90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
Property Experts in CroydonOur extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very ...
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Property Experts in Croydon
Our extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.
Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very well connected into London Bridge, Victoria and St. Pancras within just 20 minutes.
Strategically placed between London and Gatwick, Croydon is a large town in the London Borough of Croydon.
It is a popular location for both buyers and tenants alike, offering more space for your money whilst maintaining the close proximity to London. Croydon is currently undergoing major changes making it an exciting place for potential buyers, tenants and investors.
Our extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.
Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very well connected into London Bridge, Victoria and St. Pancras within just 20 minutes.
Strategically placed between London and Gatwick, Croydon is a large town in the London Borough of Croydon.
It is a popular location for both buyers and tenants alike, offering more space for your money whilst maintaining the close proximity to London. Croydon is currently undergoing major changes making it an exciting place for potential buyers, tenants and investors.
Latest Reviews
16th Nov 2020
reviewed by 'Roberts'
27th Nov 2018
reviewed by 'Annoyed'
5th May 2017
reviewed by 'Mr'
28th Mar 2017
reviewed by 'Fred'
1st Dec 2016
reviewed by 'Freddie'
Opening Hours
Address
Stirling Ackroyd
3 George Street
Croydon
Surrey
CR0 1LA
020 3911 1648
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 90% | 100% | £134,100 | £485,000 |
| Lettings | 97% | 95% | £750 | £1,900 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 109 | 0 | 75 | 8 | 38 | 0 | 21 | 1 | 7 | 5 |
Areas covered
- CR0
- Central Croydon and the surrounding areas
- CR2
- CR3
- CR6
- CR8
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Overall
Latest Properties
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Jun 17,2016
Jun 17,2016
0
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In finding another 'best-fit' tenant for my flat, TOWNENDS' service was once again very good indeed and, with excellent DIANE ARMSTRONG's patience and continuous assistance, I received a truly personal 'bespoke' service: I never once felt like 'just another Landlord'! Her professionalism and resourcefulness stretched ...
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Comment on agent fees
Very fair and competitive fees!
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May 03,2016
May 03,2016
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Purchased an investment flat via Townends and helped us to get everything sorted in a short period of time. Communication was good with quick responses to queries....
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Apr 28,2016
Apr 28,2016
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Diane was very helpful in finding a suitable tenant for me. She listened to my requirements and ensured the tenant who she recommended met all my requirements. She was diligent, thorough and professional in her conduct and all our interactions. She always made time to ...
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Comment on agent fees
fees were good.
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Apr 27,2016
Apr 27,2016
3
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Mohammed was very helpful, got back to us very quickly and always there to help or to answer our questions. Many thanks....
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Apr 25,2016
Apr 25,2016
3
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this helpful
Rhiana was very professional and friendly. She helped me throughout the process to alleviate most of the stress of buying. She rightly pointed me towards very competent financial advisor and lawyer who offered appealing mortgage rates and facilitated legal dialogue. I would strongly recommend Rhiana ...
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Apr 24,2016
Apr 24,2016
3
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Very professional.dedicated and helped me throughout to look for best suitable property.highly recommend townends and thankyou to whole team once again...
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Apr 20,2016
Apr 20,2016
2
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I have contacted Diane over several years to check in on the house market sales and rental prices whilst waiting for the appropriate time to develop nine flats. Even though there was no direct business for her she was so helpful and supportive in sharing ...
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Apr 18,2016
Apr 18,2016
1
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This lady has been extremely helpful with her service and advice .
A lovely lady who not matter how many times I rang was helpful in regards to my rental property .
Excellent service...
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Apr 13,2016
Apr 13,2016
2
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Diane has been very professional and clear in what was necessary in letting a property and what was involved in the behind the scenes. she has been relatively easy to reach and available about any problems i had and passed me to the appropriate person ...
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Comment on agent fees
reasonable
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Apr 13,2016
Apr 13,2016
3
people found
this helpful
this helpful
We were delighted by the efficient and enthusiastic help - from our first meeting to the successful letting of our property....
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Apr 11,2016
Apr 11,2016
4
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this helpful
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Mohammed is really professional and helpfull. Stayed in contact with me throughout the offer process and explained anything i didnt understand. Always returned my phone calls or got back to me on any messages i left him on the same day....
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Comment on agent fees
Good
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Apr 11,2016
Apr 11,2016
2
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Diane arrived promptly; the information she gave me regarding the options offered was clear; she responded to e-mails and queries promptly; a tenant was found very quickly and I was kept informed of progress. When Diane was unavailable her deputy was able to assist and ...
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Comment on agent fees
Although I only have one other agency to make a comparison with, I think their fees are reasonable. I knew exactly what each payment covered and I had options to accept or decline. I was also pleased that their percentage was taken from the rent monthly not for the whole year at the beginning of the tenancy. If I didn't get paid, they didn't get paid.
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Apr 11,2016
Apr 11,2016
2
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He was very friendly and professional with his dealings with me. He kept me up to date with my property status. Excellent customer service....
