Stirling Ackroyd
Brixton, London, SW2
4.5/5, 344 reviews
91% recommended
100% sales valuation accuracy
84% sales fee satisfaction
Property Experts in BrixtonBrixton is situated in zone 2 just south of the city and conveniently located at the end of the Victoria line. Growing in popularity, Brixton is fast becoming a go-to-haunt for foodies, clubbers, artists, and rockers alike. This cultural hotspot is filled with an overwhelming sense of community ... show more Property Experts in Brixton
Brixton is situated in zone 2 just south of the city and conveniently located at the end of the Victoria line. Growing in popularity, Brixton is fast becoming a go-to-haunt for foodies, clubbers, artists, and rockers alike. This cultural hotspot is filled with an overwhelming sense of community which is no more evident in Brixton Village and the surrounding area.

Brixton boasts stunning Georgian and Victorian terraced homes as well as modern flats and houses providing an eclectic mix of living options. The ongoing developments and its array of shops and restaurants nestle perfectly alongside the well-known music venues of the 02 Academy Brixton, and Hootananny.

Here at Stirling Ackroyd, we are proud to be part of the area with our sales and lettings teams being at the heart of this thriving community. We have been providing guidance, and advice of both the Brixton property market and local area for many years and our proud of the expert advice we provide.

We are ideally positioned to help you with your property buying, selling, renting, or letting needs in Brixton, Clapham, Stockwell and Tulse Hill. Get in touch with the team who will be more than happy to assist with your enquiry.

Opening Hours
Address

Stirling Ackroyd
91 Acre Lane
London
Greater London
SW2 5TU
020 7326 7450

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 84% £22,000 £855,050
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
87 5 175 18 20 0 17 3 14 5
Areas covered
  • SW2
  • SE17 SE15 SE24
  • SW4
  • SE27 SE22 SE21 SE27
  • SW11
  • Brixton, Clapham, Stockwell
  • SW8
  • SW9
  • SW16
  • SW12
  • SW18
  • SW17
  • SE11
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
NAEA ARLA TPOS Sales TPOS Lettings DPS SAGEagent
Latest Properties

“Beresford were ok, but nothing special. After show interest in ......”

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Nov 07,2014
Minithumbup
By: 'Aaron,'
Nov 07,2014
0 people found
this helpful
Beresford were ok, but nothing special. After show interest in the property, my bid was not not accepted (completely understandable). However when the property came back onto the market, I was not informed, and only came by it by chance. The support from having my ...
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Comment on agent fees
I received very little service from the agent, and there was a strong sense there greatest incentive was to sell the property at as high a price as possible.
Was this helpful? Yes
By: Craig Wildy
Nov 07, 2014
View all comments (1)
Dear Aaron, The first point that I would like to make clear to anyone reading your review is that you were the buyer of the property, not the seller, so your comment that “hard to know what I actually got for what I paid” is a little misleading as you did not pay us anything for our service. Our fees are paid for by the seller of the property, who would I am sure be very pleased to hear that “there was a strong sense their greatest incentive was to sell the property at as hig ...

“Karl is a pleasure to work. He is a diligent ......”

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Oct 24,2014
Minithumbup
By: 'Jack'
Oct 24,2014
0 people found
this helpful
Karl is a pleasure to work. He is a diligent individual and his attention to detail is second to none. Karl is both energetic and positive, and I would highlight customer service as one of his strong points. He is extremely switched on and very ...
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“i have used Beresfords to rent 2 different properties , each time ......”

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Oct 08,2014
Minithumbup
By: 'andrew'
Oct 08,2014
1 people found
this helpful
i have used Beresfords to rent 2 different properties , each time the properties were let very quickly , all my dealings with the team at Brixton have been handled quickly , efficiently and in a friendly manner . As a landlord i would definitely recommend using them ....
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“Distinctly average agent taking into consideration the messed up nature ......”

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Oct 01,2014
Minithumbdown
Iain
By: 'Katie'
Oct 01,2014
1 people found
this helpful
Distinctly average agent taking into consideration the messed up nature of the London rental market. Their fees are extortionate - £100 tenancy set up fee PLUS £150 application fee per tenant plus £50 referencing fee per tenant: £250 per tenant based on two sharing. For us that included zero ...
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Comment on agent fees
Have commented on the fees above. Total rip off for no discernible service.
Was this helpful? Yes
By: Craig
Oct 01, 2014
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Dear Katie, Please can you advise which property you were renting from us so that I can investigate your comments and reply to you personally. Kind Regards Craig ...

