Stirling Ackroyd
Croydon, CR0
4.7/5, 264 reviews
95% recommended
90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
Property Experts in CroydonOur extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very ... show more Property Experts in Croydon
Our extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.

Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very well connected into London Bridge, Victoria and St. Pancras within just 20 minutes.

Strategically placed between London and Gatwick, Croydon is a large town in the London Borough of Croydon.

It is a popular location for both buyers and tenants alike, offering more space for your money whilst maintaining the close proximity to London. Croydon is currently undergoing major changes making it an exciting place for potential buyers, tenants and investors.

Opening Hours
Address

Stirling Ackroyd
3 George Street
Croydon
Surrey
CR0 1LA
020 3911 1648

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £134,100 £485,000
Lettings 97% 95% £750 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 0 75 8 38 0 21 1 7 5
Areas covered
  • CR0
  • Central Croydon and the surrounding areas
  • CR2
  • CR3
  • CR6
  • CR8
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Latest Properties

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“I have not met with Diane in person (I live ......”

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Nov 18,2015
Minithumbup
By: 'Melissa'
Nov 18,2015
2 people found
this helpful
I have not met with Diane in person (I live overseas) however that has not prevented me from writing a very positive review of the service I have received from her and her team at Townends Croydon. She is very professional; offers clear, detailed advice ...
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“I am a fledgling landlord with a full time job ......”

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Nov 13,2015
Minithumbup
By: 'Peter'
Nov 13,2015
1 people found
this helpful
I am a fledgling landlord with a full time job as well. I put my property with Diane Armstrong at Townends in Croydon only a short time ago. I found her enthusiasm and professional knowledge of the rental market in the area second to none. ...
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Comment on agent fees
I thought the agent fees were very reasonable for the level of service offered.
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“We have been dealing with Townends, in particular Katrina and ......”

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Nov 04,2015
Minithumbup
By: 'Mark'
Nov 04,2015
3 people found
this helpful
We have been dealing with Townends, in particular Katrina and Diane, for several years now and we always find them to be both courteous and helpful. And are always willing to help in anyway they can....
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“I decided to rent out my properly and Diane had ......”

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Nov 02,2015
Minithumbup
By: 'Happy'
Nov 02,2015
3 people found
this helpful
I decided to rent out my properly and Diane had been round previously so knew exactly what I was looking for. She called to let me know she had the perfect tenants for me. She was absolutely right. The lovely couple came round and decided ...
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Comment on agent fees
Diane was willing to negotiate which was very much appreciated as it meant that I could afford to use her services. Thank you so much
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“Darren worked with me to find a flat that I ......”

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Oct 22,2015
Minithumbdown
By: 'Anonymous'
Oct 22,2015
1 people found
this helpful
Darren worked with me to find a flat that I eventually put an offer on. He is very friendly and professional. I am now going through the process of purchasing the flat and now Shelley is involved in the process. I am finding Shelley really ...
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What agent could do to change your mind?
Shelley is rude and condescending and I would prefer to have nothing to do with her. Darren is professional and friendly
Attached Filesnbsp;
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By: Townends
Oct 29, 2015
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Hi, have just spoken to Shelley, and I believe she has been in contact with you. I hope this has all been resolved. We hope this has not deterred you from using our services. We appreciate your feedback once again. Many thanks. ...

“The staff was very friendly and helpful during our property ......”

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Oct 06,2015
Minithumbup
By: 'Mira'
Oct 06,2015
2 people found
this helpful
The staff was very friendly and helpful during our property search.They successfully placed us into a lovely property. We'll definitely use their services again....
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“Shelley was brilliant to deal with at Townends Croydon - ......”

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Sep 30,2015
Minithumbup
By: 'Cassie'
Sep 30,2015
0 people found
this helpful
Shelley was brilliant to deal with at Townends Croydon - she got me a great set of viewings about a week after the property went on the market and had found me a serious buyer within 3 weeks. This was a bit of a difficult sell ...
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“Diane was very friendly and helpful. She was able to ......”

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Sep 16,2015
Minithumbup
By: 'Meera'
Sep 16,2015
2 people found
this helpful
Diane was very friendly and helpful. She was able to provide an accurate guideline of the rental income we would achieve and found us a great tenant very quickly and in line with our requirements....
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“My wife and I recently purchased a property through townends ......”

