Spencer James Residential
London, E16
4.8/5, 192 reviews
97% recommended
100% sales valuation accuracy
86% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Spencer James Residential is an innovative firm of property advisors, specialising in all aspects of residential lettings, sales and acquisitions within prime central London. Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End ... show more Spencer James Residential is an innovative firm of property advisors, specialising in all aspects of residential lettings, sales and acquisitions within prime central London.

Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End office covers; Central and West London, Chelsea, Knightsbridge, Kensington, Notting Hill, Holland Park, Mayfair and Belgravia. .

By listening carefully to our applicants requirements we match them to quality properties: through our network of institutional and private clients we have an extensive portfolio of property consisting of luxury new developments, flats, pied-à-terre, loft apartments, and mews houses available either furnished or unfurnished, for both short and long term tenancies.

Our aim is to provide our clients with a competitive edge through our expertise and experience: institutional investors, landed estates and individual property owners come to us for a personal independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants.

Our reputation is built on achieving results.

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Latest Reviews

View all Reviews 192
13th Nov 2024
reviewed by 'Ejiro'
“Good service and follow up via emails and calls by Aneesa Khan on maintenance issues in the apartment. The emails ......”
19th Feb 2024
reviewed by 'Jasmine'
“RUN!!!!This is undeniably the WORST company to let a flat from in all of the UK. My experience from ......”
6th Nov 2023
reviewed by 'Ruby'
“Great proactive and personable service from Spencer James. They provided constant updates regularly and supported me throughout the entire process. ......”
6th Jun 2023
reviewed by 'Chris'
“I couldn't be more impressed with Andy Panteli's professionalism and dedication. Andy has always demonstrated that he exceeds all expectations. ......”
28th Dec 2022
reviewed by 'Rebecca'
“Amazing service! The staff are professional, easily accessible and dealt with any issues I had promptly. A special thanks to ......”
29th Nov 2022
reviewed by 'Libertina'
“The property and service we have received so far has been lovely. We get substantial responses to our emails. I ......”
Opening Hours
  • Monday: 09:00 - 18:30
  • Tuesday: 09:00 - 18:30
  • Wednesday: 09:00 - 18:30
  • Thursday: 09:00 - 18:30
  • Friday: 09:00 - 18:30
  • Saturday: 10:00 - 04:00
  • Sunday: Closed
Address

Spencer James Residential
8a Hartlepool Court
London
Greater London
E16 2RL
02074743636

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £163,000 £582,500
Lettings 100% 99% £900 £2,650
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
52 0 96 4 13 0 19 0 7 1
Areas covered
  • E16
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Rankings
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Latest Properties

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London, E16
London, SW1W

“I send them an email to view a property I ......”

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Apr 12,2013
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By: 'MM'
Apr 12,2013
0 people found
this helpful
I send them an email to view a property I saw online. They were very prompt to reach out to me, arrange a viewing and a second viewing as well. We were able to negotiate a few minor details and close the deal fairly quickly. ...
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“Andy was brillent he did eveything in his power to ......”

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Apr 08,2013
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Andreas
By: 'kay'
Apr 08,2013
2 people found
this helpful
Andy was brillent he did eveything in his power to help me and went over and beyound to help with legal matters. If it wasnt for his dedicated hard work i would not be in my dream flat. It was due to him that i ...
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“I have several properties managed by Spencer James and have ......”

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Feb 20,2013
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Andreas
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Ashleigh
By: 'SMRwest'
Feb 20,2013
1 people found
this helpful
I have several properties managed by Spencer James and have found all the staff most helpful. Especilally Andreas, Ashleigh and Tom. They strive to get good tenants with good credentials. The properties have very little time unoccupied. They handle matters regarding maintenence of properties and ...
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“Andy show to us the property and he was very ......”

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Feb 09,2013
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Andreas
By: 'stelios'
Feb 09,2013
2 people found
this helpful
Andy show to us the property and he was very kind and proffessional about what he was doing. Even after when we got the property he was really helpfull....
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“I found the staff particularly helpful and friendly. I have ......”

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Feb 02,2013
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Andreas
By: 'Jo'
Feb 02,2013
1 people found
this helpful
I found the staff particularly helpful and friendly. I have recently sold a property in West London so have dealt with many agents over the past 6 months relating to selling, buying and renting, Andy and the rest of the team are always welcoming and know ...
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“Tom has been very professional and as a first time ......”

