“Found Arthur Beaney to be very professional and helpful through ......”
5 Star Review
Jan 06,2017
By:
'Mr'
Jan 06,2017
Services: Sales (as a Vendor)
Sold price: £495000
Would you recommend?: Yes
Postcode: GU11
Sales (as a Vendor)
Sold price: £495000
Postcode: GU11
0
people found
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Found Arthur Beaney to be very professional and helpful through out our move all went very smooth through out. Thank you...
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Comment on agent fees
Good
0
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Yes
“Richard was always there,ready to help and he done ......”
5 Star Review
Dec 23,2016
By:
'Nicu'
Dec 23,2016
Services: Sales (as a Vendor)
Sold price: £125000
Would you recommend?: Yes
Postcode: GU12
Sales (as a Vendor)
Sold price: £125000
Postcode: GU12
0
people found
this helpful
Richard was always there,ready to help and he done a good job finding very fast buyers for my flat.Thank you ....
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0
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“Richard was so on the ball having sold the house ......”
5 Star Review
Dec 22,2016
By:
'Eddie'
Dec 22,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: GU12
Sales (as a Vendor)
Postcode: GU12
0
people found
this helpful
Richard was so on the ball having sold the house within 26hrs was remarkable.
We were extremely pleased with the way it was handled within the branch by the appropriate members and the way we were always kept up to date.
Well done.
Mr E ...
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Comment on agent fees
We were quoted between 1 and 2% from the other estate agents so found the fee reasonable
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“Absolutely amazing! Me and my partner struggled for 8 months to ......”
5 Star Review
Sep 28,2016
By:
'Julian'
Sep 28,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU11
Lettings (as a Tenant)
Postcode: GU11
0
people found
this helpful
Absolutely amazing! Me and my partner struggled for 8 months to find a place we though we had pretty much exhausted all our options until we were introduced to Sam and Richard. They found my family a place and we were moved in within two weeks! ...
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Comment on agent fees
fees are really exceptional for the service
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“Richard is very helpfull and understanding person. Job was done ......”
5 Star Review
Sep 08,2016
By:
'Sandra'
Sep 08,2016
Services: Lettings (as a Tenant)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: GU12
Lettings (as a Tenant)
Rent PCM: £1400
Postcode: GU12
0
people found
this helpful
Richard is very helpfull and understanding person. Job was done quick. We are very pleased with what he did. Would definately recomend him....
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Comment on agent fees
Everythings ok
0
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“very supportive and aggressive. Emilio did a magic for me ......”
5 Star Review
Sep 06,2016
By:
'Harry'
Sep 06,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU1
Lettings (as a Tenant)
Postcode: GU1
1
people found
this helpful
very supportive and aggressive. Emilio did a magic for me to get me a property when every other agent refused. I would highly recommend him to all looking to find accommodation....
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Comment on agent fees
good
1
people found
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“Emilio is a professional agent. He was there on time ......”
4 Star Review
Aug 29,2016
By:
'Leonidas'
Aug 29,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU4
Lettings (as a Tenant)
Postcode: GU4
1
people found
this helpful
Emilio is a professional agent. He was there on time during my viewing. He even phoned me half an hour before my viewing to confirm that everything was going as planned. He showed me around the flat and answered my questions....
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Comment on agent fees
The check in and references fee were fairly acceptable. However, I found the administration fee of ‚£480 to be very expensive.
1
people found
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“Emilio was proactive and prompt. We were able to see ......”
5 Star Review
Aug 28,2016
By:
'SR'
Aug 28,2016
Services: Lettings (as a Tenant)
Rent PCM: £1850
Would you recommend?: Yes
Postcode: GU2
Lettings (as a Tenant)
Rent PCM: £1850
Postcode: GU2
1
people found
this helpful
Emilio was proactive and prompt. We were able to see a couple of houses based on our preferences and found the best one. He also helped us with the rent amount and move-in date. I would definitely recommend him to others....
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1
people found
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“Very kind and professional. Knows the market very well and ......”
5 Star Review
Aug 24,2016
By:
'Marios'
Aug 24,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU1
Lettings (as a Tenant)
Postcode: GU1
2
people found
this helpful
Very kind and professional. Knows the market very well and he is able to give you the best option regarding your demands. Very explanatory during the viewing as he answered all my queries , even the most complicated....
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Comment on agent fees
good
2
people found
this helpful
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“Richard has always been very helpful and quick to respond ......”
4 Star Review
Aug 18,2016
By:
'Sarah'
Aug 18,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU12
Lettings (as a Tenant)
Postcode: GU12
0
people found
this helpful
Richard has always been very helpful and quick to respond to my queries. I received excellent customer service from him recently when I reluctantly had to find a new place to live at short notice. He arranged for me to view the house next door ...
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Comment on agent fees
They are much in line with other agency fees.
0
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“Kathleen is Friendly, bubbly, professional manner whilst providing efficient and ......”
