Stirling Ackroyd
Guildford, GU1
4.5/5, 357 reviews
90% recommended
80% sales valuation accuracy
95% sales fee satisfaction
93% lettings valuation accuracy
84% lettings fee satisfaction
Our extensive knowledge of both the Guildford property market and local area positions us to help you with your property buying, selling, renting or letting needs. Stirling Ackroyd Estate Agents Guildford is located on Epsom Road - Guildford.With its charming cobbled high street, beautiful surrounding countryside, fantastic shopping and ... show more Our extensive knowledge of both the Guildford property market and local area positions us to help you with your property buying, selling, renting or letting needs. Stirling Ackroyd Estate Agents Guildford is located on Epsom Road - Guildford.

With its charming cobbled high street, beautiful surrounding countryside, fantastic shopping and dining scene, and excellent transport links, it's little wonder that Guildford has become one of the most sought-after places to live.

Guildford is a large town in the county of Surrey. It is home to the University of Surrey with a medieval castle at its centre.

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Latest Reviews

View all Reviews 357
12th Aug 2020
reviewed by 'Unknown'
“I would give them minus stars if I could. Awful, utterly mind baffled at how anyone would use them. They ......”
6th Mar 2020
reviewed by 'Lene'
“Has been renting through Townsend for couple of years to start with they were good.. However now coming to move ......”
17th Jan 2018
reviewed by 'Mr'
“I recently sold my property through Townends, Guildford.I've not had the best of experiences with estate agents, but felt ......”
18th Dec 2017
reviewed by 'Kent'
“Brilliant information and understanding towards what I need to rent. She had a great knowledge of the surrounding area which ......”
9th Dec 2017
reviewed by 'Szidonia'
“Although we had very little chance to get the house as sharers (we already have been rejected by the landlord ......”
15th Nov 2017
reviewed by 'Topgeear'
“We bought and sold through Townends When we bought Arthur was very accommodating regarding viewings and kept us updated all ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
3-5 Epsom Road
Guildford
Surrey
GU1 3JT
01483 300 700 / 01483 505 535

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 95% £34,500 £718,000
Lettings 93% 84% £480 £3,750
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
98 6 121 17 57 5 40 1 7 5
Areas covered
  • GU1
  • Central Guildford and the surrounding villages
  • GU2
  • GU3
  • GU4
  • GU5
  • GU6
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
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“After registering my details with Townends specifically Charlie Bone, not ......”

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Dec 17,2013
Minithumbup
By: 'Miles'
Dec 17,2013
0 people found
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After registering my details with Townends specifically Charlie Bone, not only was he proactive in finding properties that matched my criteria but he gave me a varied choice and assisted our every move. After speaking with Charlie and Townends I managed to secure myself a ...
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“Me my partner and our roommate recently found a great ......”

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Dec 17,2013
Minithumbup
By: 'Chloe'
Dec 17,2013
0 people found
this helpful
Me my partner and our roommate recently found a great house through townends agents. The agent Charlie was brilliant , he seemed to know exactly what we were looking for and found it for us! He made us feel at ease and there was no pressure ...
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“Andy and the team at Townends Estate Agents in Guildford ......”

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Dec 16,2013
Minithumbup
By: 'Carlo'
Dec 16,2013
0 people found
this helpful
Andy and the team at Townends Estate Agents in Guildford provided an excellent service during our property purchase. We received exceptional communication throughout the process. Very professional, friendly and highly recommended....
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“The house is both for sale and for rent but ......”

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Dec 12,2013
Minithumbup
By: 'D'
Dec 12,2013
0 people found
this helpful
The house is both for sale and for rent but it seems far easier to rent than to sell. Whilst the selling process has not run as smoothly as I would have liked the rental process worked very quickly and Townends seem to have found ...
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“Easy to deal with, made it simple which is exactly ......”

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Dec 11,2013
Minithumbup
By: 'Chris'
Dec 11,2013
0 people found
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Easy to deal with, made it simple which is exactly what I want - thanks for the help, it was much appreciated...
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“Punctual and polite, went through eveything that he could do ......”

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Dec 11,2013
Minithumbup
By: 'futtock'
Dec 11,2013
0 people found
this helpful
Punctual and polite, went through eveything that he could do for me. Provided very accurate valuation and sold property after first open home viewing....
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“Mr Sturgess informed me the buyer wants to complete the ......”