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Comment on agent fees
Good
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Yes
Apr 11,2016
Apr 11,2016
2
people found
this helpful
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Well, what can I say devoted, clear, understanding, professional, drive, on it, helpfull
These are some of the words that come to mind when I think of the expericence I have had over many years before my project started and when it was finished. A ...
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Comment on agent fees
Fees were good ,
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Apr 07,2016
Apr 07,2016
4
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Great professional with lot of knowledge, patience to help you find the best suited house . He ensured that whole process is completed smoothly with regular updates .
Big thanks to Mohammed....
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Comment on agent fees
Good
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Yes
Apr 06,2016
Apr 06,2016
0
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Shelley was very helpfull and extremely professional.Very polite and friendly.She was exceptionally attentive throughout process from finding the buyer to chasing the solicitors. I believe she is a true asset to the agency! It was a great time dealing with her.Thank you ...
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Comment on agent fees
Fees are always high but affordable..
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Apr 06,2016
Apr 06,2016
3
people found
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Would like to thank mo for all his hard work with helping me with my flat hunt. And then all the help when we got it he was always there when I needed help no mater what time off day. He is a Credit to ...
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Comment on agent fees
Very goid
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Mar 31,2016
Mar 31,2016
0
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I used Townends for my flat rental management company and recommend Shelley and her colleagues for a reliable service.
On deciding to sell the property I also used their services and was impressed by how quick it was sold and brought to completion date with ...
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Comment on agent fees
reasonable agents fee's considering how prices are going up all the time.
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Mar 29,2016
Mar 29,2016
0
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Great experience buying from Townends. Shelley and the team were very helpful with a slightly difficult purchase, responding very promptly to any queries we had. Would recommend Townends to anyone....
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Mar 29,2016
Mar 29,2016
0
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Please save yourself stress and money by avoiding this estate agent - The Croydon bunch are OK - the Head office (the people who you talk to after signing) are rubbish.
Having signed my contract in November - Townends have gone from a good estate ...
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Comment on agent fees
Shocking - charging ‚£250 for adding a name to a contract
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“Very proactive in selecting prospective properties that matched my specifications, ......”
Mar 15,2016
Mar 15,2016
0
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Very proactive in selecting prospective properties that matched my specifications, arranging viewings and answering general queries. Made the process of finding property as smooth as these can be...
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Comment on agent fees
Standard
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Feb 23,2016
Feb 23,2016
0
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Having arrange to meet with Diane to view a property, she arrived very promptly. Diane was very professional in her approach, was knowledgeable about the property and very helpful. She responds very quickly to emails, telephone calls and returns calls if she is unavailable at ...
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Comment on agent fees
I feel the fees are excessive but I presume they are in line with local competitors.
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Feb 19,2016
Feb 19,2016
0
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Smooth process and courteous service from Shelley and her Sales team from offer to exchange. Diane and her Lettings team also very helpful indeed and sourced a suitable tenant very quickly, in addition to providing a fully managed service at very reasonable fees.
Michelle also ...
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Comment on agent fees
Lettings fees very reasonable (I have not sold a property with them so cannot comment on Sales fees)
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Feb 19,2016
Feb 19,2016
0
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Absolutely exceptional service from Shelley and her team.
She pushed through a tough sale, and got it to happen. Cannot recommend Townends enough. I have already given Shelley my next property to sell for me, even though it is probably just outside her catchment area....
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Comment on agent fees
Good price too.
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Feb 19,2016
Feb 19,2016
1
people found
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Townends assisted me in letting my property. I took the managed service option and have been extremely happy with the quick, professional and helpful service and staff. Diane Armstrong is my contact and she has helped me through the entire process....
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Comment on agent fees
Good
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Feb 18,2016
Feb 18,2016
1
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Townends has been very helpful throughout the rental process (I am the first-time landlord) and has made it very easy for me. Lots of advice and useful information. The whole process was straightforward with great customer service. Nothing was too much to ask for. Highly ...
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Comment on agent fees
Very good
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Feb 14,2016
Feb 14,2016
1
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Carlingold Ltd
Diane has rented my properties for the past 4 years, very professional, nothing too much trouble for her...
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Comment on agent fees
very reasonable
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Feb 13,2016
Feb 13,2016
1
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Diane has provided us with a very prompt and professional service. We are very grateful to Diane as an agent and strongly recommend Townends!!...
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Feb 12,2016
Feb 12,2016
1
people found
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Diane and Katrina not only let my flat within 3 days but also successfully moved the new family in - within the 3 days!
Very fast service and very efficient....
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Comment on agent fees
Reasonable
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Feb 07,2016
Feb 07,2016
1
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My overall experience with the agent was excellent. Bijal Patel was the viewing person who showed us the apartments with all Patience. She answered most of our questions and honest about everything. She gave her advise also on certain aspects of renting. She never forced ...
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Comment on agent fees
I think fees is bit high as compared to other agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
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Last updated at 2:16 PM 21/11/2017 by allAgents
Best Letting Agent in CR0 
