Stirling Ackroyd
Croydon, CR0
4.7/5, 264 reviews
95% recommended
90% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
95% lettings fee satisfaction
Property Experts in CroydonOur extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very ... show more Property Experts in Croydon
Our extensive knowledge of both the Croydon property market and local area positions us to help you with your property buying, selling, renting or letting needs.

Stirling Ackroyd estate agents Croydon is located on George Road – Croydon. Situated in the southernmost borough of London, Croydon is very well connected into London Bridge, Victoria and St. Pancras within just 20 minutes.

Strategically placed between London and Gatwick, Croydon is a large town in the London Borough of Croydon.

It is a popular location for both buyers and tenants alike, offering more space for your money whilst maintaining the close proximity to London. Croydon is currently undergoing major changes making it an exciting place for potential buyers, tenants and investors.

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Latest Reviews

View all Reviews 264
16th Nov 2020
reviewed by 'Roberts'
“Avoid at all cost. They leased me a property that wasn't cleaned at all, with dirt and disgusting mould like ......”
27th Nov 2018
reviewed by 'Annoyed'
“Can't get any help working with them. They don't do basic stuff, like supplying inventory list, but in the end ......”
5th May 2017
reviewed by 'Mr'
“I approached Diane to find me a tenant for my flat in The Exchange, Croydon. Within a short period they ......”
28th Mar 2017
reviewed by 'Fred'
“Thank you Mo for supporting us and not letting us down during our property search. You were patient and worked ......”
2nd Dec 2016
reviewed by 'Isis'
“Mohammed does understand that tenant and landlord needs are different and he knows how to conduct this relationship to a ......”
1st Dec 2016
reviewed by 'Freddie'
“From the moment I walked in I knew that Diane and Colin would be the ones to find us the ......”
Opening Hours
  • Monday: 08:45 - 18:00
  • Tuesday: 08:45 - 18:00
  • Wednesday: 08:45 - 18:00
  • Thursday: 08:45 - 18:00
  • Friday: 08:45 - 17:00
  • Saturday: 10:00 - 16:00
  • Sunday: Closed
Address

Stirling Ackroyd
3 George Street
Croydon
Surrey
CR0 1LA
020 3911 1648

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 90% 100% £134,100 £485,000
Lettings 97% 95% £750 £1,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
109 0 75 8 38 0 21 1 7 5
Areas covered
  • CR0
  • Central Croydon and the surrounding areas
  • CR2
  • CR3
  • CR6
  • CR8
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
ARLA TPOS Sales TPOS Lettings TPOS My deposits scheme
Rankings
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“In finding another 'best-fit' tenant for my flat, TOWNENDS' service ......”

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Jun 17,2016
Minithumbup
By: 'S.'
Jun 17,2016
0 people found
this helpful
In finding another 'best-fit' tenant for my flat, TOWNENDS' service was once again very good indeed and, with excellent DIANE ARMSTRONG's patience and continuous assistance, I received a truly personal 'bespoke' service: I never once felt like 'just another Landlord'! Her professionalism and resourcefulness stretched ...
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Comment on agent fees
Very fair and competitive fees!
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“Purchased an investment flat via Townends and helped us to ......”

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May 03,2016
Minithumbup
By: 'Max'
May 03,2016
0 people found
this helpful
Purchased an investment flat via Townends and helped us to get everything sorted in a short period of time. Communication was good with quick responses to queries....
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“Diane was very helpful in finding a suitable tenant for ......”

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Apr 28,2016
Minithumbup
By: 'IAN'
Apr 28,2016
0 people found
this helpful
Diane was very helpful in finding a suitable tenant for me. She listened to my requirements and ensured the tenant who she recommended met all my requirements. She was diligent, thorough and professional in her conduct and all our interactions. She always made time to ...
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Comment on agent fees
fees were good.
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“Mohammed was very helpful, got back to us very quickly ......”

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Apr 27,2016
Minithumbup
By: 'Alex'
Apr 27,2016
3 people found
this helpful
Mohammed was very helpful, got back to us very quickly and always there to help or to answer our questions. Many thanks....
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“Rhiana was very professional and friendly. She helped me throughout ......”

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Apr 25,2016
Minithumbup
By: 'Freddy'
Apr 25,2016
3 people found
this helpful
Rhiana was very professional and friendly. She helped me throughout the process to alleviate most of the stress of buying. She rightly pointed me towards very competent financial advisor and lawyer who offered appealing mortgage rates and facilitated legal dialogue. I would strongly recommend Rhiana ...
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“Very professional.dedicated and helped me throughout to look for ......”

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Apr 24,2016
Minithumbup
By: 'Farhan'
Apr 24,2016
3 people found
this helpful
Very professional.dedicated and helped me throughout to look for best suitable property.highly recommend townends and thankyou to whole team once again...
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“I have contacted Diane over several years to check in ......”