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Sep 14,2015
Minithumbup
By: 'Manish'
Sep 14,2015
0 people found
this helpful
My wife and I recently purchased a property through townends in Croydon. We found the branch staff very helpful. (Shelley) in particular. The only down was the admin staff that dealt with us once the from agreement to completion. They were very difficult to get ...
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“Thanks to Shelley and the team, they managed to sell ......”

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Sep 14,2015
Minithumbup
By: 'Keith'
Sep 14,2015
0 people found
this helpful
Thanks to Shelley and the team, they managed to sell a poor quality property while I was actually on holiday and I literally did nothing to the property whatsoever. They had 14 viewings on an arranged open day and sold it this day. They come highly ...
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“I dealt with Diane Armstrong regarding letting our property in ......”

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Sep 13,2015
Minithumbup
By: 'Shamima'
Sep 13,2015
2 people found
this helpful
I dealt with Diane Armstrong regarding letting our property in Mitcham. I found her professional, always responsive and helpful. Everything she said she would would or deliver she did in a very short time. It was actually refreshing to deal with someone so professional as ...
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“I have dealt with Diane on numerous occasions. She is ......”

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Sep 01,2015
Minithumbup
By: 'N'
Sep 01,2015
2 people found
this helpful
I have dealt with Diane on numerous occasions. She is a straight up professional. One of the many qualities I value in her is honouring her commitment. I would recommend her services to anyone wishing to look for real estate solutions....
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“Early days yet but the property was on the market ......”

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Aug 31,2015
Minithumbup
By: 'Pat'
Aug 31,2015
2 people found
this helpful
Early days yet but the property was on the market for 15 minutes before the first of two professional couples agreed the asking price. Diane Armstrong introduced Townends to us and Colin Fosu followed up shortly afterwards with the prospective tenants. Diane is the consumate professional ...
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Comment on agent fees
We have been letting property in the Croydon area for a number of years now with other agents and believe Townends' fees fall within the 'reasonable' range of the market.
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“My first encounter with Diane was last year when Townsend ......”

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Aug 24,2015
Minithumbup
By: 'Amy'
Aug 24,2015
2 people found
this helpful
My first encounter with Diane was last year when Townsend was selected as our Letting Agent (recommended by my neighbour). Diane found a young professional couple, who unfortunately have given notice to leave after a year as they are hoping to buy their own place. ...
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“I am a first time landlord and Townends have provided ......”

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Aug 21,2015
Minithumbup
By: 'Matt'
Aug 21,2015
3 people found
this helpful
I am a first time landlord and Townends have provided excellent support, often offering to go beyond the call of duty to make sure things all keep on track, which is hugely appreciated - as I don't live nearby the property. They are very prompt ...
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“l want to take this opportunity to thank you Diane ......”

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Aug 17,2015
Minithumbup
By: 'Elizabeth'
Aug 17,2015
3 people found
this helpful
l want to take this opportunity to thank you Diane for your customer care , prompt response and Follow up in regards to the properties have rented through town end. You are very good indeed. You have done the same to my friends have refereed to ...
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“I'm french and I go live in Croydon in September. ......”

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Aug 16,2015
Minithumbup
By: 'Corentin'
Aug 16,2015
2 people found
this helpful
I'm french and I go live in Croydon in September. Townends agency help me for find a flat. They help me for paper too. I recommanded this agency !...
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“The Townends team held a successful open day, sold the ......”

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Aug 14,2015
Minithumbup
By: 'Becky'
Aug 14,2015
1 people found
this helpful
The Townends team held a successful open day, sold the property at over asking price. I had great prompt communication, and a swift smooth transaction. I couldn't of asked for any more! Amazing, not a typical agent at all....
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Comment on agent fees
Very competitive
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“The deal with another agent fell through at the 11th ......”

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Aug 14,2015
Minithumbup
By: 'Nindi'
Aug 14,2015
2 people found
this helpful
The deal with another agent fell through at the 11th hour. We had to turn it around in a very short time period. Enter Diane Armstrong! She found us a tenant ( that our valued neighbours approved) within 24 hours, found the right balance of dealing with ...
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“As usual the rental team at townends are great! I ......”

