100% sales valuation accuracy
100% sales fee satisfaction
97% lettings valuation accuracy
91% lettings fee satisfaction
Property Experts in BermondseyOur extensive local knowledge of both the Southbank property market and local area positions us to help you with your property buying, selling, renting or letting needs. Our branch is located on Bermondsey Street.Situated in the heart of Southwark, and a stone’s throw from London ...
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Property Experts in Bermondsey
Our extensive local knowledge of both the Southbank property market and local area positions us to help you with your property buying, selling, renting or letting needs. Our branch is located on Bermondsey Street.
Situated in the heart of Southwark, and a stone’s throw from London and Tower Bridge, the area encapsulates everything that is good when it comes to Central London living.
The area is steeped in history dating back to the 16th century when the area was the epicentre of entertainment, which is still visible today in the many of the original buildings, streets and shops now woven into the modern landscape, boasting landmarks including the Tate Modern and Europe’s tallest building, The Shard. Combine this with the close proximity of London Bridge and Waterloo Stations, its no wonder there is a strong appeal to live in the area, creating a vibrant and energetic community.
The riverside location further adds to the diverse mix, bringing tourists from around the world and further adding to the credentials of being one of the most exciting places to rent or buy.
Our extensive local knowledge of both the Southbank property market and local area positions us to help you with your property buying, selling, renting or letting needs. Our branch is located on Bermondsey Street.
Situated in the heart of Southwark, and a stone’s throw from London and Tower Bridge, the area encapsulates everything that is good when it comes to Central London living.
The area is steeped in history dating back to the 16th century when the area was the epicentre of entertainment, which is still visible today in the many of the original buildings, streets and shops now woven into the modern landscape, boasting landmarks including the Tate Modern and Europe’s tallest building, The Shard. Combine this with the close proximity of London Bridge and Waterloo Stations, its no wonder there is a strong appeal to live in the area, creating a vibrant and energetic community.
The riverside location further adds to the diverse mix, bringing tourists from around the world and further adding to the credentials of being one of the most exciting places to rent or buy.
Latest Reviews
29th Feb 2024
reviewed by 'Nicky'
8th Apr 2023
reviewed by 'DebsDebs'
25th Mar 2022
reviewed by 'Olivia Aston'
12th Feb 2022
reviewed by 'PMC'
28th Jan 2022
reviewed by 'Ravi'
10th Jan 2022
reviewed by 'Manuel'
Opening Hours
Address
Stirling Ackroyd
63 Bermondsey Street
Bermondsey,London
Greater London
SE1 3XF
020 3833 4607
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £485,000 | £485,000 |
| Lettings | 97% | 91% | £700 | £3,250 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 34 | 1 | 43 | 8 | 3 | 0 | 0 | 0 | 1 | 1 |
Areas covered
- SE1
- SE11
- SE16
- SE17
- E1
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
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Latest Properties
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Jan 15,2021
Jan 15,2021
0
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Williams Lynch has been an absolute pleasure to deal with from the initial viewing of the property to the everyday property management interactions. Catherine is a dedicated and friendly professional who ensures any concerns are dealt with quickly and thoroughly.
I could not recommend Catherine ...
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Dec 18,2020
Dec 18,2020
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As an expat young adult who had just moved to London, this was my first time renting a flat and one in a new country also. Adriana and Onal were absolutely fabulous in answering my numerous questions and making me feel at ease as I ...
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Dec 18, 2020
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Thank you for your lovely review Mackenzie ? ...
Dec 16,2020
Dec 16,2020
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A very positive letting experience. I am new to Williams Lynch and they made life easy and were very responsive throughout process - from finding the right property to ensuring settled in.
Big thanks to Adriana and Onal for your continued assistance....
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Dec 16, 2020
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Thank you for your kind comments Jack ? ...
Nov 23,2020
Nov 23,2020
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Excellent service. We purchased our house through this agency and so impressed we are now using them as agents to rent our property out too....
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Nov 23, 2020
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Hi Angela
Thank you for the valued feedback ? ...
Oct 24,2020
Oct 24,2020
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I had a great experience with Adriana and Ben! I think they take care of their clients in the best way!...
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Oct 17,2020
Oct 17,2020
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Just moved into a new flat and couldn’t be happier with the experience! Both Ben & Adriana we’re extremely helpful along the way. Thanks both!...
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Aug 29,2020
Aug 29,2020
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We bought a property through Williams Lynch and are now renting it through Williams Lynch - wonderful company to work with - very friendly, hands on and fast with responses. They know their market and the business exceptionally well.
Hands down on handover of tenant/...
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Comment on agent fees
Fairly good
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Jul 20,2020
Jul 20,2020
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As absentee landlords we put our trust in our property manager. Catherine Close at Williams Lynch has been managing our two investments flats in SE 1 for a number of years and her level of service has been excellent. During COVID-19 in particular Catherine has maintained ...
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Jun 19,2020
Jun 19,2020
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Very professional and diligent whilst always remaining friendly! Having dealt with Williams Lynch and Catherine the past few years, I have always felt at ease with the property in their hands, which was especially needed during the lockdown period....
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Jun 10,2020
Jun 10,2020
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Catherine was great helping us over lockdown. She put us all at ease by doing some checks for us. Very prompt and great communication- thanks again!...
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Jun 09,2020
Jun 09,2020
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Just renewed my lease for the 5th year in a row in a Williams Lynch property. It was delightfully effortless. Love working w/the team - especially Catherine Close and Michael Cua - who take great care of me. Super responsive and professional. Make life ...
