“Hi,Simple really, we were living in a awful house ......”
5 Star Review
Mar 24,2015
By:
'JNGL'
Mar 24,2015
Services: Lettings (as a Tenant)
Rent PCM: £1295
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Rent PCM: £1295
Postcode: CR0
0
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Hi,
Simple really, we were living in a awful house that suffered massivly from damp issues. We were looking to move quick and managed to find a property that Townends were advertising. The viewing was organised quickly and well done. Better yet - being that ...
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Comment on agent fees
The only thing i would is that thier fees are high - however the service they provide post move in is justification in my mind.
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“I have been dealing with Townends for almost 20 years and ......”
5 Star Review
Mar 24,2015
By:
'Geraldine'
Mar 24,2015
Services: Property Management
Would you recommend?: Yes
Postcode: VARI
Property Management
Postcode: VARI
1
people found
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I have been dealing with Townends for almost 20 years and have to say the staff in Croydon are fantastic. Diane is always ready with what I need and deals with things quickly and efficiently. You're always greeted with a lovely smile from Katrina. I do ...
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“On entering the Townends Office in Croydon Katrina made me ......”
5 Star Review
Mar 20,2015
By:
'Dan'
Mar 20,2015
Services: Lettings (as a Tenant)
Rent PCM: £1070
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Rent PCM: £1070
Postcode: CR0
1
people found
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On entering the Townends Office in Croydon Katrina made me and my wife felt very welcome and answered many of our questions in relation to seeking a suitable rentable apartment in the Croydon area. Katrina's customer service and communication skills are to be applauded.
When ...
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“Diane is well organised and responsive to queries. The agent ......”
4 Star Review
Mar 19,2015
By:
'Vivian'
Mar 19,2015
Services: Lettings (as a Landlord)
Rent PCM: £1250
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Rent PCM: £1250
Postcode: CR0
0
people found
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Diane is well organised and responsive to queries. The agent was quick to arrange an open day viewing and initiated an increased rental value. Relatively smooth transaction between previous tenants moving out and new tenants moving in....
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“The agents were prompt and polite all the time. If ......”
5 Star Review
Mar 19,2015
By:
'Dr'
Mar 19,2015
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: CR0
1
people found
this helpful
The agents were prompt and polite all the time. If one person was not able to the call, there was always someone else to help. The office seemed to have good internal communication. This was very refreshing compared to experience I have had with another ...
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Comment on agent fees
Fantastic service. Good teamwork. The agents remembered my instructions. They politely helped me iron out repair issues and a gas leak.
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“I normally manage my rental property on my own however ......”
5 Star Review
Mar 19,2015
By:
'zoemel'
Mar 19,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
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I normally manage my rental property on my own however I was thrown off guard when my tenant decided to give notice while I was over seas on my honeymoon. I contacted Diane at Townends immediately and she was a god send from the start. ...
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“we are very pleased renting with Townends Agent Croydon!many ......”
5 Star Review
Mar 18,2015
By:
'Kenneth'
Mar 18,2015
Services: Lettings (as a Tenant)
Rent PCM: £1500
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Rent PCM: £1500
Postcode: CR0
0
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we are very pleased renting with Townends Agent Croydon!
many thanks to Colin Fosu & Alenxandra Cyndrowska, you guys where very kind as well as professional.
Colin took us to the property explained all we needed to know politely
which was very helpful.
warm lady Alexandra, ...
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Comment on agent fees
reasonable, we "re pleased.
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“Diane and the team at Townends Croydon took away the ......”
5 Star Review
Mar 18,2015
By:
'Steve'
Mar 18,2015
Services: Lettings (as a Landlord)
Sold price: £276000
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Sold price: £276000
Postcode: CR0
0
people found
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Diane and the team at Townends Croydon took away the anxiety of finding a suitable tenant for me within a week of completion on my property purchase.
I appreciated the efficient and professional way they handled the whole process.
I would gladly use their services ...
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“Although some of my experiences with Townends as a landlady ......”
5 Star Review
Mar 18,2015
By:
'Mrs'
Mar 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £1115
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Rent PCM: £1115
Postcode: CR0
0
people found
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Although some of my experiences with Townends as a landlady have been interesting, the service I got from Diane in the Croydon branch when we needed new tenants was excellent. She found us new tenants very quickly and responded to queries promptly. She also gave ...