“I have the highest possible praise for the way everyone ......”

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Sep 30,2014
Minithumbup
By: 'Mr'
Sep 30,2014
0 people found
this helpful
I have the highest possible praise for the way everyone in this friendly, professional and efficient office conducts their business. I have used them several times for various properties and they tick all the boxes. 1) They acheived the rent I was looking for. 2) They made ...
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“I have used Beresford to let several properties. All the ......”

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Sep 25,2014
Minithumbup
By: 'click'
Sep 25,2014
1 people found
this helpful
I have used Beresford to let several properties. All the staff are friendly keen helpful and professional since using them i have not used any other agent and i will continue to use them as long as the service is excellent. They listen to what ...
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Comment on agent fees
Very cost efficient i felt i got great value for money
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“Karl has been a fantastic help from the start!Bear ......”

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Sep 23,2014
Minithumbup
By: 'Kathleen'
Sep 23,2014
0 people found
this helpful
Karl has been a fantastic help from the start! Bear in mind he had a very complicated job of managing both our needs and the landlady's, he remained professional and patient throughout the last 12 months. He was given a very difficult task of a flat ...
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“Beresford were professional, quick and found us tenants in no ......”

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Sep 23,2014
Minithumbup
By: 'Emma'
Sep 23,2014
1 people found
this helpful
Beresford were professional, quick and found us tenants in no time. They were extremely patient throughout the delayed process and always checked in regularly. Also really helpful when it came to providing advice and help on various matters such as suppliers and furniture. We have ...
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Comment on agent fees
Again, we were very happy with this. They valued the property at a high price, but at a price we firmly believed it was worth. The proof was in the pudding, because it literally flew off of the shelf and the price wasn't negotiated on.
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“Overall we got a tenant in for a reasonable rent ......”

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Sep 17,2014
Minithumbup
By: 'Robinson'
Sep 17,2014
0 people found
this helpful
Overall we got a tenant in for a reasonable rent and on time so pleased with the result. The process was a not a good as last time we used Beresford. We lost communication and were passed between different staff a few times due to ...
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Was this helpful? Yes
By: Craig
Oct 01, 2014
View all comments (1)
Dear Tim, Thank you for your comments and thank you for using us to let your property again this year. I’m really sorry to hear that your experience this year wasn’t as good as when we let your property for you last year, but glad that we managed to secure a strong rent and without any void period. As a company we have continued to grow which has led us employing a larger team than we had a year ago, which is why you may have spoken to more than one person during the process â� ...

“Recived 2 bids 24 hours after putting the property on the market.......”

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Sep 14,2014
Minithumbup
By: 'PE'
Sep 14,2014
1 people found
this helpful
Recived 2 bids 24 hours after putting the property on the market. The hole process was very easy and hassle free....
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“As a solicitor it is so important to be dealing ......”

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Sep 02,2014
Minithumbup
By: 'Sandy'
Sep 02,2014
0 people found
this helpful
As a solicitor it is so important to be dealing with an agent who is actually proactive in bringing the matter to a successful conclusion. That is precisely what Shirley did....
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“I used Beresford Residential to find a tenant for a ......”

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Aug 26,2014
Minithumbup
Ryan
By: 'Sue'
Aug 26,2014
0 people found
this helpful
I used Beresford Residential to find a tenant for a one bed flat, they were extremely effient and very professional. They found suitable tenants within a week. I was so pleased with them that I asked them to find tenants for another buy to let ...
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“I recently sold my property through Beresford, having used their ......”

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Aug 20,2014
Minithumbup
By: 'SM'
Aug 20,2014
1 people found
this helpful
I recently sold my property through Beresford, having used their services as letting agents for a few years. Highly recommend the company....
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“I was impressed with Beresford right from the start. Adam's ......”

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Jul 28,2014
Minithumbup
By: 'Sabina'
Jul 28,2014
2 people found
this helpful
I was impressed with Beresford right from the start. Adam's approach to getting my business was refreshingly unlike your typical estate agent. He was very unsales-y and spoke to me like a normal person and gave me a very realistic valuation. He was pleasant to ...
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By: Craig
Jul 29, 2014
View all comments (1)
Dear Sabina, Thank you very much for your kind review. It's great to hear feedback from happy customers. We work realy hard to deliver a first class marketing campaign, and clearly with your property it resulted in a fantastic result. I will also pass on your feedback to Shirley as I know that she will be really pleased to hear that you valued her involvement during the conveyancing period. Thank you again for using Beresford Residential to sell your property and we wish you all the best in ...