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Dec 03,2013
Minithumbdown
By: 'E'
Dec 03,2013
0 people found
this helpful
Mr Sturgess informed me the buyer wants to complete the sales by mid October, but failed to communicate properly with buyer's solicitor. I informed my solicitor to speed up conveyancing and get contact with buyer's solicitor to making sure buyer's wish can met. Buyer's solicitor ...
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“I was kept posted on all activities by Jordan and ......”

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Nov 28,2013
Minithumbup
By: 'Terence'
Nov 28,2013
0 people found
this helpful
I was kept posted on all activities by Jordan and when I had a query it was answered by Jordan or Ryan promptly or as quickly as possible as the vendor lives overseas; they helped speed up the process by speaking with solicitors on both ...
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“Of the 7 agents we met when looking to buy our ......”

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Nov 27,2013
Minithumbup
By: 'Mr'
Nov 27,2013
0 people found
this helpful
Of the 7 agents we met when looking to buy our first property, we had the best experience with Megan. Polite, knowledgeable and no hard sell. Whilst other agents made us felt like we where lucky to even have their time, Megan made us feel valued ...
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“We are absolutely delighted with the quality service and overall ......”

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Nov 26,2013
Minithumbup
By: 'M'
Nov 26,2013
0 people found
this helpful
We are absolutely delighted with the quality service and overall experience we received from the team at Townends Addlestone. Special thanks and credit must go to Aaron Baxter who took good care of us throughout the entire selling process. He took time to photograph our ...
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“"I put Matt and his team up against four (4) rival ......”

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Oct 29,2013
Minithumbup
By: 'Paul'
Oct 29,2013
1 people found
this helpful
"I put Matt and his team up against four (4) rival Estate Agents in a race to let my property. Matt visited my property within hours of being offered and ahead of the other agents. As soon as the property was ready to view Matt delivered ...
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“Amelia did exactly what she told me she would do, ......”

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Oct 16,2013
Minithumbup
By: 'A'
Oct 16,2013
0 people found
this helpful
Amelia did exactly what she told me she would do, always returning my calls and e mails when others didn't, nothing was too much trouble....
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“I would just like to leave a little message thanking ......”

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Jun 03,2013
Minithumbup
By: 'Happy'
Jun 03,2013
0 people found
this helpful
I would just like to leave a little message thanking Toby at the aldershot branch and Julie at head office both have been amazing Julie was there throughout a really stressful time for always answering my questions and doing so with quick response she was ...
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“We have both purchased and let the above property from ......”

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Jun 03,2013
Minithumbup
By: 'John'
Jun 03,2013
0 people found
this helpful
We have both purchased and let the above property from you. The sales side, principally with Toby Meadows were very good and the letting side with matt, Anoelio and Lucinda Bale were excellent. We found Lucinda to be particularly helpful....
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“Towends in Addlestone found a suitable tenant for my apartment ......”

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May 29,2013
Minithumbup
By: 'Brad'
May 29,2013
0 people found
this helpful
Towends in Addlestone found a suitable tenant for my apartment in a timely manner. They dealt with the process efficiently and were always polite and helpful and answered queries promptly. From my own experience I would have no hesitation in recommending them....
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“The service emilio from townends has provided has been fast, ......”

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May 28,2013
Minithumbup
By: 'MHONDERA'
May 28,2013
0 people found
this helpful
The service emilio from townends has provided has been fast, reliable and efficient. Everything has gone very smoothly and we feel we are in good hands. Emilio has worked hard to provide us with all the information we need....
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“Emilio puts your faith back into agents. He is enthusiastic, ......”

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May 28,2013
Minithumbup
By: 'Susie'
May 28,2013
0 people found
this helpful
Emilio puts your faith back into agents. He is enthusiastic, realistic and knowledgeable. He returns calls, doesn't hound you and really understands the brief. Thank you for helping us with our search and not wasting our time....
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“We found that Emilio was a professional and reliable estate ......”

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May 27,2013
Minithumbup
By: 'Amandine'
May 27,2013
0 people found
this helpful
We found that Emilio was a professional and reliable estate agent who came up to our expectations very quickly and efficiently by arranging a first visit in the light of our needs that was immediately successful. In addition, we felt very comfortable with Emilio's knowledgeable ...
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“EXCELLENT behavior and we found the best property . we are ......”

