80% sales valuation accuracy
95% sales fee satisfaction
93% lettings valuation accuracy
84% lettings fee satisfaction
Our extensive knowledge of both the Guildford property market and local area positions us to help you with your property buying, selling, renting or letting needs. Stirling Ackroyd Estate Agents Guildford is located on Epsom Road - Guildford.With its charming cobbled high street, beautiful surrounding countryside, fantastic shopping and ...
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Our extensive knowledge of both the Guildford property market and local area positions us to help you with your property buying, selling, renting or letting needs. Stirling Ackroyd Estate Agents Guildford is located on Epsom Road - Guildford.
With its charming cobbled high street, beautiful surrounding countryside, fantastic shopping and dining scene, and excellent transport links, it's little wonder that Guildford has become one of the most sought-after places to live.
Guildford is a large town in the county of Surrey. It is home to the University of Surrey with a medieval castle at its centre.
With its charming cobbled high street, beautiful surrounding countryside, fantastic shopping and dining scene, and excellent transport links, it's little wonder that Guildford has become one of the most sought-after places to live.
Guildford is a large town in the county of Surrey. It is home to the University of Surrey with a medieval castle at its centre.
Latest Reviews
12th Aug 2020
reviewed by 'Unknown'
6th Mar 2020
reviewed by 'Lene'
9th Dec 2017
reviewed by 'Szidonia'
15th Nov 2017
reviewed by 'Topgeear'
Opening Hours
Address
Stirling Ackroyd
3-5 Epsom Road
Guildford
Surrey
GU1 3JT
01483 300 700 / 01483 505 535
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 95% | £34,500 | £718,000 |
| Lettings | 93% | 84% | £480 | £3,750 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 98 | 6 | 121 | 17 | 57 | 5 | 40 | 1 | 7 | 5 |
Areas covered
- GU1
- Central Guildford and the surrounding villages
- GU2
- GU3
- GU4
- GU5
- GU6
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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May 24,2016
May 24,2016
0
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very professional, reliable, friendly and always willing to go the extramile to see that the job is done.
The sale was fast and we were very pleased to have used Townshend....
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With the likes of purple bricks on the market, your agent fee is on the high side. But I went for Townends, because I belive Alex would do a good job for us.
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May 16,2016
May 16,2016
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We are just signing up to a three bed house and Kathleen really worked hard to accommodate us as we were quite picky! (We wanted three bedrooms at around the same size, plenty of parking, an up to date kitchen, etc, etc). Kathleen was very ...
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The fees were very reasonable and very clearly explained.
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May 16,2016
May 16,2016
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Kathleen was very helpful in helping myself and my two other flat mates to secure a property. She was always professional and available to answer any questions or queries we had regarding the process. For some of us it was our first time renting and ...
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The agents fees were very reasonable
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Apr 25,2016
Apr 25,2016
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Efficient, thorough, and made the whole process of renting out property, quick and easy. Very happy with the service we have received to date....
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Good
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Apr 24,2016
Apr 24,2016
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Helpful, diligent and worked hard to secure a tenant,Seemed cognisant of market rents and value when I called in to discuss the correct rental value...
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Comment on agent fees
Fees are in line with the higher priced agents
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Apr 18,2016
Apr 18,2016
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Distinctly average. Have successfully found me a client for the last few years but too many different contacts for different matters and the recent handover has not gone well due to a matter of cleaning. Of which, so far, I out of pocket.
I will ...
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What agent could do to change your mind?
I find the additional sales items that Townends offer always to be way above market value. Insurance I got at half their price elsewhere. The cleaning for a studio flat was twice the price it should have been. The monthly fee is okay, only has I negotiated hard.Attached Filesnbsp;
Comment on agent fees
I find the additional sales items that Townends offer always to be way above market value. Insurance I got at half their price elsewhere. The cleaning for a studio flat was twice the price it should have been. The monthly fee is okay, only has I negotiated hard.
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Apr 06,2016
Apr 06,2016
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We found David, Alex and in particular Richard with whom we had most contact with to be polite, friendly , helpful ( nothing was too much trouble ), and very knowledgeable in their profession. It was a pleasure to deal with them in the purchase and rental of ...
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Comment on agent fees
found fees very fair
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Apr 04,2016
Apr 04,2016
1
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Millie has shown that the good old fashioned professional service that estate agents can offer is still alive! She was exceptionally attentive throughout our whole process from finding a property, to chasing solicitors, being a great go-between for us and the vendor and making sure ...
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n/a
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Apr 04,2016
Apr 04,2016
1
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I was up against a very short deadline (2 months) to complete and exchange before the 1st April increase in stamp duty. Millie Lamb proved to be very proactive in dealing with the many problem areas that arose, particularly given the seller lived in Australia. There ...
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Mar 26,2016
Mar 26,2016
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Millie was extremely helpful and proactive throughout the selling procedure, and her cheerful and positive manner was an added bonus....
