from Jerome- and I am happy with that.
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“I put my property on the market through Beresford Residential ......”

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Jan 12,2018
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By: 'Mr'
Jan 12,2018
0 people found
this helpful
I put my property on the market through Beresford Residential and they got me multiple offers within 2 weeks of marketing. Offers that i was really pleased with. Jerome and Tufael were very proactive from the start as well as the sales progression stage. They were ...
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Comment on agent fees
Great value for money given the price achieved and quick turnaround in the sale
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“My boyfriend and I would definitely recommend Beresford. Tufael was ......”

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Jan 04,2018
Minithumbup
By: 'Gemma'
Jan 04,2018
0 people found
this helpful
My boyfriend and I would definitely recommend Beresford. Tufael was very professional and knowledgeable when showing us around our property in Streatham and Jerome responded to enquiries straight away and was always very helpful over the phone. From finding the property to confirmation of moving ...
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“Magda has played an important role in maintaining our property ......”

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Dec 14,2017
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Magda
By: 'Beth'
Dec 14,2017
0 people found
this helpful
Magda has played an important role in maintaining our property throughout the last 15 months, acting as interim between ourselves and the landlord to resolve issues as quickly as possible. This has involved a lot of maintenance problems primarily and a number of logistical issues, frequent ...
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“Many thanks indeed, Magda, for sorting out a recent problem ......”

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Dec 14,2017
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Magda
By: 'Alex'
Dec 14,2017
0 people found
this helpful
Many thanks indeed, Magda, for sorting out a recent problem in our rented flat. As tenants, in the past we've had issues with the length of time it has taken for problems to be rectified so we've very grateful to you for such speedy work....
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“Tufael provided a excellent and professional service. Always and immediate ......”

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Dec 13,2017
Minithumbup
By: 'Damien'
Dec 13,2017
0 people found
this helpful
Tufael provided a excellent and professional service. Always and immediate response to any queries had. Made the whole viewing and application process very simple and at an ease....
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“My husband and I strongly recommend Beresford. Tufael and Jerome ......”

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Dec 11,2017
Minithumbup
By: 'Talita'
Dec 11,2017
0 people found
this helpful
My husband and I strongly recommend Beresford. Tufael and Jerome always very responsive with us, very helpful and professional . Thank you very much we are very happy with our property :)...
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“Sam was very friendly and helpful with his service, clear ......”

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Dec 01,2017
Minithumbup
By: 'alex'
Dec 01,2017
0 people found
this helpful
Sam was very friendly and helpful with his service, clear about all the details needed to make a successful offer! He was also very quick to respond to any email i sent him, even outside of office times....
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Comment on agent fees
Reasonable
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“We was looking for a new flat to rentMoazam was ......”

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Nov 17,2017
Minithumbup
By: 'Simo'
Nov 17,2017
0 people found
this helpful
We was looking for a new flat to rent Moazam was very helpful kind and professional and he was so kind to show us straightaway the flat for the second time...
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“After doing a bit of research and getting a number ......”

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Nov 14,2017
Minithumbup
By: 'Agents'
Nov 14,2017
0 people found
this helpful
After doing a bit of research and getting a number of Estates agents to value our property and chat with us we decided to go with Iain at Beresford as we felt he was genuine, honest and a good communicator, and we were not disappointed! ...
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Comment on agent fees
The fees seem to be the going rate and negotiation is possible.
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“I'll be honest... I'm not the biggest fan of real ......”

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Nov 14,2017
Minithumbup
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Iain
By: 'Sarah'
Nov 14,2017
0 people found
this helpful
I'll be honest... I'm not the biggest fan of real estate agent in general. However, these guys are a different breed of estate agents. A cut above the rest - they are honest, reliable and generally lovely people to deal with. I really wish that ...
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Comment on agent fees
Competitive
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:53 PM 10/11/2016 by allAgents

Awards won by Stirling Ackroyd, London SE27 9DJ



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