“I chose Beresford as they came across and profession and ......”

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Jul 24,2014
Minithumbdown
By: 'Annoyed'
Jul 24,2014
0 people found
this helpful
I chose Beresford as they came across and profession and straightforward on the first meeting. They then proceeded to mess up what should have been a simple process. Firstly, they told the tenants a move in date without agreeing it with me. Even though I ...
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What agent could do to change your mind?
Gave a discount that was in line with the inconvenience caused and had a more thorough process which would have prevented the mistakes from happening.
Attached Filesnbsp;
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By: Craig
Jul 24, 2014
View all comments (1)
Dear Roshinee, I'm glad that we came across professional and straightforward on the first meeting, but very disappointed to hear if you feel that from that point on there were complications with the process. I am also happy that we managed to find tenants for you at the full asking price and on the first day of marketing, to minimise the costs to you of having a vacant property. Prior to putting forward an offer to a landlord we ask all potential tenants to fill out a detailed form that h ...

“Fantastic service, made a huge difference to communicate regularly with ......”

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Jul 18,2014
Minithumbup
By: 'Darren'
Jul 18,2014
0 people found
this helpful
Fantastic service, made a huge difference to communicate regularly with Shirley. She was always very professional, pleasant and reliable with guiding us through the sale and took much of the stress out of the process. I will always highly recommend, 5 star service !!...
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“Karl is a very helpful and responsive contact at Beresford. ......”

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Jul 18,2014
Minithumbup
By: 'Brixton'
Jul 18,2014
0 people found
this helpful
Karl is a very helpful and responsive contact at Beresford. He has made the effort to forge a good relationship with me and understand the characteristics and history of the property, so that issues can be resolved quickly. On several occasions Karl has really over-delivered ...
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“Good service from polite and efficient professionals. Timely and informed ......”

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Jul 17,2014
Minithumbup
By: 'Kate'
Jul 17,2014
0 people found
this helpful
Good service from polite and efficient professionals. Timely and informed advice - to be recommended for landlords in the South London area....
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“From start to end the sale was handled in a ......”

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Jul 15,2014
Minithumbup
By: 'VickyL'
Jul 15,2014
1 people found
this helpful
From start to end the sale was handled in a friendly and professional manner. I've bought and sold numerous properties and never dealt with such a good team....
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By: Craig
Jul 17, 2014
View all comments (1)
Dear Vicky, Thank you for your kind review and we're realy pleased that you found us to deliver on our 5-star customer service promise. Best regards Craig ...

“A number of positive aspects of my experience with Joe ......”

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Jul 10,2014
Minithumbup
By: 'Ben'
Jul 10,2014
0 people found
this helpful
A number of positive aspects of my experience with Joe at Beresford Residential: 1. Careful and considerate efforts to mediate between a demanding vendor and my solicitor and myself when the sale was unexpectedly delayed 2. Quick and hassle free facilitation of additional viewings including on day ...
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“We paid the holding deposit for the property and put ......”

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Jul 07,2014
Minithumbdown
By: 'Anon'
Jul 07,2014
1 people found
this helpful
We paid the holding deposit for the property and put an offer in. This was then accepted by the landlord and we were advised that we would be sent the relevant forms to complete for referencing purposes. The forms were completed online and sent to ...
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What agent could do to change your mind?
We were told the offer was accepted and then told it was not a few hours later, very disappointing.
Attached Filesnbsp;
Comment on agent fees
Fees were the same as all London agency fees. Far too high!
Was this helpful? Yes
By: Craig
Jul 17, 2014
View all comments (3)
Dear Millie (MS), It's disappointing to see you post this message claiming to be an unrelated party, as you are part of the same group of tenants as the original poster. We repay all holding deposits where applicable within 5 working days, as explained on our application form, and this is what happened in your case. It's a real shame when this forum is used dishonestly, and although we appreciate that you lost out on a property that you really wanted, I feel that posting reviews such as this ...

“The sales team were responsive and helpful without overselling the ......”

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Jul 02,2014
Minithumbup
By: 'Peter'
Jul 02,2014
0 people found
this helpful
The sales team were responsive and helpful without overselling the property. The key member of staff was Shirley who managed the process from agreed offer to completion. She is very well trained highly efficient patient and is an outstanding part of the service....
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“We had a long and protracted purchase of a property ......”

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Jul 01,2014
Minithumbup
By: 'OCSL'
Jul 01,2014
0 people found
this helpful
We had a long and protracted purchase of a property and throughout the purchase the dedicated sales progressor was invaluable. Through the hard work and dedication of the sales progressor we were eventually able to purchase our property....
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“From the point of sale being agreed through to completion ......”