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“Fantastic service right from engagement through to completion. Diane helped ......”
5 Star Review
Mar 18,2015
By:
'Anthony'
Mar 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: CR0
0
people found
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Fantastic service right from engagement through to completion. Diane helped me find ideal tenants for my property within a week of instructing her. Fees and charges were very transparent and the service was second to none....
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Comment on agent fees
Fees were very transparent from the start with no surprises.
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“Excellent service all round. Cannot fault it. I have rented ......”
5 Star Review
Mar 18,2015
By:
'C'
Mar 18,2015
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CR2
Lettings (as a Landlord)
Rent PCM: £850
Postcode: CR2
1
people found
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Excellent service all round. Cannot fault it. I have rented out my properties in the Croydon area over several years now, often from a distance. Each time, Diane and her team have worked tirelessly to find the best tenant suitable. I manage my properties, however, ...
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Comment on agent fees
Excellent value for money. I am more than happy to pay this.
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“Very good and friendly service. Professional and quick in finding ......”
5 Star Review
Mar 18,2015
By:
'Rafal'
Mar 18,2015
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: CR0
0
people found
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Very good and friendly service. Professional and quick in finding places. Would definitely recommend to friends. After 3 weeks of searching they found a perfect flat for us. Helpful as well with sorting out utilities. Not the cheapest in agency fees but worth the money for ...
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“Just sold a property where I had lived for a ......”
5 Star Review
Mar 17,2015
By:
'Sean'
Mar 17,2015
Services: Lettings (as a Tenant)
Rent PCM: £1
Would you recommend?: Yes
Postcode: CR8
Lettings (as a Tenant)
Rent PCM: £1
Postcode: CR8
0
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Just sold a property where I had lived for a long time and needed to downsize and decided to rent for a year ro so. After much looking and meeting various estate agents I discovered Townends and Aleksandra who was professional, efficient and of enormous ...
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Comment on agent fees
Very competitive
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“Once again Diane has pulled us out of the fire, ......”
5 Star Review
Mar 17,2015
By:
'Jutta'
Mar 17,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: 20M
Lettings (as a Landlord)
Postcode: 20M
0
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Once again Diane has pulled us out of the fire, we are extremely happy with her service and professionalism. Its a great pleasure working with her and getting her advice....
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“Diane efficiently arranged the rental of my flat within 6 weeks ......”
5 Star Review
Mar 17,2015
By:
'Andrew'
Mar 17,2015
Services: Lettings (as a Landlord)
Rent PCM: £1170
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Rent PCM: £1170
Postcode: CR0
0
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Diane efficiently arranged the rental of my flat within 6 weeks of notification - and this period included the Christmas holidays! She tracked down the prospective tenants while they were travelling in USA, emailed them photos of the flat plus furniture in case they were interested ...
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“The service I received from Townends was exemplary from start ......”
5 Star Review
Mar 17,2015
By:
'R'
Mar 17,2015
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: CR2
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: CR2
0
people found
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The service I received from Townends was exemplary from start to end. Diane and her team were highly professional, helpful and always on hand to help. The operation was smooth and well planned throughout, with timely phone calls and written follow-ups. I have no negative ...
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“This is the second time I have dealt with Aleksandra ......”
5 Star Review
Mar 17,2015
By:
'Jools'
Mar 17,2015
Services: Lettings (as a Tenant)
Rent PCM: £850
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Rent PCM: £850
Postcode: CR0
0
people found
this helpful
This is the second time I have dealt with Aleksandra she is always professional and knowledgeable within her role hence the reason for coming back to her, An absolute asset to the Company and always true to her word. Would recommend her to anyone who ...
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“Diane was very easy to deal with and very professional. ......”
5 Star Review
Mar 13,2015
By:
'blondie'
Mar 13,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
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Diane was very easy to deal with and very professional. I have had a very good experience with her office and her colleagues....
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“I have been using Townends for some years now. Diane ......”
5 Star Review
Mar 12,2015
By:
'srblower'
Mar 12,2015
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
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I have been using Townends for some years now. Diane has been dealing with my properties for some years and has always been professional and hard working. Recommended, 1st rate....
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“I have worked with Townends for over the last year ......”