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Aug 12,2015
Minithumbup
By: 'Ricky.H'
Aug 12,2015
3 people found
this helpful
As usual the rental team at townends are great! I use them to rent all of my properties. Always good, no problems, smooth process. Thanks, Ricky.H...
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Comment on agent fees
Fee was 6% as usual...
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“As usual a very professional service from the team there. ......”

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Jul 30,2015
Minithumbup
By: 'colin'
Jul 30,2015
2 people found
this helpful
As usual a very professional service from the team there. Found just the right tenant quickly. All aspects of administration dealt with well. Thoroughly recommended...
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“Ms. Armstrong dealt with this matter really sincerely. Because I'm ......”

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Jul 30,2015
Minithumbup
By: 'Tomohiro'
Jul 30,2015
2 people found
this helpful
Ms. Armstrong dealt with this matter really sincerely. Because I'm from Japan, I'm not good at English and I asked her something many time. However, She answered them politely. Thanks to her, I'm spending comfortable life in the new apartment....
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“Excellent customer service from Diane, extensive knowledge of area and ......”

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Jul 24,2015
Minithumbup
By: 'Catherine'
Jul 24,2015
2 people found
this helpful
Excellent customer service from Diane, extensive knowledge of area and the properties available. Found me exactly what I was looking for. Literally couldn't ask for me. Since my rental agreement starting she is still always available and helpful. Keep up the excellent work, credit to ...
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“Both Diana and Biljal were phenomenal. Biljal was able to ......”

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Jul 23,2015
Minithumbup
By: 'Caroline'
Jul 23,2015
2 people found
this helpful
Both Diana and Biljal were phenomenal. Biljal was able to arrange viewings and convenient times, she was welcoming and well-advised, and answered all my questions. Diane was very helpful in the office and explained the necessary forms clearly and concisely. Overall, both of these agents ...
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“Very approachable. Knew the subject well. Was able to articulate ......”

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Jul 22,2015
Minithumbup
By: 'Adi'
Jul 22,2015
2 people found
this helpful
Very approachable. Knew the subject well. Was able to articulate all the pitfalls....
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“Diane is an excellent Estate Agent, her professionalism, responsiveness and ......”

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Jul 18,2015
Minithumbup
By: 'Mrs'
Jul 18,2015
2 people found
this helpful
Diane is an excellent Estate Agent, her professionalism, responsiveness and friendliness made this whole process stress free!! I would highly recommended Townsend because of her great customer service!...
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“I was in search of a 1 bed flat to rent ......”

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Jul 16,2015
Minithumbup
By: 'Sandy'
Jul 16,2015
2 people found
this helpful
I was in search of a 1 bed flat to rent and had tried many different agents who were unprofessional and very unhelpful I then came across Townsend who have acted very professionally and also found me me a flat . They kept me updated through the ...
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“Diane is exceedingly helpful and responsive. She listened to my ......”

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Jul 16,2015
Minithumbup
By: 'Simon'
Jul 16,2015
2 people found
this helpful
Diane is exceedingly helpful and responsive. She listened to my specific and detailed requirements in my first telephone enquiry. Within minutes she sourced a single property that met this brief; and emailed me floorplans and photos as I had requested. Within 48hrs of our discussion ...
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“We had seen a few agents in the area and ......”

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Jul 16,2015
Minithumbup
By: 'Xia'
Jul 16,2015
2 people found
this helpful
We had seen a few agents in the area and decided to go with Townends because Diane's knowledge about the market and her professionalism. The tenants were found within a few days. Other people from Townends have been very helpful too. I would definitely recommend ...
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“I was recommended Townsends by a friend, who had recently ......”

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Jul 14,2015
Minithumbup
By: 'Vonny'
Jul 14,2015
0 people found
this helpful
I was recommended Townsends by a friend, who had recently sold their property through another branch and had a positive experience. My first initial contact was with Shelley and Aeron. Shelley is very friendly, extremely professional and informative of all costs and requirements involved in ...
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Last updated at 2:16 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, Croydon CR0 1LA



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