100% sales valuation accuracy
86% sales fee satisfaction
100% lettings valuation accuracy
99% lettings fee satisfaction
Spencer James Residential is an innovative firm of property advisors, specialising in all aspects of residential lettings, sales and acquisitions within prime central London. Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End ...
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Spencer James Residential is an innovative firm of property advisors, specialising in all aspects of residential lettings, sales and acquisitions within prime central London.
Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End office covers; Central and West London, Chelsea, Knightsbridge, Kensington, Notting Hill, Holland Park, Mayfair and Belgravia. .
By listening carefully to our applicants requirements we match them to quality properties: through our network of institutional and private clients we have an extensive portfolio of property consisting of luxury new developments, flats, pied-à-terre, loft apartments, and mews houses available either furnished or unfurnished, for both short and long term tenancies.
Our aim is to provide our clients with a competitive edge through our expertise and experience: institutional investors, landed estates and individual property owners come to us for a personal independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants.
Our reputation is built on achieving results.
Operating from two central locations: Our City and Docklands office covers; the City, Wapping, Shad Thames, Docklands, Surrey Quays and North Greenwich and our West End office covers; Central and West London, Chelsea, Knightsbridge, Kensington, Notting Hill, Holland Park, Mayfair and Belgravia. .
By listening carefully to our applicants requirements we match them to quality properties: through our network of institutional and private clients we have an extensive portfolio of property consisting of luxury new developments, flats, pied-à-terre, loft apartments, and mews houses available either furnished or unfurnished, for both short and long term tenancies.
Our aim is to provide our clients with a competitive edge through our expertise and experience: institutional investors, landed estates and individual property owners come to us for a personal independent service aimed at maximising returns by attracting and retaining high calibre, reliable tenants.
Our reputation is built on achieving results.
Latest Reviews
13th Nov 2024
reviewed by 'Ejiro'
19th Feb 2024
reviewed by 'Jasmine'
28th Dec 2022
reviewed by 'Rebecca'
29th Nov 2022
reviewed by 'Libertina'
Opening Hours
Address
Spencer James Residential
8a Hartlepool Court
London
Greater London
E16 2RL
02074743636
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 86% | £163,000 | £582,500 |
| Lettings | 100% | 99% | £900 | £2,650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 52 | 0 | 96 | 4 | 13 | 0 | 19 | 0 | 7 | 1 |
Areas covered
- E16
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Rankings
Overall
Overall
Latest Properties
No Properties
Aug 03,2017
Aug 03,2017
0
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I moved into Felixstowe Court with my flatmate in December 2016 and Andy was very helpful in finding us this property. He has a very candid and approachable personality which has extended beyond placing us to even helping with some maintenance beyond the scope of the ...
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Jun 29,2017
Jun 29,2017
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Last December(2016) we shifted to London with our infant kid. Mr Andy and his agecny[Spencer James] helped us to get a perfect home in our budget. They were open and transperant in all discussions. Had a wonderful and a postive experience with our energitic ...
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Comment on agent fees
Good. Nominal fees.
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“Fantastic service, great customer experience, especially from Andreas Panteli. He ......”
May 23,2017
May 23,2017
0
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Fantastic service, great customer experience, especially from Andreas Panteli. He was super helpful and kept me up to date throughout entire process.
A massive thanks to him for his hard work!
JS Happy to recommend to anyone!...
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Knowing my circumstances I'm greatly appreciate how much he's done for me! Thanks a lot!
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Apr 02,2017
Apr 02,2017
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Andy delivered an enthusiastic, professional, helpful and efficient service.
A buyer was found extremely quickly for my home, the asking price was achieved and the sales process from start to finish was seamless.
If you are looking to sell your property Andy is definitely the ...
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ok.
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Mar 30,2017
Mar 30,2017
0
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Andy was referred to me via the sales team at Spencer James. He was very responsive and professional and found us a tenant fairly quickly at the agreed price...
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Comment on agent fees
Agent's fees were reasonable
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Mar 27,2017
Mar 27,2017
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I have a great experience with Andreas. I would like to give you all good feedback about his excellent service....
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Mar 27,2017
Mar 27,2017
0
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I had a really great experience with Andreas Panteli letting manager. He's knowledge was very helpful to find my perfect flat. He is very kind and professional manager. I would definitely recommend to anyone, Spencer- James Residential Estate Agent....
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Comment on agent fees
Reasonable fees
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Mar 22,2017
Mar 22,2017
1
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this helpful
Andy helped me find my perfecf flat and managed the move in process very quickly and efficiently, and was responsive. Definitely recommend.
Ashleigh has been extremely helpful since the move in and is also very responsive and friendly....
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Comment on agent fees
Normal
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Mar 21,2017
Mar 21,2017
1
people found
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Andreas is a great agent and was extremely helpful throughout the whole process. He's extremely efficient and was able to ensure i moved in to the property within a matter of days. In addition, Andreas is very responsive to all emails/ texts/ calls and he's ...
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Comment on agent fees
Average
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Mar 08,2017
Mar 08,2017
0
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I tried to rent my property for several weeks with another agent but I receiced very little interest. Within one week of instructing Andy, I have a tenant ! I'm so pleased with the speed, efficiency and professional manner in which he has handled my property. ...
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Comment on agent fees
Reasonable fees, all very transparent.
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Mar 08,2017
Mar 08,2017
0
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Andy showed us a great flat in a beautiful area for a really good price which we ended up taking! Helped us out with understanding everything and made it a swift move....