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May 14,2020
May 14,2020
0
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Despite these unusual and troubling times during the Corona Crisis, Williams Lynch have been providing their usual Management and Marketing Services working from home. They had the foresight to make internal viewing videos before the lockdown and this stood they in great stead for what ...
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May 05,2020
May 05,2020
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We had a great experience with William Lynch from the very beginning to now - as tenants. Catherine is responsive, kind, and always follows up. Any issue that has come up while living in the flat has been handled and handled with professionalism. Thanks guys!...
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Apr 21,2020
Apr 21,2020
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We recently moved to St Lukes Court, Tooley Street, for a 6 month let, many thanks to Eddi for facilitating this at very short notice, also remarkably swiftly especially given the Covid restrictions.
There were a few minor problems which Catherine sorted for us, promptly and ...
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Feb 15,2020
Feb 15,2020
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Do not use this agent for letting. Better out there. Using pressure selling. Olivia, The letting agent tried to sell me a property without even seeing it. Then saying that there where offers.
Absolutely wrong....
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Feb 09,2020
Feb 09,2020
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A very quick rental was arranged and a competent and reassuringly thorough management service followed . I can definitely recommend this agency....
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Jan 05,2020
Jan 05,2020
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Catherine has managed our property for the last year and she has been fabulous. We have found her to be extremely reliable. She takes full responsibility of all issues with regular follow up and feedback. She is extremely professional and looks to resolve all issues ...
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Dec 23,2019
Dec 23,2019
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I am renting property with Williams Lynch and Catherine is my property manager, she is very helpful to sort out a lot of problems in my property. She is a hard worker, professional and organised person.
Onal, He has delivery his best service since the 1...
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Nov 01,2019
Nov 01,2019
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I started to let my property with Williams Lynch several years ago.
Over the years their service has improved annually and I would happily recommend them....
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Oct 14,2019
Oct 14,2019
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I have been renting with Williams Lynch for just over 3 years now. Excellent service from day one. The maintenance reporting feature provided is outstanding so as is the property management team. Calls are attended over the weekend and the service offered is prompt and professional.
...
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Sep 29,2019
Sep 29,2019
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The staff at Williams Lynch are always quick to respond and very helpful with any and every inquiry. We've enjoyed being WL clients and it has made our lives that much easier!! Other management companies - take note!!...
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Sep 27,2019
Sep 27,2019
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Adriana was superb in helping me to navigate the transaction process as part of a new lettings arrangement. She was highly responsive, patient and professional. This is really appreciated when moving house involves so many details....
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Aug 23,2019
Aug 23,2019
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First Class Service
We've lived in two properties managed by the team at Williams Lynch and without exception they've been brilliant to deal with - responsive, helpful, friendly and informative.
The process of finding a rental in London is so often stressful, but Williams Lynch ...
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Jul 15,2019
Jul 15,2019
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Williams Lynch have looked after my property for over 4 years now - extremely helpful and attentive team. No longer UK based, therefore left everything in the hands of the WL team and they have bent over backwards to help in all sorts of situations. Really ...
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Dec 03,2018
Dec 03,2018
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I have been renting with Williams Lynch for over 6 years and Catherine has been the best property manager, she is fabulous at dealing with all enquiries and is absolutely lovely! I can always call her with any queries I have and she always gets back ...
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Nov 07,2018
Nov 07,2018
2
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STAY AWAY. Awful company. As a tenant they have been terrible to deal with, and have even said to me they work for the landlord, not the tenant because that's where their money comes from so don't expect any assistance from them. Didn't have a ...
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Mar 28, 2019
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You are incorrect Mark, my initial comments are all true and accurate. How do the comments in my review relate in any way to not receiving the deposit back? It is more that I was willing to let all of this go if we were able to leave the property without any problem and get our deposit back. This did not happen due to Michael telling me incorrect and misleading information and not doing anything to resolve the situation.
The fact that you have replied here referring to the deposit and not ad ...
Nov 06,2018
Nov 06,2018
1
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Williams Lynch found me a tenant as soon as the last tenant left. The whole process was seemless and easy. I would recommend them to anyone who is interested in renting or letting a property....
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Comment on agent fees
The fees were appropriate for the service they delivered.
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Nov 04,2018
Nov 04,2018
1
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Catherine has done an excellent job managing my rental property. She has dealt with all issues professionally and reliably and is always a complete pleasure to deal with. I am greatly appreciatative of all of her efforts and feel my property and tenants are both ...
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Comment on agent fees
Good - competitive fees for management service
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Sep 03,2018
Sep 03,2018
1
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Catherine has made the process of dealing with any problems as easy as a landlord would like. Catherine is definitely an asset to the agency in my opinion. Always a pleasure to deal with....
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Sep 24, 2018
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Thank you Raj, very much appreciated and you are always a lovely landlord to deal with :) ...
Aug 10,2018
Aug 10,2018
1
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Catherine has been a pleasure to deal with since she arrived at Williams Lynch. She is quick to reply to emails and has always followed through with requests. Catherine brings a personal touch to lettings which is always nice as i am an overseas landlord ...
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Comment on agent fees
I have let my apartment with Williams Lynch since 2009 and am very happy with their level of service and fee structure. They are specialist's in the area and hence are always able to let my property quickly and efficiently.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Please put any complaint in writing, including as much details as possible. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the department manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford house
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Telephone: 01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 4:08 PM 11/01/2017 by Mark Williams
What will happen next?
We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
We will then investigate your complaint. This will normally be dealt with by the department manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter.
If, at this stage, you are not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff.
We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford house
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
Telephone: 01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within twelve months of receiving our final viewpoint letter, including any evidence to support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