5 Star Review
Aug 12,2016
By:
'Jose07'
Aug 12,2016
Services: Lettings (as a Tenant)
Rent PCM: £1350
Would you recommend?: Yes
Postcode: GU1
Lettings (as a Tenant)
Rent PCM: £1350
Postcode: GU1
0
people found
this helpful
Kathleen is Friendly, bubbly, professional manner whilst providing efficient and effective service in managing to close deal asap.
Highly recomended!...
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Comment on agent fees
Good
0
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“Alex has been hands on and responsive throughout our sale ......”
5 Star Review
Aug 11,2016
By:
'Bev'
Aug 11,2016
Services: Sales (as a Vendor)
Sold price: £332000
Would you recommend?: Yes
Postcode: GU12
Sales (as a Vendor)
Sold price: £332000
Postcode: GU12
0
people found
this helpful
Alex has been hands on and responsive throughout our sale even when sales support were involved Alex was there the entire journey. Could not ask for any better service....
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Comment on agent fees
Very good rates, willing to negotiate
0
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Yes
“Being a first time buyer to the sales market, I ......”
5 Star Review
Aug 11,2016
By:
'Claire'
Aug 11,2016
Services: Sales (Prospective customer)
Would you recommend?: Yes
Postcode: GU
Sales (Prospective customer)
Postcode: GU
1
people found
this helpful
Being a first time buyer to the sales market, I was quite apprehensive about the process and wanted to ensure that I found the right agent that would guide me accordingly to purchase my dream home. I would like to commend Alex Jones in helping ...
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1
people found
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“Alex was great so was David. We relay liked working ......”
5 Star Review
Aug 09,2016
By:
'AGNIESZKA'
Aug 09,2016
Services: Sales (as a Vendor)
Sold price: £210000
Would you recommend?: Yes
Postcode: GU11
Sales (as a Vendor)
Sold price: £210000
Postcode: GU11
0
people found
this helpful
Alex was great so was David. We relay liked working with them. Always polite and enthusiastic.We have known Alex before (he was showing us houses year before) he was always of informations about houses. Thank you...
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Comment on agent fees
Was ok. Better then Bridges and Romans.
0
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Yes
“They both worked hard to sort us a house, even ......”
5 Star Review
Jul 21,2016
By:
'JJLyon'
Jul 21,2016
Services: Lettings (as a Tenant)
Sold price: £1900
Would you recommend?: Yes
Postcode: GU2
Lettings (as a Tenant)
Sold price: £1900
Postcode: GU2
2
people found
this helpful
They both worked hard to sort us a house, even at the last minute. They put in the effort and got us a property when we really needed one.
Responsive, professional, would recommend!...
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2
people found
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“First class - not at all "pushy " xtremely polite, understanding ......”
5 Star Review
Jul 19,2016
By:
'Mr'
Jul 19,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: GU9
Sales (as a Buyer)
Postcode: GU9
0
people found
this helpful
First class - not at all "pushy " xtremely polite, understanding and professional. Would certainly recommend these young men and their team....
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Comment on agent fees
Good
0
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“The level of service was good however I felf a ......”
4 Star Review
Jul 16,2016
By:
'Leeann'
Jul 16,2016
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: GU14
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: GU14
0
people found
this helpful
The level of service was good however I felf a little misleading in my particular situation over one of the two tenancy placements....
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Comment on agent fees
Too high. Plus in one of the situations these should have been reduced.
0
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“all the staff are very friendly and helpful, they are ......”
5 Star Review
Jul 15,2016
By:
'ailene'
Jul 15,2016
Services: They arranged our mortgage
Sold price: £320
Would you recommend?: Yes
Postcode: GU12
They arranged our mortgage
Sold price: £320
Postcode: GU12
0
people found
this helpful
all the staff are very friendly and helpful, they are very accommodating. with the service, I am pleased on the way they updated us on what is going on and what will comes next....
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Comment on agent fees
fee is all worth it..
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“Millie was so pleasant to deal with and always there ......”
5 Star Review
Jul 11,2016
By:
'Janet'
Jul 11,2016
Services: Sales (as a Vendor)
Sold price: £665000
Would you recommend?: Yes
Postcode: GU3
Sales (as a Vendor)
Sold price: £665000
Postcode: GU3
1
people found
this helpful
Millie was so pleasant to deal with and always there to answer my queries and calm me down when I got worried about something. She is a true Sales Negotiator and it was obvious she was hungry to sell my property as quickly as possible ...
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Comment on agent fees
Whilst I believe I got a very good rate it still seems expensive to use an estate agent. However, I consider it was worth every penny as the agent was so helpful from start to finish and Townends also have a very good Sales Progression Team - something, I doubt, internet estate agents have but it is very much needed to conclude the deal asap.
1
people found
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“Kathleen has been the most helpful agent out of everyone ......”
5 Star Review
Jul 11,2016
By:
'Millie'
Jul 11,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU2
Lettings (as a Tenant)
Postcode: GU2
0
people found
this helpful
Kathleen has been the most helpful agent out of everyone I have talked to over my time renting and I have rented quite a few properties.
I work in customer service, similar field so I know what it's like but Kathleen is so welcoming, and ...
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Comment on agent fees
Great
0
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Yes
“Millie always had a smile whenever she came to the ......”