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Mar 25,2016
Mar 25,2016
0
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Good service and faster turnaround time he was very helpful and contacted me in India even before I moved to Guildford...
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Good
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Mar 21,2016
Mar 21,2016
1
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A fast, effective and clearly well designed service that kept the paperwork simple and minimal, whilst taking care of all my requirements....
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Comment on agent fees
Very competitive indeed
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Mar 19,2016
Mar 19,2016
2
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Both Chris Jones and Amilcar Caires have been outstanding in helping out in dificult situation like the water leak by helping in sending plumber in cordination with maintenance department during anxious times.
Also helping in finding correct tenants on time....
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good
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Mar 16,2016
Mar 16,2016
1
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These estate agents provided a good and efficient service. I found the staff to be polite and helpful. Competitive rates....
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Mar 16,2016
Mar 16,2016
1
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Written as landlord of rental property: clear, helpful advice on marketing of my property. Tenants found quickly with follow up to ensure that both parties were happy with the tenancy....
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Comment on agent fees
Fees are based on the type of service provided during tenancy. As an existing customer I was aware off these but correctly the charging basis was made clear to me.
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Mar 16,2016
Mar 16,2016
1
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We dealt with a few members of staff whilst selling our property, one I couldn't add to the list is James hay who also delivered a 5 star service. We were very happy with Townends and got quick and honest feedback about all our viewings....
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Good
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Mar 16,2016
Mar 16,2016
1
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The agent assisted me find a property in the region and was highly informative with questions asked. Processing of my application was done quickly with ease....
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Comment on agent fees
The fees are adequate
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Mar 15,2016
Mar 15,2016
3
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Very helpful when helping us find the perfect home and efficient once we put in offer to get us moved in asap...
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Mar 09,2016
Mar 09,2016
1
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Millie is a joy to work with. She is professional, helpful, responsive and ensured that we had smooth communication at all times. She is full of fun and energy which really helped through the entire process....
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Mar 08,2016
Mar 08,2016
1
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Fast and Efficient, did not take long to get the tenant. All other procedures were scheduled / arranged by townends. Would recommend them to others...
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Good
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Feb 29,2016
Feb 29,2016
2
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Very accommodating and easy to reach. Very professional in dealing with us. Always updating us with progress. No negative comments in general....
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Comment on agent fees
Let says its competitive
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Feb 19,2016
Feb 19,2016
0
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Great customer service with these guys. Quick and efficient and would highly recommend. Have rented out 2 properties very quickly for excellent rentals and sold 1 for very good price....
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Comment on agent fees
Fees are good value.. Makes the whole process hassle free
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Feb 19,2016
Feb 19,2016
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Alex didn't need to do much as the property sold its self and it's what I picked that's why I bought it .
Alex is a pleasant chap but didn't have much to do with it ,if I needed to see the house he would make ...
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Comment on agent fees
No fees paid
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Feb 18,2016
Feb 18,2016
2
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Millie was delightful and extremely helpful in securing our sale. She responded quickly and efficiently to any requests and acted as a good liaison between ourselves and our purchasers....
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Feb 16,2016
Feb 16,2016
3
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My properties have been looked after by the Guildford office for 3 years now and none have been empty for more than a week.
Five stars to both Amil and Chris for their professional service.
Both are courteous and helpful and alway call back when promised, ...
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Comment on agent fees
as a landlord fees are always too high but with little competition that is to be expected. Tenant annual renewal fees are excessive.
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Feb 10,2016
Feb 10,2016
3
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I have recently purchased and let a flat in Guildford with Townends. I found their service from both the sales and letting departments to be efficient, helpful and informative. I was new to doing this and there were times when situations became differcult I turned ...
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Comment on agent fees
They are what they are however one would always like them to be less.
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Feb 13, 2016
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Thanks for your review Debbie and glad that you were happy with both the purchase and letting of your property. ...
“Friendly, professional, knowledgeable and proactive. Millie's hard work helped our ......”
Feb 08,2016
Feb 08,2016
3
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Friendly, professional, knowledgeable and proactive. Millie's hard work helped our sale go ahead despite an un-foreseen situation which could have caused it to fall through....
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Jan 26,2016
Jan 26,2016
2
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Very friendly and easy to contact team, Sympathetic to my long working hours and complete ignorance of the property market! Kept me well informed when the purchase was delayed....
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Jan 22,2016
Jan 22,2016
0
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They replied to my emails and telephone calls efficiently. They also answered any queries that I raised clearly and fully....
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Comment on agent fees
Average
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Jan 21,2016
Jan 21,2016
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Good service specifically from Alex Stone, he always kept us up to date with what was happening with our purchase...
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Vendor Fees
No fees set.Landlord Fees
No fees set.Tenant Fees
No fees set. Last updated at 17/03/2023, 6:04 PM by Ellie WyattComplaints Procedure
No procedure set.
Last updated at 5:04 PM 17/03/2023 by Ellie Wyatt
Best Letting Agent in GU1 
