90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
Property Experts in CroydonOur extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very ...
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Property Experts in Croydon
Our extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.
Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very well connected into London Bridge, Victoria and St. Pancras within just 20 minutes.
Strategically placed between London and Gatwick, Croydon is a large town in the London Borough of Croydon.
It is a popular location for both buyers and tenants alike, offering more space for your money whilst maintaining the close proximity to London. Croydon is currently undergoing major changes making it an exciting place for potential buyers, tenants and investors.
Our extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.
Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very well connected into London Bridge, Victoria and St. Pancras within just 20 minutes.
Strategically placed between London and Gatwick, Croydon is a large town in the London Borough of Croydon.
It is a popular location for both buyers and tenants alike, offering more space for your money whilst maintaining the close proximity to London. Croydon is currently undergoing major changes making it an exciting place for potential buyers, tenants and investors.
Latest Reviews
16th Nov 2020
reviewed by 'Roberts'
27th Nov 2018
reviewed by 'Annoyed'
5th May 2017
reviewed by 'Mr'
28th Mar 2017
reviewed by 'Fred'
1st Dec 2016
reviewed by 'Freddie'
Opening Hours
Address
Stirling Ackroyd
3 George Street
Croydon
Surrey
CR0 1LA
020 3911 1648
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 100% | £134,100 | £485,000 |
| Lettings | 97% | 95% | £750 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 109 | 0 | 75 | 8 | 38 | 0 | 21 | 1 | 7 | 5 |
Areas covered
- CR0
- Central Croydon and the surrounding areas
- CR2
- CR3
- CR6
- CR8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
No Properties
Jul 10,2015
Jul 10,2015
2
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Diane has always tried to get the best for me. She is realistic in her projections and she gets results....
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Jul 08,2015
Jul 08,2015
2
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Diane was fantastic with the whole process of finding a tenant for my flat. I was happy with every aspect of her service - the immediate communication, the viewings that she arranged. All done in a couple days. Thanks Diane!...
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Jul 04,2015
Jul 04,2015
0
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Diane for me is a true pro at what she does and how she manages her customers is exceptional. During my rental period in all fairness I played hardball but when she personally contacted me on her day off she was both concerned about me ...
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Jul 04,2015
Jul 04,2015
1
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I had never rented before, and needed a short term rental as my property had sold and my new property wasn't ready yet. The team were really helpful, throughout the process. Both on the phone and in person. Found me an ideal location and the ...
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Jun 30,2015
Jun 30,2015
2
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My initial viewing of the house was done by Sidat. Sidat presented the house to me in a very professional way. Although it was an open house event, he was very attentive and gave me the opportunity to properly look through the house. Sidat then ...
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Jun 28,2015
Jun 28,2015
1
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The Letting and Management Agents were helpful, but not as cooperative and responsive as the Sales Team, from my own experience. Sometimes Townends looked after the tenants more than myself, as the Landlord of the Unit, while in the Sales Process, they looked purely after ...
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Comment on agent fees
In the Sales Part, I believe it was reasonable. However, once again in the tenancy side throughout the past 13 years, the fees was extremely exaggerated and unnecessarily inflated, which rendered my investment portfolio null and void and led me eventually to sell the property because of the return of the investment, when Townends were the only beneficial party our of my property.
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Jun 19,2015
Jun 19,2015
1
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Shelley was the main person we were dealing with. Very professional easy to communicate with.Always returns our phone call if she was not available. Good negotiator.
Overall we were satisfied with their service....
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Jun 15,2015
Jun 15,2015
1
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First meetings very positive, easy to talk to, explained the process in great detail. delivered their promises on time and exceeded my expectations. Very good team, very impressed as a whole. good communications , kept me informed throughout the sale, chased buyers and kept the momentum ...
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Comment on agent fees
The fees were very competitive and in line with other agents offers. I decided to use Townends as I had a gut feeling they knew what they were talking about and knew the market /buyers very well. I felt I got good value considering achieving well over the asking price. they managed the sale in a clever and professional manner.
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Jun 01,2015
Jun 01,2015
1
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Diane Armstrong and Katrina Johnson as a team work very hard for me. They are friendly, knowledgeable, helpful and very proactive. They have tried very hard to understand my needs and provide me with the relevant information and relevant potential tenants. They have kept me ...
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Comment on agent fees
very reasonable.
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Jun 01,2015
Jun 01,2015
1
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I have just rented my second property with Diane's help. She is extremely professional, responds immediately to any request, however small and still finds the time to be friendly and polite. I am a very busy teacher and mother of 2 small children and do not ...
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Jun 01,2015
Jun 01,2015
2
people found
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I was extremely impressed by the service we received from Sedat. Sedat was professional and courteous at all times and was proficient in answering any queries we had. Sedat offered a comprehensive service by keeping us informed with updates, providing recommedations, obtaining a quote for ...
