Stirling Ackroyd
Croydon, CR0
4.7/5, 264 reviews
95% recommended
90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
Property Experts in CroydonOur extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very ... show more Property Experts in Croydon
Our extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.

Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very well connected into London Bridge, Victoria and St. Pancras within just 20 minutes.

Strategically placed between London and Gatwick, Croydon is a large town in the London Borough of Croydon.

It is a popular location for both buyers and tenants alike, offering more space for your money whilst maintaining the close proximity to London. Croydon is currently undergoing major changes making it an exciting place for potential buyers, tenants and investors.

Contact Us

Latest Reviews

View all Reviews 264
16th Nov 2020
reviewed by 'Roberts'
“Avoid at all cost. They leased me a property that wasn't cleaned at all, with dirt and disgusting mould like ......”
27th Nov 2018
reviewed by 'Annoyed'
“Can't get any help working with them. They don't do basic stuff, like supplying inventory list, but in the end ......”
5th May 2017
reviewed by 'Mr'
“I approached Diane to find me a tenant for my flat in The Exchange, Croydon. Within a short period they ......”
28th Mar 2017
reviewed by 'Fred'
“Thank you Mo for supporting us and not letting us down during our property search. You were patient and worked ......”
2nd Dec 2016
reviewed by 'Isis'
“Mohammed does understand that tenant and landlord needs are different and he knows how to conduct this relationship to a ......”
1st Dec 2016
reviewed by 'Freddie'
“From the moment I walked in I knew that Diane and Colin would be the ones to find us the ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
3 George Street
Croydon
Surrey
CR0 1LA
020 3911 1648

update staff | update details

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £134,100 £485,000
Lettings 97% 95% £750 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 0 75 8 38 0 21 1 7 5
Areas covered
  • CR0
  • Central Croydon and the surrounding areas
  • CR2
  • CR3
  • CR6
  • CR8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Advertise on
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

No Properties

Addlestone, KT15
Bermondsey Street, SE1
Bloomsbury, WC1A
Brixton, SW2
Brook Green, W14
Brook Green, W14
Byfleet, KT14
Camberwell, SE5

“I have not met with Diane in person (I live ......”

Share on :
Nov 18,2015
Minithumbup
By: 'Melissa'
Nov 18,2015
2 people found
this helpful
I have not met with Diane in person (I live overseas) however that has not prevented me from writing a very positive review of the service I have received from her and her team at Townends Croydon. She is very professional; offers clear, detailed advice ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a fledgling landlord with a full time job ......”

Share on :
Nov 13,2015
Minithumbup
By: 'Peter'
Nov 13,2015
1 people found
this helpful
I am a fledgling landlord with a full time job as well. I put my property with Diane Armstrong at Townends in Croydon only a short time ago. I found her enthusiasm and professional knowledge of the rental market in the area second to none. ...
read full review
Comment on agent fees
I thought the agent fees were very reasonable for the level of service offered.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We have been dealing with Townends, in particular Katrina and ......”

Share on :
Nov 04,2015
Minithumbup
By: 'Mark'
Nov 04,2015
3 people found
this helpful
We have been dealing with Townends, in particular Katrina and Diane, for several years now and we always find them to be both courteous and helpful. And are always willing to help in anyway they can....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I decided to rent out my properly and Diane had ......”

Share on :
Nov 02,2015
Minithumbup
By: 'Happy'
Nov 02,2015
3 people found
this helpful
I decided to rent out my properly and Diane had been round previously so knew exactly what I was looking for. She called to let me know she had the perfect tenants for me. She was absolutely right. The lovely couple came round and decided ...
read full review
Comment on agent fees
Diane was willing to negotiate which was very much appreciated as it meant that I could afford to use her services. Thank you so much
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Darren worked with me to find a flat that I ......”

Share on :
Oct 22,2015
Minithumbdown
By: 'Anonymous'
Oct 22,2015
1 people found
this helpful
Darren worked with me to find a flat that I eventually put an offer on. He is very friendly and professional. I am now going through the process of purchasing the flat and now Shelley is involved in the process. I am finding Shelley really ...
read full review
What agent could do to change your mind?
Shelley is rude and condescending and I would prefer to have nothing to do with her. Darren is professional and friendly
Attached Filesnbsp;
Feature review Comments (2) Report abuse Print review
Was this helpful? Yes
By: Townends
Oct 29, 2015
View all comments (2)
Hi, have just spoken to Shelley, and I believe she has been in contact with you. I hope this has all been resolved. We hope this has not deterred you from using our services. We appreciate your feedback once again. Many thanks. ...

“The staff was very friendly and helpful during our property ......”