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Apr 20,2016
Minithumbup
By: 'Paul'
Apr 20,2016
2 people found
this helpful
I have contacted Diane over several years to check in on the house market sales and rental prices whilst waiting for the appropriate time to develop nine flats. Even though there was no direct business for her she was so helpful and supportive in sharing ...
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“This lady has been extremely helpful with her service and ......”

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Apr 18,2016
Minithumbup
By: 'GRoche'
Apr 18,2016
1 people found
this helpful
This lady has been extremely helpful with her service and advice . A lovely lady who not matter how many times I rang was helpful in regards to my rental property . Excellent service...
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“Diane has been very professional and clear in what was ......”

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Apr 13,2016
Minithumbup
By: 'professional'
Apr 13,2016
2 people found
this helpful
Diane has been very professional and clear in what was necessary in letting a property and what was involved in the behind the scenes. she has been relatively easy to reach and available about any problems i had and passed me to the appropriate person ...
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Comment on agent fees
reasonable
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“We were delighted by the efficient and enthusiastic help - ......”

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Apr 13,2016
Minithumbup
By: 'Jon'
Apr 13,2016
3 people found
this helpful
We were delighted by the efficient and enthusiastic help - from our first meeting to the successful letting of our property....
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“Mohammed is really professional and helpfull. Stayed in contact with ......”

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Apr 11,2016
Minithumbup
By: 'lawrence'
Apr 11,2016
4 people found
this helpful
Mohammed is really professional and helpfull. Stayed in contact with me throughout the offer process and explained anything i didnt understand. Always returned my phone calls or got back to me on any messages i left him on the same day....
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Comment on agent fees
Good
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“Diane arrived promptly; the information she gave me regarding the ......”

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Apr 11,2016
Minithumbup
By: 'Pauline'
Apr 11,2016
2 people found
this helpful
Diane arrived promptly; the information she gave me regarding the options offered was clear; she responded to e-mails and queries promptly; a tenant was found very quickly and I was kept informed of progress. When Diane was unavailable her deputy was able to assist and ...
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Comment on agent fees
Although I only have one other agency to make a comparison with, I think their fees are reasonable. I knew exactly what each payment covered and I had options to accept or decline. I was also pleased that their percentage was taken from the rent monthly not for the whole year at the beginning of the tenancy. If I didn't get paid, they didn't get paid.
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“He was very friendly and professional with his dealings with ......”

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Apr 11,2016
Minithumbup
By: 'Ehigie'
Apr 11,2016
2 people found
this helpful
He was very friendly and professional with his dealings with me. He kept me up to date with my property status. Excellent customer service....
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Comment on agent fees
Good
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“Well, what can I say devoted, clear, understanding, professional, drive, ......”

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Apr 11,2016
Minithumbup
By: 'Andrea'
Apr 11,2016
2 people found
this helpful
Well, what can I say devoted, clear, understanding, professional, drive, on it, helpfull These are some of the words that come to mind when I think of the expericence I have had over many years before my project started and when it was finished. A ...
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Comment on agent fees
Fees were good ,
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“Great professional with lot of knowledge, patience to help you ......”

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Apr 07,2016
Minithumbup
By: 'Sameer'
Apr 07,2016
4 people found
this helpful
Great professional with lot of knowledge, patience to help you find the best suited house . He ensured that whole process is completed smoothly with regular updates . Big thanks to Mohammed....
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Comment on agent fees
Good
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“Shelley was very helpfull and extremely professional.Very polite and ......”

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Apr 06,2016
Minithumbup
By: 'Peter'
Apr 06,2016
0 people found
this helpful
Shelley was very helpfull and extremely professional.Very polite and friendly.She was exceptionally attentive throughout process from finding the buyer to chasing the solicitors. I believe she is a true asset to the agency! It was a great time dealing with her.Thank you ...
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Comment on agent fees
Fees are always high but affordable..
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“Would like to thank mo for all his hard work ......”

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Apr 06,2016
Minithumbup
By: 'Kerry'
Apr 06,2016
3 people found
this helpful
Would like to thank mo for all his hard work with helping me with my flat hunt. And then all the help when we got it he was always there when I needed help no mater what time off day. He is a Credit to ...
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Comment on agent fees
Very goid
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“I used Townends for my flat rental management company and ......”

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Mar 31,2016
Minithumbup
By: 'Gerry'
Mar 31,2016
0 people found
this helpful
I used Townends for my flat rental management company and recommend Shelley and her colleagues for a reliable service. On deciding to sell the property I also used their services and was impressed by how quick it was sold and brought to completion date with ...
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Comment on agent fees
reasonable agents fee's considering how prices are going up all the time.
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“Great experience buying from Townends. Shelley and the team were ......”