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May 27,2015
May 27,2015
1
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As a landlord, we have been a client with the Townends Croydon Branch for the last 3 years.
In the past, we have dealt with this branch for selling other properties and they were very organised then too.
They have good manners, they are very efficient ...
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May 22,2015
May 22,2015
1
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I recently instructed Diane Armstrong as my Letting Agent to market my property in South Croydon. During our first meeting, she shared excellent insight and knowledge of the local area and showed a real passion for her profession. Diane was one of the only agents ...
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Comment on agent fees
Flexible, fair and competitive
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May 18,2015
May 18,2015
2
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I am very happy that me and my boyfriend was able to find a place with townends so quickly Simon did everything he could to make it easier for us as we have never rented a flat before we was able to enter the flat ...
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May 18,2015
May 18,2015
1
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Both Diane and Simon were professional honest and extremely helpful.
Diane finalised everything swiftly and kept me informed of progress all the way through the process.
Thanks to both of them me my partner and the 4 children can look forward to moving into our new ...
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Comment on agent fees
I found the administration fee very high compared to other agencies but I know they have secured a fabulous home for me so maybe you get what you pay for.
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May 14,2015
May 14,2015
1
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This agent provided a first class service when letting our property. The team was professional, efficient and courteous at all times. They gave good sound advice. Most importantly they kept us informed and updated with progress reports. They managed to find new tenants for our ...
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May 06,2015
May 06,2015
1
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this helpful
Swift, efficient, professional service. Flat was let within one weekend....
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Apr 21,2015
Apr 21,2015
1
people found
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Another agent had let us know less than a week before moving that the current tenant would not be moving out so we were living in a hotel and desperate to find a new flat.
Townends were fantastic. We had no problems at all. No ...
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Apr 17,2015
Apr 17,2015
1
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I have dealt with a number of agents in my search To find a property for myself and my son and i hƒÂ¢ve To say thƒÂ© service Diane and her team gave me was 2nd To none their customer service went far above my ...
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Apr 08,2015
Apr 08,2015
1
people found
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What can I say about Diane apart from excellent? In a short period of time, Diane has constantly demonstrated all her worth as an agent: quick to act, highly responsive and always friendly and helpful, regardless of the complexity of the situation.
Diane is the ...
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Apr 07,2015
Apr 07,2015
1
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Diane has been an excellent point of contact from day 1. She has been diligent, efficient and really kind. I would recommend her without doubt....
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Apr 07,2015
Apr 07,2015
1
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Diane
is always helpful and efficient and is able to match tenants to properties very quickly. Would be happy to use again...
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Apr 07,2015
Apr 07,2015
1
people found
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We have no problem recommending Townends as agents who have found us suitable tenants and collected rental income for us for the last 3 years.
Our dealings have mainly been with the manager Diane Armstrong along with Aleksandra both of whom have always acted in a ...
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Apr 03,2015
Apr 03,2015
1
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We have been extremely pleased and impressed by the efficient service we have received from Diane and her team. Diane went out of her way to meet with us at the property, talk us through what repairs we should make in order to get the ...
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Apr 02,2015
Apr 02,2015
1
people found
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Our tenants left our flat in a less than perfect state and a considerable amount of work (cleaning, painting, refurbishing, replacement of furniture). This made us rather wary of agents in general as the previous agents were not as efficient as they might have been ...
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Apr 01,2015
Apr 01,2015
1
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Very good, professional service.
I have been a landlord for 25 years so I know letting agents, good and bad.
Townends have always been able to let the property, always kept me in touch and provided a good efficient management service.
Payments are always on time, ...
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Comment on agent fees
I get full management for 11%
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Mar 27,2015
Mar 27,2015
1
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We purchased our investment property with an existing tenant and Townends as the managing agents. We decided to keep both in place as the tenant's rent account was clear and the reviews on balance seemed OK for Townends management abilities. As we live abroad we ...
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Mar 30, 2015
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(1)
Hello, many thanks for your feedback. We are always looking to improve the service we provide, therefore please may I request that you inbox me with your name and contact details so that Luticha McNeal Director of Property Management, can contact you directly. Many thanks, Monne ...
Mar 25,2015
Mar 25,2015
0
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Clear communication throughout the letting process and supported me while I was abroad to ensure the tenants moved in okay and with minimal fuss. Questions and queries answered quickly and efficiently....
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Mar 24,2015
Mar 24,2015
0
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Diane is a great asset to the branch in Croydon. She was able to find me a tenant in just a few days and kept in touch with me on a regular basis. Very impressed with the service she provided....
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Comment on agent fees
They were about average compared to other agents.
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Mar 24,2015
Mar 24,2015
0
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TOWNENDS in Croydon have been sole letting agents for my flat since 2009!
TOWNENDS have given me 6 years of not only excellent service resulting in successful and rewarding long-term lets, but also made available to me at all times and at every stage the personal professionalism ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:16 PM 21/11/2017 by allAgents
Best Letting Agent in CR0 