Share on :
Oct 06,2015
Minithumbup
By: 'Mira'
Oct 06,2015
2 people found
this helpful
The staff was very friendly and helpful during our property search.They successfully placed us into a lovely property. We'll definitely use their services again....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Shelley was brilliant to deal with at Townends Croydon - ......”

Share on :
Sep 30,2015
Minithumbup
By: 'Cassie'
Sep 30,2015
0 people found
this helpful
Shelley was brilliant to deal with at Townends Croydon - she got me a great set of viewings about a week after the property went on the market and had found me a serious buyer within 3 weeks. This was a bit of a difficult sell ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Diane was very friendly and helpful. She was able to ......”

Share on :
Sep 16,2015
Minithumbup
By: 'Meera'
Sep 16,2015
2 people found
this helpful
Diane was very friendly and helpful. She was able to provide an accurate guideline of the rental income we would achieve and found us a great tenant very quickly and in line with our requirements....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My wife and I recently purchased a property through townends ......”

Share on :
Sep 14,2015
Minithumbup
By: 'Manish'
Sep 14,2015
0 people found
this helpful
My wife and I recently purchased a property through townends in Croydon. We found the branch staff very helpful. (Shelley) in particular. The only down was the admin staff that dealt with us once the from agreement to completion. They were very difficult to get ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Thanks to Shelley and the team, they managed to sell ......”

Share on :
Sep 14,2015
Minithumbup
By: 'Keith'
Sep 14,2015
0 people found
this helpful
Thanks to Shelley and the team, they managed to sell a poor quality property while I was actually on holiday and I literally did nothing to the property whatsoever. They had 14 viewings on an arranged open day and sold it this day. They come highly ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I dealt with Diane Armstrong regarding letting our property in ......”

Share on :
Sep 13,2015
Minithumbup
By: 'Shamima'
Sep 13,2015
2 people found
this helpful
I dealt with Diane Armstrong regarding letting our property in Mitcham. I found her professional, always responsive and helpful. Everything she said she would would or deliver she did in a very short time. It was actually refreshing to deal with someone so professional as ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I have dealt with Diane on numerous occasions. She is ......”

Share on :
Sep 01,2015
Minithumbup
By: 'N'
Sep 01,2015
2 people found
this helpful
I have dealt with Diane on numerous occasions. She is a straight up professional. One of the many qualities I value in her is honouring her commitment. I would recommend her services to anyone wishing to look for real estate solutions....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Early days yet but the property was on the market ......”

Share on :
Aug 31,2015
Minithumbup
By: 'Pat'
Aug 31,2015
2 people found
this helpful
Early days yet but the property was on the market for 15 minutes before the first of two professional couples agreed the asking price. Diane Armstrong introduced Townends to us and Colin Fosu followed up shortly afterwards with the prospective tenants. Diane is the consumate professional ...
read full review
Comment on agent fees
We have been letting property in the Croydon area for a number of years now with other agents and believe Townends' fees fall within the 'reasonable' range of the market.
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“My first encounter with Diane was last year when Townsend ......”

Share on :
Aug 24,2015
Minithumbup
By: 'Amy'
Aug 24,2015
2 people found
this helpful
My first encounter with Diane was last year when Townsend was selected as our Letting Agent (recommended by my neighbour). Diane found a young professional couple, who unfortunately have given notice to leave after a year as they are hoping to buy their own place. ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I am a first time landlord and Townends have provided ......”

Share on :
Aug 21,2015
Minithumbup
By: 'Matt'
Aug 21,2015
3 people found
this helpful
I am a first time landlord and Townends have provided excellent support, often offering to go beyond the call of duty to make sure things all keep on track, which is hugely appreciated - as I don't live nearby the property. They are very prompt ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“l want to take this opportunity to thank you Diane ......”

Share on :
Aug 17,2015
Minithumbup
By: 'Elizabeth'
Aug 17,2015
3 people found
this helpful
l want to take this opportunity to thank you Diane for your customer care , prompt response and Follow up in regards to the properties have rented through town end. You are very good indeed. You have done the same to my friends have refereed to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I'm french and I go live in Croydon in September. ......”

Share on :
Aug 16,2015
Minithumbup
By: 'Corentin'
Aug 16,2015
2 people found
this helpful
I'm french and I go live in Croydon in September. Townends agency help me for find a flat. They help me for paper too. I recommanded this agency !...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The Townends team held a successful open day, sold the ......”

Share on :
Aug 14,2015
Minithumbup
By: 'Becky'
Aug 14,2015
1 people found
this helpful
The Townends team held a successful open day, sold the property at over asking price. I had great prompt communication, and a swift smooth transaction. I couldn't of asked for any more! Amazing, not a typical agent at all....
read full review
Comment on agent fees
Very competitive
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“The deal with another agent fell through at the 11th ......”