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May 27,2013
Minithumbup
By: 'Joanna'
May 27,2013
0 people found
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EXCELLENT behavior and we found the best property . we are very satisfied for the house that Emilio helped us to find....
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“Amelia was really helpful, the properties I was shown met ......”

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May 24,2013
Minithumbup
By: 'Mel'
May 24,2013
0 people found
this helpful
Amelia was really helpful, the properties I was shown met all my criteria. Amelia then helped me put an offer in on the flat I decided to go for and then went on to secure the property for me, this was a very quick and ...
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“Amelia was an excellent and efficient agent. Queries where always ......”

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May 19,2013
Minithumbdown
By: 'Will'
May 19,2013
0 people found
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Amelia was an excellent and efficient agent. Queries where always answered within good time and her personable and friendly character we really appreciated; attributes sometimes not present in other Letting Agents! She sourced and showed us around various suitable properties. We are only sorry that ...
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“Amelia secured a tenant within seven days at the asking ......”

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May 14,2013
Minithumbup
By: 'Nick'
May 14,2013
0 people found
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Amelia secured a tenant within seven days at the asking price, as important was the quality of the tenant and their match for the property. Amelia provided good and responsive service throughout the letting process....
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“I previously had very poor experiences with this branch of ......”

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May 08,2013
Minithumbup
By: 'George'
May 08,2013
0 people found
this helpful
I previously had very poor experiences with this branch of Townends but am very happy with the current team. Very friendly and professional. Promptly dealt with my need to re-rent the property and liaised with me really well. Exactly what I would expect from a ...
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“Matthew really tried to understand what my requirements were - ......”

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May 05,2013
Minithumbup
By: 'Emilie'
May 05,2013
0 people found
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Matthew really tried to understand what my requirements were - and they were tricky as I wanted the property in a really good condition that could also fit in a large piano - and changed along the way as to the number of bedrooms required. ...
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“I recently rented a flat from this branch in Guildford. ......”

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May 03,2013
Minithumbup
By: 'K'
May 03,2013
0 people found
this helpful
I recently rented a flat from this branch in Guildford. Amelia and Daniel were very friendly and helpful at all stages of the process. I came from another city and the automated procedures offered by this agent allowed me to move into the new flat ...
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“Townends have been brilliant from start to finish. During the ......”

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Apr 30,2013
Minithumbup
By: 'Hannahseddon'
Apr 30,2013
0 people found
this helpful
Townends have been brilliant from start to finish. During the negotiation process they weren't pushy and were patient. Further, they have provided updates regularly about the progress of the sale and have been very cooperative. When I went to pick up the keys on the ...
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“really disappointed by their services they are certainly not available ......”

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Apr 30,2013
Minithumbdown
By: 'Y'
Apr 30,2013
2 people found
this helpful
really disappointed by their services they are certainly not available in case of problem with the rental ,ignore your email i would never recommend this agency to anyone and i would abstain in the future for their assistance for sale or lease . Definitely never again...
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“I found the service that I received from Daniel and ......”

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Apr 30,2013
Minithumbup
By: 'Heidi'
Apr 30,2013
0 people found
this helpful
I found the service that I received from Daniel and Matthew to be excellent. Matthew's knowledge of the area was invaluable and he went beyond the service I was expecting. I am going to recommend his services and expertise to everyone I know as I ...
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“Following an internet enquiry by ourselves we promptly received a ......”

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Apr 22,2013
Minithumbup
By: 'Peter'
Apr 22,2013
0 people found
this helpful
Following an internet enquiry by ourselves we promptly received a phone call from Peter Lessels. After explaing our requirements he very swiftly brought the Stoke Road property to our attention. We visited to view the next day, after arrangements had been made with the owner ...
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“After an extremely long and not too satisfying experience with ......”

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Apr 18,2013
Minithumbup
By: 'A'
Apr 18,2013
2 people found
this helpful
After an extremely long and not too satisfying experience with another agency, I decided to switch to Townends. Andy Gearing was very dedicated and driven to sale our property. He brought plenty of visitors to come and view our property. Got the right amount for ...
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Vendor Fees

No fees set.

Landlord Fees

No fees set.

Tenant Fees

No fees set.
Last updated at 17/03/2023, 6:04 PM by Ellie Wyatt
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 5:04 PM 17/03/2023 by Ellie Wyatt

Awards won by Stirling Ackroyd, Guildford GU1 3JT



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