5 Star Review
Jul 09,2016
By:
'David'
Jul 09,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: GU4
Lettings (as a Tenant)
Postcode: GU4
1
people found
this helpful
Millie always had a smile whenever she came to the House and whenever I visited branch. Her actions were always in a professional manner and I remember how helpful she was in sending over the required information and images to the Solicitors. Keep up the ...
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Comment on agent fees
I thought the Fees were very reasonable
1
people found
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“Our experience with Townends was a very positive one. Millie ......”
5 Star Review
Jul 08,2016
By:
'Holly'
Jul 08,2016
Services: Sales (as a Buyer)
Sold price: £280000
Would you recommend?: Yes
Postcode: GU1
Sales (as a Buyer)
Sold price: £280000
Postcode: GU1
1
people found
this helpful
Our experience with Townends was a very positive one. Millie was extremely helpful and approachable and was always contactable. We felt that any query we had was dealt with very quickly and efficiently and we were given sound advice. Millie is a credit to the ...
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1
people found
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“I found them very helpful and efficent, frei dly,quick ......”
5 Star Review
Jul 08,2016
By:
'Bradley'
Jul 08,2016
Services: Sales (as a Vendor)
Sold price: £255
Would you recommend?: Yes
Postcode: GU12
Sales (as a Vendor)
Sold price: £255
Postcode: GU12
0
people found
this helpful
I found them very helpful and efficent, frei dly,quick getting things done when asked , no problems at all .i would recomend them....
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Comment on agent fees
Good
0
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Yes
“Millie was always helpful and polite. During viewings we were ......”
5 Star Review
Jul 06,2016
By:
'Margaret'
Jul 06,2016
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: GU1
Sales (as a Vendor)
Postcode: GU1
0
people found
this helpful
Millie was always helpful and polite. During viewings we were not expected to vacate our home. She showed prospective buyers around with consideration and respect. She was always quick to respond to questions, problems etc. I am very pleased we selected to sell through Townends....
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Comment on agent fees
1% seems quite good
0
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Yes
“Very helpful and friendly. Buying a property is a hectic ......”
5 Star Review
Jul 04,2016
By:
'Vic'
Jul 04,2016
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: GU12
They arranged our mortgage
Postcode: GU12
0
people found
this helpful
Very helpful and friendly. Buying a property is a hectic and time consuming job on itself. Mr Stone made sure that the transaction went as smoothly as possible. I would highly recommend Townends to everyone....
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Comment on agent fees
Good
0
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“Had a fabulous experience from Townends and especially from Richard. ......”
5 Star Review
Jun 22,2016
By:
'MaisieFarmer'
Jun 22,2016
Services: Lettings (as a Tenant)
Rent PCM: £775
Would you recommend?: Yes
Postcode: GU11
Lettings (as a Tenant)
Rent PCM: £775
Postcode: GU11
0
people found
this helpful
Had a fabulous experience from Townends and especially from Richard. They understood my quite complex circumstances and were there for me throughout the whole process, allowing me to get a beautiful flat. Even once I was renting I came across a few difficulties regarding my ...
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Comment on agent fees
Very good, was more than unexpected but he was able to help me make a few cuts because of my circumstances which made renting this flat possible.
0
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“We rented with Townends for two years. They were non ......”
1 Star Review
Jun 10,2016
By:
'Imogen'
Jun 10,2016
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: GU1
Lettings (as a Tenant)
Postcode: GU1
4
people found
this helpful
We rented with Townends for two years. They were non responsive to emails and phone calls and expected us to live in disgraceful conditions due to their need to spend as little money as possible in maintaining the property. Upon leaving, as expected, we lost ...
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4
people found
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“Overall very happy with the service from Townends. Millie was ......”
5 Star Review
Jun 06,2016
By:
'Mike'
Jun 06,2016
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: GU2
Sales (as a Buyer)
Postcode: GU2
0
people found
this helpful
Overall very happy with the service from Townends. Millie was our key point of contact and was a excellent go between with sellers and solicitors. Allways a responsive friendly can do attitude....
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0
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“what a star.. professional member of staff to deal with ......”
5 Star Review
Jun 02,2016
By:
'AB'
Jun 02,2016
Services: Lettings (as a Tenant)
Rent PCM: £1025
Would you recommend?: Yes
Postcode: GU2
Lettings (as a Tenant)
Rent PCM: £1025
Postcode: GU2
1
people found
this helpful
what a star.. professional member of staff to deal with and very helpful... deserve the credit Emilio.. good continuation on your hard work.
AB...
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Comment on agent fees
Good.
1
people found
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“I have primarily deal with Chris for the past 4 years ......”
5 Star Review
Jun 01,2016
By:
'RickyB'
Jun 01,2016
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: GU2
Lettings (as a Landlord)
Postcode: GU2
1
people found
this helpful
I have primarily deal with Chris for the past 4 years and he has retained me as a landlord with excellent service and staff!!!! I give him exclusivity over advertising my property as he is honest and always delivers. 5 stars.
Millie, Kathleen and Emilio have also ...
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Comment on agent fees
In line with market rates however better service with regard to payment method.
1
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Yes