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Comment on agent fees
Good
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Mar 06,2017
Mar 06,2017
0
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Andreas and Ashleigh have been terrific, hands-on managers. They're calm, thoroughly knowledgeable and a delight to deal with. I've had a very pleasant experience with them, and recommend both highly. Additionally, Ashleigh was the agent when I purchased the property - a role in which ...
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Comment on agent fees
Extremely reasonable.
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Jan 18,2017
Jan 18,2017
0
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I am a first time buyer and have just completed my purchase through Tom Cann at Spencer James. Tom was very professional and helpful throughout and at no point applied 'sales pressure' which was a nice change since I had been dealing with Foxtons previously. ...
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Comment on agent fees
I was purchasing and so cannot comment on fees
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Aug 11,2016
Aug 11,2016
0
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We have been tenants with Spencer James for the past 7 months and at all times they have gone above and beyond to meet our needs. Ashleigh has been a delight to deal with. So refreshing to speak to someone so efficient and upbeat who is ...
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Comment on agent fees
Totally normal market prices.
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May 25,2016
May 25,2016
0
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Tom is very helpful and explained all the pros and cons upfront. He is flexible and easy to do business with....
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May 04,2016
May 04,2016
0
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I have been a Spencer James tenant for 5 years and I have experienced exceptional service throughout. The whole team past and present have been supportive and a pleasure to deal with. Thanks guys. Conor. Highly recommended....
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Apr 26,2016
Apr 26,2016
0
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A big Thank you to you and all of your team members especially Tom to help me buying this house.
Tom you was really very supportive, You was treating me not as a client but as a friend in the process of not only selling ...
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Comment on agent fees
Great, Excellent, Marvelous
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Apr 15,2016
Apr 15,2016
0
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Originally dealt with Ashleigh during March 2015 viewing a property at Gallions Reach. Finally managed to purchase a property in Gallions Reach and Ashleigh was amazing throughout the whole process from purchase to managing the rental. Always keen and enthusiastic, responsive to calls and emails and ...
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Comment on agent fees
Good
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Apr 13,2016
Apr 13,2016
0
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Ashley dealt with the sale of my flat with efficiency and diligence. She is a warm and personable character and helped make the process snag-free....
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Comment on agent fees
Very reasonable fees for the London area.
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Apr 11,2016
Apr 11,2016
0
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Very good agent, Ashleigh is helpful, understanding and always trying to find a solution to any queries or problems you might have.
I'm a tenant for years now and I've always been happy with her services and advices.
Overall Spencer James is a really good ...
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Good
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Apr 07,2016
Apr 07,2016
0
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Ours was a particularly stressful and protracted house sale which lasted an agonising 6 months. At every step, Tom Cann proved not only professional and innovative but a truly decent man. He gave invaluable advice throughout and handled some extremely tricky situations with tenant and buyer ...
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Comment on agent fees
Spencer James sold at a very fair rate.
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Jul 15,2015
Jul 15,2015
0
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Excellent service from Ashleigh and everybody at Spencer James , this was the second time I have used them as a tenant and could not fault their service on both occasions....
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Jun 07,2015
Jun 07,2015
1
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My interactions with Spencer James were professional and highly competent. The process of selecting and arranging a place was smooth and efficient, and all followup interactions have also been quite pleasant. I would cheerfully do business with Spencer James again....
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May 18,2015
May 18,2015
0
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Tom looked after us as tenants very well. He explained clearly the process of securing the property and acted everything happened as he explained. I was particularly grateful that Tom was able to accommodate that fact that I was travelling a lot in the period ...
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May 10,2015
May 10,2015
0
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I recently moved into a property let by Spencer James. I found Tom Murrell to be very honest and pleasant to deal with, he really made it a stress free experience. I have also dealt with Ashleigh Carberry and Nicolla Britnell with queries along the ...
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Feb 28,2015
Feb 28,2015
0
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Ashleigh assisted at every stage of the transaction and was particularly proactive when unexpected difficulties arose in relation to the properties plumbing. She liaised with both parties, the management company and various tradesmen in order to resolve the issues and kept us fully informed throughout. ...
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Jan 26,2015
Jan 26,2015
1
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Simon Tizzard helped us in the summer of 2014 whilst we were looking for a property to buy around the Docklands area, (after 4 years looking), we finally found the 2 bedroom apartment of our dreams as first time buyers, but was outdone by a cash buyer at ...
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Dec 29,2014
Dec 29,2014
1
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I just wanted to say a big thank you to Simon and his team. It was a very good experience working with them and they certainly did go the extra mile for us. The fee we paid was worth every penny. We received updates on ...
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Comment on agent fees
Fees are fair and worth every penny.
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Nov 22,2014
Nov 22,2014
1
people found
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Simon Tizzard is one of those agents with passion, dedication and exuberance, but also has the all important attribute that no other agent in my experience has ever had: accomplishment.
We'll all had agents who promise lots up front but then fail to deliver once ...
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Comment on agent fees
The fee arrangement was great and when the buyer was squeezing us on the price then even offered to try and lower the fees a little to help us meet halfway - talk about putting their own skin in the game - brilliant.
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Oct 31,2014
Oct 31,2014
0
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Simon went above and beyond helping us during the process. He smoothed relations and worked with both solicitors to move things forward. He offered valuable insight into the property and the management agent and advised us of what to do on day 1 with regards to ...
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Andreas
(129)
Tom
(43)
Ashleigh
(39)
Tom
(4)
Vendor Fees
1.5% plus vatLandlord Fees
12% plus vatTenant Fees
No fees set. Last updated at 20/10/2022, 11:30 AM by James BissetComplaints Procedure
No procedure set.
Last updated at 10:30 AM 20/10/2022 by James Bisset
Best Letting Agent in E16 