Share on :
Aug 14,2015
Minithumbup
By: 'Nindi'
Aug 14,2015
2 people found
this helpful
The deal with another agent fell through at the 11th hour. We had to turn it around in a very short time period. Enter Diane Armstrong! She found us a tenant ( that our valued neighbours approved) within 24 hours, found the right balance of dealing with ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As usual the rental team at townends are great! I ......”

Share on :
Aug 12,2015
Minithumbup
By: 'Ricky.H'
Aug 12,2015
3 people found
this helpful
As usual the rental team at townends are great! I use them to rent all of my properties. Always good, no problems, smooth process. Thanks, Ricky.H...
read full review
Comment on agent fees
Fee was 6% as usual...
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“As usual a very professional service from the team there. ......”

Share on :
Jul 30,2015
Minithumbup
By: 'colin'
Jul 30,2015
2 people found
this helpful
As usual a very professional service from the team there. Found just the right tenant quickly. All aspects of administration dealt with well. Thoroughly recommended...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Ms. Armstrong dealt with this matter really sincerely. Because I'm ......”

Share on :
Jul 30,2015
Minithumbup
By: 'Tomohiro'
Jul 30,2015
2 people found
this helpful
Ms. Armstrong dealt with this matter really sincerely. Because I'm from Japan, I'm not good at English and I asked her something many time. However, She answered them politely. Thanks to her, I'm spending comfortable life in the new apartment....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Excellent customer service from Diane, extensive knowledge of area and ......”

Share on :
Jul 24,2015
Minithumbup
By: 'Catherine'
Jul 24,2015
2 people found
this helpful
Excellent customer service from Diane, extensive knowledge of area and the properties available. Found me exactly what I was looking for. Literally couldn't ask for me. Since my rental agreement starting she is still always available and helpful. Keep up the excellent work, credit to ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Both Diana and Biljal were phenomenal. Biljal was able to ......”

Share on :
Jul 23,2015
Minithumbup
By: 'Caroline'
Jul 23,2015
2 people found
this helpful
Both Diana and Biljal were phenomenal. Biljal was able to arrange viewings and convenient times, she was welcoming and well-advised, and answered all my questions. Diane was very helpful in the office and explained the necessary forms clearly and concisely. Overall, both of these agents ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Very approachable. Knew the subject well. Was able to articulate ......”

Share on :
Jul 22,2015
Minithumbup
By: 'Adi'
Jul 22,2015
2 people found
this helpful
Very approachable. Knew the subject well. Was able to articulate all the pitfalls....
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Diane is an excellent Estate Agent, her professionalism, responsiveness and ......”

Share on :
Jul 18,2015
Minithumbup
By: 'Mrs'
Jul 18,2015
2 people found
this helpful
Diane is an excellent Estate Agent, her professionalism, responsiveness and friendliness made this whole process stress free!! I would highly recommended Townsend because of her great customer service!...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was in search of a 1 bed flat to rent ......”

Share on :
Jul 16,2015
Minithumbup
By: 'Sandy'
Jul 16,2015
2 people found
this helpful
I was in search of a 1 bed flat to rent and had tried many different agents who were unprofessional and very unhelpful I then came across Townsend who have acted very professionally and also found me me a flat . They kept me updated through the ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“Diane is exceedingly helpful and responsive. She listened to my ......”

Share on :
Jul 16,2015
Minithumbup
By: 'Simon'
Jul 16,2015
2 people found
this helpful
Diane is exceedingly helpful and responsive. She listened to my specific and detailed requirements in my first telephone enquiry. Within minutes she sourced a single property that met this brief; and emailed me floorplans and photos as I had requested. Within 48hrs of our discussion ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“We had seen a few agents in the area and ......”

Share on :
Jul 16,2015
Minithumbup
By: 'Xia'
Jul 16,2015
2 people found
this helpful
We had seen a few agents in the area and decided to go with Townends because Diane's knowledge about the market and her professionalism. The tenants were found within a few days. Other people from Townends have been very helpful too. I would definitely recommend ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“I was recommended Townsends by a friend, who had recently ......”

Share on :
Jul 14,2015
Minithumbup
By: 'Vonny'
Jul 14,2015
0 people found
this helpful
I was recommended Townsends by a friend, who had recently sold their property through another branch and had a positive experience. My first initial contact was with Shelley and Aeron. Shelley is very friendly, extremely professional and informative of all costs and requirements involved in ...
read full review
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 2:16 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, Croydon CR0 1LA



Find the Best Agent to
Sell or Rent Your Home

Search by
Useful information
About allAgents
For agents
Facebook Twitter YouTube Instagram LinkedIn