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Jun 03,2014
Minithumbup
By: 'Matt'
Jun 03,2014
0 people found
this helpful
From the point of sale being agreed through to completion there was a fantastic service and support provided by Beresford....
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“The service was ok, as was the timeliness of information.......”

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Jun 03,2014
Minithumbdown
By: 'Rob'
Jun 03,2014
0 people found
this helpful
The service was ok, as was the timeliness of information. My biggest issue was the accuracy of information: 1. When we looked round the property we were informed that it was "chain free". When I queried this I was told that Beresford Residential have a clause ...
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By: Craig
Jun 04, 2014
View all comments (1)
Dear Rob, I have looked into this matter following your comments and I do understand that you were quoted incorrect information in respect of the service charges and in regards to the 'chain-free' aspect of the sale. You are correct in that we rely on information provided by the vendor (e.g. in respect of service charges), and in this case we were given the wrong information by the vendor. We do always endeavour to verify any information provided to us, but often it is not always possible to ...

“Beresfords provided me with a prompt and courteous service and ......”

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Jun 02,2014
Minithumbup
By: 'Dover'
Jun 02,2014
0 people found
this helpful
Beresfords provided me with a prompt and courteous service and follow up together with market appraisal and advice resulting in a successful letting of the property. Tenants were referenced and I was able to meet them in the office before they took possession. My calls ...
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“Both Iain as a lettings agent, and Karl as a ......”

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May 26,2014
Minithumbup
Iain
By: 'Shaun'
May 26,2014
1 people found
this helpful
Both Iain as a lettings agent, and Karl as a property manager have been fantastic from start to finish. As an overseas landlord letting my property out for the first time, I was naturally quite nervous. I was severely let down by Bushells (another agent ...
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By: Craig
May 26, 2014
View all comments (1)
Dear Shaun, Thank you very much for your kind review - we're thrilled that you were so pleased with the service that you received from us. Kind Regards Craig ...

“very pleased with the whole end to end service! bought ......”

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May 21,2014
Minithumbup
By: 'Hanna'
May 21,2014
0 people found
this helpful
very pleased with the whole end to end service! bought the property from beresford and subsequently let it out through them also. very nice company!...
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“Joe managed to find tenants in ample time meaning I ......”

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May 13,2014
Minithumbup
By: 'Sam'
May 13,2014
0 people found
this helpful
Joe managed to find tenants in ample time meaning I avoided any void periods. The quality of the service he provided was second to none and any obstacles were solved quickly and efficiently. This meant I experienced no hassle which is exactly want you want ...
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“This is the third time I have used Beresfords and ......”

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May 07,2014
Minithumbup
By: 'Sara'
May 07,2014
0 people found
this helpful
This is the third time I have used Beresfords and they have been their usual excellent selves. Prompt contact and replies when needed, good advice and excellent service....
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Tenant Fees

If you started a tenancy before 1st June 2019, the following Tenant Fees will apply until 31st May 2020:
* Change of Tenant Fee: £300 (plus £100 per guarantor if required)
* Tenancy Renewal Fee: £300
* Check-Out Fee: £180 (2 bedrooms or less), or £240 (3 bedrooms or more)

From 1st June 2020, or if you started a tenancy on or after 1st June 2019, the following Tenant Fees will apply:
* Application to add or remove tenants from the tenancy agreement by virtue of a Deed of Assignment where no additional referencing is to be conducted: £60 (including VAT)
* Application that also involves the referencing of additional incoming tenants will be subject to a further charge of £30 (including VAT) per tenant or guarantor that is to be referenced
* Application for the early termination of a tenancy: £60 (including VAT). Furthermore, a compensatory payment to the landlord equal to the loss suffered as a result of the early termination of the tenancy will apply, which will be based on the pro-rata costs incurred by the landlord in respect of initial letting of the property

- A copy of our sample tenancy agreement can be accessed via the 'Tenants' page of our website - if this page is being viewed on a property portal, please - Google 'beresford residential tenants' to access this page, as URLs cannot be provided on the portal websites.
- Redress Scheme: Beresford Residential Limited are member of The Property Ombudsman
- Client Money Protection: Beresford Residential Limited are covered by the NFOPP Client Money Protection Scheme
Last updated at 10/06/2019, 10:59 AM by Craig Wildy
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Please contact the branch for details
Last updated at 10:33 AM 10/06/2019 by Craig Wildy

Awards won by Stirling Ackroyd, London SW2 5TU



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