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Mar 29,2016
Minithumbup
By: 'MS'
Mar 29,2016
0 people found
this helpful
Great experience buying from Townends. Shelley and the team were very helpful with a slightly difficult purchase, responding very promptly to any queries we had. Would recommend Townends to anyone....
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“Please save yourself stress and money by avoiding this estate ......”

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Mar 29,2016
Minithumbdown
By: 'anonymous'
Mar 29,2016
0 people found
this helpful
Please save yourself stress and money by avoiding this estate agent - The Croydon bunch are OK - the Head office (the people who you talk to after signing) are rubbish. Having signed my contract in November - Townends have gone from a good estate ...
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Comment on agent fees
Shocking - charging ‚£250 for adding a name to a contract
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“Very proactive in selecting prospective properties that matched my specifications, ......”

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Mar 15,2016
Minithumbup
By: 'E'
Mar 15,2016
0 people found
this helpful
Very proactive in selecting prospective properties that matched my specifications, arranging viewings and answering general queries. Made the process of finding property as smooth as these can be...
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Comment on agent fees
Standard
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“Having arrange to meet with Diane to view a property, ......”

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Feb 23,2016
Minithumbup
By: 'Janet'
Feb 23,2016
0 people found
this helpful
Having arrange to meet with Diane to view a property, she arrived very promptly. Diane was very professional in her approach, was knowledgeable about the property and very helpful. She responds very quickly to emails, telephone calls and returns calls if she is unavailable at ...
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Comment on agent fees
I feel the fees are excessive but I presume they are in line with local competitors.
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“Smooth process and courteous service from Shelley and her Sales ......”

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Feb 19,2016
Minithumbup
By: 'Michael'
Feb 19,2016
0 people found
this helpful
Smooth process and courteous service from Shelley and her Sales team from offer to exchange. Diane and her Lettings team also very helpful indeed and sourced a suitable tenant very quickly, in addition to providing a fully managed service at very reasonable fees. Michelle also ...
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Comment on agent fees
Lettings fees very reasonable (I have not sold a property with them so cannot comment on Sales fees)
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“Absolutely exceptional service from Shelley and her team.She pushed ......”

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Feb 19,2016
Minithumbup
By: 'Private'
Feb 19,2016
0 people found
this helpful
Absolutely exceptional service from Shelley and her team. She pushed through a tough sale, and got it to happen. Cannot recommend Townends enough. I have already given Shelley my next property to sell for me, even though it is probably just outside her catchment area....
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Comment on agent fees
Good price too.
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“Townends assisted me in letting my property. I took the ......”

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Feb 19,2016
Minithumbup
By: 'James'
Feb 19,2016
1 people found
this helpful
Townends assisted me in letting my property. I took the managed service option and have been extremely happy with the quick, professional and helpful service and staff. Diane Armstrong is my contact and she has helped me through the entire process....
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Comment on agent fees
Good
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“Townends has been very helpful throughout the rental process (I ......”

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Feb 18,2016
Minithumbup
By: 'Yada'
Feb 18,2016
1 people found
this helpful
Townends has been very helpful throughout the rental process (I am the first-time landlord) and has made it very easy for me. Lots of advice and useful information. The whole process was straightforward with great customer service. Nothing was too much to ask for. Highly ...
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Comment on agent fees
Very good
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“Carlingold LtdDiane has rented my properties for the past 4 years, ......”

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Feb 14,2016
Minithumbup
By: 'Carlingold'
Feb 14,2016
1 people found
this helpful
Carlingold Ltd Diane has rented my properties for the past 4 years, very professional, nothing too much trouble for her...
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Comment on agent fees
very reasonable
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“Diane has provided us with a very prompt and professional ......”

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Feb 13,2016
Minithumbup
By: 'Karolina'
Feb 13,2016
1 people found
this helpful
Diane has provided us with a very prompt and professional service. We are very grateful to Diane as an agent and strongly recommend Townends!!...
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“Diane and Katrina not only let my flat within 3 days ......”

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Feb 12,2016
Minithumbup
By: 'AW'
Feb 12,2016
1 people found
this helpful
Diane and Katrina not only let my flat within 3 days but also successfully moved the new family in - within the 3 days! Very fast service and very efficient....
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Comment on agent fees
Reasonable
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“My overall experience with the agent was excellent. Bijal Patel ......”

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Feb 07,2016
Minithumbup
By: 'Ankush'
Feb 07,2016
1 people found
this helpful
My overall experience with the agent was excellent. Bijal Patel was the viewing person who showed us the apartments with all Patience. She answered most of our questions and honest about everything. She gave her advise also on certain aspects of renting. She never forced ...
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Comment on agent fees
I think fees is bit high as compared to other agents.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 2:16 PM 21/11/2017 by allAgents

Awards won by Stirling Ackroyd, Croydon CR0 1LA



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