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Feb 02,2013
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Tom
By: 'Mrs.'
Feb 02,2013
0 people found
this helpful
Tom has been very professional and as a first time landlord, he explained very clearly all that was necessary at the very beginning. The whole process was smoothly done and he found a fantastic tenant within days of being assigned to the property. Since then, ...
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“I purchased a property via Spencer James Residential. I found ......”

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Jan 21,2013
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Andreas
By: 'Amy'
Jan 21,2013
1 people found
this helpful
I purchased a property via Spencer James Residential. I found Andreas Panteli to be very helpful and efficient. After purchase I asked him to manage the flat for me. This he has done and still does much to my satisfaction. I have found him to ...
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“When I first contacted Spencer James I was able to ......”

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Jan 16,2013
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Andreas
By: 'Rodolpho'
Jan 16,2013
2 people found
this helpful
When I first contacted Spencer James I was able to arrange a viewing to the property straight away. The agent (i.e. Andreas Panteli) was on time and showed the property without rushing whether we would put an offer or not. We spent a lot ...
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“Andy Pantelli did an absolutely great job - found a ......”

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Nov 29,2012
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Andreas
By: 'Tim'
Nov 29,2012
1 people found
this helpful
Andy Pantelli did an absolutely great job - found a buyer very quickly and made the process absolutely hassle-free for the seller (myself), when other agencies did not even want to sell an apartment for 270K, Andy suggested to try 330K and finally sold it ...
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“Ashley was very corteus, helpful and efficient in arranging viewing ......”

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Nov 21,2012
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Ashleigh
By: 'Fabrizio.Focacci'
Nov 21,2012
1 people found
this helpful
Ashley was very corteus, helpful and efficient in arranging viewing of the house I wish to buy on the same day and providing me with the documents necessary for making an offer on the property....
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“Andreas at Spencer James was very helpful during the extended ......”

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Oct 16,2012
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Andreas
By: 'PJ'
Oct 16,2012
1 people found
this helpful
Andreas at Spencer James was very helpful during the extended purchase of a property where the Vendor was sometimes difficult to contact and also variable in intention. In view of the Vendor's situation, it was sometimes difficult to get clear information from the agent, and ...
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“I have now used Spencer James on two occasions within ......”

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Oct 10,2012
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By: 'Paul'
Oct 10,2012
1 people found
this helpful
I have now used Spencer James on two occasions within the last year and have found them to friendly, helpful and knowledgeable. When I had to vacate my original property for reasons outside of my control they quickly responded in finding me a similar property ...
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“I have been using Spencer James as my estate agents ......”

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Oct 05,2012
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By: 'Richard'
Oct 05,2012
1 people found
this helpful
I have been using Spencer James as my estate agents for over 8 years. I purchased 2 apartments through them simultaneously and the process was smooth and professional. Since that time they have been my only letting agent. The biggest concern for any landlord is having void ...
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“It all started when I came for study @ Uel. and ......”

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Oct 04,2012
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By: 'Bashir'
Oct 04,2012
3 people found
this helpful
It all started when I came for study @ Uel. and accommodation was finished for student in campus. A friend of my who is also a tenant of spencer james introduced my a good gentle man with human feelings name Andy Panteli who helped me through ...
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“The assistant was very kind, and helpful, he offered to ......”

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Sep 29,2012
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By: 'Angelos'
Sep 29,2012
3 people found
this helpful
The assistant was very kind, and helpful, he offered to help us with the curtains that fell down from the ceiling and one of our mattresses that were inappropriate. We are very pleased....
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“Well not only they had been very helpfull and profetional ......”

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Sep 27,2012
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By: 'Stavros'
Sep 27,2012
1 people found
this helpful
Well not only they had been very helpfull and profetional to buy the above property they let it for me with excellent service some times they went beyont their obligation . I"ll use them for any service in future....
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“Everyone at Spencer James has been extremely friendly and professional ......”

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Sep 27,2012
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Tom
By: 'Sushi'
Sep 27,2012
3 people found
this helpful
Everyone at Spencer James has been extremely friendly and professional in dealing with my requests. They promptly found me a property that not only matched my criteria but also excelled my expectations. I moved in as soon as I wanted and have been extremely happy ...
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“Really kind and willing to help the client in any ......”

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Sep 27,2012
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Andreas
By: 'nick'
Sep 27,2012
3 people found
this helpful
Really kind and willing to help the client in any way he can. we were fully satisfied with the services he provided....
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“I had a very good experience with Spencer James. I ......”