5 Star Review
Mar 10,2015
By:
'Dan'
Mar 10,2015
Services: Lettings (as a Tenant)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Rent PCM: £1200
Postcode: CR0
0
people found
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I have worked with Townends for over the last year and they are the best agent I do business with. The staff at the Croydon branch always look out for me and when i need to speak to them, they always answer or call me ...
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“I am writing in response to Diane Armstrong's effort to ......”
5 Star Review
Mar 05,2015
By:
'Khaleeq'
Mar 05,2015
Services: Lettings (as a Landlord)
Rent PCM: £1125
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Rent PCM: £1125
Postcode: CR0
0
people found
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I am writing in response to Diane Armstrong's effort to re-market my flat for rent from her Croydon branch office.
I have to say, without any shadow of a doubt, that Diane worked impeccably well and efficiently and was constantly liaising with me in the ...
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“I had been looking for a flat for a while ......”
4 Star Review
May 21,2014
By:
'Corrine'
May 21,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR2
Lettings (as a Tenant)
Postcode: CR2
0
people found
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I had been looking for a flat for a while so had a lot of contact with estate agents. I found Townends staff, and Danielle in particular, extremely helpful. Danielle showed me the property twice and seemed to understand the importance of being certain about ...
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“I let my property through Townends in Croydon in which ......”
5 Star Review
Apr 30,2014
By:
'Sylvia'
Apr 30,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Postcode: CR0
1
people found
this helpful
I let my property through Townends in Croydon in which perfect tenants were found within a matter of days. Throughout the whole process Katrina was always on hand and responded immediately to any queries I had. She was professional, efficient and very knowledgeable of the ...
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“I would just like to say a huge thank you ......”
5 Star Review
Apr 30,2014
By:
'C'
Apr 30,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR82
Lettings (as a Tenant)
Postcode: CR82
1
people found
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I would just like to say a huge thank you to Townends the Croydon branch who helped me find a property after my property feel through 2 days before moving in. Katrina dealt with the paperwork quickly and efficiently and without her input my move would ...
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1
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“I can't say enough quite how impressed I am with ......”
5 Star Review
Apr 30,2014
By:
'A'
Apr 30,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
0
people found
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I can't say enough quite how impressed I am with Matthew. He has been professional, considerate and helpful from day one. Matthew matched my requirements so well that I accepted the very first property he showed me, and I'm not an easy customer! I was ...
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“I was recommended to Townsend and specially to Diane Armstrong ......”
5 Star Review
Apr 14,2014
By:
'Juliet'
Apr 14,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Landlord)
Postcode: CR0
0
people found
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I was recommended to Townsend and specially to Diane Armstrong thru someone I knew .had a property for renting and so Tanisha who was handling it found a tenant for me within 10 days.The whole process was dealt with very professionally and in a smooth ...
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“I was looking for a property to rent andKatrina Johnson ......”
5 Star Review
Apr 08,2014
By:
'Darren'
Apr 08,2014
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Lettings (as a Tenant)
Postcode: CR0
1
people found
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I was looking for a property to rent and
Katrina Johnson did everything possible to help me and my girlfriend to find the property at 38 old school place , Croydon. And I'm pleased to say that Katrina's professionalism helped us so much and I was pleased ...
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1
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“Having rented two of our properties through Townends over the ......”
5 Star Review
Apr 07,2014
By:
'C.S'
Apr 07,2014
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: CR2
Lettings (as a Landlord)
Postcode: CR2
0
people found
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Having rented two of our properties through Townends over the past year, Katrina has always been professional, friendly, knowledgeable and always on hand to answer any of our queries. She makes the whole process of finding a tenant simple and nothing is ever too much ...
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“It was a difficult sale due to three lawyers being ......”
5 Star Review
Feb 22,2014
By:
'Catriona'
Feb 22,2014
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: CR0
Sales (as a Vendor)
Postcode: CR0
0
people found
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It was a difficult sale due to three lawyers being involved. Shelley Smith was absolutely amazing, she was so supportive to me, she led me through the process every step of the way. She went out of her way to make phone calls and chase ...
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“Hated the rental department. They never returned any of my ......”
1 Star Review
Jan 27,2014
By:
'Anonymous'
Jan 27,2014
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: CR0
Lettings (Prospective customer)
Postcode: CR0
3
people found
this helpful
Hated the rental department. They never returned any of my calls and I had to send 3-4 emails in order to get a response.
The flat I liked was overpriced, they encouraged me me to make an offer, then they said that it was low ...
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