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Sep 11,2012
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By: 'diljith'
Sep 11,2012
3 people found
this helpful
I had a very good experience with Spencer James. I was in touch with Andy who got me the house and help to me sort out the problems when I moved in Unfortunately it was not a broker managed property, so i do not know ...
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“Out of all the Agents I used during my search ......”

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Aug 24,2012
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Andreas
By: 'Sola'
Aug 24,2012
4 people found
this helpful
Out of all the Agents I used during my search for my ideal first home, I'd say Spencer James was the best. Andy took time to understand what I wanted and did not waste my time (as several other agents did) showing me properties that ...
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“I have been buying properties all over the country and ......”

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Aug 16,2012
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By: 'Adrian'
Aug 16,2012
3 people found
this helpful
I have been buying properties all over the country and Spencer James has proven to be the best agency I have dealt with during the past 10 years. As in investor, I aim for properties which are being sold below market value by corporate clients or ...
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“I have been dealing with Andy Panteli for a while. ......”

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Aug 15,2012
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Andreas
By: 'J.'
Aug 15,2012
3 people found
this helpful
I have been dealing with Andy Panteli for a while. In this circumstance, the selling of the property went very smoothly from start to finish. Even in the case where there have been hiccups along the way (other properties), they have been addressed and dealt ...
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“Absolute pleasure to deal with, the agent couldn't do enough ......”

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Aug 15,2012
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By: 'Jermaine'
Aug 15,2012
3 people found
this helpful
Absolute pleasure to deal with, the agent couldn't do enough to help, extremely professional and I will certainly be dealing with Spencer James again....
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“I was looking to purchase a house with very specific ......”

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Aug 14,2012
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By: 'Claire'
Aug 14,2012
3 people found
this helpful
I was looking to purchase a house with very specific criteria and Andy was extremely helpful in selecting a few properties for me to view within my price range. Not only was he helpful but also very efficient - I viewed two houses that very ...
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“Tom was very helpful in negiotion with tennant to vacate ......”

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Aug 09,2012
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Tom
By: 'Miles'
Aug 09,2012
1 people found
this helpful
Tom was very helpful in negiotion with tennant to vacate flat for three weeks for Olympics...
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“Tom was excellent and efficient, making our move the easiest ......”

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Jul 29,2012
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Tom
By: 'Sam'
Jul 29,2012
1 people found
this helpful
Tom was excellent and efficient, making our move the easiest we have ever had; he kept everything simple and was always on our side. He was honest with us and had every bit of our trust - nothing was too much to ask. We would ...
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“Tom Murrell of Spencer-James came to my flat, fully briefed ......”

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Jul 24,2012
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Tom
By: 'James'
Jul 24,2012
1 people found
this helpful
Tom Murrell of Spencer-James came to my flat, fully briefed me and took photographs. He told me of the risks and how they could reduce them. Andy Panteli kept me up to date with possible tenants and their backgrounds. I was also very pleased with ...
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“Andy (& a colleague whose name I can't remember) always behaved ......”

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Jul 23,2012
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Andreas
By: 'Paul'
Jul 23,2012
3 people found
this helpful
Andy (& a colleague whose name I can't remember) always behaved very professionally and seemed very efficient. Their initial valuation, based on significant local knowledge, seemed very fair and proved to be accurate. The advertisement drafted was of good quality with complementary photo's included and was ...
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“Andreas was a massive help when letting my property, he ......”

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Jul 19,2012
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Andreas
By: 'Aj'
Jul 19,2012
2 people found
this helpful
Andreas was a massive help when letting my property, he found tenants quickly and kept me informed at every stage of the moving in process The tenants are still there 2 years on! As I have a large portfolio, he also recommend I speak with his ...
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“I have known Spencer for over 10 years and he has ......”

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Jul 18,2012
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By: 'NewCrane'
Jul 18,2012
1 people found
this helpful
I have known Spencer for over 10 years and he has been my letting agent of choice throughout this period. Spencer and his staff at Spencer James make letting my apartment very very simple. They look after my tenant and they look after me. They provide ...
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Staff picture Andreas
(129)
No image available Tom
(43)
No image available Ashleigh
(39)
No image available Tom
(4)

Vendor Fees

1.5% plus vat

Landlord Fees

12% plus vat

Tenant Fees

No fees set.
Last updated at 20/10/2022, 11:30 AM by James Bisset
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.
Last updated at 10:30 AM 20/10/2022 by James Bisset

Awards won by Spencer James Residential, London E16 2RL



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